Ryuguden Hotel
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Ryuguden Hotel

139 Motohakone, Hakone-machi, Ashigarashimo-gun 250-0522 Kanagawa Prefecture
龍宮殿別館客室からの眺望(箱根園)
Traveller (181)
Mt.Fuji
Room & Suite (46)
Dining (45)

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About

4.0
#14 of 39 onsens in Hakone-machi
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.7 of 5 bubbles
Value

Ryuguden Hotel is an excellent choice for travellers visiting Hakone-machi, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

Given the close proximity of popular landmarks, such as Buddhist Stoneworks at Motohakone (1.4 mi) and Cedar Trees of Hakone Old Road (1.5 mi), guests of Ryuguden Hotel can easily experience some of Hakone-machi's most well known attractions.

As your “home away from home,” the onsen hotel rooms offer air conditioning, a refrigerator, and a seating area, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, room service, and shops while staying at Ryuguden Hotel. In addition, Ryuguden Hotel offers an on-site restaurant, which will help make your Hakone-machi trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

Travellers looking for Chinese restaurants can head to Fukumanen Hakone.

Hakone-machi is also known for some great art galleries, including Pola Museum of Art, Hakone Craft House, and Kanazashi Wood Craft, which are not too far from Ryuguden Hotel.

Enjoy your stay in Hakone-machi!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Golf course
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Banquet room
Parking
Wifi
Restaurant
Vending machine
Canoeing offsite
Karaoke
Shuttle bus service
Meeting rooms
Spa
Hot spring bath
Massage
Massage chair
Baggage storage
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
On-demand films
Bath / shower
Safe
Seating area
Telephone
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Japanese

Location

139 Motohakone, Hakone-machi, Ashigarashimo-gun 250-0522 Kanagawa Prefecture
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
Haneda Airport
79.5 km
See all flights
132Reviews10Q+A11Room tips

Reviews
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Detailed Reviews
Pippi C wrote a review Nov 2022
11 contributions1 helpful vote
4.0 of 5 bubbles
Ryokan with beautiful view of Lake Ashi, great onsen. Staff are very helpful and polite. They help us set up futon on the first day. We can see Fuji-san from our room. Location is quite disconnected so make sure you get dinner outside before you come or book hotel dinner.
Pet zoo and bus stop is right outside but the bus only runs till 5pm or so.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Balibeachbum88 wrote a review Apr 2023
Singapore, Singapore42 contributions117 helpful votes
4.0 of 5 bubbles
I booked this hotel via a hotel reservation site.
Looked lovely in the pictures and did not disappoint.
They offer a shuttle from odawara station 3 times a day, which makes it super convenient for those traveling by bus or train.
Very lovely location with amazing views of Fuji and lake Ashi!
Staff are friendly and rooms are spacious and well appointed.
Cuisine was delicious and varied and I really appreciated their effort in being careful as I have allergies to certain spices.

Being kaiseki it can be difficult and sometimes impossible to accommodate the more severe ones due to cross contamination, so was really happy that they managed to reduce my allergen exposure by omitting certain dishes.

Would suggest to the property to suggest to those that book via an app that they may want to upgrade to the beef sukiyaki or shabu shabu… it looked amazing and I was wondering how to order it!
But we were so full from our dinner course!

As the app does not provide the menu option but the hotel website does…. Note to self is to research the property before staying.

Hotel amenities were great with ample towels and yukatas for onsen use!

Tea and coffee in room were really good and they provided a little tea time snack.

Small gift shop onsite for thoughtful gifts!!

20-30 minute scenic walk to motohakone, but they also provide a shuttle from 11-7.
Definitely a wonderful place to base yourself for exploring hakone!!

Highly recommended!!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roy999 wrote a review Apr 2008
Hove, United Kingdom193 contributions283 helpful votes
4.0 of 5 bubbles
it would be a shame if you visit Japan not to have a ryokan experience so I recommend it as a one off. This one is a good option, though seemed virtually empty, was everyone in the new wing or have western hotels taken all the business?? More people may have enhanced the atmosphere, though as you dine in room you dont see others much anyway..

