We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Buffalo - Amherst

Visit hotel website
Traveller (119)
Room & Suite (61)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment.
Read more
Property amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
1,078Reviews
182Photos
2Q+A
100Room tips
Traveller rating
  • 473
  • 323
  • 165
  • 80
  • 37
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We had two issues with the hotel. The dining area is very small and they seemed short staffed. The gentleman that was working was very pleasant and helpful The glasses in our bar area were dirty and we had to wash them. We would have given the property a ten if it wasn't for
Read more
Review collected in partnership with DoubleTree by Hilton
Hotel's Favourite
I visit my family in the Amherst area 2-3 times a year, and in the past have stayed at other local hotels. This was my first tie at this Doubletree, and it is my new favorite hotel in the area. Relatively modern, has a bar and room service, and the breakfast is freshly made.
Read more
Review collected in partnership with DoubleTree by Hilton
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst
Responded 11 Dec. 2018
Dear CheskMR, So happy to hear that we are your new favorite hotel! Thank you for being a Diamond member, we look forward to welcoming you back in the future. Regards,
Read more
I visited this Hotel in Feb. 2019 for 3 Nights. The Hotel seems it is in need of a Upgrade. One elevator was out being repaired. My room had patch work on the ceiling where it appeared a Water Leak at happened. The bed mattress was in need of replacing. You could hear a lot of
Read more
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst
Responded 4 days ago
Dear Scott L, I would like to apologize for any inconvenience you experienced due to the condition of your room. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. We know you have many choices when it comes to lodging and we hope your future travel plans will include Hilton properties. Regards,
Read more
My only problem with this hotel is the poor pillow quality. I suffered from a sore neck for 3 days following my stay. I've stayed at this hotel at least 4 times and this is the first time this has happened. I usually sleep comfortably and soundly.
Read more
Review collected in partnership with DoubleTree by Hilton
The staff was very welcoming and friendly. They were knowledgeable about places to eat within the area. The only downfall was the cleanliness of the room. There was still garbage and belongings to previous people.
Read more
Review collected in partnership with DoubleTree by Hilton
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementDoubleTree by Hilton Hotel Buffalo - Amherst
Guest room
Photo provided by managementDoubleTree by Hilton Hotel Buffalo - Amherst
Guest room
Photo provided by managementDoubleTree by Hilton Hotel Buffalo - Amherst
Guest room
Photo provided by managementDoubleTree by Hilton Hotel Buffalo - Amherst
Guest room
Photo provided by managementDoubleTree by Hilton Hotel Buffalo - Amherst
Guest room
PreviousNext
12345613
Good Morning...Wifi is complimentary at our hotel at all times. It's available in all the public spaces and overnight rooms. Let me know if you have any other questions. Thanks!
0 votes
"Avoid first floor near the lobby- bar and breakfast noise may travel a ways."
"always away from elevator!"
"Make sure to get a room away from the main entrance."
"Rooms are small. If you want space - go to another hotel"
"quieter rooms are the ones away from stairwells, vending machines and elevators."
PreviousNext
12345620
PRICE RANGE
USD 111 - USD 176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo amherstamherst hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Buffalo Amherst
LOCATION
United StatesNew YorkAmherst
NUMBER OF ROOMS
199
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing