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DoubleTree by Hilton Hotel Buffalo - Amherst

994 reviews
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Traveller (115)
Room & Suite (28)
Dining (4)
Overview
  • Excellent45%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(84 reviews)
“cookies”(112 reviews)
“front desk”(106 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Family Rooms
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Buffalo - Amherst
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (994)Write a Review
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149
73
32
Show reviews that mention
All reviewsdouble treecookiesfront deskhardwood floorsnice hotelstarbucks coffeeniagara fallscleaning staffrooms are cleanpool and hot tubbed was comfortablegreat place to stayfitness roomexcellent staynorth campusfree breakfastbuffalo
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61 - 65 of 988 reviews
Reviewed 7 August 2017 via mobile

When we need a getaway, this is a perfect hotel for relaxation, comfortable bed that we always get a good sleep. This hotel is close to our favourite restaurants. Friendly staff, clean rooms. We love the pool area, and hot tub, if your looking for...More

Thank qzemba79
Reviewed 7 August 2017

The staff were some of the nicest people I've ever met. Great Customerservice could not do enough for us. The salads and breakfast were very reasonable food was beautiful. The shuttle was awesome took us to the grocery store and waited for us. Will def...More

Review collected in partnership with DoubleTree by Hilton
Thank 427sineadk
Reviewed 5 August 2017

I stayed overnight here while on family business. My room was clean and the A/C unit cooled my room nicely on a warm summer day. For breakfast, I chose a fruit cup that was substantial and tasty. I did not use the pool or exercise...More

Thank stampguy19
Reviewed 5 August 2017

This hotel is located in a great spot for work and leisure . Very helpful on directions and sites to see. Close to Niagara and very friendly. The front desk staff set the tone for a wonderful stay. You must visit to appreciate.

Review collected in partnership with DoubleTree by Hilton
Thank Kelly O
Reviewed 3 August 2017

The lobby area of this hotel is very small and the bar and "restaurant" are right there in the lobby with no walls. It all feels very small and crowded. I also found the room to be insanely small for the price we paid and...More

Thank casprelli
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 10 August 2017

Dear Casprelli, I am sorry to hear about your recent stay here. Please accept my sincere apology for the issues you encountered. Your comments will be reviewed by our department heads, in order to improve the quality of our service. Again, please accept my apology...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 112 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 112 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (115)
Room & Suite (28)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (99)
Bathroom (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Daniel J
25 June 2016|
AnswerShow all 3 answers
Response from Nancy D | Reviewed this property |
I am a Blue Level Member and there was not a free breakfast. Hope this helps! Enjoy your stay! Nancy
1
Vote
elrickgirl
9 July 2015|
Answer
Response from Judy G | Property representative |
Good Morning...Wifi is complimentary at our hotel at all times. It's available in all the public spaces and overnight rooms. Let me know if you have any other questions. Thanks!
0
Votes
Room Tips
"Insist you are not in a room with an adjoining pass through room."
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"Book through Hilton and use rewards to get better room."
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"Join Hilton Honors to try to get the higher floors away from elevators"
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"Good value"
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