Musashino Bekkan
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Musashino Bekkan

425-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404 Kanagawa Prefecture
Traveller (386)
朝食 左上の急須(?)の中身は湯豆腐
Dining (89)
Room & Suite (86)

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AU$575
Fully refundable before Sat, 1 June
Breakfast included
AU$575
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About

3.5
#41 of 160 onsen ryokans in Hakone-machi
3.4 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.2 of 5 bubbles
Value

Everyone needs a place to lay their weary head. For travellers visiting Hakone-machi, Musashino Bekkan is an excellent choice for rest and rejuvenation. Well-known for its luxury environment and proximity to great restaurants and attractions, Musashino Bekkan makes it easy to enjoy the best of Hakone-machi.

Rooms at Musashino Bekkan provide a refrigerator, air conditioning, and a seating area, and guests can stay connected with internet access.

In addition, while staying at Musashino Bekkan guests have access to 24 hour front desk, room service, and shops. You can also enjoy a hot tub and a lounge. Need a place to park? Free parking is available at Musashino Bekkan.

For those interested in checking out popular landmarks while visiting Hakone-machi, Musashino Bekkan is located a short distance from Hakuundo Chaen (0.8 mi) and Miyaginohayakawa River Bank (1.0 mi).

When you’re feeling hungry, be sure to check out Bakery & Table Hakone, Naraya Cafe, and Woody, which are some cafes that are popular with locals and out-of-towners alike.

Plus, during your trip, don’t forget to check out some of the popular art museums, such as The Hakone Open-Air Museum, Hakone Museum of Art, and Okada Museum of Art.

Musashino Bekkan is sure to make your visit to Hakone-machi one worth remembering.

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Property amenities
Free parking
Internet
Hot bath
Free breakfast
Free shuttle or taxi services
Spa
Baggage storage
Gift shop
Valet parking
Bar / lounge
Breakfast available
Special diet menus
Shuttle bus service
Hot spring bath
Massage
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Bath / shower
Seating area
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, Japanese

Location

425-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404 Kanagawa Prefecture
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Haneda Airport
74.4 km
See all flights
168Reviews11Q+A7Room tips

Reviews
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Detailed Reviews
Boarding_gate123 wrote a review Apr 2016
Helsinki, Finland2,222 contributions348 helpful votes
+1
4.0 of 5 bubbles
My husband and I stayed at Musashino Bekkan in a Japanese-style premium room with a rock garden for two nights in March 2016 while holidaying in Japan.

POSITIVES:

- The entire experience, from start to finish, felt like the ultimate immersion into Japanese ryokan culture, and was just as amazing as I'd imagined beforehand. Upon arrival, we were greeted with green tea and Japanese sweets in our room, helped to dress in the yukatas, and our dinners and breakfasts were served in the privacy of our dining room by the same kind lady. Every time we left our suite, she magically appeared out from nowhere to say goodbye and wish us off by the closing elevator doors with lots of bows and phrases. When we returned in the afternoon from our sightseeing, she immediately again appeared with tea and sweets in our suite. For the nights, she left fresh tea and iced water in our dining room, and even - without me saying anything - picked up on which tea I liked. Extremely doting, personal and attentive service.

- Pretty and extremely spacious room, more of an apartment really, since we had the entrance room, a bedroom, the dining room, a small break/tearoom, bathroom, and a Japanese stone garden. Rooms were all decorated in traditional Japanese style with tatamis, futons, low chairs, white sliding doors - and looked exactly what I’d imagined them to look like.

- Upon arrival we were provided with matching yukatas (both short and long) and shown how to wear them, as well as socks with separated toes and Japanese pyjamas. There were lots of other small nick-nacks in the room as well, some of which purpose or usage we never figured out since it was all in Japanese. The room also contained slippers, small towels&plastic bags for the onsen etc.

- We wanted to experience the onsen together with my husband, so I put a lot of effort into finding a ryokan that provided private onsens for couples. This ryokan therefore fit our requirements perfectly. Upon checking in, you are given the opportunity to book a 30-minute slot for one of the two private onsens for the same day. The next day, you can then book a new slot again. 30 minutes felt like a very short time beforehand, but once you were in the boiling hot onsen it was sufficient. One of the onsens is considerably warmer than the other (although both are very warm, but one felt close to boiling hot!). I'd recommend trying the slightly cooler onsen first to get used to the heat and experience.

