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Okura Frontier Hotel Ebina

Traveller (34)
Room & Suite (25)
Traveller (34)
Room & Suite (25)
Dining (17)
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Certificate of Excellence
Property amenities
Wheelchair Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
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Reviews (134)
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All reviews yogurt hotel staff western style hallway base tv english frontier japan vina
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1 - 5 of 22 reviews
Reviewed 10 July 2018

The hotel is nice, with clean rooms and the same solid service I have come to expect from Japanese hotels. The best part of the hotel is, however, the breakfast. It offers one of the best breakfasts I have ever had in Japan, offering fresh...More

Thank Ivan N
Response from Okura-Ebina-TA, Reception at Okura Frontier Hotel EbinaResponded 12 July 2018

Thank you for your great review. We do appreciate it. We proudly offer our breakfast service here in Ebina city. Fortunately, our breakfast service is becoming more popular today. A lot of guests are coming to our hotel just for this. Since 2016, we have...More

Reviewed 28 May 2018

Decent sized rooms. Staff needs more customer service training, but they try. Do not lose your key, they will charge you. It really is nothing special, but it's in a decent location for visiting Ebina and might suit those who are not able to stay...More

Thank misawa393
Response from Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel EbinaResponded 30 May 2018

Thank you very much for staying with us and taking the time to post your review. we appreciate your valuable feedback. We are proud of our room size. They are good enough to make yourself comfortable, and especially our bath room is much bigger than...More

Reviewed 25 February 2018 via mobile

I checked in after 6 pm and actually didn’t go to the room because of work until after midnight, so no real element of hotel atmosphere was experienced due to the hours, besides front desk and parking lot - which is an extra ¥1000. Staff...More

Thank daniels372
Response from Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel EbinaResponded 27 February 2018

Thank you very much for choosing Okura Frontier Hotel Ebina and giving us your valuable feedback. We are glad to hear that you were satisfied with your staying at our hotel. However we apologize for the inconvenience about the pool and sports club. It opens...More

Reviewed 26 January 2018 via mobile

Stayed one night at this hotel. Not that impressed. Room is tiny and there was a hair hanging in the shower head in my room. Lacking body lotion and hair cap which typical Asian hotels carry. Breakfast is more western style than Japanese style, yet...More

Thank bobster30
Reviewed 14 November 2017

Arrived late in Hotel (1 am), check in was perfect, room clean, unfortunately missed to request no smoking room. Hotel staff very good, speaking correct English. This time not used breakfast, cleaning is correct, tv only in Japanese :(More

Thank gabi1969
Response from Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel EbinaResponded 16 November 2017

Thank you very much for choosing Okura Frontier hotel Ebina and giving us your valuable feedback. We all appreciate you about compliments you gave us, and glad to hear that you seemed to enjoy your staying here. We are sorry to hear that you stayed...More

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Posting guidelines
USD 73 - USD 187 (Based on Average Rates for a Standard Room)
JapanKantoKanagawa PrefectureEbina
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