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ANA Crowne Plaza Narita, an IHG hotel

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68 Horinouchi, Narita 286-0107 Chiba Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1032)
360
Panoramas (11)
Room & Suite (743)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 31/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ANA Crowne Plaza Narita, an IHG hotel
Updated 31/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 37 hotels in Narita
Location
Cleanliness
Service
Value
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 20 minutes by complimentary shuttle bus from terminal 2 of Narita Airport.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free airport transportation
Conference facilities
Banquet room
Parking
Wifi
Hot bath
Heated pool
Fitness / spa changing rooms
Sauna
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bidet
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Japanese

Location

Full view
42Car recommended
Grade: 42 out of 100
11Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
68 Horinouchi, Narita 286-0107 Chiba Prefecture
Name/address in local language
Getting there
Narita Airport2 kmSee all flights
Ibaraki Airport44 kmSee all flights
See all nearby hotels
1249Reviews18Q+A99Room tips
Traveller rating
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  • 75
  • 42
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Popular mentions
manavsharma875 wrote a review Aug 2021
Dehradun, India168 contributions
+1
Food was good and all staff members speak English. Comfortable beds and peace of mind free of cost.I recommend this place,the stewards are doing a great job.They were really polite and humble at all times. Will visit again.
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip: Ground floor has a convenience store.
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Response from ANA Crown Plaza Narita, オーナー at ANA Crowne Plaza Narita, an IHG hotel
Responded 15 Aug 2021
Dear manavsharma875 Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. We are looking forward to welcome you again. ANA Crowne Plaza Hotel Narita
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Noboru K wrote a review May 2021
Colombo, Sri Lanka32 contributions11 helpful votes
I stayed there for two nights with my family of four where I was assigned Corner Twin facing Narita Airport. We really enjoyed the stay as before although the some services were limited. Japan had just announced another state of emergency but it was a long holiday week. Narita was a safe heaven from hassle and people did not pay so much attention as a destination of staycation. The price was very cheap considering staying at weekend. Me and my family enjoyed early check-in, late check-out, breakfast with hygiene conscious settings , swimming pool, and sauna in the hotel for free. The convini at the ground floor providing ample options of food and beverage. Some people would ask more but for me it was more than enough and I was very happy. Me and my son tried a golf course nearby and some town named . Love this place and will come back again after the pandemic.
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Date of stay: May 2021
Value
Rooms
Service
Room Tip: Airport side can give much better view.
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Charitos Kalitsiadis wrote a review May 2021
Nafplio, Greece639 contributions1911 helpful votes
+1
"There are much better hotels in the Narita airport area if you need to stay nearby. I can say that with confidence since I have stayed in some of them during my business trips. I was not satisfied in Crown plaza because I found its rooms in need of renovation and services quite limited, of course to say that I visited it during Covid period but again other hotels operate with better services in this period. Something that I really found unacceptable is the lack of international electric plugs in the rooms as well as the lack of a minibar."
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Date of stay: May 2021
11 Helpful votes
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Response from ANA Crown Plaza Narita, オーナー at ANA Crowne Plaza Narita, an IHG hotel
Responded 13 May 2021
Dear 13charisk Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions and staff services . Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Best regards, ANA Crowne Plaza Narita
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William C wrote a review Mar 2021
Fukuoka Prefecture, Japan16 contributions20 helpful votes
This hotel is nice enough. Rooms are getting a little tired looking. I am doing my 14 day quarantine and there are no restaurants in the local delivery area to order food. Room service food is expensive ($30-50 per meal) and the food is not great. I ordered a club sandwich that comes with french fries and when it came to my room it was all cold! I sent it back! They never offered to re-make the order or at least warm it up for me. I was quite upset! I did learn that if you join IHG, this hotel will give you breakfast coupons at 50% of the cost. Breakfast here is good. The hotel has a small Family Mart on the main floor so the rest of the day I just buy cold sandwiches, salads, rice balls. If you are quarantining in Tokyo, I would suggest a hotel in Narita near food delivery.
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Date of stay: March 2021
Rooms
Cleanliness
Service
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Response from Sato Hiroki, マーケティング at ANA Crowne Plaza Narita, an IHG hotel
Responded 28 Mar 2021
Thank you very much for choosing the ANA Crowne Plaza Hotel. I would like to express my heartfelt gratitude for your valuable feedback. We sincerely apologize for the discomfort and inconvenience caused by the cold food provided by room service. We will immediately share the temperature control of the dishes and the contents with our chef so that we can provide hospitality from the customer's perspective. I know that this is a bit presumptuous of me, but I would be very happy if you could stop by our hotel again if you have the chance. We look forward to welcoming you back soon. Restaurant Manager Masaki Kuzuu
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C.IM wrote a review Jan 2021
Hong Kong Island, China26 contributions6 helpful votes
Stayed here for one night as I had an early morning flight from Narita airport. Room was very spacious and staff was friendly & helpful. Breakfast was good too. There's a bar on the top floor but I didn't go this time round due to covid. Will definitely stay at this hotel again next time for transit at Narita.
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Date of stay: January 2021Trip type: Travelled solo
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Response from ANA Crown Plaza Narita, オーナー at ANA Crowne Plaza Narita, an IHG hotel
Responded 11 Jan 2021
Dear CyrusIM Thank you so much for your review of ANA Crowne Plaza Narita. We are pleased to hear you satisfied our room, staff and breakfast. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stay safe and healthy! Best regards, ANA Crowne Plaza Narita
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PRICE RANGE
USD 82 - USD 154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza narita, narita crowne plaza
LOCATION
JapanKantoChiba PrefectureNarita
NUMBER OF ROOMS
390
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Frequently Asked Questions about ANA Crowne Plaza Narita, an IHG hotel
What are some of the property amenities at ANA Crowne Plaza Narita, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at ANA Crowne Plaza Narita, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ANA Crowne Plaza Narita, an IHG hotel?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at ANA Crowne Plaza Narita, an IHG hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to ANA Crowne Plaza Narita, an IHG hotel?
Conveniently located restaurants include Serena, Sunset Lounge, and Toh-Lee.
Are there opportunities to exercise at ANA Crowne Plaza Narita, an IHG hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does ANA Crowne Plaza Narita, an IHG hotel have an airport shuttle?
Yes, ANA Crowne Plaza Narita, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does ANA Crowne Plaza Narita, an IHG hotel have airport transportation?
Yes, ANA Crowne Plaza Narita, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ANA Crowne Plaza Narita, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ANA Crowne Plaza Narita, an IHG hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at ANA Crowne Plaza Narita, an IHG hotel?
The staff speaks multiple languages, including English and Japanese.