I presume you know the ryokan drill to be considering one - slippers not shoes, tatami mats, sliding doors, meal served in room etc. Very Japanese, lovely woman serving, we got by with her bit of english, my few japanese phrases and lots of gestures.

Lovely views over the lake, though early sunday morning motor boats werent very tranquil!

Nice onsen bath, but unless you read japanese you must remember the red cloth means female and the blue male, as there was no english sign and they rotate daily so we had to guess which to enter. We were mainly alone but relieved when another man entered and we knew we had made the right choice! Lovely to use the bath first thing in the morning too, and as they rotate you get to try both. One is bigger and better then the other.

Japanese meal is extremely pretty and goes on and on, served in your room, though there isnt alot of flavour to most of the traditional japanese high cuisine for western palates , and you wont always know what you are eating but thats part of the fun too.

Bed laid out for you on the floor after dinner was fine though return to western bed next day was better!

overall, great fun to do once as part of a japanese trip.
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Date of stay: April 2008
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesCheck-in / front desk
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dut75015 wrote a review Apr 2024
6 contributions2 helpful votes
2.0 of 5 bubbles
We went to Ryuguden Ryokan hotel for a 1-night trip , 2 adults and 2 children.
Whilst the location and view from hotel rooms are very nice, we were extremely disappointed by the dinner and especially the breakfast.

The hotel seems to give priority to organised tours rather than individual trips like we did (and paid however very expensively !).

Dinner was lower quality compared to other tables (like no grilled meat, just roast beef), and we did not touch pour breakfast since it was 100% composed of Japanese items ;no bred, no coffee, no juice , or you have to pay some extra for it !)

When we complained to the manager, no commercial gesture.

This is really a shame for such a standard and price. Note that the lady at the reception is particularly cold and not welcoming at all. Doesn’t help.

Advice for next customers : be advised in advance of what you would be served !
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Ask for what you are going to eat !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lbaker2016 wrote a review Aug 2023
Norwich, United Kingdom2 contributions
2.0 of 5 bubbles
The place requires updating and refurbishing. We would not recommend there are stains on the soft furnishings and it all looks a bit tired and dingy. We regret booking there considering there are so many nicer places in the price range. We were also charged a late fee. We left the room, nine minutes after 11.00am, I personally was glad to get out but the teenagers were slow to pack. We feel bad for the staff. They are trying their best. It could be a great place to stay if it was completely refurbished.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Avoid going there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blackshirts70 wrote a review June 2018
Las Vegas, Nevada11 contributions24 helpful votes
5.0 of 5 bubbles
Excellent traditional ryokan in Hakone. Very peaceful and serene with great views of Lake Ashi and Mount Fuji (if it’s not hidden by the clouds). Service was attentive and rooms were quite spacious for Japan. Book one with it’s own onsen (hot spring) if possible. Breakfast and dinner were both very traditionally Japanese so that could be a positive or negative depending on you or other people in your group. A great getaway from the hustle and bustle of Tokyo!
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scottlynes wrote a review Nov 2014
29 contributions40 helpful votes
5.0 of 5 bubbles
The Ryuguden Ryokan Hotel in Hakone was really wonderful! The facility, staff and location are worth the extra $$ and will make your Ryokan experience one of the best!

Positives
- Beautiful facility. Clean, very well maintained and upscale feeling
- Our room was fantastic! Private hot springs tub in the room, plenty of space and comfortable
- The food was really awesome! We had our dinners in our room and feel like these meals were some of our best meal experiences on our whole Japan trip. (and that's saying something as we are huge foodies)
- The public dining area is also nice and breakfasts were great!
- Location is awesome and lots to do around the hotel and a quick 20 minute walk (on a gorgeous walking path along the lake) into town.
- Great views and you can easily see Mt Fuji if the clouds permit
- Staff was so helpful, polite (as we found almost all Japanese people).
- English speaking staff was available. Not fluent English, but enough to get by
- Hot Springs soak areas were clean, well maintained and relaxing
- Super romantic! Great for honeymoon or couples get-away!

