Hakonenomori Okada
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Hakonenomori Okada

191 Yumotochaya, Hakone-machi, Ashigarashimo-gun 250-0312 Kanagawa Prefecture
Traveller (156)
Panorama of the Japanese Room at the Hakonenomori Okada
360
Panoramas (7)
Room & Suite (93)

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AU$153
Fully refundable before Sat, 25 May
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AU$240
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#39 of 160 onsen ryokans in Hakone-machi
3.4 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
4.1 of 5 bubbles
Value

Everyone needs a place to lay their weary head. For travellers visiting Hakone-machi, Hakonenomori Okada is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Hakonenomori Okada makes it easy to enjoy the best of Hakone-machi.

Hakonenomori Okada is a family-friendly onsen ryokan offering a refrigerator, air conditioning, and a seating area in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.

The onsen ryokan features shops. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travellers visiting Hakone-machi. For guests with a vehicle, free parking is available.

Given the close proximity of popular landmarks, such as Tamasudare Shrine (0.3 mi) and Fukazawa Zeni Araibenzaiten (0.6 mi), guests of Hakonenomori Okada can easily experience some of Hakone-machi's most well known attractions.

While visiting Hakone-machi, you may want to try some yakitori at one of the nearby restaurants, such as Yoshidori.

Plus, during your trip, don’t forget to check out some of the popular art museums, such as The Hakone Open-Air Museum, Hakone Museum of Art, and Okada Museum of Art.

Hakonenomori Okada is sure to make your visit to Hakone-machi one worth remembering.

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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Karaoke
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Banquet room
Parking
Internet
Hot bath
Restaurant
Breakfast buffet
Vending machine
Shuttle bus service
Spa
Massage
Non-smoking hotel
Shops
Room features
Air conditioning
Safe
Seating area
Wake-up service / alarm clock
Refrigerator
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Japanese

Location

191 Yumotochaya, Hakone-machi, Ashigarashimo-gun 250-0312 Kanagawa Prefecture
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Haneda Airport
72.4 km
See all flights
146Reviews5Q+A11Room tips

Reviews
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Detailed Reviews
bugsimpact wrote a review Dec 2023
Singapore, Singapore26 contributions14 helpful votes
4.0 of 5 bubbles
Hotel was not as inaccessible as per other reviews. Just take the shuttle bus from Hakone-Yumoto to Hotel Okada. The Hotel Okada staff will give a map to walk to Hakonenomori Okada through level 8 and a short upslope, a few mins walk only. To arrange to go to catch an early train, simply email the staff at least one week earlier and they can help you to book a taxi at your requested timing. Taxi ride only 5 mins less than 1000 yen. At least one of the staff who greeted me can speak English to explain everything. There's a private family onsen which you can pre book a timing on the same day. Outdoor onsen was nice and quiet on early Sunday morning. For shuttle bus, be early to queue especially on weekends. We had a good stay with our children at Western Japanese Room as there was space for them to play around in the room. We even had a vending machine just outside our doorstep. Breakfast buffet was nice. Dinner menu was changed nightly and we enjoyed the second night meal. There is a link bridge from level 3 to the onsen facility just next door. Just wear the provided outdoor slippers from your room and leave them at the doorstep of the onsen facility ( no footwear allowed)
This place is budget friendly compared to all other ryokans with meals provided.
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Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Perhaps can request to stay on the side with a nicer facing. Queue early for shuttle bus.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herbstkind wrote a review Aug 2022
40 contributions
3.0 of 5 bubbles
The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: If you use it to get closer to Fuji-hiking departure: it takes over one hour to get to the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RaiSrzan wrote a review May 2017
SGP14 contributions36 helpful votes
5.0 of 5 bubbles
Stayed 1 night and chose a Japanese room. Check-in staff was polite and gave useful information without being asked, but they lack warmth and smiles. Nonetheless, our Japanese room was very clean and spacious! Serene location and our room had a view of the pretty little mountain beside it. The shuttle buses run every 20-30 mins or so but it can get pretty full during peak timings. Overall enjoyed our stay and wished we could have stayed longer!
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Date of stay: April 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alice S wrote a review Apr 2017
Allawah, Australia72 contributions59 helpful votes
4.0 of 5 bubbles
It is a small hotel next to other luxury hotels . There is a fair distance from the hakone Tomane bus stop. Recommend to take the shuttle bus which cost ¥100 which get off in front of hotel okada. Then catch a lift to the 8 th floor and walk out the exit the the hotel. Taxi fare is about ¥1000. We were offered a lift when we arrived hotel okada as we had 3 big suitcases.
Staff are friendly. It is more a motel type of accommodation. Price is not high among other onsen ryokan. Can still have onsen experience .
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Date of stay: April 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AKLVancouver_Canada_ wrote a review Nov 2012
Richmond, Canada530 contributions70 helpful votes
+1
4.0 of 5 bubbles
This is my first time to Hakone, totally love it. And I picked the perfect time to come as the fall season provides a beautiful scenery.