- Had a lovely one-hour massage, which I pre-booked before arrival via e-mail.

NEGATIVES:

- Throughout our stay, we struggled with the lack of basic English from the staff’s side. There were two members of staff who spoke good English, but they were rarely there. The menu was (thank god!) translated into English, but that was about it. As a consequence, we felt that we missed out on many things. For example, there was a lot of information available both in our room and in the lobby about - I assume…. - the ryokan, onsens and the area generally, but it was unfortunately all in Japanese. Worse, we were never able to locate the public onsens because there simply weren’t any signs or staff to ask, and one evening we spent about an hour trying to find the onsens on the massive premises. This was very disappointing.

- The shower/bath area in the bathroom was pretty grimy and showing its age. It didn’t feel as fresh and nice as the rest of the suite. The shower was downright disgusting and unusable.

- No internet in room, wifi was only available in the lobby and even then it was spotty at best.

OTHER THINGS TO TAKE NOTE OF:

- The hotel provides a pick-up and drop-off service for the bus stop and train station. If you check google maps, it states that it’s only about a 11 minute walk from the hotel to the bus stop. However, the terrain is very hilly and challenging to walk. I would not recommend walking from/to the hotel and the bus stop or train station.

- There is a well-equipped Seven Eleven right next to the bus stop. If you are staying at the ryokan for more than one night, and are slightly worried about the food, I would strongly recommend stocking up on some necessities (snacks, food, drinks etc.). The hotel is located on a steep hilltop with pretty much nothing else in manageable walking distance. We had a large minibar (small fridge, really) in the room stocked with soft drinks and beer. Wine is available for purchase, but the cheapest bottle cost around 50 euros. You can also bring your own wine bottles against a corkage charge.

- The entire experience felt both extremely private (you eat together, just the two of you, and really don’t see any other guests) and extremely public (someone is constantly popping their head in to check on your, bring you tea, put out the futons, put away the futons, to clean etc.).

- Everything, starting from eating and sleeping times, is extremely rigid and pre-planned with absolutely no room for individualization or doing it your way. The first evening, we were informed that our dinner would be served at 7 pm, the second evening at 6 pm. We usually eat dinner at around 8 or 9 pm. Similarly, the latest available breakfast time was 8.30 am, with the lady waking us up at 8.00 to set up in our room. Late mornings with sleep-inns don’t exist as a concept in ryokans. Come prepared for this.

- It was rainy and very cloudy for our entire stay and we didn’t see Mt Fuji once from anywhere. TV channel 11 in our hotel room broadcast live feed from the mountain, and we spotted Fuji this way the morning of our second day, but it was soon totally blanketed in clouds again.

- We wore the yukatas for the entire duration of our stay (except when we went on a DIY day trip to Lake Ashi), so bringing lots of clothes really isn’t necessary.

- If you're leaving the hotel by train, you don't need to reserve that much extra time for Miyanoshita train station. It's a very small station, with only two platforms. Tickets can be purchased both from machines and a person.

FOOD
Food was beautifully presented, with a million tiny dishes for both dinner and breakfast, served on a variety of gorgeous plates. Food was very Japanese and although we’re seasoned travelers and like to experiment with new tastes, the food was at times, unfortunately, a bit too much for us. Throw in the fact that the lady serving us actually force-fed me (yes, truly!) a couple of times with bits I wasn’t entirely happy in trying, and we had some serious fear factor moments. The worst was probably the live abalone that was placed on small table grills to be cooked, but tried crawling away for about five horrible minutes while it was simultaneously getting cooked. The abalone was the grill dish our first evening, the second evening we had shabu shabu with some lovely beef and veggies (as well as the sashimi, which we sneakily threw in there as well when no one was looking).

There was a lot of sashimi (thick cuts), so if you’re not into that, do let the hotel know in advance. Similarly, our breakfast the first morning featured a lot of tofu, which we don’t really like. Breakfast the second morning had a small omelet as well as some ham, and both days also featured an entire smallish fish/person.

