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Otaru Furukawa

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Otaru Furukawa
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191 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Singapore, Singapore
Reviewed 1 week ago

First impression, very warm & personalised service. Staff even came all the way out to the help us picked up our luggage from the taxi. Excellent service! Check in was smooth & explained thoroughly. Very nice location by the canal. Walking distance to all the sushi restaurants at the Sakaimachi street. Japanese breakfast buffet was the best. Staff were all...

Thank johnnybcjong
Markham, Canada
Reviewed 18 February 2017

While this hotel is small, it is well decorated and has very friendly and welcoming staff. The atmosphere here is very warm and cozy. We booked one of the special rooms on the 8th floor with a private bath. Although a bit expensive, it's very worth it. The room is a combination of western and Japanese style and is very...

Thank Edith C
Hong Kong, China
Reviewed 7 February 2017

We stayed for 2 nites in this hotel. This is the second time we stayed here. This time we booked the special room which is on 8th floor. It is pricey but worth it. The panoramic view of the canal is splendid from both the lounge and hot spring room. The room is very spacious, well equipped with all amenities....

1Thank goforholiday
London, United Kingdom
Reviewed 7 December 2016 via mobile

The hotel lives up with the reputation, very nice and authentic decor and friendly staff. Breakfast is amazingly well, but get there eArly to have a seat by the window, so you can enjoy beautiful canal view. However, the room was a bit small so as toilet. And somehow the toilet had a smell. We only stayed for one evening...

1Thank Travelling_Pig
Melbourne, Australia
Reviewed 8 November 2016

Great location overlooking the Otaru Canal. Onsen is top notch. Fantastic service as well. Helped me book a great sushi restaurant. Will stay again if I'm back in Otaru. Cons: No ice machine, charge 100 Yen or something for a bucket of ice, that's a first for me in Japan!

Thank Jessica H
Incheon, South Korea
Reviewed 1 November 2016

It is about 5min walk away from the Otaru JR Station, easy to find. Staffs were very kind. They paid attention to every little details, from the building decorations, welcome drinks, room amenities, public bath, lounge area to breakfast. The hotel's rustic charm is a perfect match to the old city of Otaru. I would definitely go back to this...

Thank theirresistible
Reviewed 11 July 2016 via mobile

We stayed here for one night. The Ryokan is old and basic, but very cosy and charming. The staff are very attentive and they try to make you feel at home. Nestled in between the canal and shopping and sushi street. The location is ideal as a base to explore Otaru. Between choosing a typical hotel or a Ryokan, I...

Thank Paerin C
Kauai, Hawaii, Usa
Reviewed 19 June 2016

Coming from Hawaii, where tourism and the hospitality business is the primary industry, I have an appreciation of Good versus Excellent service. The staff at Furukawa is the best hospitality staff that I have encountered. We visited Hokkaido in February to attend the Yuki Matsuri Snow Sculpture Festival in Sapporo. We were fortunate enough to have the time to visit...

3Thank Placido V
Reviewed 22 April 2016

I have seen the photos of the canal in many magazines but never thought I can see it so up close from the room I stayed at this lovely ryokan. It truly was a home away from home with a nice rustic feel to the whole place. The friendly staff welcomed us at a traditional Japanese style looking reception area...

Thank 1amtraveller
Reviewed 26 March 2016 via mobile

Was lucky enough to get the canal view room with balcony. Instead of heading down to the canal with all the tourists, you can have this exclusive view from your own balcony. They provided everything we need with great attention to detail (even moisturising masks were provided in the room) Staffs are all friendly and always available This place has...

2Thank Dalawyau

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  • Free Internet
  • Restaurant
  • Free Parking
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Multilingual Staff
  • Free Parking

Additional Information about Otaru Furukawa

Address: 1-2-15 Ironai, Otaru 047-0031, Hokkaido
Region: Japan > Hokkaido > Otaru > Asarigawa Onsen
Price Range: $197 - $1,336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Otaru Furukawa 3.5*
Number of rooms: 41
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Hotel Style:
#2 Romantic Hotel in Otaru
#5 Family Hotel in Otaru
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Questions & Answers

Here's what travellers have asked, with answers from Otaru Furukawa staff and other travellers.
4 questions
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Questions? Get answers from Otaru Furukawa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Special rooms on the 8th floor have their own private bath.”
  • private bath in room
  • free drinks
 of 5 bubbles edithc187, 17 Feb 2017 | Read review
“Ask for a room with the direct canal view on the higher floors. Higher the better.”
 of 5 bubbles 1amtraveller, 22 Apr 2016 | Read review
“We chose the western room, I'm sure the japanese style rooms are nice as well!”
 of 5 bubbles T4172KIbriana, 27 Jan 2016 | Read review
“Ask for a Japanese western room if you can and don't mind a mountain view. .”
 of 5 bubbles SG_Travelbugs, 24 Jun 2015 | Read review
“Upper floor canal view is the best. Street view faces the parking lot.”
  • single room
  • convenient multi-phone charger
 of 5 bubbles stepbear, 27 Apr 2015 | Read review
5 of 5