Hotel Nikko Narita
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Hotel Nikko Narita

Traveller (1979)
Room & Suite (989)
Hotel Nikko Narita
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About

4.0
#1 of 27 hotels in Narita
4.2 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
ホテル日航成田は、成田国際空港からシャトルバスで約10分の距離にあります。 豊かな緑に囲まれた環境で、少し足を延ばせば「成田山新勝寺」などの観光スポットがあります。 目的に合わせてお選び頂けるお部屋タイプやレストラン・バー、24時間営業のコンビニエンスストアなど レジャーでもビジネスでも快適にお過ごしいただけます。
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Massage
Paid private parking on-site
Parking
Wifi
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Chinese, Japanese

Location

500 Tokko, Narita 286-0106 Chiba Prefecture
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
Narita Airport
Ibaraki Airport
44.4 km
See all flights
4,333Reviews64Q+A100Room tips

Reviews
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Detailed Reviews
John C wrote a review Nov 2023
Coombs, Canada128 contributions64 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Free shuttle bus to the hotel was easy to find at Narita Airport. Staff very friendly and helpful. Room comfortable. Choice of restaurants for dinner. Breakfast buffet with great variety of foods which we really enjoyed. Our breakfasts had many many items never eaten before and we travel extensively but not so much in Eastern Asia. At the sushi bar restaurant in the hotel we walked up and the receptionist looked alarmed that we had not made a reservation. She found us a table anyways and it was not a problem as the room did not fill up. She looked worried when she told us there was no tempura and if we like wasabi as she must have assumed we were North Americans who do not like great sushi. Ha. We assured her we did and all was good. The food was great. All staff were so polite and happy to assist. Took the shuttle to Narita station and spent the day wandering around the Naritasan shinshoji Temple with many Japanese folks. It was awesome. Then enjoyed food and drink on the famous Omontesando Road. The single lane road wound through town from the rail/bus station to the temple and was full of shops and eateries.

On day one we spent the day birding with a local guide named Kaz. Had a wonderful day touring the countryside. Saw lotus fields and farmers harvesting lotus. Loads of birds and marsh or farm habitats.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテル日航成田 総支配人室CRMチーム, 支配人 at Hotel Nikko Narita
Responded 21 Nov 2023
Thank you very much for your staying in Hotel Nikko Narita and for taking the time to write to us. We are delighted it seems you enjoyed the stay with us, let alone a life in Narita city overall; especially knowing our shuttle bus service, restaurants met your needs made us happy a lot. We will make more effort for our customers’ satisfaction. Once again, we would like to show our appreciation for your positive review, and we all the staff look forward to welcoming you again at your next visit. CRM Team Hotel Nikko Narita
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Charles G wrote a review Feb 2020
Eugene, Oregon234 contributions70 helpful votes
3.0 of 5 bubbles
My wife and I spent a night at this hotel on the way to Vietnam and a few weeks later on our way home. It is conveniently located near Narita Airport and offers a free shuttle bus to and from the hotel and airport.

Our first night was in a room that was adequate, but rather outdated. On our second stay, we requested an upgrade. For an additional fee of 1000 yen (about $10), we got a room that was the same size as the first room, but on a floor that was recently remodeled. We had a much more pleasant stay the second time.

Finally, please note that the restaurant and bar are pricey, so be prepared to pay, for example, $30 for a steak sandwich (which was good).
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay804349, お客様担当マネージャー at Hotel Nikko Narita
Responded 3 Mar 2020
Thank you very much for choosing Hotel Nikko Narita this time and sending us your comments. We are grateful you gave us rating. We are delighted it seems we met your needs with regard to the upgrade room. We will continuously make efforts for more excellence in all the area of the hotel, hopefully to receive even better rating in the future. Thank you very much once again you took the time to comment about the hotel. We all the staff look forward to having you stay with us when next you come around this area. Takashi Shimizu Customer Response Management Hotel Nikko Narita
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Kalleus wrote a review Feb 2020
Finland129 contributions80 helpful votes
5.0 of 5 bubbles
I was scrolling through airport hotel options near Narita airport and came across this one with a competitive price for the night. Had previously stayed at their other hotel located right next to Kansai International airport and based on my experiences there I booked this instantly.

Check in was great, I arrived a bit early but still managed to instantly get a room that was ready. My room was very modern, clean and spacious with all the necessities.
Also my quick check out was as simple as handing the key away to the staff.

They offer free shuttle busses in and out of the Airport and also to other locations such as Narita station and Aeon mall. I used the service and spent my day around Narita and also easily got back to the hotel using the same service.

