Hotel Kajikaso
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hotel Kajikaso

688 Yumoto, Hakone-machi, Ashigarashimo-gun 250-0311 Kanagawa Prefecture
ホテル河鹿荘 朝食
Traveller (226)
Panorama of the Japanese Room at the Hotel Kajikaso
360
Panoramas (10)
Room & Suite (99)

View prices for your travel dates

AU$302
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#13 of 39 onsens in Hakone-machi
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.6 of 5 bubbles
Value

Hotel Kajikaso is an excellent choice for travellers visiting Hakone-machi, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

Nearby landmarks such as Shogenji Temple (0.2 mi) and Sounji Temple (0.2 mi) make Hotel Kajikaso a great place to stay when visiting Hakone-machi.

Hotel Kajikaso is a luxury onsen hotel offering air conditioning and a refrigerator in the rooms, and it is easy to stay connected during your stay as internet access is offered to guests.

The onsen hotel features room service, baggage storage, and shops. Plus, guests can enjoy a sauna and an on-site restaurant, which have made this a popular choice among travellers visiting Hakone-machi. For guests with a vehicle, free parking is available.

If you are looking for a good pub, you may want to check out coco Hakone, Lounge Wisteria, or Isshintoiro while staying at Hotel Kajikaso.

During your visit, be sure to check out popular attractions like Tamadare Falls / Hien Falls (0.4 mi) and Kei Hiraga Museum (0.1 mi), which are all within walking distance of the onsen hotel.

Enjoy your stay in Hakone-machi!

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Internet
Hot bath
Sauna
Bar / lounge
Karaoke
Children Activities (Kid / Family Friendly)
Banquet room
Parking
Coffee shop
Restaurant
Vending machine
Meeting rooms
Spa
Hot spring bath
Massage
Baggage storage
Gift shop
Non-smoking hotel
Shops
Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
River View
Quiet
Languages Spoken
Japanese

Location

688 Yumoto, Hakone-machi, Ashigarashimo-gun 250-0311 Kanagawa Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Haneda Airport
71.3 km
See all flights
180Reviews3Q+A16Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 66
  • 75
  • 28
  • 5
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
LuckyCat wrote a review Oct 2023
8 contributions13 helpful votes
3.0 of 5 bubbles
Stayed for 1 night at their Japanese style room with a private outdoor bath as a family of 3. Overall my experience was sub par. It did not match what we paid.

We paid about $700 for 1 night, with dinner and breakfast included for 3.

Check in: 4/5 there is no early check in available, not even if you offer to pay extra. They check you in right at 3pm on the dot. So try not to come too early like we did.

Staff: 5/5 they were very kind and helpful especially the young lady that served our meals. While they don’t speak great English, they tried their very best to communicate everything.

Meals: 5/5 It is traditional Japanese food and we expected this even with our toddler. Luckily, they switched out his breakfast with a child meal. If you have kids, try to ask for a child meal ahead of time. You can also order other items on their menu for them as well. The food overall was delicious and filling. We were so full at the end of it! The best part was that it was served in our room.

Japanese style room: 1/5 I’m sorry but they really need to upkeep and clean the rooms better. Our a/c was barely working, our room was so hot. The vents are extremely dirty and dusty. There is a weird smell in the room. The bathroom where you shower/ clean seem to have mold all over the ceiling. Proper spray of vinegar can easily clean that. For Japanese standards, it felt grimy and unwelcoming.

The overall hotel needs a deep clean and repair in many places. I will not be staying here again.
Read more
Date of stay: October 2023Trip type: Travelled with family
Room Tip: Don’t come too early. Check in is strictly 3pm on the dot. Not a minute earlier.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca wrote a review Mar 2023
Singapore51 contributions7 helpful votes
4.0 of 5 bubbles
Stayed in a ryokan style room and it is a really traditional room, with minimal modern elements (maybe just the TV and the toliet that a bit more modern style). We have both catered lunch and dinner so both were traditional Japanese meals with many side dishes. These meals were at fixed timing as well so you would have to decide it the moment you checked in. Receptionist speak minimal English and they basically asked for these information through a paper where you can circle your options. Even though they speak minimal English, they are approachable and always ready to help. The locals mainly stayed in this hotel so don't be surprised to be the only foreigners in the hotel haha