The hotel did ask us beforehand about our food preferences and limitations, but since we wanted the whole experience, we said everything was fine. In hindsight, I don’t regret doing this (although dinner was pretty scary at times) since it provided us with a great opportunity to sample things we’d never order otherwise, and also showcased kaiseki dining. However, two days of eating only at the ryokan was more than enough, and I don’t think we could’ve taken it for another day.

They tell you to reserve two hours for dinner. The first evening our dinner took around one hour and 20 minutes, the second evening it was 2 hours because of the shabu shabu.

DIY DAYTRIP TO LAKE ASHI BY BUS
We did a daytrip to Lake Ashi by bus. The closest bus stop to the ryokan is called “Hotel Mae”, and is located right next to a Seven Eleven. The bus to Lake Ashi takes about 40 minutes. You get off on the last stop, you will clearly see that you've arrived to your destination (the bus stop is right next to the cruise terminal and ships). The bus was extremely crowded both ways, with standing room only half of the way. Payment is in cash only (coins or 1000 yen bills, no larger bills accepted) when you get out from the bus. Can't remember the exact price for the bus tickets, but think it was in the region of 1200 yen/person.

The cruise on the lake was boring and, since it was rainy and foggy, we didn’t see a glimpse of Mt Fuji, which was the sole reason why we’d done the daytrip in the first place. If you’re used to being on lakes, water etc., there is absolutely nothing special about the cruise. Also, there were warnings that in high season not everyone might fit into the first boat. We got off the boat in Moto-Hakone, walked around Hakone for about 40 minutes, had a disgusting lunch of slimy udon noodles in a local café, and took the very crowded bus back to our ryokan.

WAS IT WORTH THE MONEY?
Comparison between Musashino Bekkan and another ryokan (Aburaya Tousen) where we also stayed during our holiday in Japan

We also stayed at another ryokan (Aburaya Tousen), which was close to the snow monkeys. Whereas we paid around 1000 euros in total for a two nights' stay at Musashino Bekkan, Aburaya Tousen cost a bit less (around 310 euros in total for a ONE night stay).

At the cheaper ryokan (and I don't think 310 euros/night is really "cheap", either, so this is purely for comparison purposes to an even more expensive ryokan, ie. Musashino Bekkan), dinners and breakfasts were not served in the privacy of our room, but rather a private dining room, which nevertheless was a bit noisy since we could hear the patrons in adjacent dining rooms. Similarly, our waitress at Aburaya Tousen was in a rush and didn't dwell with us for as long as the lady at Musashino Bekkan. Also, our welcome tea at the cheaper ryokan was served in the massive, impersonal lobby (which looked and felt like any normal hotel lobby), together with a pre-packaged sweet in its wrapper. Our room contained ingredients to make our own tea, but wasn't made and served to us in our room in the same way as in Musashino Bekkan.

The difference in food presentation, preparation and amount of ingredients was noticeable, and I think the food at Musashino Bekkan reflected, in a very positive way, the high price that we paid per night.

However, at Aburaya Tousen we had our own private onsen on our balcony, which was a massive advantage to Musashino Bekkan. In hindsight, it was a completely different affair having our entirely own onsen on our balcony and was much more relaxing than knowing that you had your allotted 30 minutes and someone would soon give you a call to let you know that your relaxation time was over. (And trust me, they're very punctual and do call you.)

We stayed for two nights at Musashino Bekkan and felt that this was the perfect amount of time. It provided us with a total immersion into ryokan culture and we felt zenned-out, but at the same time we couldn’t have taken the food or rigid timetables one day longer. I don't regret spending the money we did for this totally different and unforgettable experience.
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Date of stay: March 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Twofreespirits wrote a review Apr 2018
UK151 contributions324 helpful votes
4.0 of 5 bubbles
Musashino Bekkan is a 10min drive from Miyanoshita railway Station and certainly not walkable with luggage along busy roads. The hotel has a courtesy minibus service so you need to phone when you arrive at the station. This is a bit of an inconvenience. The mini bus is at your disposal if you need to be taken to a train station or bus stop for sightseeing in the Hakone area.

Musashino Bekkan is a traditional Japanese hotel. On arrival you take off your shoes before stepping on the tatami matting in the hotel. You then change in your room into a traditional cotton Yukata (informal kimono) and special socks which you wear whilst in the hotel.

