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Traveller (297)
Room & Suite (222)
Dining (69)
Overview
  • Excellent22%
  • Very good46%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (335)
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Traveller rating
28
36
17
3
3
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LanguageEnglish
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28
36
17
3
3
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All reviewsjapanese style roomshuttle bushakone yumoto stationdinner and breakfast buffethighly recommend hotelregular chairssmall loungeoutdoor onsentatami matsnice hotelfoot bathhotel guestsmassage chairwestern optionsprivate open air bathkaiseki cuisinebooked this hotel
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1 - 5 of 87 reviews
Reviewed 1 week ago

For what we paid for, the hotel could have been better. I stayed in room 2421, which had an indoor bath, but was an older style room and not as the photos showed. We had good interactions with the staff, very helpful both at the...More

Thank HiLu
Response from 佩瑩 官, マネージャー at Hotel OkadaResponded 4 days ago

Dear HiLu, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some part. Your helpful comments are much appreciated,and your feedback...More

Reviewed 1 week ago

We stayed in the Hakone area for two scorching days, so were very glad that the hotel had excellent a/c. As everywhere we travelled in Japan, staff were courteous, kind and helpful. Very large room with tatami mats and a gorgeous view of Hakone mountain,...More

Thank R T
Response from 佩瑩 官, マネージャー at Hotel OkadaResponded 4 days ago

Dear R T, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some part. Your helpful comments are much appreciated,and your...More

Reviewed 29 May 2018

My stay in this hotel was impulsive - after four days of hard work in Tokyo I decided to take off in a rental car to see Mount Fuji and ended up staying overnight in this hotel. The Okada is a short drive from Hakone...More

1  Thank peter c
Reviewed 25 May 2018

We stayed in Okada Hotel for a night only, this was pre-booked for us, for our honeymoon. Should we've known beforehand that there is an option for a hot tub in the room we would request that for sure. Overall experience was great, we ordered...More

Thank JoTribianni
Reviewed 30 April 2018

Great location next to the river and we had a lovely room with a hot tub but the water was way too hot (direct from a hot spring) so had to keep adding cold. Staff are very pedantic about meal packages, my mum is unable...More

1  Thank jampotjuju
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Banquet Room
Room Service
Breakfast included
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Sauna
Details
Price range
USD 197 - USD 576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Onsen Hotel in Hakone-machi
#16 Spa Hotel in Hakone-machi
#20 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 197 - USD 576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Onsen Hotel in Hakone-machi
#16 Spa Hotel in Hakone-machi
#20 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (297)
Room & Suite (222)
Dining (69)
Pool & Beach (3)
Amenities (34)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
strawintogold
15 February 2018|
AnswerShow all 4 answers
Response from Kinkii L | Reviewed this property |
By observation, swimming pool was closed in Winter. Not sure outdoor hot springs ♨️ were heated or geothermal.
1
Vote
Google Translation
NonStopTravelerr
27 November 2017|
Answer
Response from Loukas L | Reviewed this property |
There's a dedicated hotel bus at the bus station. It's a small bus but it goes up to the hotels every 20min or so. It costs 100 yen per person and drops you off in front of the reception.
0
Votes
LisaO96782
2 August 2017|
Answer
Response from Lisa D | Reviewed this property |
It uses hot spring just like the public bath.
0
Votes
Room Tips
"River views may offer better rooms. Ours overlooked the carpark, and was an older room"
Read review
"No view of Mt Fuji but wonderful view of Mt Hakone."
Read review
"Go for a large onsen suite. The price difference is small and worth it."
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"Ask for a room facing the river to enjoy a beautiful view."
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