We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hoshino Resorts KAI Matsumoto

Save
Share
Traveller (146)
Room & Suite (28)
Dining (18)
Overview
Go to hotel website
1-31-1 Asama Onsen, Matsumoto 390-0303 Nagano Prefecture See on map
Name/address in local language
AMENITIES
Public Wifi
Free Parking
Breakfast Available
Air Conditioning
Multilingual Staff
Spa
Pool
4 Star accommodation
Additional information
Go to hotel website
Offers from Hoshino Resorts KAI Matsumoto
Offers & Announcements: Best Rate Guarantee
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (117)
Filter reviews
21 results
Traveller rating
17
3
1
0
0
Traveller type
Time of year
LanguageEnglish
More languages
17
3
1
0
0
Show reviews that mention
All reviews slept like babies beautiful ryokan private onsen men and women one night flute matted pampered male tatami baths tokyo sleep english
FilterEnglish
Updating list...
1 - 5 of 21 reviews
Reviewed 1 week ago via mobile

We absolutely loved our stay at KAI Matsumoto. The service was excellent, the room stunning, the food was exceptional and we even got to sample the gorgeous local wines. The live music that we were able to enjoy each night was a memorable experience. The...More

Thank Sean G
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 5 days ago

Dear Sean G, Thank you so much for taking such a great review our property of Hoshino Resorts KAI Matsumoto. We realized that you stayed with our other KAI properties and are grateful to know that you had a positive experience with us even at...More

Hotel's Favourite
Reviewed 2 January 2018

We just returned from Japan on a family vacation and stayed in Matsumoto for one night. We wanted a ryokan experience for the family and stayed at the Kai Matsumoto. I would highly recommend it, but it wasn't quite what i had expected. I expected...More

1  Thank GracieDog
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 8 January 2018

Dear GracieDog, Thank you for taking the time to share such a great review. It was great to read your very positive comments on the service and various aspects of the product. We hope to see you again upon your next visit into Japan. Sincerely,...More

Reviewed 10 December 2017

I stayed here twice in November. Once for business and once with my family (wife and two kids aged 5 and 8). The service is outstanding. Everyone is friendly and helpful. The hotel is located 10 mins drive from the famous Matsumoto castle. I believe...More

Thank SwissScrivs
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 12 December 2017

Dear SwissScrivs, Thank you for a great review! We also thank you for choosing to stay at Hoshino Resorts KAI Matsumoto twice in the same month. We are very pleased to hear that you and your family had a comfortable stay in your room and...More

Reviewed 8 October 2017

A beautifully appointed hotel complete with quiet sliding doors and private onsens in some rooms. Public onsens, separate for men and women are available. Delicious and plentiful set meals for dinner and breakfast are available. Private concerts (usually a pianist and/or violinist or flautist) are...More

1  Thank Teresa C
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 13 October 2017

Dear Teresa C, Thank you very much for taking the time to review Hoshino Resorts KAI Matsumoto. Your comments are much appreciated and we are very happy to hear that you enjoyed the concerts. Our services strive to continue to offer a memorable ryokan experience....More

Reviewed 23 August 2017

We had a weekend getaway from Tokyo and wanted to experience the very best Ryokans Japan have to offer. Hoshino Resorts came highly recommended by my Japanese and non-Japanese friends and I have to say, their recommendation was beyond expectations. Consistent with the rest of...More

1  Thank NCheok
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI MatsumotoResponded 30 August 2017

Dear NCheok, Thank you very much for staying with us at Hoshino Resorts KAI Matsumoto. I will share your great review with the rest of the team and we thrive on providing better services. We are so pleased to hear that you could have an...More

View more reviews
About
Description
Designed with an artfully whimsical touch, KAI Matsumoto offers a luxurious multi-feature onsen bath and premium beef and vegetable dishes. KAI Matsumoto is surrounded by the breathtaking Japanese Alps in More Nagano prefecture. After soaking in eight baths of hot spring water drawn from Asama Onsen Hot Springs, go on a walking tour to nearby Matsumoto Castle, the National Treasure of Japan. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Spa
Air Conditioning
Breakfast Available
Multilingual Staff
Sauna
Pool
Beachfront
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Onsen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Number of rooms
26
Price range
USD 480 - USD 838 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto > Asama Onsen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Number of rooms
26
Price range
USD 480 - USD 838 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto > Asama Onsen
Photos
Traveller (146)
Room & Suite (28)
Dining (18)
Nearby
Nearby HotelsSee all 198 nearby hotels
Japanese Inn Menoyu
4 reviews
.08 km away
Bettei Ikka
14 reviews
.11 km away
Yumotoya
22 reviews
.14 km away
Kikunoyu
19 reviews
.17 km away
Nearby RestaurantsSee all 1,959 nearby restaurants
Atelier Moo Oyaki Cafe
.08 km away
Shinsei Shokudo
.08 km away
Tofu Cuisine Marui
3 reviews
.10 km away
Teuchi Soba Alps
13 reviews
.10 km away
Nearby AttractionsSee all 258 nearby attractions
Kaichi Gakko Primary School
274 reviews
2.74 km away
Matsumoto Folkcraft Museum (Matsumoto Mingei-kan)
36 reviews
2.18 km away
Former Catholic Church Priest House
18 reviews
2.76 km away
Takahashi Family Residence
7 reviews
2.56 km away
Questions & Answers
Ask a question
Sue r
13 December 2015|
Answer
Response from handbagtraveller |
thwe site I used you could choose without or without meals The meals where about a$450 extra for 2 nights
0
Votes
Room Tips
"All rooms are great!"
teresacQ2137RK
7 Oct. 2017
Read review
"Rooms with private onsen if you prefer absolute privacy."
NCheok
22 Aug. 2017
Read review
"There is no need for rooms with private bath as the onsen is great."
328reginag
3 Nov. 2016
Read review
"A family suite is great for four - intimate and spacious"
SueAust
1 Oct. 2016
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing