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HOTEL MYSTAYS Kanazawa Castle

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102 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Sydney, Australia
Reviewed 3 weeks ago

We stayed 2 nights in Kanazawa and were planning to be out sightseeing both days. My husband and I were travelling with our adult son. I found this hotel to be very good value and reasonably priced. It suited us perfectly. The addional third sofa bed was very comfortable and the other two beds were very large and super comfortable....

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Helpful?
1Thank Wanderlust084
kanazawacastle, フロント at HOTEL MYSTAYS Kanazawa Castle, responded to this review

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. Words from our guests like yours are such an encouragement to us. We hope that you will...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

The hotel is easy to find, just a 5 minute walk from the station. Our room was relatively large and very clean. There is a public sento (bath), which is very nice - with an indoor and outdoor bath. The staff is friendly and helpful. However, our room was really noisy, we could hear the traffic from the busy road...

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1Thank Scruffy A
kanazawacastle, フロント at HOTEL MYSTAYS Kanazawa Castle, responded to this review

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. However, we're sorry that the noise outside disturbed your sleep. We'll consider the possible way to shut...

Phuket Town, Thailand
Reviewed 4 weeks ago

The hotel is only about 5 minutes walk from Kanazawa Station. We got assigned the room on the 2nd floor and asked the staff for the higher which they gave us 9th floor. Staffs were helpful and try their best to accommodate us. Our room was quite big and have enough space for 3 persons with lots of power outlets...

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1Thank Yuvanart
kanazawacastle, フロント at HOTEL MYSTAYS Kanazawa Castle, responded to this review

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. Every staff member at our hotel hopes that you will choose to stay with us again in...

Singapore
Reviewed 18 January 2017

Kanazawa subway station was surrounded by many hotels this hotel was within easy walking distance, about 5 minutes, to the station. The room was spacious and clean. The breakfast was quite reasonable, not elaborated full menu but sufficiently with quite a bit of varieties, including western and Japanese dishes. Some of the reception staff were fluent with English, however, some...

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2Thank TCZeng
kanazawacastle, フロント at HOTEL MYSTAYS Kanazawa Castle, responded to this review

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. When your travel plan brings you to our area in the future, we hope you will consider our...

Reviewed 17 January 2017 via mobile

Located at 5 minutes walk from Kanazawa Station. Clean and comfortable, provide shampoo, conditioner and body soap. Hotel also provide some ski care at lobby, guest could get it for free. I like they have Air humidifier in room.

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1Thank MonsterCat1412
kanazawacastle, フロント at HOTEL MYSTAYS Kanazawa Castle, responded to this review

Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. Words from our guests like yours are such an encouragement to us. We hope that you will...

New York City, New York
Reviewed 9 January 2017

Don't make the same mistake I did in going to this hotel's sister hotel, which is similarly named but luckily also close to the Kanazawa station. Kanazawa Castle is on the east exit side of the Kanazawa station, around a 15 minute walk. The room was small, which is to be expected for Japanese hotels, but what made it uncomfortable...

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1Thank NYPanda888
kanazawacastle, フロント  at HOTEL MYSTAYS Kanazawa Castle, responded to this review

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We're sorry that our rooms are quite small. It was better for you to stay our sister hotel 'Hotel Mystays Premier Kanazawa'. Our air conditioning system is complicated and we have to apologize the inconvenience. Actually, window can be opened but...

Utrecht, The Netherlands
Reviewed 8 January 2017 via mobile

We stayed in a standard king room. Roomsize was ok for Japanese standards. This was our first kingsize bed in Japan! Bed and pillows were very comfortable! The hotel also provides many amenities and coin laundry. Great stay!

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1Thank Drupke
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you very much for your compliments on beds and pillows.We are so glad to hear that you have had a comfortable stay at our hotel. Words from our guests like yours are such an encouragement to us. We hope that...

Reviewed 31 December 2016 via mobile

We really enjoyed our stay here. The staff were friendly and helpful. The room was small but clean and cosy and we really enjoyed the cosy bed and complimentary pj's watching a movie on a cold night. The bathroom had a small but deep bath tub and powerful shower. We would definitely stay here again. Also go to the ramen...

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1Thank Stephanie M
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We're really glad to hear that you had a 'cosy' stay in our hotel. Words from our guests like yours are such an encouragement to us. Also we're happy that you went to a ramen shop 'TAIGA'. We're sure you could...

Singapore, Singapore
Reviewed 31 December 2016

Clean rooms, public bath available, toiletries available at lobby, plenty of ice and vending machine and a laundry room with 4 new machines. Do note that if you have 2 pre-teen kids and an adult, they will make you pay for an upgrade to triple room upon check in. The extra cost is not high and the bigger room is...

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1Thank MelvinSG
Management response:

Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. We understand that triple room which is biggest room in our hotel is good to stay with...

Singapore, Singapore
Reviewed 28 December 2016

We picked this hotel because of the proximity to the train station.Honestly we did not stay in the hotel long enough to give a detailed review, since we arrived late in the evening and left early in the morning. But we did have a good night sleep, so that should mean something :)

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Thank effynaffy
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We're glad to hear that you had a good sleep at our hotel. We hope you could stay longer next time. Hotel Mystays Kanazawa Castle Eriko Kishii (front clerk)

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Castle Inn Kanzawa has rebranded to "HOTEL MYSTAYS Kanazawa Castle" on April 1, 2016. Only 3 minutes from Kanazawa Station, experience true Japanese hospitality in the heart of the city. Once you see the sunlight shimmering in between the sliding shoji paper doors of your deluxe room, you'll have already fallen in love with our hotel. Be sure to explore the vibrant restaurants and nightlife before experiencing the semi-outdoor bath on the grounds. Once you step in, you'll never want to leave. ... more   less 

Additional Information about HOTEL MYSTAYS Kanazawa Castle

Address: 10-17 Konohanacho, Kanazawa 920-0852, Ishikawa Prefecture
Region: Japan > Chubu > Ishikawa Prefecture > Kanazawa > Kanazawa Station
Price Range: $56 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Kanazawa Castle 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, MYSTAYS HOTEL MANAGEMENT Co., Ltd., HostelWorld, Ctrip TA, Rakuten, Agoda, Travelocity and Hotels.com so you can book your HOTEL MYSTAYS Kanazawa Castle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Castle Hotel Kanazawa
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Kanazawa Castle staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Kanazawa Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a higher floor and didn't notice any noise”
 of 5 bubbles Wanderlust084, 1 Feb 2017 | Read review
“Room on high floor”
 of 5 bubbles Yuvanart, 25 Jan 2017 | Read review
“King rooms are nice!”
 of 5 bubbles cic91, 12 Dec 2016 | Read review
“For 2 guests a room size should be at least 20 square meters to be comfortable.”
 of 5 bubbles MeiS220, 27 Nov 2016 | Read review
“If you are going to visit on a warm day, best to get a room away from the front or else you will be kept awake by the road noise !”
 of 5 bubbles Weimin, 2 Nov 2016 | Read review
5 of 5