My room came with a complimentary breakfast and just like at Nikko Kansai, it was excellent. Best breakfast I've had at a hotel in Japan. Large variety of items to choose from.

All in all, a great experience at reasonable price, would definitely stay again in the future.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay804349, お客様担当マネージャー at Hotel Nikko Narita
Responded 3 Mar 2020
Thank you very much for choosing Hotel Nikko Narita this time and also appreciate sharing your experience about the stay with us. We are delighted you gave us the highest rating and it seems you like almost whole services according to your extensive review. Not only you used you used our bus service for your day trip in Narita but also you think that sort of best breakfast and efficient check-in and out, all those review made us feel very encouraged. Thank you once again for kindly taking the time to write us. We all the staff hope to receive your continuous patronage toward the hotels and look forward to serving you again while making efforts to improve for more excellence. Takashi Shimizu Customer Response Management Hotel Nikko Narita
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152daf wrote a review May 2021
5 contributions3 helpful votes
2.0 of 5 bubbles
I come to Japan four times a year. I’ve just completed one week of my two week quarantine here, and I hate to say it, but this is one of the worst hotel stays I’ve ever experienced in the country. The wifi is so weak and slow, even with the additional router that they lent me, that I am having trouble doing my work. There are no decent food options, except expensive buffets, and living off of convenience store food for two weeks is borderline torture. But the worst part is the room cleanliness. The room is cleaned regularly but it requires a deep clean. My room is so dusty and stuffy that I wake up with puffy eyes every morning and have difficulty breathing. When I leave the windows open, hundreds of insects enter the room. I’ve chosen to be eaten by mosquitoes rather than develop asthma.
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Date of stay: May 2021
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 清水 孝至, 支配人 at Hotel Nikko Narita
Responded 6 June 2021
Thank you for choosing us and we appreciate your reviews. Please accept my sincerer apology for a poor guest experience during your stay. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. I’ll share your reviews with our staff and reflect them to improve the guest experience. Thanks again choosing us and we hope to serve you again in near future. Takashi Shimizu CRM Team Hotel Nikko Narita
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Julia C wrote a review Feb 2020
Burlington, Canada24 contributions19 helpful votes
1.0 of 5 bubbles
Coming here for an airport pit stop after four amazing hotels in Kyoto and Tokyo was a horrible shock. I suppose the only bearable thing about it is that it is clean. The hotel is ancient, corridors smell smoky (although our room doesn’t, thankfully). Front desk area undergoing complete renovation which it clearly needs but there is major major work to do here. Shabby walls, shabby furniture, only one pillow, but bed linen looks ok. There are no power/USB outlets beside the bed so charging my phone overnight will prove impossible (I need it for my sleep app) and how this place ever even got 4/5 we can’t imagine. If this is the best the airport can offer then people coming in for the Olympics are in for a rude awakening. It’s too late, unfortunately, to change hotels as we had prepaid but we wish there was somewhere else we could go. Feels like a school dormitory.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay804349, お客様担当マネージャー at Hotel Nikko Narita
Responded 3 Mar 2020
Thank you very much for staying at the Hotel Nikko Narita and for taking the time to share your comments regarding your experience during the stay. With great disappointment I can see that we failed to impress you in the areas that we place high importance in, namely facilities. Please be assured that your comments have already been shared with not only the departments involved but with our entire management team to look into the issues for our future guests. Thank you once again for taking the time to write to us and I truly hope that we have the honor of serving you once more, at which time we hope to meet and exceed your expectations. Takashi Shimizu Customer Response Management Hotel Nikko Narita
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HawaiiDave2014 wrote a review July 2023
Honolulu, Hawaii31 contributions53 helpful votes
5.0 of 5 bubbles
My family and I always stay here (over 10 times) when we need to transit out of Narita. We rent 2 rooms and at $80 per room including taxes, it's a no brainer. The rooms are clean and large by Japanese standards. We prefer rooms in the annex because they're larger. The best feature is the 24 hour Lawsons inside on the ground floor. The free shuttle to Narita train station and then to the large AEON Mall is another plus if you have the time. However, with the yen so weak now, a taxi to the mall will be less than $30. The free shuttle will take about an hour, the taxi maybe 15 minutes, so if you have a group it may be worth it for the convenience.

The only drawback to this hotel is that it can get really crowded at times, like fully booked. On our last visit a few days ago, it was really empty, and the service was the best we've ever had. Also, we've read previous reviews indicating weak A/C but we’ve never experienced that.

