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Hotel Okada

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Traveller (325)
Room & Suite (226)
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About
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Set in the convenient location of Hakone-machi, easily accessible by all modes of transportation, Hotel Okada is a large traditional Japanese hotel, featuring 12 floors, 117 guest rooms, and a total capacity of 658 persons. As well as the main attraction of the superb hot springs located within the hotel and hotel grounds, the hotel also offers practical rooms of various sizes, meeting rooms, and facilities for after-parties. Hotel Okada can provide a diverse number of services for a wide range of customer needs.
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Property amenities
Free Parking
Restaurant
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Spa
Meeting Rooms
Hot Tub
Banquet Room
Outdoor pool
Pool
Room Service
Free Internet
Public Wifi
Paid Wifi
Paid Internet
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
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354Reviews
614Photos
10Q+A
23Room tips
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A very clean and spacious room with beautiful view. Food of KAISEKI dinner is with good quality and a large variety. Breafast food quality is quite good too. Staff here are very polite and helpful. Lots of choices of hot springs. Had a very refreshing night here.
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Response from Discover780250, マネージャー at Hotel Okada
Responded 7 Nov. 2018
Dear Relax46428015630 Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
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Hotel set in lovely green hill side with cascading water running near our room which was soothing to listen to. Ryokan room loved it, comfy bedding and chairs and felt so relaxing. Hot bath, very hot but came away very relaxed. Buffet style restaurant not what I would normally go
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Response from Discover780250, マネージャー at Hotel Okada
Responded 18 Sep. 2018
Dear helenf995, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some part. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Next time, if you come to stay here again, you can consider to stay at non-smoking room as YUAN, SENYU twin room, SAKURA or Superior non-smoking room, all of this room type located at non-smoking floor. Looking forward to see you again in the near future.
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Truly a new Japanese experience with various types of rooms/beds with onsen. Rooms were neat & clean, staff was cooperative though there was problem for communication in English. There was a great spread of buffet but not enough for Indians especially vegetarian. We had to depen
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Response from 佩瑩 官, マネージャー at Hotel Okada
Responded 8 Sep. 2018
Dear Ashok_1_2_3_8, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
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This is the place to go for the ultimate Japanese experience. We stayed one night in a Japanese style room and one night was just enough, but I do not regret doing it. Our stay included a buffet style dinner and we had a breakfast meal brought to our room early because we had an
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Response from 佩瑩 官, マネージャー at Hotel Okada
Responded 29 Jul. 2018
Dear Kim S, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to see you again in the near future.
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For what we paid for, the hotel could have been better. I stayed in room 2421, which had an indoor bath, but was an older style room and not as the photos showed. We had good interactions with the staff, very helpful both at the reception and dining rooms.

Dining was buffet st
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Response from 佩瑩 官, マネージャー at Hotel Okada
Responded 15 Jul. 2018
Dear HiLu, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some part. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Next time, if you come to Hakone area, maybe you can consider about the carry service in Hakone Yumoto Station. Looking forward to see you again in the near future.
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Photo provided by managementHotel Okada
Professional photo exclusively commissioned by TripAdvisorHotel Okada
The Japanese Western Hybrid Style Room with Open Air Bath (Nonsmoking) at the Hotel Okada
Professional photo exclusively commissioned by TripAdvisorHotel Okada
The Japanese Western Hybrid Style Room with Open Air Bath (Nonsmoking) at the Hotel Okada
Professional photo exclusively commissioned by TripAdvisorHotel Okada
The Japanese Western Hybrid Style Room (Nonsmoking) at the Hotel Okada
Professional photo exclusively commissioned by TripAdvisorHotel Okada
The Japanese Style Room with Open Air Bath at the Hotel Okada
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Hi is the outdoor pool heated?
By observation, swimming pool was closed in Winter. Not sure outdoor hot springs ♨️ were heated or geothermal.
1 vote
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Hi, what is the best way to get to the hotel? We have a couple big suitcases and 3 children. Thanks
There's a dedicated hotel bus at the bus station. It's a small bus but it goes up to the hotels every 20min or so. It costs 100 yen per person and drops you off in front of the reception.
0 votes
Does the open air bath in the Suisai Japanese Western room use hot spring water or tap water?
It uses hot spring just like the public bath.
0 votes
Hi, Im going with mhy BF and i was wondering Is there private onsen there you can book or only if you get in your room? are the public onsen mix? or are they seperate from men and women? Thanks
Hi! Only private onsen is one in your room. I'd recommend doing it if you can. The views were beautiful. All other baths are separate male and female. It's weird at first but after the first one we loved going off having our own baths.
-1 votes
We are staying at Hotel Okada in early April. Do we need to pre-book the Onsen? Is it separate for men and women?
Hi Elizabeth, there is no need to pre-book. Olsen is separate for men and women and you have to go in nude. Do observe the opening hours. I prefer to go before breakfast but the opening and breakfast hours are kind of clashing. So I voted for breakfast instead. P.S, the hotel guide said those with tattoo will not be allowed in. Enjoy your stay!
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Previous
12
"Rooms with pvt onsen front facing."
"Get the private onsen if you're modest"
"River views may offer better rooms. Ours overlooked the carpark, and was an older room"
"No view of Mt Fuji but wonderful view of Mt Hakone."
"Go for a large onsen suite. The price difference is small and worth it."
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PRICE RANGE
USD 197 - USD 622 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
okada hotel hakone machionsen hotel okada
LOCATION
JapanKantoKanagawa PrefectureHakone-machiHakoneyumoto Onsen
NUMBER OF ROOMS
122
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