Our Japanese room was large with a raised dining area, and adjacent bedroom where you sleep on a thin mattress on the floor. The (private) ensuite bathroom was equipped with an onsen and separate toilet. Everything was immaculately clean. The room had a TV (but we could find no English channels) and safe.

We ate all meals in our room. There are set times for breakfast and dinner (dinner is taken between 1800 and 1900). The dishes for both breakfast and dinner were bought on trays by our waitress. The laying out of the dishes took some time and was almost a ceremony in itself. For example for breakfast at 0800, the preparation began at 0730. Menus are provided so you can better understand what you are eating. Needless to say, all meals were outstanding, beautifully crafted and presented, and a great cultural experience. But some definitely challenged even the most adventurous Western palate like the live abalone in its shell that you cooked yourself on a hot plate. If you don't like Japanese food, better go elsewhere.

The hotel has an indoor onsen for men and women. There are also private indoor and outdoor onsens. The outdoor one is a short walk through the forest and you need to book in advance. The indoor one you can use without booking if it's available. There is no fee for private use.

There is an impressive relaxation/zen room equipped with the latest chair massage machines and the sound of running water - very peaceful. The chair massager programmes are in Japanese so it is a question of hitting a button and seeing what happens. It was a good experience.

A useful bit of advice. Buy a Hakone pass in advance as it covers train journeys from Odawara on the Hakone-Tozan railway, unlimited cable car and rack-railway journeys, all bus journeys, admissions to various sights, etc - excellent value if you intend to be active.

This Ryokan with its staff is a class act but you pay handsomely for it. Overall we enjoyed staying there but had better Ryokan experiences elsewhere in Japan.
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Date of stay: March 2018
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mintcake_SG wrote a review Oct 2009
Singapore, Singapore15 contributions19 helpful votes
4.0 of 5 bubbles
The most amazing part of our Japan Tokyo trip was staying in this traditional Rokyan. We started with a good walk 25mins uphill to reach the Ryokan nestled in the middle of the mountains view. You do not need to walk but can call them at the Miyanoshita station, it cost 10yen to make a call at the public phone which is just outside the station, very convenience.

We were early before the 3PM check-in time and hungry, the Rokyan staffs were so kind to drive us to the local noodle shop for lunch (they do not serve lunch) and bring us back with a call. After which the whole experience is just heavenly - the service is SUPER 5 STARS, the Ryokan has their own HOT SPRING and we were soaking all our aches & troubles away while enjoy the nature view of the forest. Both the Public and Private Onsen are very good. You need to book for the private onsen and they limit you to 30 mins.

The room is spacious and tastefully done up with Tatami mats flooring- it is divided into 2 areas the main hall is for sleeping and dining and a small room for sitting and sipping tea. Our dinner were served in the room and we are SO DELIGHTED with the DELICIOUS local delicacy and the many courses (about 14 courses) . Each of the dishes were skillfully prepare by the chef. The serving lady will be in the room explaining each of the dishes and ensuring everything is alright.

In the morning, we are awaken by the gentle sunshine and birds musical chirping. Breakfast are usually served very early in the room.

5 star service - I do not speak Japanese but can understand kanji hence the next day, the Ryokan staff wrote the menu in kanji so that I can understand them. I was very touched by their thoughfulness.

We stayed for 2 nights and it seems too short, definitely will be going back there again!!!
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Date of stay: October 2009
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack wrote a review Feb 2024
11 contributions2 helpful votes
2.0 of 5 bubbles
This is unfortunately one of the most disappointing ryokans I’ve stayed at.

It does get many things right: well maintained rooms, cleanness, dinner course was also great. However all of us share the feeling that we were not treated fairly. We all felt more tired after staying.

Dietary requirement was not respected. One family member cannot have any seafood. We knew this may be difficult to the ryokan and therefore checked with them weeks before arrival. The dinner course was adjusted although not completely. Breakfast featured grilled fish and other seafood based products, which was not adjusted at all for that guest, leaving almost only rice available to him.

When asked for accommodation, we got polite apologies, along with a firm statement that nothing could be done as the kitchen had been closed, at 8:30am. Absolutely nothing could be provided from that point, not even light snack or milk.