Great place to experience the ryokan style type of accommodation, the view outside the hotel is great too!
Read more
Date of stay: March 2023Trip type: Travelled with family
Room Tip: The hotel is located upslope so pushing the luggage up can be tiring. Go across the road and stay...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erreerre wrote a review Apr 2023
London, United Kingdom75 contributions34 helpful votes
5.0 of 5 bubbles
Kajikaso is an excellent traditional Ryokan, with a wonderful view of the river. Our room had space for six futon, and we enjoyed sleeping in traditional Japanese style. Breakfast and dinner were very traditional and tasty. The experience is genuine, and we enjoyed walking around with our yukatas. Very happy, we'll be back soon.
Read more
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
acylai wrote a review Feb 2020
Hong Kong, China4 contributions2 helpful votes
1.0 of 5 bubbles
This is the second time I stay at this hotel, I chose the “River View Room with Private Hot Spring”. The ultimate disappointment is that the hot spring is not “hot”! Well, how can it called “hot spring”, and why do I have to pay for it when the key purpose is to enjoy hot spring?

We told the staff and they assigned a staff to check it, however they cannot resolve the problem within a reasonable time, this happens on both days of our stay.

Finally, when checking out I complain to the front desk staff, their response is totally unacceptable. Their excuse is because of the cold weather making the hot spring not hot enough, what are they talking about? Is this the coldest place on Earth? This is the lowest level of excuse I have ever heard, the staff didn’t accept the problem and didn’t do anything to let us feel comfortable, and didn’t do anything to show that they are sorry for the problem. We didn’t ask for anything because their response shows that they don’t feel bad.

I do experience issues/problems in other hotels in Japan, but I can assure that this hotel gave us the worst experience I’ve ever had.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manchurian wrote a review Jan 2023
Mumbai, India19 contributions7 helpful votes
5.0 of 5 bubbles
If you want to experience traditional Japanese culture with 21st century comforts Hotel Kajikaso is the place for you. Conveniently located at a 5 minute from the Hakone Yumoto station, the structure is a regular modern building, but the interiors are plush with beautiful ikebana arrangements in every corner. The rooms are spacious and sparsely designed in the elegant Japanese design aesthetic. The staff didn't speak much english but were very intuitive and helpful. Each meal was visual and culinary delight. Remember to take your phone to breakfast / dinner for some Insta ready meals! The onsen is huge and open till late in the night. The area around the property is pretty too with a stream and a bridge over it. We were lucky to see a full lunar eclipse in this beautiful surrounding.

One odd thing though: In the onsen, there was a lady attendant in the men's changing room. Felt odd to strip bare and come out butt naked from the onsen in an elderly woman's presence. May be I'm just a prudish Indian :)
Read more
Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
savorymom wrote a review Apr 2024
Palo Alto, California156 contributions95 helpful votes
5.0 of 5 bubbles
We stayed two nights in this hotel. The location is Great- walking distance within the train/tram and bus stations. Restaurants, shops and convenient stores are closed by. And it’s right by the river too. Hotel’s indoor and outdoor onsen are in good sizes. You can enjoy the nature when soaking in the outdoor onsen. The room size is huge as it is a treat after staying in a tiny room in Shinjuku. The staff are very friendly and courteous. They tried their best to serve us and they even use Google translate to tell us information. Delicious breakfast and dinner with lots of food provided by the hotel.
Highly recommended.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie C wrote a review June 2015
Sugar Land, Texas43 contributions48 helpful votes
5.0 of 5 bubbles
This is a very traditional Japanese hotel. It is an older hotel to remain the traditional Japanese style. The Japanese style dinner and breakfast were awesome. We were speechless about the varieties and amount of food that we were offered. The dining service was beyond awesome and not something you can find in the US anywhere. The hotel service was great. They made your bed while you were gone to dinner. The room is big enough for 4 people and the bed was very comfy. The onsen was a great experience as well. I will definitely recommend this hotel!
Read more
Date of stay: June 2015
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: See this as a traditional Japanese experience. Great for children to get away from technology and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kahanalei wrote a review Oct 2017
Mountain View, California385 contributions102 helpful votes
+1
5.0 of 5 bubbles
This hotel is about a 5min walk from the Hakone-Yumoto station, which is very convenient, since upon looking for possible hotels/ryokans to book in the area, it appeared most were further than a 5min stroll. The lobby area is very spacious and nice to chill at. The three of us originally arrived about an hour before check in time, so we had to wait in the lobby along with other parties who arrived there early, but I thought it was nice how the employees at least let us sit down and wait around and served us glasses of iced tea while we waited.

