THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA
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THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA

1245-337 Sengokuhara, Hakone, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
貸し切り露天風呂
Traveller (154)
Room & Suite (41)
夕食、パスタ
Dining (28)

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About

4.5
#23 of 61 hotels in Hakone-machi
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.1 of 5 bubbles
Value
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA is a high-quality boutique hotel in Hakone where is the traditional hot spring resort in Japan. We have only 20 luxurious guest rooms and all of the guest rooms have a private hotel spring bath. And some rooms have a Mt.Fuji view. Especially Italian dinner can enjoy the spectacular seasonal flavors of the local ingredients fully.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Spa
Concierge
Non-smoking hotel
Laundry service
Restaurant
Breakfast available
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Bath / shower
Bottled water
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Luxury
Romantic

Location

1245-337 Sengokuhara, Hakone, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
Haneda Airport
78.5 km
See all flights
44Reviews0Q+A1Room tip

Reviews
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Detailed Reviews
vodoxus wrote a review Feb 2018
Singapore, Singapore
+1
5.0 of 5 bubbles
Beautiful Quiet Ryokan in the Sengokuhara region. Their service level is top notch. Once you check in, they prep your room while they serve you a welcome drink, and show you the dinner for the night, checking for allergies/dislikes etc.
The room is beautiful (3f suite) and the private onsen was wonderful. Beautiful facing, and the amenities are top notch. Even cypress shavings to enhance the onsen experience.
The dinner's and breakfast's are amazing. Words can't begin to describe the experience. Would come again.
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Date of stay: February 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: 3F suites are expensive, but worth it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Y wrote a review Feb 2019
Yokohama, Japan
+1
4.0 of 5 bubbles
This ultra-modern, Japanese resort has rooms which are decorated with abstract artworks, western-style antique and modern-European furniture, and nice marble soaking tubs (located near the terrace of the room) so guests may appreciate the view of forested mountains and Mt Fuji (stayed in 302).

The complimentary mini-bar is stocked with an assorted selection of French and The Hiramatsu’s own brand of mineral water, plus some bottles of French fruit juice. Assorted teas and coffee are also provided.

Upon arrival, we were greeted very cordially and presented with a variety of French fruit juices from which to choose while registering.

The large, waiting lounge area is decorated with modern-art paintings and antique British furniture.

Dinner was held on the first floor, facing a lovely lit terrace with torch-like lighting being reflected off a pool of water. The morning view of the same area during breakfast is of a beautiful forest on the other side of the water display.

For dinner, very creative French/Italian dishes were served (7 courses). Please see the pictures.

For breakfast, we were served fresh orange juice, a healthier-style of a creative Eggs Benedict, a tomato-based dumpling type of soup, a variety of freshly-made French bread and sweet rolls along with honey and fruit jams, a steamed green pea and basil-sauce savory custard, a small dish of rice gruel with vegetables, and a dish of fresh fruit with yogurt. One’s choice of coffee/tea followed.

If you have any food allergies, please inform the staff in advance. Note that you should inform the staff in advance of how well-done you would like to have any meat dishes cooked since we had not been asked for our preferences. (a bit too raw for our tastes)

If one needs to monitor salt content, please inform the staff in advance. I found some of the very creative and artistic/well-plated dishes to be a little salty for my own taste buds since I tend to cook with only a little salt at home.

The beauty and health benefits of the in-room, marble-soaking bath was really appreciated. A separate shower was also located in the room.

Please note that the tubs have 24-hour running water, so bring ear plugs if the sound of running water disturbs your sleeping pattern.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dexperience Undercover wrote a review Apr 2018
Singapore, Singapore
5.0 of 5 bubbles
My husband and I were very impressed by the friendly and comforting service by Mr Arga during our stay. He really made us feel so welcomed and having a home away from home feeling. A very young and capable young man with a very night promising future ahead!
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Date of stay: April 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buggins wrote a review Apr 2024
London
5.0 of 5 bubbles
Beautiful hotel. Staff were incredible Rina was super helpful on email helping us plan our stay. We were also very impressed by assistance received by Yiu and another staff member who had been there for over 20 years, cant recall his name. The food was superb! Different menus each night. The whole experience was so good, we decided to stay here for an extra night rather than heading back to Tokyo for one night before catching our flight back to the UK. The views of Mt Fuji from the hotel was stunning on good weather days and the hotel is very near the sites (rope car, cable car, boat trip etc.) Easy transport link just outside the hotel (local bus) however, very easy to use and regular etc.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grace S wrote a review June 2023
Sydney, Australia
5.0 of 5 bubbles
Staff members are well dressed with impeccable manners. The service is excellent, their anticipation of client needs is outstanding. I have sciatica and they brought a bath chair to my room within 15 minutes of check-in. When they realized the next day that it wasn't really what I needed, they immediately brought a small stool. Incredible, I never expected such caring service.

The room is classy, with a wood / glass book-case. It is very clean. They provide pajamas and a warm shawl, just in case you wish to walk outside and feel cold. The couch is comfortable and besides a desk, they also provide seating for two at a separate table. My friend and I enjoyed room-service breakfast every morning - we stayed for 4 nights.

The onsen and bath area is spacious with plenty of amenities. Beds are comfortable and pillows lean towards the soft side. Lighting is good. From my balcony, I can see the Koi pond with some beautiful. colorful fish. Very relaxing.