And finally, the water that comes out of the tap is extremely cold, even in summer. As a result, the hot water comes out extremely hot. Be careful, and turn on the cold water first.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテル日航成田 総支配人室CRMチーム, 支配人 at Hotel Nikko Narita
Responded 16 July 2023
Thank you very much for your long patronage toward Hotel Nikko Narita this time and for sending the comment about the stay with us. We are delighted very much you gave us highest rating for the stay and it seems we met your needs. We will make efforts to offer even better services and facilities for our customers. Thank you very much once again for taking the time to write to us and we hope to receive continuous patronage to the hotel. We all the staff look forward to serving you again when next you visit the hotel in the future. CRM Team Hotel Nikko Narita
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Missi0nary wrote a review Jan 2020
Bingil Bay, Australia367 contributions210 helpful votes
4.0 of 5 bubbles
The hotel has an efficient pick-up bus from Terminals 1 and 2. Rooms are a decent size without being grand and quiet given their location.
Although the reception area can get very busy as the buses arrive reception staff are efficient and check-in is usually pretty quick.
Make sure you opt for the breakfast buffet...it's spectacularly good with a huge range of western and asian dishes.
Coffee at the little lobby cafe is also good.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay804349, お客様担当マネージャー at Hotel Nikko Narita
Responded 20 Feb 2020
Thank you very much for staying in Hotel Nikko Narita this time and also for sending the comments about the hotel. We are delighted very much you positively rated the stay with us and it seems you enjoyed the check-in service, shuttle bus service, breakfast, and coffee at the lobby. We are pleased to learn from your experience and will continually try to do our best for more excellence for our customers. Thank you very much once again for taking the time to write to us. We hope your kind patronage toward the hotel and look forward to having you stay in the hotel soon in the future. Takashi Shimizu Customer Response Management Hotel Nikko Narita
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Andy C wrote a review Feb 2020
Ruislip, United Kingdom15 contributions36 helpful votes
1.0 of 5 bubbles
Floor 10 is horrendous due to the bar above it. They must know that stomping around and dragging tables will disturb their guests but clearly they do not care. Unbelievably noisy for the last three hours.
Also overpriced food and drink on site due to their captive audience
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay804349, お客様担当マネージャー at Hotel Nikko Narita
Responded 20 Feb 2020
Thank you for staying with us recently at Hotel Nikko Narita. We are disappointed that it seems we failed to impress you during your stay. With regard to the noise from upstairs, we sincerely apologize that it caused some inconvenience to you. At the time of future renovation, we will try to make efforts to reflect your comments for more comfortable stay while continue to improve overall facilities and services for our customers. Thank you for your input and we hope that we can have the opportunity to accommodate you again in the future if your travels bring you back to the Narita area. Takashi Shimizu Customer Response Management Hotel Nikko Narita
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Monty458 wrote a review May 2024
Noosaville, Australia262 contributions245 helpful votes
5.0 of 5 bubbles
First some perspective. Last night we stayed at the Pullman Hotel at the Brisbane Airport for A$320 per night, the next door Ibis Hotel comes in a bit cheaper at around A$260. Both are room tariff only, no breakfast and $8 per person for the airport shuttle.

The Hotel Nikko is A$180 per night and includes breakfast and a free shuttle to and from the Narita Airport. In the 1980s, everything was horrendously expensive in Japan. The grounds of the Emporer’s Palace in Tokyo were reputed to be worth more than the whole of California. Values and costs have certainly changed a lot over the last 35 years.

But surely there is a difference in quality? Well, yes but only marginally. The Pullman room was bigger and a bit more upmarket but the Nikko room was spacious, the bed was comfortable, the bathroom had a bath and a heated toilet seat and a scenic view from the window (the room not the toilet!)The Nikko is a 10 minute drive from the airport but the free shuttle is a comfortable coach that comes every 20 minutes.

Hah! But what about the breakfast, raw whale on rice bread! Wrong again! Whilst the extensive fare has a distinct Asian flavour, the selections cater for both the European Continental and full English breakfast, with an extensive range of cereals, breads, danish pastries, juices and beverages. Oops! Almost forgot the free vitamin bar, a first for us.

