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ANA Crowne Plaza Hotel Narita

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Traveller (681)
Room & Suite (577)
Dining (106)
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Overview
  • Excellent19%
  • Very good48%
  • Average25%
  • Poor5%
  • Terrible3%
Travellers talk about
“ihg member”(10 reviews)
“shuttle bus”(51 reviews)
“top floor”(34 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (997)
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Traveller rating
93
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135
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93
209
135
27
23
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All reviewsihg membershuttle bustop floorceres restaurantclose to the airportshuttle servicefamily martyen per personlast nightairport staystayed here for one nightgood nights sleepdinner buffetconvenience storean early flightnight's sleepflight home
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251 - 255 of 487 reviews
Reviewed 4 June 2015 via mobile

Will avoid in future until they have refurbished and updated. Severely haggard hotel with room design and features from late eighties. Cannot recommend all though fairly clean. Price does not justify standard of this hotel, while only convenience would be closeness to terminals. Stay at...More

3  Thank MagnusSwede W
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 9 June 2015

Dear MagnusSwede W, Warmest greetings from ANA Crowne Plaza Narita! Thank you for taking a minute or two in sharing your comments. As we value every guest that stays with us, rest assured that all of your comments and suggestions have been properly escalated to...More

Reviewed 24 May 2015

We stayed at the hotel for one night as part of a layover. We booked it to take advantage of our IHG Gold status. Check-in was excellent... Very friendly front desk staff, and an upgrade in recognition of our membership status. But sadly, that is...More

2  Thank NikolaGuy
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 20 June 2015
Google Translation

Estimado Miguel J Gracias por elegir a permanecer con nosotros otra vez en esta visita a Narita y estamos encantados...More

Reviewed 19 May 2015

An old hotel but it is ok for a transfer use. The bar on the top has delicious food and various choices of wines. I enjoyed the drink and teriyaki chicken there. The room is big and I slept well. The only question I have...More

2  Thank XB_Li
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 26 May 2015

Dear XXXXXXXXXL, Warmest greetings from ANA Crowne Plaza Hotel Narita! Thank you for taking a minute of your time sharing your experience during your recent stay with us. We are very delighted to know that you had a wonderful sleep and enjoyed our bar on...More

Reviewed 5 May 2015

We just had one night in this hotel before our flight back to the UK. We left Kyoto on the bullet train, and after another walk round Tokyo we caught the metro to the airport so we could use the shuttle bus as this made...More

Thank janice-g-7
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 18 May 2015

Dear janice-g-7, Warmest greetings from ANA Crowne Plaza Hotel Narita! Thank you for sharing your experience during your recent stay with us. It was indeed a pleasure to have you as our guest. As your voice is important to us, rest assured that your concerns...More

Reviewed 28 April 2015

Clean rooms with nice breakfast in the morning however Crowded people before checking out. Hotels offer free shuttle with a very old bus. Tiny room for single bed, wifi must pay at Yen 1100 for 24hrs. Not suitable for tour group who expect free Wifi...More

Thank Jonny Ivo K
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 1 May 2015

Dear Jonny Ivo K Thank you for choosing to stay with us on this visit to Narita and leaving us with your valuable feedback. Your comments about internet access and shuttle bus have been shared with the all team members for review so that we...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 88 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 88 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (681)
Room & Suite (577)
Dining (106)
Pool & Beach (15)
Amenities (28)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
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Piz-zaTesta
16 June 2017|
AnswerShow all 5 answers
Response from Renzel F | Reviewed this property |
Sorry for the late response. If I remember it correctly it was #21
1
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Immanuel L
6 March 2017|
AnswerShow all 9 answers
Response from mhmuh4 | Reviewed this property |
Got this from their website... Earliest bus is 0630
1
Vote
Room Tips
"Anywhere in the hotel is quiet."
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"Get a room with a view of the airport runway. Kids will love it."
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"If you like to watch the airport planes, select a room on the west side."
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"Ask for a room on one of the higher floors."
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