At least that server was polite and attentive, yet not all of them appear that way. One of them had been consistently cold, to the point that I could recognize her among 3 interactions, one of them being over the phone. I felt like an idiot trying my best explaining which of us stay in which room, all because they are very strict about it, only to get dismissive response. Same when trying to explain we left a key in the room during checkout. Maybe I should have just spoken in English, at least I wouldn’t have been the one left confused.

Every group leaving were invited to take a group photo except for us. In the shuttle, we were asked to move our seats for a smaller group. The most obvious observation is that others seem to be native Japanese, while we are not. I don’t want to jump to the conclusions of discriminative behavior, but such experience itself is enough to for me recommend others avoiding this place. Especially since we had a wonderful stay years ago in another ryokan very close to here.

Ryokans are good places for a cultural experience. They are also places I had to trust given the inconvenience to access anything around. Unfortunately this place displays the negative aspects more than anything else: inflexibility, unwillingness to change, and self centered policies.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Having a native Japanese speaker would probably help. Although you may as well just stay in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yuri g wrote a review Aug 2017
Paris, France20 contributions19 helpful votes
2.0 of 5 bubbles
I am staying at the moment in this ryokan and unfortunately I am quite disappointed.
First of all, even if there is a transfer service from the Miyanoshita station you need to phone the ryokan when you get there so you need a phone that works in Japan and then hope they understand you since they don’t speak English. There is only one person in the building with an extremely limited level of this language.
Although I expected to have to take off my shoes once I entered the room, I certainly didn’t expect to have to take them off at the main entrance door to the hotel and I was very surprised when they kept them in storage ( they return them when you leave).
It took longer than half an hour for us to be given our room and to decide what time dinner and breakfast was going to be served in our room. 30 minutes before the time a lady comes into the room to lay the table. I must say that the lady in charge of our room was a very nice and patient woman. I had to call her in the morning to get rid of a huge ,and I mean huge centipede that had spent the night with us.
The room looked pleasant but it was so dimly lit that I found it difficult to see properly.To make matters worse you were able to see what the people in other rooms were doing so natural light was not an option unless you didn’t mind being seen.
Dinner took around one hour because several mini dishes were served. If you really like Japanese food a lot , you will be able to enjoy it . Although I was unable to eat my abalone after seeing it alive and kicking on the tray.
Breakfast is for people who adore Japanese food and don’t expect cereals or milk, or yoghurt or any kind of Western dish in the morning. You will have fish, miso soup, tofu prepared in several ways and pickled vegetables. I wish they had served that for lunch instead of for breakfast. Both dinner and breakfast were included in our package. I can’t say I enjoyed breakfast, I just had some tea ,which was quite good. I had also bought some bread and orange juice the previous evening just in case.
While meals are served the main door to the room is kept open which adds to the sense of lack of privacy that I felt.
You need to take into account that the hotel doesn’t provide complimentary mineral water, small and very pricey bottles are availabe at the hotel shop.
The bathroom is divided into three parts, the worst thing is that there is no socket at all, so if you are thinking of doing your hair or plugging anything there ,forget about it. There are no mirrors in the rest of the room.
The ofuro is not for clumsy people , it is certainly very dangerous for young children and elderly people. The door to the ofuro cannot be locked so unless your child is old enough or Japanese you have better keep a constant eye on him or her because it is very easy to fall inside.
The hotel is located up a hill , the nearest vending machine is about 15 minutes away , the neares shop is about 25 minutes away ( a 7/11) in the intersection after the bus stop hotel-mae . Further down the road there is a Lawson and a bakery. It is not very safe to go up or down that hill because of the traffic.
I slept well the first night and found the Japanse style beds comfortable because I like hard matresses and low pillows,however, I don’t know about today, now that I know about the possibility of centipedes or other insects in the room.
I don’t think the negative points I have mentioned are part of the ryokan experience , I think they could be easily solved by the management .
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Date of stay: August 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bricklan wrote a review Apr 2015
56 contributions23 helpful votes
5.0 of 5 bubbles
Our Japanese friends treated us to a night in this traditional ryokan. We chugged there by train up the mountain, which was a great experience in itself.
Then we were met and taken to the ryokan by mini bus. The warmth and courtesy of the staff on arrival was really humbling.
We were shown to our room....wow! We had a traditional tatami matting floor, low table and chairs, a second room to sip tea and/ or wash/ dress, a toilet and outside private onsen. There were kimonos and jackets to change into and indoor slippers.
We tried the main shared onson upstairs before dinner. We'd been instructed by our friends how to strip naked,( single sex onsens only!) leave our belongings in the basket provided and then shower sitting down,before using the tiny hand towel to cover our modesty as we stepped into the onsen.
It was a relaxing, calm experience. The onsen was quiet and we also went to the outdoor small onsen, surrounded by trees and bamboo.Bliss! Everything was clean and well tended. Afterwards, soap and lotions were pampering and freely available.
Dinner was served by the loveliest lady to the 4 of us and our friends' baby in our room. It consisted of 13 artistically presented and carefully described courses. We're quite new to Japanese food. But we tried everything and enjoyed most of it. My husband's lobster was delicious! Our attentive hostess even entertained the baby!
As if by magic, the table was cleared and the futons made up. They were surprisingly comfortable! We even managed a soak in our private onsen after dinner and again before breakfast.
Now breakfast was a culinary experience. We had numerous courses including whole fish! It was a feast! Too much for me, but I selected some tasty morsels and everyone else consumed everything with relish.
We were looked after in every way by the attentive and caring staff. They took photos of us, for us, as we left. They seemed to take pleasure in their work and we certainly took pleasure in the whole stay. I would recommend the Musashino without hesitation. A genuine and special experience.
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Date of stay: April 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesca D wrote a review May 2014
San Giuliano Milanese, Italy10 contributions36 helpful votes
4.0 of 5 bubbles
very nice japanese ryokan. suggestive location in hakone area for a couple of days among relaxing onsen and peacefull mountain sightseeing. japanese room with tatami and futon was very big and confortable. private toilet available. typical kaiseki breakfast and dinner served in the room. amazing open air wonderful private onsen experience. we suggest this location for a very traditional japanese taste. shuttle service available
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Date of stay: May 2014
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zero855 wrote a review Dec 2017
Melbourne, Australia2 contributions9 helpful votes
5.0 of 5 bubbles
On my very recent trip to Japan, I went to a total of three Ryokans, ranging from 60,000-70,000 jyen for the night (mostly breakfast and dinner option). This one was not as grand looking as the other two, but it definitely was the best out of the three for several reasons.