The room that my Mom, Aunt and I stayed at was #601. If I remember correctly, the onsen/hot springs for women was located literally right next door to our room, so it was convenient for those of us who took advantage of using the onsen (I did not, since I have a few large tattoos - unless they recently changed the policy, guests with noticeable tattoos aren't allowed in their hot springs). I asked my Mom and Aunt who used the onsen how it was like and they stated that it was wonderful. The actual room we stayed in was large, it was more than enough space for the three of us, even with the futons spread out, it was spacious. This was made partly by the fact that there was an area near the windows that had a table and chairs that was built so it was to be clearly used separately from the main tatami area. I thought the view that we saw from our room was beautiful - you could see the nearby mountains and the river, along with a bunch of different bird species, which was what I enjoyed looking at. I saw herons hanging out by the river, hawks soaring and some other small birds flying around, things I would not see in my daily life of living in a city. The windows did open so you could let some fresh air in and you could hear the sound of the river flowing (they open the windows when the employees come to set your futon and put it away), but it is definitely a good idea to keep the windows closed when it gets dark, since there were SO MANY BUGS AND SPIDERS that hung out, right on the outside of your glass window. Likely because it's right next to a river and near the mountains, but seriously, by all means, keep the windows closed when it gets dark, unless you don't mind all those bugs coming in. . . there were seriously, A LOT of them.

The food that the employees delivered to your room during breakfast and dinner was very good, I especially liked that the sashimi was served on top of a mesh rack that rested on top of a round piece of rice, this really helped to keep the fish cool and fresh tasting, since lukewarm sashimi doesn't have that same fresh tasting sensation. The food that was served was understandably different for the two nights we stayed here, but the vast majority of it was fish-related, which is pretty much typical of Japanese food. They served lobster and abalone among other dishes, during the first night and then small portions of crab legs and steak during the second night, while we were there. Breakfast was mostly veggies, seafood and fish, the only meat served was a sliver of what looked like a piece of ham/bacon on top of a salad. This is typical of a traditional Japanese breakfast - it may be strange to those not accustomed to it, but I'd say just go along with the experience of trying out different types of food while you're in Japan, you can always go back to eating American food, once you're back home in the states.

The only problem/issue that I had while I stayed here was that the door to the toilet had inadvertently locked from the inside, after my Aunt used it and when I was about to use it, the door didn't open, so I had a mild panic attic, since I obviously didn't expect for something like that to happen. Not sure if the door commonly locks by accident like that or if it was a fluke, but it was a huge inconvenience and I ended up having to rush to one of the restrooms down the hallway that the employee (who thankfully happened to be right outside of our room) directed me to. So, be careful of the door to the toilet, since it is possible (due to the locking mechanism of the door), for it to lock from the inside by accident, if you close the door all the way, upon exiting.

