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DoubleTree by Hilton Hotel Buffalo - Amherst

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DoubleTree by Hilton Hotel Buffalo - Amherst
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832 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Buffalo - Amherst
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Showing 832: English reviews
New York City, New York
Reviewed 30 August 2016

Clean room high priced hotel. No refrigerator in room. Friendly staff. The hotel is safe next to the Marriott and Candlewood and Red Roof Inn. If your not allege tic to nuts they have Cookies for you it you are allergic your out of luck.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Harold S
Markham, Canada
Reviewed 25 August 2016

Room was large with 2 beds and a large Tv for the price the room should include a fridge and microwave. The hotel has a nice pool that was clean. It is a bit far from Ralph Wilson new Era field . Near the Boulevard mall and many local restaurants

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Thank Katian70
Reviewed 24 August 2016 via mobile

This hotel was fine. Not as nice and polished as other DoubleTree locations that I have stayed at. But the rooms were nice with hard wood floors and the pool was warm - even a bit too warm. I was able to find a good deal on this hotel online so I was satisfied.

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Helpful?
Thank Jennifer B
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Jennifer B, Thank you for choosing to stay with us. I apologize that we did not fully meet your expectations. We do hope to see you again in the future. Regards, Judy

Charles Town, West Virginia
Reviewed 24 August 2016

This hotel is top notch! I was treated like a queen. The employees were vey nice! I would definitely stay again. It was very close to the Buffalo Bills stadium.The bed was soooo comfortable and the cookies were amazing!

Review collected in partnership with DoubleTree by Hilton
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Thank Angie L
Scarsdale, New York
Reviewed 23 August 2016

The bed is so comfortable! Linens are luxurious. Hotel staff is excellent. Can't think of anything wrong with the hotel. Nice touch to have newspaper and fresh apples and complimentary water bottles. I liked picking my own hotel room too.

Review collected in partnership with DoubleTree by Hilton
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Thank sandyelayne
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Sandyelayne, We are so pleased that you found our new bedding comfortable! Thank you for making the DoubleTree by Hilton your hotel of choice while in the Buffalo/Amherst area. We look forward to seeing you again! Regards,

Toronto
Reviewed 23 August 2016 via mobile

The bed was big beautiful and comfy! Super clean and well maintained. Right near Buffalo Univeristy. Great price Only thing I wanted to mention is they put us in a wheelchair accessible room. The shower was built for a wheelchair to actually wheel in. Lovely that it's such an accessible hotel but a bit odd for us. the water from...

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Thank mj_elia
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear mj_elia, Thank you for choosing to stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I'm glad you like our access to the University at Buffalo. I do hope you will stay with us next time you are in the area. Regards, Judy

Solon, Ohio
Reviewed 22 August 2016

I was able to just enjoy an evening of quiet. I ate at the bar and relaxed without concerns. It was just a nice quiet evening. The cookies are delicious and I was greeted with a nice warm fresh cookie.

Review collected in partnership with DoubleTree by Hilton
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Thank lisadK3602ML
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear lisadK3602ML Happy to hear to you were able to enjoy a nice relaxing evening here at the DoubleTree by Hilton. We hope to see you again, when you are back in the area! Regards, Judy

Singapore, Singapore
Reviewed 21 August 2016

We stayed here while touring the Niagara Falls. Its quite a drive from the actual falls and it may be a bit confusing to get here especially at night. Buffalo is not the most crowded and well lit of cities and roads are not well marked. But once you find the place, its a lovely abode especially for weary travelers...

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Thank RaktimRay
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear RaktimRay, Thank you for choosing to stay with us while visiting Niagara Falls. We are pleased that you enjoyed your stay here at the DoubleTree. We hope to see you again, should your vacation plans bring you back to the area! Regards,

Round Rock, Texas, United States
Reviewed 21 August 2016

Booked by phone with my hilton honors card but did not get a room on the hilton honors floor. Instead got a small room right next to the elevator with kids running through the halls at midnight. The room was over $180 and experienced a lot of difficulty in signing onto the wifi even though we were hilton honors members....

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Helpful?
Thank Jeanette F
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Jeanette F, Thank you for taking the time to post a review on Trip Advisor. I apologize that we failed to meet your expectations, during your recent stay here. I will look into the issues mentioned, thank you for bringing them to my attention. We hope to see you again, should your travels bring you back to the area....

Reviewed 20 August 2016 via mobile

Very nice, clean and welcoming. Comfortable room, large enough to move around and not feel cramped. Bathroom is exceedingly tiny. And the window in our room is very small. I would prefer more light. They do not have an electric vehicle charging port.

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Helpful?
Thank Diane D

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Near DoubleTree by Hilton Hotel Buffalo - Amherst

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Road, Amherst, NY 14226 (Formerly Hotel Indigo Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: $132 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the Lobby if you want quiet”
 of 5 bubbles 163bobt, 5 Dec 2016 | Read review
“I use the Hilton Honors app on my phone and it lets you check in and choose your room from the app.”
 of 5 bubbles Nw8517, 26 Oct 2016 | Read review
“It was quiet throughout the building, but we always request a room away from the elevators.”
 of 5 bubbles B1676PFdanr, 17 Oct 2016 | Read review
“I highly recommend signing up for HHonors to get free Wifi.”
 of 5 bubbles smummer, 10 Oct 2016 | Read review
“Rooms are pretty much the same on all sides and floors”
 of 5 bubbles RaktimRay, 21 Aug 2016 | Read review
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