This is an authentic Ryokan, so you will be treated with the Japanese experience. It is natural for Ryokans to be far out from places of convenience because the concept of a Ryokan is to be able to relax from the world surrounded by nature. If that is not your thing, this is not the right place for you.

Like most Ryokans, this one will offer to pick you up, which is great because other Ryokans do not always provide this service, even though they are even more further away from the station and cities than this one.

The food is also very Japanese, and will be very different from Western food and cooking. I personally found it very tasty, wholesome and filling. It gave me a great opportunity to explore a variety of different Japanese food. The Blue fin Tuna sashimi was amazing, and I really loved the fact the all the food was explained to us as well.

The room was really lovely with a nice view and futatsu (Japanese heated table). As always, it comes with a few sweets, tea, boiled water and chilled water later at night. It is a little difficult to find power ports (There are two located near the TV); as long as you know how to use the lights, there is no problem with the lighting as well (The lights work with a dial that lets you choose the brightness level).

Unlike the other more expensive Ryokans, we were kindly asked if we wanted to reserve times for the private onsen. We reserved two different ones at different times, which they had no problems with (at no extra cost either). I had the lower level private bath, which was very nice and relaxing. There is a little footpath to walk to get there and the little hut with the bath inside was surrounded by nature. The seclusion was lovely to me.

In terms of service, I found this Ryokan to be extremely accommodating, and the lady who attended to our room is extremely sweet, and had tremendous patience. Although she was not very well spoken in English, she tried very hard for us, and explained everything. Even if it was OK to come in to arrange the futons (Japanese style bed), which is usually expected to happen (most Ryokans and other lodgings will do this automatically without talking). She did many thing which she normally would not because she understood we were foreigners and had limited knowledge about how a Ryokan works. This level of understanding and sincere effort is precisely the reason I rate this place so highly. It is a major reason why this Ryokan holds a special place for me.

