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Hilton Tokyo Narita Airport Hotel

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Hilton Tokyo Narita Airport Hotel
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2,130 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Tokyo Narita Airport Hotel
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Showing 1,413: English reviews
Raleigh
Reviewed 1 week ago

Selected to spend a night at Hilton Narita given the ability to take a direct flight the following day. Rooms were excellent. Food very good. The staff were incredible, very, very helpful. The WiFi was tremendous, for a change.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jeffrey S
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Jeffrey Thank you for taking the time to review our hotel. We are pleased to know our staff was helpful and appreciate the rating. We look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

San Diego, California
Reviewed 1 week ago

Best stay, customer service was great. Staff was very helpful and the breakfast was excellent. Recommend friends and family to stay over if they need a some rest before flying back home after traveling all over Japan.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 944howardg
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear 994h Thank you for your bried review about our hotel. We are delighted with your comment about our staff and breakfast. We hope you had safe flight and look forward to seeing you again. Regard Bo Eun Kweon, Customer Feedback Manager

south orange county, California
Reviewed 1 week ago

overnight stay prior to next afternoon flight , was quiet, restful, conviniently located, with complimentary shuttle to airport. late check out , great customer service. clean comfortable rooms view of airplanes flying and green aéreas from room. coffee and tea service in room.good late nigth room service. would stay here again , large pretty lobby .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank B3493FXSandDRob
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear B Thank you for your review and rating of our hotel. We are delighted with your positve comment about our hotel and appreciate the rating. We look forward to welcoming you agian. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Reviewed 1 week ago

Beautiful, large hotel with good amenities. Restaurant/buffet good value and choice for Japan. Bathroom a bit dated, but worked and served its function. Nice to have a room big enough to walk around and space to spread out. Courtesy bus to/from airport a plus.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank EatsDiningOverview
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear E.D.O Thank you for taking the time to review our hotel. We are glad to hear that you had pleasant stay with us. We hope you had safe trip back to home and look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Reviewed 1 week ago via mobile

The hotel is good but there is nothing around, unless you need to be near the airport I won't recommend it, the best of Japan is to walk around. The swimming pool and the gym are very good. Breakfast don't have much European options and not fresh juices neither variety of freer fruit. The check in took a long time...

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Helpful?
Thank 28,850
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear 28850 Thank you for taking the time to review our hotel. Any feedback from our guests is very much appreciated as we can learn and improve for the future. We look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Melbourne, Australia
Reviewed 1 week ago

Negatives: room service food was barely warm by the time it reached us, steak was tough and meals were very pricey. WiFi was expensive and intermitent - irksome when we had stayed at four cheaper hotels elsewhere in Japan and all of them had far more reliable internet at no extra charge. But the positives far outweighed the negatives: great...

Review collected in partnership with statravel.com
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Helpful?
Thank lizsS676WE
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear liz Thank you for taking the time to review our hotel on Trip advisor. We are glad to hear you had nice tour in Narita! Narita is a small town, however, it is great town to explore local Japan. We hope you had safe travel back and look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback...

Kansas City, Missouri
Reviewed 1 week ago

Airport hotels generally deserve their reputation as something on a par with coach seats only that you are lying down instead of sitting up, but now imagine a place outside Tokyo that is not only as restful as a zen garden, but certain to please both the frugal and the finicky traveler. When Tokyo center hotels still demand nightly prices...

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Helpful?
Thank william m
hiltonnarita, Customer feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear william Thank you for taking the time to review our hotel on Trip advisor. We appreciate the informative and constructive comments. We are glad to hear you had nice time in Narita. We hope you had safe trip back and look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Brisbane, Australia
Reviewed 1 week ago

Every time it is very comfortable to stay at this hotel with nice people. This hotel connects to the Tokyo Hilton and other locations in Japan. Furthermore, services to the airport and city and other locations are extremely good. I recommend this in Narita and the Narita Airport in Japan.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Fusanobu S
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear S Thank you for taking the time to review our hotel on Trip advisor. We are delighted with your comments about you had comfortable stay with us. We hope you had safe trip and look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Augusta, Georgia
Reviewed 2 weeks ago via mobile

So came out of Tokyo center to stay here prior to a flight. The Hilton this weekend was available and had a great stay. Plenty of space in the room and the public areas, great choice of restaurants and generally a good experience all round. They have good shuttle connections to various places so you can get out and about...

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Helpful?
Thank IHMbiztravel
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear IHM Thank you for taking the time to review our hotel on Trip advisor. We are happy t know about your positive experience while staying with us. We hope you had safe flight and look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Ramat Hasharon, Israel
Reviewed 2 weeks ago

My wife and myself stayed here two separate nights between flights. Very nice Hotel, rooms are big and comfortable, various options for dinning, very friendly service, excellent shuttle service to\from the airport.

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Helpful?
Thank Avinoam M
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear M Thank you for taking the time to review our hotel. We appreciate your informative comments and glad to know you had comfortable stay with us. We hope you had safe flight back and look forward to greeting you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita 286-0127, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $153 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton
Hotel Style:
#2 Business Hotel in Narita
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo Narita Airport Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hilton Tokyo Narita Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with views of the rock garden and forests”
G1982RLwilliamm, 13 Apr 2017 | Read review
“Ask for the woodsy side, some rooms just face other rooms as it is a curved hotel.”
biknrun, 5 Apr 2017 | Read review
“ask for a room with airport view like i did.”
381esters, 1 Apr 2017 | Read review
“I've no complaints with any room they've ever given me!”
758MarkM, 19 Mar 2017 | Read review
“Bring your own fan if you care about air condition!”
LEn0reS, 22 Jan 2017 | Read review
5 of 5