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All reviews waffles peanut butter front desk pool and hot tub niagara falls blvd hard boiled eggs waffle maker shower stall great location for shopping would stay here again one night stay king bed nice breakfast a great stay the staff was friendly and helpful quiet location clean hotel
Basic, clean hotel just off the highway on a side street with a few other hotels of this type. Conveniently located to the falls, within 20 minutes. Staff was very friendly and helpful. Breakfast options were good. Breakfast room was crowded when we were there...More
Date of stay: August 2018
Response from Angie M, General Manager at Sleep InnResponded 20 August 2018
Thank you so much for choosing to stay with us here at the Sleep Inn, Amherst. We are so pleased to hear you enjoyed your stay and although we were busy in breakfast our attendant was able to keep the options filled and...More
We were in Buffalo NY , visiting family, needed a hotel for our last night. This hotel is actually located in Amherst I believe, close to the thruway, off Niagara Falls Blvd. we arrived early and they had a room available , which was nice....More
Spent several days here and found this a nice hotel all in all. Staff is wonderful, rooms were clean, nice breakfast available. Only drawbacks were room size and toilet shower room. Room was small wit king bed and armoire for clothing. Shower has a circular...More
I was not happy with this hotel, especially for the price. We stayed with a large group, so we received a group rate for the weekend. My wife, daughter and I stayed in the same room, which was supposed to have two queen beds in...More
Date of stay: July 2018
Thank Larry W
Response from Angie M, General Manager at Sleep InnResponded 12 July 2018
Thank you so much for your candid feedback of our hotel and amenities. I appreciate the time you took out of your day to share your experience. Please accept my most sincere apologies again for the unacceptable housekeeping service you and your group...More
Our 2nd stay. This time....
Check in went quick and the 2 guys friendly. This location was super busy our entire stay. With that brought a lot of noise.
We really wanted 2 beds, but they were sold out of those. We ended up with...More
Date of stay: May 2018
1 Thank ftblchic76
Response from Angie M, General Manager at Sleep InnResponded 21 June 2018
Thank you so much for taking the time to review our hotel via TripAdvisor. I appreciate your detailed and thoughtful response. As you know we take pride in ensuring that each guest is completely satisfied with their stay and I am glade to...More
Response from Brianna M | Property representative |
At this time, we do not have guest laundry on property. There is a coin operated facility a mile away from our hotel. However, if you would like, we can arrange for our hotel to wash the uniforms overnight and... More
At this time, we do not have guest laundry on property. There is a coin operated facility a mile away from our hotel. However, if you would like, we can arrange for our hotel to wash the uniforms overnight and have them ready by morning. Please call the hotel at 716-691-6510 and I can help you arrange it for the team.
We look forward to having your team stay with us!
- Brianna Mango
Front Office Manager
Sleep Inn Amherst