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HOTEL MYSTAYS Kanazawa Castle

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94 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Singapore
Reviewed 4 days ago NEW

Kanazawa subway station was surrounded by many hotels this hotel was within easy walking distance, about 5 minutes, to the station. The room was spacious and clean. The breakfast was quite reasonable, not elaborated full menu but sufficiently with quite a bit of varieties, including western and Japanese dishes. Some of the reception staff were fluent with English, however, some...

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Thank TCZeng
Reviewed 5 days ago NEWvia mobile

Located at 5 minutes walk from Kanazawa Station. Clean and comfortable, provide shampoo, conditioner and body soap. Hotel also provide some ski care at lobby, guest could get it for free. I like they have Air humidifier in room.

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Thank MonsterCat1412
New York City, New York
Reviewed 2 weeks ago

Don't make the same mistake I did in going to this hotel's sister hotel, which is similarly named but luckily also close to the Kanazawa station. Kanazawa Castle is on the east exit side of the Kanazawa station, around a 15 minute walk. The room was small, which is to be expected for Japanese hotels, but what made it uncomfortable...

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Thank NYPanda888
Utrecht, The Netherlands
Reviewed 2 weeks ago via mobile

We stayed in a standard king room. Roomsize was ok for Japanese standards. This was our first kingsize bed in Japan! Bed and pillows were very comfortable! The hotel also provides many amenities and coin laundry. Great stay!

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Thank Drupke
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you very much for your compliments on beds and pillows.We are so glad to hear that you have had a comfortable stay at our hotel. Words from our guests like yours are such an encouragement to us. We hope that...

Reviewed 3 weeks ago via mobile

We really enjoyed our stay here. The staff were friendly and helpful. The room was small but clean and cosy and we really enjoyed the cosy bed and complimentary pj's watching a movie on a cold night. The bathroom had a small but deep bath tub and powerful shower. We would definitely stay here again. Also go to the ramen...

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Thank Stephanie M
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We're really glad to hear that you had a 'cosy' stay in our hotel. Words from our guests like yours are such an encouragement to us. Also we're happy that you went to a ramen shop 'TAIGA'. We're sure you could...

Singapore, Singapore
Reviewed 3 weeks ago

Clean rooms, public bath available, toiletries available at lobby, plenty of ice and vending machine and a laundry room with 4 new machines. Do note that if you have 2 pre-teen kids and an adult, they will make you pay for an upgrade to triple room upon check in. The extra cost is not high and the bigger room is...

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Thank MelvinSG
Management response:

Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. We understand that triple room which is biggest room in our hotel is good to stay with...

Singapore, Singapore
Reviewed 3 weeks ago

We picked this hotel because of the proximity to the train station.Honestly we did not stay in the hotel long enough to give a detailed review, since we arrived late in the evening and left early in the morning. But we did have a good night sleep, so that should mean something :)

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Thank effynaffy
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We're glad to hear that you had a good sleep at our hotel. We hope you could stay longer next time. Hotel Mystays Kanazawa Castle Eriko Kishii (front clerk)

Brisbane, Queensland
Reviewed 3 weeks ago

On the plus side, this hotel is reasonably priced, clean, walking distance to the JR station and the staff is helpful. However, this was the least comfortable room we stayed at in Japan. The hotel corridors were not heated, and were freezing cold. Our room was a corner room, and the cold seeped in to the room through the windows...

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Thank benandted
Management response:

Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We're sorry that we don't have air conditioner for corridor, and made you feel cold and uncomfortable. We'll consider how to adjust temperature in the future. Bathroom in our guest rooms are quite small compared to other hotel, so if you...

Hong Kong, null, Hong Kong
Reviewed 3 weeks ago

New and clean hotel, Walking Distance to JR Station and Bus Terminus . It located with many Japanese’s restaurant and pub. They provided plenty of "DHC" skin care product in the lobby. The breakfast buffet was reasonable standard. The staff was friendly and helpful. The group was a high CP value hotel chain in Japan.

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Thank Stevesin
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. Words from our guests like yours are such an encouragement to us. We hope that you will...

Reviewed 3 weeks ago via mobile

Best price/quality hotel I have been in Japan PROS Price Kettle and tea in room Pyjama Very close to station Nice front desk And all the things you would expect from good quality hotel in japan CONS Small bath

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Thank Washek N
Management response:

Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. Hotel Mystays Kanazawa Castle Eriko Kishii (Front clerk)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Castle Inn Kanzawa has rebranded to "HOTEL MYSTAYS Kanazawa Castle" on April 1, 2016. Only 3 minutes from Kanazawa Station, experience true Japanese hospitality in the heart of the city. Once you see the sunlight shimmering in between the sliding shoji paper doors of your deluxe room, you'll have already fallen in love with our hotel. Be sure to explore the vibrant restaurants and nightlife before experiencing the semi-outdoor bath on the grounds. Once you step in, you'll never want to leave. ... more   less 

Additional Information about HOTEL MYSTAYS Kanazawa Castle

Address: 10-17 Konohanacho, Kanazawa 920-0852, Ishikawa Prefecture
Region: Japan > Chubu > Ishikawa Prefecture > Kanazawa > Kanazawa Station
Price Range: $50 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Kanazawa Castle 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, MYSTAYS HOTEL MANAGEMENT Co., Ltd., Booking.com, Orbitz, Ctrip TA, Travelocity, Rakuten, Agoda, JAPANiCAN and HostelWorld so you can book your HOTEL MYSTAYS Kanazawa Castle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Castle Hotel Kanazawa
Hotel Style:
#7 Best Value Hotel in Kanazawa
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Kanazawa Castle staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Kanazawa Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King rooms are nice!”
 of 5 bubbles cic91, 12 Dec 2016 | Read review
“For 2 guests a room size should be at least 20 square meters to be comfortable.”
 of 5 bubbles MeiS220, 27 Nov 2016 | Read review
“If you are going to visit on a warm day, best to get a room away from the front or else you will be kept awake by the road noise !”
 of 5 bubbles Weimin, 2 Nov 2016 | Read review
“high floor”
 of 5 bubbles ytzahi, 22 Oct 2016 | Read review
“This again has two bldgs choose the one in the new bldg”
 of 5 bubbles rash299, 6 Oct 2016 | Read review
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