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Courtyard Buffalo Amherst/University

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169 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Lewiston, New York
Reviewed 2 weeks ago

Had a most wonderful stay at this exceptional focused service property from 1/18/17-1/20/17. Was upgraded to two different suites during this stay; both of which were of exceptional quality. The service levels throughout the property are exceptional, from the wonderful cuisine in The Bistro to the spotless and immaculate Housekeeping in both the suites, corridors, and the public areas. Kate...

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Helpful?
Thank Moomus
Reviewed 3 weeks ago via mobile

I stayed at this Courtyard twice in the past two weeks due to extended business in Buffalo. The hotel is very conveniently located to the Thruway, UB, and a large office park in Williamsville. I am very fussy about hotel cleanliness and on both of my stays my room was immaculate. Not a speck of dust or stray hair anywhere....

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Thank Vjayers
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Afternoon, Thank you for taking the time to provide a review from your recent stays. I am so happy to hear that you had a positive experience and that our guestrooms were immaculate! I apologize that you had some issues with our staff, I understand how frustrating that must have been. I appreciate you bringing these to our attention...

Reviewed 5 weeks ago

This place is the worse! over charged my card 50 claiming its what they do in case i purchased something? Shouldn't they let you know that ahead of time? I didn't know until i went home and checked my banking app. They also charged my card 251.00 saying its because they "smelled" smoke! This place is ridiculous and have did...

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Helpful?
Thank Anthony N
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Afternoon, We apologize that you did not enjoy your stay at our property. We always strive to provide each customer with an exceptional experience. You are correct about the extra authorization during check in. At check in, we authorize for the room and tax for every night you are here, as well as an incidental authorization in case of...

Reviewed 23 March 2017

A co worker and I stayed for 4 days. Rooms were clean and nicely laid out the only critique I would say is the bathroom is a little small the toilet is right in front of the door so hard to close door when in use. Otherwise have little market, pool, refrig, coffee maker,iron, no toaster,sink or microwave. Has a...

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Helpful?
Thank Andrea M
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Afternoon, We are happy to hear that you enjoyed your stay with us. Regarding our check in policy; if your room and tax is prepaid or being taken care of by another party, the guest checking in is required to put down a credit card or cash for incidentals, $20 per day. This is done so that if a...

Milwaukee, Wisconsin
Reviewed 19 March 2017 via mobile

In town for activities in Buffalo. Close on and off to freeway and airport. 20 minute ride to Niagara Falls / Lewiston area. Big rooms. Clean; quiet. Nice media area in lobby next to cafe. Marriott always consistent with their properties. Enjoyed our stay.

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Helpful?
Thank MrPat53188
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Afternoon, Thank you for taking the time to provide us with feedback from your stay. We are happy to hear our hotel was a good location for your traveling needs. We hope that you will stay with us again in the future! Have a great evening.

Philadelphia, Pennsylvania
Reviewed 20 February 2017 via mobile

Long time Marriott member but will pass on this location next time and stay at new Hyatt place in Amherst. Shower water barely hot, fitted sheets coming off mattress, bed with sinkhole and worst the fire alarm flashes every few seconds like a strobe light. I just didn't like my stay here wasn't comfortable. All other family members stayed at...

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Thank aweiss00
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback from your stay. I am sorry to hear that you experienced several problems while staying with us. We always strive to provide our guests with a exceptional experience and in this case we fell short. I have shared your feedback with our management team so that we...

Yorktown Heights, New York
Reviewed 26 January 2017 via mobile

Room was as expected typical Courtyard.. but Not close to anything. Clean, friendly staff but it's not located close to anything really. Property is behind a car dealership with that as a view. It was just Ok. I wouldn't go back.

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Thank Michele P
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback from your stay. I am happy you found our staff to be welcoming and our hotel clean. While there is not much within walking distance of our hotel, there are many local restaurants and things to do within 5-15 minutes of the hotel. We appreciate your feedback,...

Glenshaw, Pennsylvania
Reviewed 13 January 2017

The rooms were clean, the bed comfortable, super convenient location. Nothing fancy, close to a Fairfield property, it like the usual Courtyard experiences. I do like the inroom refrigerator, but otherwise nothing special about the room.

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Thank merlinsurrietrekker
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Thank you for taking the time to provide us with feedback from your stay. I am happy to hear that our staff were friendly and that our hotel was located in a convenient location for you. We hope that you will choose our property to stay at the next time your travels bring you to Buffalo. Have a great day!

va
Reviewed 10 January 2017

The rooms are typically excellent. Very comfortable beds, nice contemporary décor, plenty of room. There are some gripes - the only coffee is Starbucks (ugh!) and the Bistro concept for food/meals is not particularly inviting, but that's on Marriott corporate. On a local note, some of the non-front-desk staff could use some lessons on how to positively, cheerfully, and pleasantly...

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Helpful?
Thank cmg3
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback from your stay. I am happy to hear that you enjoyed the rooms and the front desk staff were welcoming. In lieu of the Starbucks coffee, we do offer complimentary coffee in our guest rooms that is a different brand. I apologize for the experience that you...

Lewiston, New York
Reviewed 10 January 2017

Toured this property before Christmas for a future stay next week and it is a spotless property all around! Kate DelGobbo is a truly outstanding General Manager, in which I have had the great pleasure to work with as a Front Office Supervisor and Assistant Front Office Manager at The Crowne Plaza Niagara Falls and Sheraton At The Falls in...

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Helpful?
Thank Moomus
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Mark, We appreciate the detailed feedback from your tour. I am happy to hear that you found all aspects of the hotel to be spotless. Our housekeeping department works very diligently to deliver a high standard of cleanliness. Thank you for taking the time to recognize myself and our property. Have a great day!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Relax and recharge when you reserve a room at Courtyard Buffalo Amherst/University. To make your travels more convenient, our hotel provides complimentary airport transportation to and from Buffalo Niagara International Airport (BUF), located only 5 miles away. Once you arrive, grab a table and delight your taste buds at The Bistro, our in-house restaurant serving savory breakfast and dinner choices, as well as specialty Starbucks beverages and evening beer and wine. Relieve your stresses in casually cool guest rooms and suites, where you can comfortably dream on thick mattresses, fluffy pillows and luxurious linens. Business and leisure travelers alike will value free Wi-Fi to stay connected with family or co-workers. While on the road, keep active at our on-site fitness center and indoor pool. Just minutes away from our hotel, roam around the beautiful University at Buffalo campus, or head north and witness the iconic landmark of Niagara Falls. Book a stay now at our Courtyard hotel near Amherst, NY! ... more   less 

Additional Information about Courtyard Buffalo Amherst/University

Address: 4100 Sheridan Drive, Amherst, NY 14221 (Formerly Courtyard Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: $142 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Buffalo Amherst/University 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Courtyard Buffalo Amherst Hotel Amherst
Buffalo Courtyard
Buffalo Marriott
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Questions & Answers

Questions? Get answers from Courtyard Buffalo Amherst/University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are worth the extra money here. The furnishings are extremely nice.”
Moomus, 12 Apr 2017 | Read review
“This isn't the hotel you want.”
433anthonyn, 26 Mar 2017 | Read review
“Ask for a room facing away from the highway to minimize the traffic noise.”
merlinsurrietrekker, 12 Jan 2017 | Read review
“Could not hear any highway noise on the side of the hotel away from 190.”
cmg3, 9 Jan 2017 | Read review
“Higher floors away from I-290 are preferred.”
Moomus, 9 Jan 2017 | Read review
5 of 5