As you have probably guessed, the Nikko got full marks from us and a HIGHLY RECOMMENDED rating.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Great place for an overnight stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテル日航成田 総支配人室CRMチーム, 支配人 at Hotel Nikko Narita
Responded 3 weeks ago
Thank you very much for choosing Hotel Nikko Narita this time. We are delighted very much as it seems overall you enjoyed the stay with us. We are pleased to learn from your experience. The information from you will be shared with all the related departments. We will continually make efforts to improve the services and facilities to meet the expectation of our customers. Once again, we would like to express our appreciation for taking the time to write to us. We all the staff look forward to serving you again at your next visit. CRM Group Hotel Nikko Narita
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Lisa_Lashes_LL wrote a review Jan 2020
Perth, WA36 contributions23 helpful votes
5.0 of 5 bubbles
We had to cut out trip short due to an injury, so spent 2 nights here before our flight. Its the 2nd time we have also stayed here. Its so convenient with airport shuttles going all the time (not once every 30-60mins like some other hotels). they also provide shuttles to nearby malls and outlet shopping. A couple of restaurants to choose from and can also choose buffet or ala carte or just a small breakfast or meal in the coffee lounge. Rooms are big, staff are friendly and attentive, food was delicious. There is nothing I can fault about this hotel, which is why we keep coming back to it.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay804349, お客様担当マネージャー at Hotel Nikko Narita
Responded 23 Jan 2020
Thank you very much for choosing Hotel Nikko Narita this time and for sending the comments to us. We are delighted very much that you gave us the highest rating and nicely introduced the shuttle bus service, restaurants, other facilities and services. Your comments are really encouraging for all the staff. We will continuously make efforts to improve services and facilities for more excellence. Thank you very much once again for taking the time to write to us and we hope to receive your continuous support to the hotel in the future. Takashi Shimizu Customer Response Management Hotel Nikko Narita
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Answer from TheDoor_isopen
Tuggeranong, Australia2,896 contributions1,540 helpful vote
Yes, you can just book day use. Just write to them and they will answer, usually within 24 hours and tell you the cost, depending on the room type. They do a nice buffet lunch too and there’s a coffee shop on the premises.
Answer from TheDoor_isopen
Tuggeranong, Australia2,896 contributions1,540 helpful vote
If you book through their own website, it would be free if you cancel 2 days before arrival. (As I understand it).
kittyliketravel asked a question June 2019
Hong Kong, China185 contributions31 helpful votes
What are the difference of rooms in main building and annex?
Answer from Robin S
65 contributions29 helpful votes
The annex is larger and newer.
Answer from Robin S
65 contributions29 helpful votes
There is none at Terminal 3. Walk 20 minutes indoors to terminal 2. Having said that, a taxi would only be a few minutes and cost about 800 yen.
Quang H wrote a tip 6 June
Hanoi, Vietnam1 contribution
1.0 of 5 bubbles
"Please choose another place for your trip. This hotel is so small and will give you uncomfortable experience!"
Read full review
Monty458 wrote a tip May 2024
Noosaville, Australia262 contributions245 helpful votes
5.0 of 5 bubbles
"Great place for an overnight stay"
Read full review
Susan T wrote a tip May 2024
Mount Pleasant, Wisconsin599 contributions142 helpful votes
4.0 of 5 bubbles
"There is a free airport shuttle to and from the hotel but be aware of the bus schedule. Limited food options at the hotel."
Read full review
Michael C wrote a tip Feb 2024
Uki, Australia18 contributions1 helpful vote
5.0 of 5 bubbles
"Doesn't matter"
Read full review
AnitaASW wrote a tip Jan 2024
Victoria, Canada23 contributions6 helpful votes
5.0 of 5 bubbles
"Watch the hotel video to find the location of the Shuttle Bus in your arrival terminal. Bring bath salts if you like to take a bath. "
Read full review
Not the right property for you?
There are more places to choose from in the Narita area.
PRICE RANGE
AU$107 - AU$147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel nikko narita
LOCATION
JapanKantoChiba PrefectureNarita
NUMBER OF ROOMS
685
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL NIKKO NARITA (AU$107): 2024 Prices & Reviews (Japan) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Nikko Narita
What are some of the property amenities at Hotel Nikko Narita?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Nikko Narita?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Nikko Narita?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Nikko Narita?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Nikko Narita?
Conveniently located restaurants include Serena, Sunset Lounge, and Toh-Lee.
Are there opportunities to exercise at Hotel Nikko Narita?
Yes, guests have access to a pool during their stay.
Does Hotel Nikko Narita have an airport shuttle?
Yes, Hotel Nikko Narita offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Nikko Narita have airport transportation?
Yes, Hotel Nikko Narita offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Nikko Narita?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Nikko Narita offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Nikko Narita?
The staff speaks multiple languages, including English, Chinese, and Japanese.
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