Meals are well thought out with 3 different menu choices. The basic menu, a "medium" menu and the full menu. The basic menu is sufficient for our appetite, though we tried the full menu the last evening - it was delightful but a bit filling. Wine list not big but sufficient for a couple of nights' stay.

This is a quiet space with a classic atmosphere. Therefore, anyone wishing for a move lively atmosphere might wish to consider another venue. However, if relaxation and good spa treatments are what you want, it is wonderful.

My friend and I would not hesitate to recommend this hotel to anyone who enjoys good food with onsen baths, relaxation, a beautiful tree-lined garden and great service.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
amy3238 wrote a review 15 June
Tokyo Prefecture, Japan
5.0 of 5 bubbles
I like Hiramatsu hotels, so I have stayed there in all of them except in Okinawa, but the only one I have been to several times is Hiramatsu in Sengokuhara.
 Maybe it's because it's close to Tokyo, but the whole hotel has a laid-back atmosphere, and I feel relaxed from the moment I arrive and sit on the sofa in the lounge, where paintings by Chagall and Picasso are displayed.
 This time, Yamazaki-san took care of us from check-in to dinner. I was particularly impressed by her attentive service, as she prepared a message plate for my husband's birthday, even though we hadn't requested it at dinner.
 Dinner was wine pairing, and I was filled with a sense of happiness from the first sip of champagne that was served. This time, the dish "Kitakata White Asparagus Declineson," which was a marinade of white asparagus and seafood such as scallops tossed in white cream, was delicious and left a lasting impression.
 Although it was only one night, I had a comfortable time with the delicious food, wine, and hot springs.
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Google
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin591 wrote a review Jan 2024
Ichikawa, Japan
5.0 of 5 bubbles
Corona is now classified as Class 5, so I visited for the first time in 5 years.

First of all, the quiet location is wonderful. It is located in the forest, a little up from the public road. Last time, I used valet parking, but this time it was different. I checked in while enjoying a welcome juice from Alan Millia in the spacious lobby overlooking the pond decorated with Chagall lithographs.

From the room on the third floor, you can see the hotel's large pond and forest, the ridge of Marudake on the Hakone outer rim in the distance, and beyond that the snow-capped peak of Mt. Fuji. From the indoor bath, I enjoyed the hot springs while looking at Mt. Fuji.

There are two private open-air baths that require reservations, and they are perfectly cleaned, and the floor of the washing area is wiped and dried, so the previous person's use is wiped away, which is very pleasant. I guess that work is done in 20 minutes after the 40-minute bath time.

Meals are guided to the dining room on the first floor or the lobby on the second floor. It was an Italian course meal with lots of truffles. I enjoyed every dish, including the roast grouper and the delicate Sagami beef tenderloin tagliata.

I enjoyed the smart, warm, quiet service, delicious food and the hot springs, making for a relaxing stay. I'd like to go again.
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Google
Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: 部屋数が少ないので、好みの部屋の予約はなかなか難しいです。その分静かに過ごせます。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
amy3238 wrote a review Oct 2023
Tokyo Prefecture, Japan
5.0 of 5 bubbles
This was my third time staying here. I was satisfied with the food and the room both times, but this time, thanks to sommelier Senda and Nozu, who helped me at check-in, my stay was even more fulfilling.
When I stay at the Hiramatsu Hotel, I ask for a pairing of food and wine, but sometimes I can't drink much. However, this time Senda's explanation was very easy to understand and enjoyable, so the wine I drank after the explanation was delicious and I was able to enjoy every wine.
Of course, the food was delicious this time as well, from the amuse-bouche to the dessert. The dish was full of rare mushrooms, such as trumpet de moule, which I had never eaten before, and it was an autumn-like dish. I was particularly impressed by the southern bluefin tuna and mushroom pasta and the fish dish Omon Hata.
Last time, the restaurant was full, and all the tables started at almost the same time, so both the sommelier and the staff seemed busy, so this time Nozu recommended a time when we could eat calmly. As a result, we were able to eat at a leisurely pace. Nozu-san and all the other staff who assisted me were polite, yet also friendly and easy to talk to.
 The room was on the third floor, as in my previous rooms, but the direction of the bed and the position of the sofa were to my liking, so I was able to stay comfortably.
 Although I only stayed one night, I had a good time both in the restaurant and in my room, and was able to relax truly.
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Google
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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vodoxus wrote a tip Feb 2018
Singapore, Singapore132 contributions32 helpful votes
5.0 of 5 bubbles
"3F suites are expensive, but worth it."
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PRICE RANGE
AU$869 - AU$1,547 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machi
NUMBER OF ROOMS
20
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THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA - Hakone-machi, Japan Hotel 2024 Prices & Reviews - Tripadvisor

Frequently Asked Questions about THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA
Which popular attractions are close to THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA?
Nearby attractions include Sengokuhara (1.0 km).
What are some of the property amenities at THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA?
Yes, free parking is available to guests.
What are some restaurants close to THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA?
Conveniently located restaurants include GRANDE RIVIERE Hakone Sengokuhara Honten, Gin no Ho, and Hoshinoan.
Are there any historical sites close to THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (5.6 km), Hakone Sekisho and Hakone Sekisho Museum (6.8 km), and Higashiyama Kyukishitei (6.0 km).
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