There are Ryokans which are more grander in appearance and may offer more Western comfort, if that is really what you want from your trip to Japan, however this Ryokan for me was excellent, authentic and above all sincere. It is that sort of place and service. Definitely value for money (This Ryokan was actually the cheapest Ryokan out of the three I stayed in)
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Date of stay: November 2017
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TimBNY wrote a review May 2016
New York City, New York30 contributions22 helpful votes
5.0 of 5 bubbles
Really enjoyed our stay here and would return. We only spent one night with an extended family of 8 so we had two lovely rooms. The hotel is peaceful and quiet and has a traditional feel to it. Both rooms were different but were equally beautiful. The private onsens were were really beautiful and fun to share with our young kids. The Kaiseki meal was delicious. We were looking for a traditional Ryocan with Onsen experience and that's what we found. It's probably aimed more at Japanese visitors so not sure what it's like if you don't speak the language although they did have an English menu. However that's what we were looking for. Also not sure if they have non smoking rooms so one of ours smelt a little of stale smoke but that can be a general problem in Japan. They were fairly accommodating for young children and service was pretty good although Japan always holds a high bar. Not perfect but given we really enjoyed our stay and would definitely pick it again i think it's worth 5*.
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Date of stay: April 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson C wrote a review July 2013
Singapore, Singapore18 contributions41 helpful votes
5.0 of 5 bubbles
On a hill, impressive reception room, tasteful decor & lighting throughout, upgrade to a very big room (2 washing basin, cypress onsen bath tub,....), 1 side facing greens & 1 side facing far horizon of Hakone, Kaiseki dinner with a choice of lobster or abalone, 2 sessions of free use of different private onsen rooms, very clean & bright modern public bath,...... the list goes on.

Yes, not cheap but worth it!

Do I need to say more?
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Date of stay: May 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sam asked a question June 2020
2 contributions1 helpful vote
What kind of tea is served to guests at this onsen?
Answer from Foxy-Froggy
Tadworth, United Kingdom2,139 contributions132 helpful votes
The private onsens we used were screened to one side to protect privacy, had a roof, but aside from that were open to the elements
Jack wrote a tip Feb 2024
11 contributions2 helpful votes
2.0 of 5 bubbles
"Having a native Japanese speaker would probably help. Although you may as well just stay in another place."
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Denly K wrote a tip June 2017
Fishers, Indiana70 contributions20 helpful votes
5.0 of 5 bubbles
"Make sure to try out the outdoor onsen!"
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PF Y wrote a tip Feb 2017
Toronto, Canada9 contributions6 helpful votes
5.0 of 5 bubbles
"Our room with mountain view, it was excellent, not sure about other rooms."
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Jeffrey T wrote a tip Jan 2017
Honolulu, Hawaii8 contributions1 helpful vote
5.0 of 5 bubbles
"Rooms on mountain side quieter but no views"
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Forb1 wrote a tip Feb 2016
Oakland, California51 contributions49 helpful votes
5.0 of 5 bubbles
"Cell phone service also erratic, but this is a ryokan for relaxing, not for staying in touch with the modern world."
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Not the right property for you?
There are more places to choose from in the Hakone-machi area.
PRICE RANGE
AU$538 - AU$617 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiKowakidani Onsen / Miyanoshita Onsen / Dogashima Onsen
NUMBER OF ROOMS
21
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MUSASHINO BEKKAN: 2024 Prices & Reviews (Hakone-machi, Japan) - Photos of Onsen Ryokan - Tripadvisor

Frequently Asked Questions about Musashino Bekkan
Which popular attractions are close to Musashino Bekkan?
Nearby attractions include The Hakone Open-Air Museum (0.7 km), Okada Museum of Art (1.0 km), and Hakone Kowakien Yunessun (1.0 km).
What are some of the property amenities at Musashino Bekkan?
Some of the more popular amenities offered include free breakfast, a lounge, and a spa.
Which room amenities are available at Musashino Bekkan?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Musashino Bekkan?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Musashino Bekkan?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Musashino Bekkan?
Conveniently located restaurants include GORA BREWERY & GRILL, Gyoza Center, and Main Dining Room The Fujiya.
Which languages are spoken by the staff at Musashino Bekkan?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Musashino Bekkan?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (4.9 km), Daiyuzan Saijoji Temple (Doryoson) (6.9 km), and Hakone Sekisho and Hakone Sekisho Museum (5.9 km).
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