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The Hedistar Hotel Narita

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226 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Reviewed 2 days ago NEWvia mobile

Booked 2 beds and was given a 1 bed room. The room was so small there was no place for luggage. Had to block door with luggage. Room very warm and air conditioner hardly blew any air. Bathroom was small and a step up, no counter space for shaver, makeup, just enough for toothbrush. I have had cruise ship rooms...

Thank Tamara M
Reviewed 4 days ago NEWvia mobile

Nice price, free WiFi, flat screen TV all in a tidy...TINY...comfy room w/fridge and hot pot. Also free airport shuttle, however... Free airport shuttle shuttle service is very limited. Only a few hours in the morning...THEN no shuttle after 10:30am until 2:30pm! Then only operates into the early evening. Out of luck if need to go to the airport mid...

1Thank Sevin D
Wellington, New Zealand
Reviewed 6 days ago NEWvia mobile

There are so many fundamental issues with this hotel. The rooms and decor and brilliant for the price but they miss the bar on the basics . 1.if you are a hotel that caters to people using the airport who get up at all times of the night it is important the rooms are sound proof so it does not...

Thank Natalie C
Mumbai (Bombay), India
Reviewed 3 January 2017

Location-wise, this is 15 minutes from Terminal 2 of Narita Airport by the hotel shuttle service, and about 15 minutes walk from Narita station. We came by train from Tokyo and were happy that the Narita Express stops at Narita station - though we did have some difficulty locating the hotel (if you are doing it, ask locals for the...

2Thank Ajit C
gnrlmng, 支配人 at The Hedistar Hotel Narita, responded to this review

Thank you for posting valuable comments. The shuttle bus and location are also popular among other customers. I apologize for causing unpleasant thoughts due to noise in the room. Please come to the hotel when you come to Japan again. Thank you, Best Regards, The Hedistar Hotel Narita General Manager

Singapore, Singapore
Reviewed 27 December 2016

Very conveniently located to the Narita Airport, 10 minutes drive with free shuttle bus. Hotel has been recently renovated and better than we expected from the photos. Rooms are spacious for Japan standards and bathrooms are modern and clean. Wifi worked nicely which has not been the case at all of our hotels we stayed in. The highlight was the...

1Thank Bastian W
Cebu City, Philippines
Reviewed 8 December 2016 via mobile

The place was supposed to be 15 minutes away from the Narita airport. It took us about 45 minutes to get there. While they offered a free shuttle from the airport, we had to wait an hour so we opted to take a taxi. Check in was smooth. The frontdesk person was pleasant and accommodating. There was a little challenge...

1Thank Ma. Christina R
London, United Kingdom
Reviewed 8 November 2016 via mobile

Clean, comfortable and not far from the train station. What more could you ask for? We used the airport shuttle from Narita Airport it arrived bang on time to the minute. Was very impressed. Rooms are spacious with a big enough bathroom. Wifi is fast so easy to plan your next steps if you are going to be on the...

Thank Grace J
Southern Wales, United Kingdom
Reviewed 2 November 2016 via mobile

I arrived at Terminal 1 Narita airport and proceeded to bust stop 16 to get my bus transfer to the hotel. It arrives promptly at 2005. Upon arrival, I needed to get some food and easily located a few reasonably priced restaurants outside the hotel. There is a supermarket approximately 200m away. The room have complimentary green tea bag which...

Thank Christina L
Pune, India
Reviewed 7 October 2016

Remember htl chk in is at 1400 - 1500 hrs esp if you trvl on NH. A dbl room with amenities for one is very small for the price. Early chk in is possible with an extra payment which you have to ask for.

Thank rash299
Amsterdam, The Netherlands
Reviewed 28 August 2016

The shuttle times are posted by the bus stop for all Narita shuttles. The shuttle was very large and perfectly on time. The room, though small, was very clean. One can get the room with or without breakfast. There is a supermarket just a few blocks away. i bought the breakfast option and for Japan the price and selection was...

Thank notmuchifnotDutch

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  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning

Additional Information about The Hedistar Hotel Narita

Address: 168-1 Azumacho, Narita 286-0025, Chiba Prefecture (Formerly Narita Kikusui Hotel)
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $49 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hedistar Hotel Narita 3.5*
Number of rooms: 254
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Questions & Answers

Here's what travellers have asked, with answers from The Hedistar Hotel Narita staff and other travellers.
11 questions
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Questions? Get answers from The Hedistar Hotel Narita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the main freeway on a higher floor.”
rash299, 6 Oct 2016 | Read review
“I would ask if any tour group would be on my floor. The Chinese group that came in was very loud ..”
notmuchifnotDutch, 27 Aug 2016 | Read review
“Preferably choose a different hotel.”
Boio, 7 Nov 2014 | Read review
“Some room, the outside view is blocked by the road foundation. Please check before book!”
AeyahTantip, 7 Jun 2014 | Read review
“I'd say that you should request a room that's NOT facing Route 51. Because it's a major road and cars always come and go, it can be a bit noisy.”
Maisreviews, 17 Mar 2014 | Read review
5 of 5