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Hilton Tokyo Bay

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Hilton Tokyo Bay
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2,383 Reviews from our TripAdvisor Community

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Showing 999: English reviews
Hong Kong, Hong Kong
Reviewed 6 August 2013

Family Room 房間寬大,整潔衛生,非常舒適;酒店員工服務態度一流;Check-in Check-out 快速;Shuttle Bus 足夠頻密,司機及酒店員工主動協助搬運行李,服務態度一流;酒店位於 Disney Resort Area,往返 Disneyland, Disney Sea 非常便利。 Family Room 房間寬大,整潔衛生,非常舒適;酒店員工服務態度一流;Check-in Check-out 快速;Shuttle Bus 足夠頻密,司機及酒店員工主動協助搬運行李,服務態度一流;酒店位於 Disney Resort Area,往返 Disneyland, Disney Sea 非常便利。

Review collected in partnership with Hilton Hotels & Resorts
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Thank KA Pui I
Hotel R, Hilton Tokyo Bay at Hilton Tokyo Bay, responded to this review
Google Translation

很謝謝您給我們飯店這麼好的評價, 我們...

Jakarta, Indonesia
Reviewed 6 August 2013

We stayed for 5 days in this hotel and we just loved everything about it. We arrived almost midnight and we were surprised when they upgraded our reservation from King Hilton Room to Happy Magic Room which was big, clean and nicely decorated. It also has a big bathroom with bathtub and complete amenities. The staffs were friendly and they...

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Thank Priscillia K
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you so much for the great feedback from your most recent stay, and let me first say I was delighted to read you would recommend Hilton Tokyo Bay to anyone. We were delighted to learn that the experience you encountered at the hotel exceeded your expectations and I will be sure to share your feedback with the team. I...

Seoul, South Korea
Reviewed 5 August 2013

We stayed 5 nights at the Hilton Tokyo Bay as part of our Asian vacation this summer. Even though our daughters are 18 and 14, we booked the Happy Magic room with 4 beds and I have to say it was delightfully decorated with a lot of imaginative extras. They enjoyed returning to the room after long days in the...

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1Thank CaptainBlueSky1
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your detailed feedback regarding your recent stay at Hilton Tokyo Bay. We were delighted to learn that you enjoyed the room and food / beverage options within the hotel. Your comments regarding the shuttle bus drivers have been noted and we will share this with the bus company for their follow up and training. We apologize if...

Reviewed 4 August 2013

The Hilton Tokyo Bay Hotel is a great hotel to stay at for a Disney vacation. We were there only 5 days and got three day tickets into the parks, one day exploring Ikspiari, and one day checking out the city: Asakusa, Ueno, Shibuya. The celebrio room was big and comfortable and I had booked it for a good discounted...

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1Thank Lyn S
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for posting a review regarding your experience at our hotel. We sincerely appreciate your positive review of your experience at Hilton Tokyo Bay, our team members strive to deliver quality service to each and every guests and comments like yours encourages our team to do better. Thank you once again for your comments, and we look forward to...

Hong Kong, China
Reviewed 3 August 2013

We arrived late at night and were warmly greeted. We had booked a themed family room with 4 beds which was perfect. However, when we entered the room it smelt very musty, almost like a cigarette smell. I asked to check another room and this one smelt the same - perhaps a humidity issue. Room was clean enough and big...

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1Thank Leigh T
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your constructive feedback. We were disappointed to learn of your dissatisfaction with the services we provided. Please accept our sincere apologies for the room smell, your comments have been shared with our housekeeping team for their proactive follow up. Our pool pricing is based upon market research of all 5 star hotels outdoor pools within Tokyo. Thank...

Singapore, Singapore
Reviewed 2 August 2013 via mobile

When standing in a Queue with thousand in front of me maybe I should have taken the proper Disney hotels with a secret and priority entrance in to the park. Glad I stayed at Hilton, it was away from all the disney craziness 2 stops on the monorail,but close enough so as to feel part of the theme park. Hilton...

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Thank Rick M
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your frank review of your recent stay. We regret that we were unable to meet your expectations this time. We sincerely apologize for any inconvenience caused at the airport and exchanging money, and wish to reassure you that I have shared your feedback with our team in order to improve our service recovery process. Your satisfaction is...