Negatives (very few)
- While we enjoyed the Japanese style breakfasts, it would have been nice to get a break and have a western or international breakfast option.
- Would have been nice to have morning coffee available (outside of the dining hall) and perhaps a wine option with dinner.
- No Wifi
- Snacks and convenience items are limited, but we enjoyed walking into town to stock up on Kitkats and Pringles and cheap wine (not kidding)

Overall...YES YES. This place is a must if you are looking for a Japanese Ryokan experience
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Date of stay: November 2014
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HandsomeOng1 wrote a review Nov 2011
Singapore, Singapore21 contributions33 helpful votes
2.0 of 5 bubbles
We wanted a romantic start to our Tokyo trip in Oct 2011, so we decided to splurge a bit on a good ryokan. We were hugely disappointed.
1) Inconvenient transport - On the map, it was just 5 minutes walk from Hakone-en, but there was a huge lack of transport to this station, with only 1 bus that runs here, and the last bus reaches this station at 5.10pm! This means that, if you don't drive, you will be stuck in the hotel. We stayed here for 1 day, but most of our time were spent on transport instead of the sights.

2) Overpriced - We should have stuck to our original plan of a much more centrally located ryokan instead of trying this out.

The view was good, but seriously, that was about all we could get out of the ryokan. Having stayed in various hotels in more than 7 countries in the past 3 years, this is the first and only hotel that I regretted booking.
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Date of stay: October 2011
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Get something nearer to the main route in the north, or near Togendai where more than 1 transport...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomoko W wrote a review Apr 2017
Minato, Japan71 contributions35 helpful votes
5.0 of 5 bubbles
My husband, two teenage daughters and my elderly mom and myself truly enjoyed the stay at this traditional Japanese ryokan in Hakone. We were disappointed to see the windows from the bath had closed off for garden view due to construction near by(?) but the hot spring water was pretty clean and therapeutic.

The room was large enough for 5 people and the area by the big picture window had the floor heating so it was very comfortable to sit and gaze at the lake. I think every room has the lake view.

The reception was great. Very kind and hospitable. The waitress staff was particularly kind to my mother and brought extra cushion for her back to attach to her chair!

The dinner was great. Generous amount of sashimi and many delicacy food items. I think breakfast can be improved. I like warm food better for breakfast rather than fish/nori and cold egg and rice. But it was ok.

I saw many foreign tourists but didn't encounter in the big bath. Maybe bashful? But don't worry there's a big bath tub and shower in your own room so people who might be bashful can use it.

I really like the location of this place. Away from traditional ryokan town but yet there's a Hakone En which has a small zoo and aquarium and upscale small shops for gifts and clothing. There's also a small bakery and ice cream stand. We went to aquarium and was impressive for a small town. I also enjoyed the rope way (sky gondola), the view from up there was phenomenal and saw far coastal lines and islands in the bay since it was clear.

To get to this hotel I used the free Prince Hotel shuttle bus from Odawara station (JR) which you must reserve ahead and took about 40 min to get there. It was winding road so my youngest daughter felt sick to stomach so be careful. This buses do not run that frequently so you must inquire ahead.

Next time though we will rent a car and visit many of the sites around there. Art museums and many sites are close by but buses and taxi are expensive for family of 4 and buses are infrequent and often crowded.

Overall I really enjoyed the stay and will definitely return after the construction is over around end of July (I heard).

