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HOTEL MYSTAYS Kanazawa Castle

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69 Reviews from our TripAdvisor Community

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Showing 25: English reviews
New York City, New York
Reviewed 1 week ago

The hotel is only a few minutes walk from the train and bus terminal which is a big plus. But our room was very tight spaced with no closet and not enough space to put our luggage. Bathroom was so tiny you can't even turn around. Weekday rate is good but Saturday is almost triple. Not many shopping or dining...

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Helpful?
1Thank Mei S
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We're sorry that our guest rooms are quite small compared to other hotels. If you have any chance to visit Kanazawa, please choose 'Hotel Mystays Premier Kanazawa' which is located at west side of the train station. They have rooms which...

Bogota, Colombia
Reviewed 1 week ago via mobile

Overall, the hotel is very well equipped and offers plenty of amenities to its visitors. It was recently remodeled so everything looks new and clean, specially the common areas and guest rooms. The hotel provides diverse toiletries, slippers and clothing for stepping out into the public baths comfortably. The public baths -a great alternative for relaxing after a long day...

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Helpful?
1Thank Mariafernanda1989
Management response:

Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are glad to hear that you have enjoyed a comfortable stay at our hotel. As for the public bath, it's not renovated so we can understand you felt not clean, but we'll try to recover the oldness for cleaning carefully...

Reviewed 1 week ago via mobile

Splendidly located near the train station. The room is comfortable and complete with amenities. Friendly and helpful staff. The public bath is right next to the hotel. Breakfast is very good and has a number of choices.

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Helpful?
Thank Romeo B
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future. Hotel Mystays Kanazawa Castle Eriko Kishii (front clerk)

London, United Kingdom
Reviewed 3 weeks ago

We stayed as a family for three nights, and this was one of the few hotels that had family rooms. The location is great, it is literally a few minutes walk from the station. The rooms are a little cramped but it has been recently refurnished, so they are clean. Unfortunately, during our stay there, the hotel was renovating its...

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Helpful?
Thank Sharon1306
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. We're sorry that one of our staff can't speak English well and it made you feel inconvenience....

Tokyo, Japan
Reviewed 3 weeks ago via mobile

This is a western style hotel in a great location near the Kanazawa train station. The train station, recently remodeled to accommodate the Shinkansen or bullet train is very modern with great shopping and dining. The hotel is also modern and clean, it has relatively spacious rooms and a public hot bath. There is a good Asian/European style breakfast buffet.

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Helpful?
Thank TravelinDeweyIV
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. We'll keep trying until we can satisfy our guest as much as we can. Every staff member...

Singapore, Singapore
Reviewed 2 November 2016

The name of this place hints that the Castle is nearby, but it is certainly not next to it. Rooms: We had a twin room and it was very comfortable, medium sized with two medium sized beds next to each other. Full tea/coffee facilities and a step up cubicle toilet. Beds were a bit soft but comfortable. Location: It is...

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Helpful?
Thank Weimin
Management response:

Thank you very much for choosing HOTEL MYSTAYS Kanazawa.And we appreciate you taking your time writing to us. As for the name of our hotel, before renovation it was 'Castle inn', so we just used the same key word 'Castle'. We're sorry that it made you feel the castle is close to our hotel, which is not. Bath tub in...

Tel Aviv, Israel
Reviewed 23 October 2016

great location. minutes from the train station. big rooms and nice stuff. public bath and restaurant inside the hotel. great ramen restaurants outside, small one to the right side and bigger one across the street.

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Helpful?
1Thank ytzahi
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. Every staff member at our hotel hopes that you will choose to stay with us again in...

Taree, Australia
Reviewed 20 October 2016

New, very clean room with very good amenities. There is excellent lighting and air conditioning....important to me.The beds are very comfortable and the bathroom is well equipped. Staff are very friendly and helpful. This hotel is in an excellent location close to the station and centre. Breakfast a little too expensive...that's all.

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2Thank lmurph2014
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. Words from our guests like yours are such an encouragement to us. We hope that you will...

Hadera, Israel
Reviewed 18 October 2016 via mobile

Hotel is superb. Close to kanazawa station and not far from main attractions of the city The roo.s are huge even in American standards. Breakfast is rich and parking is available while everything is on reasonable price

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2Thank Yair S
Management response:

Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are very grateful for your kind comments and glad to hear that you 're satisfied with our hotel. Every staff member at our hotel will strive to provide good service to our guests. Every staff member at our hotel hopes...

Cambridge, Massachusetts
Reviewed 17 October 2016

The location is great, it's a short distance from hotel to Kanazawa station and it's also nearby the Toyota rent a car. The room size is ok and it's quite clean. They have laundry facility. I went to the Public Bath for the first night, the public bath seems that it can be access by anyone (even anyone outside of...

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1Thank pams1122014
Management response:

Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We're sorry that the bath is not clean enough and it has caused great deal of discomfort and inconvenience to you. Our cleaning crews work hard and do pay close attention to make sure it's cleaned properly. We are very sorry...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Castle Inn Kanzawa has rebranded to "HOTEL MYSTAYS Kanazawa Castle" on April 1, 2016. Only 3 minutes from Kanazawa Station, experience true Japanese hospitality in the heart of the city. Once you see the sunlight shimmering in between the sliding shoji paper doors of your deluxe room, you'll have already fallen in love with our hotel. Be sure to explore the vibrant restaurants and nightlife before experiencing the semi-outdoor bath on the grounds. Once you step in, you'll never want to leave. ... more   less 

Additional Information about HOTEL MYSTAYS Kanazawa Castle

Address: 10-17 Konohanacho, Kanazawa 920-0852, Ishikawa Prefecture
Region: Japan > Chubu > Ishikawa Prefecture > Kanazawa > Kanazawa Station
Price Range: $54 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Kanazawa Castle 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Castle Hotel Kanazawa
Hotel Style:
#5 Best Value Hotel in Kanazawa
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Kanazawa Castle staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Kanazawa Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For 2 guests a room size should be at least 20 square meters to be comfortable.”
 of 5 bubbles MeiS220, 27 Nov 2016 | Read review
“If you are going to visit on a warm day, best to get a room away from the front or else you will be kept awake by the road noise !”
 of 5 bubbles Weimin, 2 Nov 2016 | Read review
“high floor”
 of 5 bubbles ytzahi, 22 Oct 2016 | Read review
“This again has two bldgs choose the one in the new bldg”
 of 5 bubbles rash299, 6 Oct 2016 | Read review
“ask for upper floor room in quiet location”
 of 5 bubbles marshatraveller, 21 Jun 2016 | Read review
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