Jacksonville
Reviewed 30 July 2013

The room was clean with ample space. We upgraded to a bay view. The room was warm, but the hallways were steam rooms. Probably a cultural difference but air conditioning is good! Not a lot of food options in the hotel. We spent $33 per person for breakfast. Everyone was friendly and helpful. The area was quite nice. There is...

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1Thank Jenn1115
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your positive comments. We were delighted to learn that you enjoyed your stay in our hotel and appreciate your feedback regarding our team member’s service skills. We value our customer’s opinions about us to serve you in any better way. So should there be anything that we can do to make your stay more comfortable and enjoyable,...

Sydney, Australia
Reviewed 28 July 2013

Rxcellent price rooms cleanlines and staff we have travelled alot and the service is great gave us an early check in Breakfeast is average nothing to rave about bit rooms are spacious and clean we had two rooms in the celebrio rooms which had great views of Disneyland and the mono rail into Disneyland is 5 minute walk or free...

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Thank paula a
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for your recent stay at Hilton Tokyo Bay. We endeavor to provide refreshing hospitality to each and everyone of our guests during their stay. We highly appreciate your comments about our convenient location, which is near the Bayside resort line monorail station. We look forward to welcoming you back to our hotel in the not so distant future.

Merry Land
Reviewed 27 July 2013

I've stayed at the Hilton Tokyo Bay over a dozen times and the helpfulness of the staff, service, and cleanliness couldn't be better. It is one of my favorite hotels in the world. It's an easy 40 minute bus ride on the Airport Limousine Bus direct from Narita airport for only $24. I am mystified by the reviewers who could...

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1Thank thegenii
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you for the amazing review, feedback like yours motivates our team to continue delivering great service. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly team members. We truly thank you for your nicest...

A TripAdvisor Member
1 review
Reviewed 26 July 2013

My family and I went to Tokyo for a very short vacation and were very happy that we picked this hotel. Room was very clean. We all liked that all 4 of us have a separate beds which makes it very nice to sleep in, very comfortable beds too. We like that they gave us complimentary beverages in our refrigerator...

Review collected in partnership with Hilton Hotels & Resorts
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Thank A TripAdvisor Member
Hotel R, Hamish Watts - Director of Operations at Hilton Tokyo Bay, responded to this review

Thank you so much for the great feedback from your most recent stay, we sincerely appreciate your positive review of your experience at Hilton Tokyo Bay, our team members strive to deliver quality service to each and every guests and comments like yours encourages our team to do better. Thank you once again, and we look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Dynasty
Dynasty
Cuisines: Chinese
Accendo
Accendo
Cuisines: Pizza, European, Italian, Mediterranean
Forest Garden
Forest Garden
Cuisines: Asian, International, Indonesian
Silva
Silva
Cuisines: Wine Bar, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Hilton Tokyo Bay is the official hotel of Tokyo Disney Resort. The iconic, crescent-shaped hotel is situated on the eastern shore of Tokyo Bay and is just 20 minutes from central Tokyo. ... more   less 

Additional Information about Hilton Tokyo Bay

Address: 1-8 Maihama, Urayasu 279-0031, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range: $172 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Bay 4*
Number of rooms: 801
Reservation Options:
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Also Known As:
Hilton Tokyo Bay Hotel Urayasu
Hilton Hotel Tokyo Bay
Hilton Hotel Urayasu
Hilton Urayasu
Urayasu Hilton
Hilton Tokyo Bay Japan/Urayasu
Hotel Style:
#3 Romantic Hotel in Urayasu
#6 Luxury Hotel in Urayasu
#9 Family Hotel in Urayasu
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo Bay staff and other travellers.
82 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Online checkin will let you choose your room before the arrival.”
akm193Sydney, 22 Apr 2017 | Read review
“We stayed in the Celebrio ocean view room - the decor is funky and cute, and we enjoyed being able to see the Tokyo Bay view.”
P9031ULhelenf, 20 Apr 2017 | Read review
“Ask for Hilton Honors code for wifi instead of using the public wifi.”
cr8zymike, 14 Apr 2017 | Read review
“if you are travelling with children, choose happy magic room, it's the best! even adults enjoy it.”
kwidayanti, 28 Mar 2017 | Read review
“ocean view”
sophiegracewu, 27 Mar 2017 | Read review
5 of 5