竜宮殿はとても素晴らしい旅館です。
秋の紅葉時期にまた行きたいと考えています。
ありがとうございました!
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Date of stay: April 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JingShu W wrote a review Aug 2015
Sweden16 contributions28 helpful votes
5.0 of 5 bubbles
My family travelled there in July and we had a very nice experience during our 2 nights stay there. The moment we arrived with the free shuttle bus by the door, a very lovely girl (the hotel staff) was welcoming us by the door and helped us with luggages and strollers. It turned out that she is from Taiwan so we had a nice chat and she helped us a lot in the following days, including providing a very detailed instruction on how to get to our next hotel in Osaka.
Room: it was spacious and with breathtaking view of the lake and Fuji mountain far away. We were lucky with the weather, so we could see the mountain when we woke up in the beautiful morning sunshine. We booked 3 Futon and its enough sleeping space for me, my husband and our 3 and 6 years old kids. The room also smelt fresh bamboo, very pleasant.
Food: our room rate includes breakfast and dinner. We dined in a traditional enviornment, with Japanese music, after an relax hour in the hot spring bath . All dishes looked like a piece of art and they were delicious. Pity was our kids are not used to japanese food so they hardly touched anything except chips. The chef made special burger for the kids and they enjoyed that as well.
Location: it is very close to a ferry which can bring you to almost everywhere in Hakone.
overall it was a very good experience. I have a smile whenever i think about our stay there and i highly recommend this serene palace!
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Date of stay: July 2015
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alyssa C asked a question Oct 2018
Kuala Lumpur, Malaysia44 contributions45 helpful votes
May I know what kind of water is for the bath tub inside the room? Is it tap water or spring water? Tq
Answer from Srdan Z
Austin, Texas85 contributions10 helpful votes
it was tap water, not the spring water.
Answer from Srdan Z
Austin, Texas85 contributions10 helpful votes
The bullet train will take you to Odawara station (make sure you pick the one that actually stops at Odawara, as there are trains that skip this station and go directly to Kyoto). From the station, you can arrange with the Ryokan beforehand to transport you with their shuttle by letting them know when you'll be arriving, or you can take public bus that has a stop right in front of the Ryuguden. Hope this helps.
YolandaKS asked a question Feb 2018
Glendale, California35 contributions11 helpful votes
Hi! How far are you from the train station to Kyoto?
emilytayl0r asked a question June 2017
Yokosuka, Japan27 contributions5 helpful votes
Do you have parking available?
Dut75015 wrote a tip Apr 2024
6 contributions2 helpful votes
2.0 of 5 bubbles
"Ask for what you are going to eat !"
Read full review
lbaker2016 wrote a tip Aug 2023
Norwich, United Kingdom2 contributions
2.0 of 5 bubbles
"Avoid going there."
Read full review
Laurent P wrote a tip May 2023
The Hague, The Netherlands344 contributions205 helpful votes
5.0 of 5 bubbles
"If you chose the tatami to sleep in be aware it is kind of hard.."
Read full review
WMBandit wrote a tip Dec 2019
Shanghai, China2,065 contributions226 helpful votes
5.0 of 5 bubbles
"ask for a nice view of the lake"
Read full review
808Momx2 wrote a tip Mar 2019
Honolulu, Hawaii217 contributions203 helpful votes
5.0 of 5 bubbles
"all rooms face the lake."
Read full review
Not the right property for you?
There are more places to choose from in the Hakone-machi area.
PRICE RANGE
AU$704 - AU$947 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiAshinoko Onsen
NUMBER OF ROOMS
42
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RYUGUDEN HOTEL: 2024 Prices & Reviews (Hakone-machi, Japan) - Photos of Onsen Hotel - Tripadvisor

Frequently Asked Questions about Ryuguden Hotel
Which popular attractions are close to Ryuguden Hotel?
Nearby attractions include Hakoneen Aquarium (0.2 km), Hakoneen (0.1 km), and Petting Zoo (0.2 km).
What are some of the property amenities at Ryuguden Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Ryuguden Hotel?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Ryuguden Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ryuguden Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ryuguden Hotel?
Conveniently located restaurants include Nadaman Garden Hakone, Le Trianon, and Hakone Prince Pan Kobo.
Does Ryuguden Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Ryuguden Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Ryuguden Hotel?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (1.5 km), Hakone Sekisho and Hakone Sekisho Museum (2.5 km), and Yamanaka Castle Remains Park (6.4 km).
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