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01/10/2017 02/10/2017
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    Extended Stay America - Buffalo - Amherst

    125 Inn Keepers Ln, Amherst, NY 14228-3531
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    01/10/2017 02/10/2017
    USD 96*
    USD 97*
    USD 97*
    Traveller (12)
    Room & Suite (11)
    Dining (5)
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    Falls Motel
    135 reviews
    #24 of 51 hotels in Niagara Falls
     
    Overview
    • Excellent13%
    • Very good27%
    • Average22%
    • Poor14%
    • Terrible24%
    Travellers talk about
    “bob evans” (2 reviews)
    “easy access” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Buffalo - Amherst
    Special Offer: Save up to 10% TODAY!
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    Holiday Inn Express & Suites Niagara Falls
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    #14 of 51 hotels in Niagara Falls
     
    Four Points by Sheraton Niagara Falls
    701 reviews
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    Hilton Garden Inn Buffalo Airport
    802 reviews
    #2 of 22 hotels in Cheektowaga
     
    Falls Motel
    135 reviews
    #24 of 51 hotels in Niagara Falls
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (94)
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    1 - 5 of 92 reviews

    Reviewed 2 weeks ago

    This is where we keep on coming back to stay every time we are in Buffalo NY. The place is good compared to the hotels within it's category. Of course, you can't compare Extended Stay to other high-rise international hotels. It caters to a different...More

    Thank MariaRN2013
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 2 weeks ago

    Maria, thank you for making us your home away from home. It’s a pleasure knowing you had a great time with us and loved our kitchenette. The associates you mentioned will be thrilled to hear your praises. We hope to have the opportunity of welcoming...More

    Reviewed 4 weeks ago

    -Room was not ready for check in -No towels and no toilet paper in the bathroom -Dirty toilet bowl -Rude staff, when we asked for towels, they asked do you need them now? and when we asked for toilet paper, they said we don't have...More

    Thank henry765
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 4 weeks ago

    Your compliments and feedback are appreciated. We're sorry for the poor service you received from our staff. We assure you that this is not typical of our service levels and we are taking the appropriate actions to correct the situation. We appreciate your business and...More

    Reviewed 20 July 2017

    Terrible hotel and very rude staff. Manager is worst. We booked this hotel for kitchen facilities and we were provided with none. We booked 3 hotels with kids and elderly people and had to sleep overnight with no food becoz we were provided with no...More

    Review collected in partnership with Extended Stay
    Thank mohammedmE720LH
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 23 July 2017

    We sincerely apologize for the service issues you encountered and for the inconvenience it caused. I have shared your concerns with my entire team to make sure such mistakes are not repeated in the future. Please know kitchenware for your suite is available and kept...More

    Reviewed 17 July 2017

    I stay at a variety of hotels several times each year. For rooms in this price range, this hotel is not up to par. It has inferior accommodations and amenities. I should have done a better job of looking at the hotel details before I...More

    Review collected in partnership with Extended Stay
    Thank ERIC S
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 19 July 2017

    Eric, thank you for sharing your candid comments. Although you liked our helpful associates, we apologize that your stay was less than perfect. Your feedback is of utmost value to us, and we will use it to improve our facilities and service levels moving forward....More

    Reviewed 13 July 2017

    Was very disappointed in hotel all together for the amount of money charged this hotel could have been more modern, tidy, clean, no shampoo, not enough towels, toilet paper and toilet bowl was dirty inside. Yuck! Did complain and wanted another room but no rooms...More

    Review collected in partnership with Extended Stay
    Thank O5752HCshirleyh
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 14 July 2017

    Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. We are working with our Housekeeping team to reiterate the importance...More

    Holiday Inn Express & Suites Niagara Falls
    475 reviews
    #14 of 51 hotels in Niagara Falls
     
    Four Points by Sheraton Niagara Falls
    701 reviews
    #13 of 51 hotels in Niagara Falls
     
    Hilton Garden Inn Buffalo Airport
    802 reviews
    #2 of 22 hotels in Cheektowaga
     
    Falls Motel
    135 reviews
    #24 of 51 hotels in Niagara Falls
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • USD 87 - USD 135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Priceline, Hotels.com, Cancelon, Travelocity, TripOnline SA, Orbitz, Hotwire and Cheap Tickets so you can book your Extended Stay America - Buffalo - Amherst reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Amherst
    • Also Known As
    • Extended Stay America Buffalo Amherst Hotel Amherst ,
    • Extended Stay America Amherst ,
    • Extended Stay Amherst ,
    • Amherst Extended Stay
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    Traveller (12)
    Room & Suite (11)
    Dining (5)
    Hotel & Grounds (5)
    Bathroom (3)
    Nearby
    Holiday Inn Express & Suites Niagara Falls
    475 reviews
    14.63 km away
     
    Hilton Garden Inn Buffalo Airport
    802 reviews
    10.86 km away
     
    Falls Motel
    135 reviews
    16.60 km away
     
    Four Points by Sheraton Niagara Falls
    701 reviews
    15.42 km away
     
    Nearby Restaurants
    Buffalo Roadhouse Grill
    117 reviews
    .56 km away
    Pi Craft
    55 reviews
    .44 km away
    Carrabba's
    190 reviews
    .56 km away
    Amherst Buffet
    18 reviews
    1.03 km away
    Nearby Attractions
    Lasertron
    48 reviews
    1.36 km away
    Boulevard Mall
    62 reviews
    1.73 km away
    Historical Society of the Tonawandas Museum
    8 reviews
    5.05 km away
    Monster Mini Golf
    16 reviews
    2.88 km away
    Questions & Answers
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    Room Tips
    "I would always ask for rooms in the top level."
    Read review
    "Book in advance."
    Read review
    "Not a good hotel. Shocking first thing you see in the lobby is a laundry room."
    Read review
    "Concrete floors and walls. No sound at all"
    Read review
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