Yes mentioned by others, it is somewhat complicated to get to this hotel as it's located on the hill behind the sister property, Okada Hotel. And once you get off the train, you have to take the local shuttle bus on the street level (take escalator down). The local shuttle mini bus costs 100 yen and has 3 different routes. Take the Route A. Please have coins ready as they don't provide change back. Once you get on, tell the driver which hotel you are going so he will drop you off at the hotel. Take the main elevator to the 8th floor, follow the sign (by turning right, and taking the escalator up), exit the back door and you will see two buildings. One is the Hakonenomori, and the other one is the Onsen. I know it sounds complicated. But in reality, it's not too bad.

One major advantage of this hotel is that guests have access to an full service Onsen, which is open to non-hotel paying customers. Because of that, the size and facilities are much better than other in-house onsen. The onsen has separate areas for each gender, and each area has about 6 pools of various styles, as well as a sauna. On another level is their massage and rest area. They provide massage chairs for guests to use, free of charge. Another floor has a restaurant (for non-hotel guests I suppose). Even though the onsen is open for non-hotel guests, I didn't find it too crowded. And when I went late in the evening and early morning, there were times I had one of the pools all to myself at some point.

In terms of the hotel itself, it's pretty average. We booked a Japanese style room. We had to prepare our own beds. We don't mind it as this adds to the overall experience. Food wise, if you have not adapted to the Japanese cuisine, you may not enjoy the taste of the food. However, the presentation itself is top notch. For people who enjoy and have experienced this type of Kaiseki style meal, the quality can only be graded as average (the cooked seafood lacked any flavour).

We don't speak Japanese and the staff in general speaks very little English. They prepared some English documents to explain many things that guests need to know, including access to wifi in the lobby (no in-room internet) and instruction on making Japanese bed. However, anything more than that could be a challenge.

Overall, considering the price point, which I find very reasonable, I have no hesitation recommending this place to anyone.
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Date of stay: November 2012
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jelligirl wrote a review Sept 2012
Hawthorne, California26 contributions16 helpful votes
5.0 of 5 bubbles
My husband and I loved staying at this pension. It was very clean, and had a beautiful and relaxing onsen spa which was spotless right next door. The pictures are exactly what you get. It was relaxing to soak in the beautifully rock landscaped pools outdoors amongst the lush mountains and scenery. I wish I was there now! The dinner was a delicious beef sukiyaki with lots of other little dishes. We didn't upgrade our meal and thought it was filling and tasty! We opted for the Japanese room with futon bedding and it was our first time sleeping the true Japanese way. It was comfortable and they provided written directions on how to lay the thick bedding with crisp flat sheet on top and also how to put the futon inside the cover. I thought the 9000 yen per person per night was a great deal for dinner, breakfast and spa access. Most other places I checked was a lot more. It was pretty easy to get to Hakonenomori Okada. Just take the A bus outside of the train station to "Hotel Okada". Bus personnel will direct you to the correct bus for "Hotel Okada". Follow the directions on the Hakonenomori Okada website going to the eighth floor and "UP" the escalator thru Hotel Okada to the exit. As you exit Hotel Okada, walk short distance to the right (about 40 feet) and make a left on first street and the pension entrance is immediately to the left. (You'll see the spa facility on your right). Shuttle bus fare from train station Yumoto to Hotel Okada is 100 yen. Shuttle bus doesn't take Hakone Free Pass.
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Date of stay: September 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sami C wrote a review Apr 2017
Phoenix55 contributions43 helpful votes
5.0 of 5 bubbles
After spending nearly a month searching for hotels in Hakone, I've decided to stay at the Hakonenomori Okada. I booked a special room called "Furusato". It is a free standing house right next to the other hotel rooms. There are 3 rooms (small living room with foot bath outside, 2 bedrooms next to each other), clean updated private washlet toilet, sink, large storage area. 3 set of Futon and 2 single beds. We were 4 adults and a baby. It was small fridge, TV, AC in every room, big enough for all of us and was very comfortable.

As I read in reviews, both quality and quantity of dinner and buffet breakfast was more than excellent!

We reserved private family bath since hot spring is segregated. Private bath is great to have since they do not allow customers with tattoos in outdoor hot bath.