It's good to note that the free Wifi that's available at this hotel is only limited to use in the lobby area (as of when I stayed here in mid Sept. of 2017). Ideally, if it was available in all the guest rooms, if would've been better, especially since the hotel is kinda on the expensive side (not super expensive, but it definitely wouldn't be considered a budget friendly hotel), but at the very least, the Wifi worked fine and it was easy to connect and stay connected while you were using it, instead of other places I've stayed at in Japan where there were constant issues with even connecting. For me, it was pretty much a once in a lifetime experience to stay here at this hotel and visit Hakone, but overall, I had a positive experience here and would recommend this hotel, due to the proximity of the hotel to the train station, the level of service received by the employees, the food delivered to your room (and the quality/variety) and the size of the room itself.
Read more
Date of stay: September 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeaderW wrote a review Aug 2015
Toronto, Canada60 contributions20 helpful votes
+1
5.0 of 5 bubbles
We stayed at this hotel for one night with private onsen, full service dinner and breakfast, all in our room. Wow! What a Japanese experience! It is pricey but you get what you pay for.
For those who are not use to open public onsen, then pay a little more to get the private one.
Read more
Date of stay: June 2015
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Get a river view room with private onsen in your own room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TravelGirl0518 wrote a review June 2016
Phoenix, Arizona40 contributions47 helpful votes
4.0 of 5 bubbles
This hotel did not disappoint. We do feel it was a bit overpriced but was still good, considering the rate included breakfast & dinner. They we're very strict with check-in time - absolutely no way of getting in prior to 3pm. Same with check-out - absolutely not late check-outs are granted. We walked around a bit while we waited for our room to be ready. If you walk over the little river near the hotel & follow the road across another bridge then make a right. You'll be walking for a bit & you'll see a waterfall. Keep walking around another hotel & you'll stumble upon a really amazing onsen called Ikkyu. They tried directing us across the "campus" to the onsen that most tourists go but we insisted on trying this one as we wanted to be where the locals are. For the equivalent of $10 USD, you can experience an absolutely breathtaking afternoon. The women's onsen has it's own little trickle of a waterfall but great atmosphere of trees & foliage. It was gorgeous!
When we got back to the hotel to check in, they escorted us to our room & gave us the low-down on the room & how to put on the yakata, etc. Dinner was good - nothing special. It was 9 small courses so we were full but not totally satisfied or impressed. Breakfast was the same.
If you are a Western traveler, DO NOT stay in the Western-style room. Experience the true nature of Japan! We opted for that & we were not disappointed (while you're at dinner, they come & make your beds (futons) on the floor). It was fun! The hotel's website was awesome with giving great directions on how to get to Hakone from Tokyo & also providing ideas of what to do while in Hakone.
The next day we went down to Lake Asha to see Mt. Fuji. Take the little train one way & take the bus the way home (the bus is faster, but the train let's you see some really beautiful areas & is the oldest in the area). The weather was really overcast so we couldn't see Mt. Fuji from the pirate(!) ship on the lake but we were able to see it from the Hakone Ropeway so definitely check that out.
On your way back towards Tokyo, get to the station early to watch the bullet trains go by! Sooooo fast!
Overall, we loved our stay in Hakone & highly recommend it to anyone going to Tokyo...just give yourself 2 days/1 night in Hakone for sure :-)
Read more
Date of stay: May 2016
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: WiFi was only available in the lobby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roswell39 asked a question Apr 2018
Hong Kong, China41 contributions25 helpful votes
Does it the onsen hotel accept Credit Card or have to settle the bill by cash?
vhyde03 asked a question May 2016
Derbyshire, United Kingdom90 contributions66 helpful votes
Do they serve western style breakfast ad well as Japanese
Answer from SSchaerrer
Malta126 contributions96 helpful votes
sorry, no western bfast!
LuckyCat wrote a tip Oct 2023
8 contributions13 helpful votes
3.0 of 5 bubbles
"Don’t come too early. Check in is strictly 3pm on the dot. Not a minute earlier."
Read full review
Rebecca wrote a tip Mar 2023
Singapore51 contributions7 helpful votes
4.0 of 5 bubbles
"The hotel is located upslope so pushing the luggage up can be tiring. Go across the road and stay at that side, it is easier to get to the hotel"
Read full review
David C wrote a tip May 2019
73 contributions56 helpful votes
3.0 of 5 bubbles
"If you want your meals served in your room, you better check first!"
Read full review
SQ007 wrote a tip Nov 2018
Perth, Australia93 contributions21 helpful votes
5.0 of 5 bubbles
"Room with the hot tub was great."
Read full review
DCHillites wrote a tip Aug 2018
Washington DC, District of Columbia7 contributions1 helpful vote
5.0 of 5 bubbles
"River view is nice, and sounds of the rushing water is lovely."
Read full review
Not the right property for you?
There are more places to choose from in the Hakone-machi area.
PRICE RANGE
AU$188 - AU$555 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiHakoneyumoto Onsen
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL KAJIKASO (AU$188): 2024 Prices & Reviews (Hakone-machi, Japan) - Photos of Onsen Hotel - Tripadvisor

Frequently Asked Questions about Hotel Kajikaso
Which popular attractions are close to Hotel Kajikaso?
Nearby attractions include Eva Store (0.4 km), Hakone no Ichi (0.4 km), and Sounji Temple (0.3 km).
What are some of the property amenities at Hotel Kajikaso?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Hotel Kajikaso?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kajikaso?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Kajikaso?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Kajikaso?
Conveniently located restaurants include 808 Monsmare, Chimoto Ekimaedori, and Hatsuhana Soba Honten.
Are there opportunities to exercise at Hotel Kajikaso?
Yes, guests have access to a sauna during their stay.
Does Hotel Kajikaso offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel Kajikaso?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (7.4 km), Odawara Castle (5.3 km), and Hakone Sekisho and Hakone Sekisho Museum (7.9 km).
Does Hotel Kajikaso have any great views?
Yes, guests often enjoy the river view available here.
Is Hotel Kajikaso accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
All Hakone-machi HotelsHakone-machi Hotel DealsLast Minute Hotels in Hakone-machiHotels near Hotel Kajikaso
Things to DoRestaurantsFlightsTravel StoriesCruisesRental Cars