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Hotel Okada

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238 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Singapore, Singapore
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

Hotel Okada is a traditional Japanese onsen ryokan. We received courteous, polite and helpful service from staff (even those who spoke little English). The onsen was wonderful, and a breathtaking new experience for us. It is testament to its quality that most of the patrons are Japanese, who appreciate the authenticity of the experience and the hotel's attention to detail.... More 

Helpful?
Thank Sherpa96
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016

Hotel Okada was one of hotels on our 18 day trip around Japan. We loved it and our experience. Though the staff spoke little English (that's why it's good to have google translate on your phone) they were wonderful. Our room was updated, very clean and new bathroom. We had a nice in-room onsen. However parts of the hotel were... More 

Helpful?
Thank Bonniejo95
A TripAdvisor Member
Reviewed 11 October 2016 via mobile

It's easy to get here from Hakone station, taking Bus A and only 100yen. Very welcoming arrival. The room was traditional Japanese and large, but had an odd smell..wasn't damp, wasn't cigarette smoke and remained a mystery. However was clean. The onsen was great, although a new experience for us. But research the protocols for onsens if you've not done... More 

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Thank A TripAdvisor Member
1 review
Reviewed 5 October 2016 via mobile

Hotel is grossly overpriced given that is it old, smelly and needs serious refurbishment. The buffet is a complete ripoff: Below average canteen food and costs around 4000 per person. If you have to stay here bring your own food from the shops around Hakone station. On a positive note, the onsen was good.

Helpful?
Thank Douglas F

Travellers are raving about these Hakone-machi hotels

Seattle, WA
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2016

This is a hotel with Japanese style rooms, called ryokan. It offers great hot springs baths and spa services. It also offers a beautiful breakfast buffet of both Japanese and Western foods. The staff is very helpful and the rooms are pleasant if you are already expecting traditional Japanese style rooms; e.g. sleeping on a futon on the floor and... More 

Helpful?
Thank Richard P
Toowoomba, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 May 2016 via mobile

This was our first experience of Ryokan style accommodation on route to Takayama. Don't be decieved by the dark and drab hallways. The room was simple yet relaxing with a view over a crystal clear stream and a beautiful foresty mountain. Such a contrast from our previous few nights in Tokyo. Restaurant was buffet style with Japanese and European foods.... More 

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Thank Renee F
Phuket, Thailand
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 April 2016

we stayed on the second floor and had a western style twin bed with nice balcony and our private onsen. Room was impeccable, clean and nice atmosphere. Staff have been very nice and polite. not a five stars review because of restaurant being so crowed, staff were too busy. Also the spa reservation close 2 hours before the spa actually... More 

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Thank arounfworldtraveller
Wilmslow UK
Level Contributor
351 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 19 April 2016

The good aspect was the very spacious room, two twin beds plus facility to accommodate 3 or even 4 tatami mats in the living space - exceptional during our 3 weeks in Japan. However, the A/C was out of order, fortunately did not matter too much. We just about accepted the breakfast buffet (largely Japanese) quality, but the vast restaurant... More 

Helpful?
Thank mosolygo
Vancouver, Canada
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 April 2016

I would have give 5 points if the hotel would have new carpet and fresh paint. This is mainly due to cigarette smoke. I don't mind the 70-ties style; it's a style, but this strong cigarette smell was over powering in the corridors and also in our room. Hotel had designated areas for smoking. Although we did not see people... More 

Helpful?
Thank E L
Hong Kong, China
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 March 2016

My first experience in Japanese Spring Hotel, and I find it very pricy! It is a big hotel, so don't expect too much Japanese style face-to-face service. The facilities looks a bit old in the room, but the food quality of buffet is quite good.

Helpful?
Thank Stargazingfish

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Amenities

Highlights
  • Restaurant
  • Spa
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Things to do
  • Restaurant
  • Spa
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms

Additional Information about Hotel Okada

Address: 191 Yumotochaya, Ashigarashimo-gun, Hakone-machi 250-0312, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range: $199 - $1,013 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Okada 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Okada Hotel Hakone Machi
Onsen Hotel Okada
Hotel Style:
#15 Spa Hotel in Hakone-machi
#15 Onsen Hotel in Hakone-machi
#21 Luxury Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Okada staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the kaiseki dinner, a wonderful Japanese experience”
 of 5 bubbles Sherpa96, 3 Dec 2016 | Read review
“lower levels to avoid heat from onsen; higher levels for 'view'”
 of 5 bubbles mosolygo, 19 Apr 2016 | Read review
“book many months before to get a better deal”
 of 5 bubbles 772el, 1 Apr 2016 | Read review
“stay on the 5th floor, and find that room has beautiful mountain view”
 of 5 bubbles Stargazingfish, 6 Mar 2016 | Read review
“If possible, pay extra and get the upgrade room, it is a totally different experience.”
 of 5 bubbles WHL726, 30 Apr 2014 | Read review
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