There are 4 different types of hot springs outside. I went at night (open until 10:30pm), and again before I check in (open from 6-8:30am) Light up in the area was pretty at night. Bathing outdoor in the morning in light fog over looking cherry blossom was very pretty as well.

Wifi was only available in the lobby area, but when you are staying in such a pretty place I didn't really need wifi in my room.

I highly recommend this hotel!
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Date of stay: April 2017
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AKBNZ wrote a review Apr 2016
Auckland Central, New Zealand128 contributions60 helpful votes
+1
5.0 of 5 bubbles
We stayed just one night at this hotel set in a beautiful mountain setting as part of our Japanese tour. I would love to spend a few days and relax here one day.

We arrived very tired after a long bus trip and sightseeing and had a lovely warm welcome from the hotel staff.

Our rooms were comfortable with tea/coffee making facilities, provided kimonos, jackets and slippers and welcome sweets.

We had our first Onsen experience in an outdoor and indoor natural hot pools. Bathing in a communal pools without swimming gear was meant to be frightening but in the end it was fine and our guide explained the etquitte of onesen to us. Our tiredness and aches vanished afterwards.

Dinner was a beautiful culinary experience and I will include some photos to prove it. The many courses were beautifully presented and it was one of the best meals we had on our trip.

Breakfast next day as also great.

One minus point was that there is no wifi in rooms. Only in the lobby.''

I can recommend this beautiful hotel for longer stays to anyone and I will definitely make it a point to go back if I ever visit Japan again.
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Date of stay: April 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: we had a lovely view of the bush and were woken by birdsong. It is very quiet and beautiful so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wokka25 wrote a review Apr 2016
Gold Coast, Qld, Australia36 contributions58 helpful votes
4.0 of 5 bubbles
A great hotel once you find it....take shuttle from Hakone-Yumoto for Y100 and then a short bus trip up into the hills to Okada hotel and then you go through the main building to the back building. Great room and very big with a sitting area and bigger bathroom than the norm. Wi fi is only in the foyer but that is OK. You are given your own Yukata to wear around the hotel and in the onsen. The hot bath springs in the resort building is amazing with a choice of inside, outside, still or bubbling spa pools + a sauna. Make sure you follow the etiquette of washing yourself thoroughly and then rinsing and you use the modesty towel appropriately. There is a lovely casual restaurant in the resort building also. Highly recommend it.
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Date of stay: April 2016
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Didz Ybanez wrote a review Jan 2016
Cebu City, Philippines246 contributions41 helpful votes
+1
4.0 of 5 bubbles
Here are very important reminders, before even getting naked in the dressing room: (1) never rinse your towel in the bath or even let it touch the water. (2) Place the towel on top of your head while in the water. (3) If you have tattoos, sorry it's a big NO (can't bath), use the hotel bathroom... :-) (4) You NEED to be naked. If you're embarrassed, then use the hotel bathroom again! Just let it go! Don't let being naked, scare you away from enjoying one of Japan's nicest experiences. First, no matter what your size or shape, life is too short to be ashamed of your body. Nudity is natural and, for sure, nobody cares what you look like. ALWAYS check what time the Onsen is available, since you might want to take another relaxing dip after dinner.

We occupied a large room with 2 single beds and a large dining/sala that converts into a bedroom where you put a mattress to sleep on. The room comes with its own toilet which is separated from the shower room. Inside the room is a small fridge, several water glasses, a teapot with instant tea that you can brew, and some welcome cookies. Feel free to bring in any food or drinks from outside, just be sure to clean up your mess such as peelings of fruits if you brought in some. You can simply go and check-in without anything, since the hotel will provide you with a “yukata” (it’s like a bathrobe) that you can wear during your stay, that you can wear even when you eat in their restaurant. We visited this hotel by car, so I’m just not quite sure how convenient it is to visit this place using a public transportation. On the other hand, this very relaxing experience was surely worth our time.
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Date of stay: November 2015
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
engmaps asked a question Sept 2017
Manila93 contributions36 helpful votes
Hello! Is this place easy to get to using the Hakone Free Pass? Thank you very much!
Answer from RichardKPerth
Nedlands, Australia55 contributions28 helpful votes
It depends on the time you want travel using your pass. Early in the morning it’s “impossible”. Between 8-6 it’s ok and easy enough as they have a car to drive you to a shuttle bus service. Here’s what I just wrote in my review of this place. I hope it helps you. Don’t stay here if you want to see Mt Fuji, unless you have your own car. (But who hires a car in Japan? The train system is great.) Foolishly I believed the reviews saying this was a good hotel in a good location. It’s ok, but nothing special. The location is not special at all. At this time of year (May) it seems you have to be in a good position to see Mt Fuji at around 6am till 8am maybe, and then if you’re lucky and Mt Fuji is not covered with clouds. This hotel is at least 30-60mins from any Fuji viewing spot, and I was just told that getting a taxi at 6am is “impossible”. The first taxi could come at 10am, which doesn’t help. This hotel has a car but they only use it to ferry guests to a nearby hotel where the shuttle bus service operates to take you down the hill to public transport. The shuttle starts at 7.55am which is too late. Mt Fuji will be in clouds by then. The hotel could easily take us to the station in their car, but they refuse, as this too is “impossible”. This place is just another hotel. It’s not great, and it’s not even good. Yes it has hot spring baths. If you want to not see Mt Fuji, and cook yourself red like a live lobster, then stay here if you must. The onsen bath is ok if that’s what you’re after. Personally, I wish we hadn’t stayed here at all. My tip is for you to stay very near a good Mt Fuji viewing place that you can get to in 20-30 mins max. Wake up at 530am, and go on an early morning adventure. Be in position by 6am and pray a bit to whatever weather god you like. And don’t rely on unhelpful people who make things impossible for you.
lhy2015 asked a question Sept 2016
Singapore4 contributions6 helpful votes
Hi may i know how do i travel from tokyo to there?
Answer from Jay K
Auckland Central, New Zealand162 contributions74 helpful votes
Odakyu Line's Romance Car can be the best option from Shinjuku, Tokyo. Unable to put URL in here. Please, search Odakyu Romance car on Google. English website is available and can book online. Able to select the seat online but need to purchase another ticket at the station when arrive there. It was a bit complicated for me to understand the process.
Answer from RichardKPerth
Nedlands, Australia55 contributions28 helpful votes
Separate onsen areas.
Answer from Dilipandereta
Buenos Aires, Argentina229 contributions124 helpful votes
Hello Monica, the onsen is included on the price per night and it's open untill 10 or 11 PM I think and early in the morning also. You don't need to shedule for the open onsen. It's a very nice experience!
bugsimpact wrote a tip Dec 2023
Singapore, Singapore26 contributions14 helpful votes
4.0 of 5 bubbles
"Perhaps can request to stay on the side with a nicer facing. Queue early for shuttle bus. "
Read full review
Herbstkind wrote a tip Aug 2022
40 contributions
3.0 of 5 bubbles
"If you use it to get closer to Fuji-hiking departure: it takes over one hour to get to the parking lots near Gotemba or Fujinomiya"
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Daniel wrote a tip May 2019
Singapore, Singapore21 contributions14 helpful votes
4.0 of 5 bubbles
"The mixed western-Japanese room is really spacious."
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sftravellers94114 wrote a tip Nov 2018
San Francisco, California23 contributions5 helpful votes
3.0 of 5 bubbles
"Ask for room with a view of the valley. And ask for direction to hotel if you are not driving on your own."
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lucylucy1312 wrote a tip Oct 2018
Perth, United Kingdom57 contributions11 helpful votes
3.0 of 5 bubbles
"Non-smoking rooms still have a slight smell of smoke. Rooms are dated and in need of serious re-fresh."
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Not the right property for you?
There are more places to choose from in the Hakone-machi area.
PRICE RANGE
AU$145 - AU$285 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiHakoneyumoto Onsen
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HAKONENOMORI OKADA (AU$145): 2024 Prices & Reviews (Hakone-machi, Japan) - Photos of Onsen Ryokan - Tripadvisor

Frequently Asked Questions about Hakonenomori Okada
Which popular attractions are close to Hakonenomori Okada?
Nearby attractions include Tamadare Falls / Hien Falls (0.4 km), Tamasudare Shrine (0.5 km), and Fukuju-in Temple (Hakone Kannon) (0.2 km).
What are some of the property amenities at Hakonenomori Okada?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hakonenomori Okada?
Top room amenities include air conditioning, a refrigerator, and a seating area.
What food & drink options are available at Hakonenomori Okada?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hakonenomori Okada?
Yes, free parking is available to guests.
What are some restaurants close to Hakonenomori Okada?
Conveniently located restaurants include Hakone Bakery Hakone Yumoto Honten, Tenseien Restaurant, and Hakone Akatsukian Honten.
Are there opportunities to exercise at Hakonenomori Okada?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hakonenomori Okada?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hakonenomori Okada?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (6.4 km), Odawara Castle (6.3 km), and Hakone Sekisho and Hakone Sekisho Museum (6.9 km).
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