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DoubleTree by Hilton Hotel Buffalo - Amherst

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DoubleTree by Hilton Hotel Buffalo - Amherst
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817 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Timonium, MD
Reviewed yesterday NEW

We wanted to spend a weekend checking out Niagara Falls but didn't want to pay Falls prices. This was a great alternative AND we got to take the dog! It was quiet, clean,with plenty of parking. Not a ton of frills but just what we needed. We did use the pool which had a few other people and the hot...

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Thank princess3182
Reviewed 2 days ago NEW

This hotel is very nice. I am an hhonors member and typically always stay in a Hilton hotel. The bed was very comfy, the shower was fantastic and the room was very modern and clean. However, the internet service leaves a lot to be desired. If you just want to check your email, then you are in luck. If you...

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Thank Bob T
Ontario
Reviewed 2 days ago NEWvia mobile

We have stayed at this hotel many times and never had a problem - until this visit! Our floor was occupied by a hockey team of about 10 year old boys with their parents. They all used the hall as if it was a recreation room - playing hockey, doing handstands, yelling from one end of the hall to the...

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1Thank boxboss
Reviewed 5 days ago NEW

Overall experience wasn't bad. I thought the customer service towards me could've been better though. The hotel didn't offer any breakfast so there was none. My laptop had problems connecting so I'm not sure where the problem was

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Thank Wole D
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Wole D, Thank you for providing feedback regarding your recent stay here at the DoubleTree by Hilton - Buffalo/Amherst. I apologize that we failed to meet your expectations and that you were not informed that we serve an ala carte breakfast. We do hope to see you again, should your travels bring you back to the area. Regards,

Nanuet, New York
Reviewed 1 week ago

My wife & I have stayed here dozens of times. Our son attended UB for 5 years and we now periodically visit his GF's parents in Amherst. The hotel staff is extremely accommodating and friendly. The rooms are modern and clean. This hotel is close to all that you possibly want. Its exactly what you expect from the Hilton Brand.

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Thank GeorgeGFH
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear GeorgeGFH, I am pleased to know that you have stayed with us while your son attended UB, and that you continue to when in the area. I will pass your comments along to our staff. We look forward to seeing you again! Regards,

San Francisco
Reviewed 2 weeks ago

It's only a 15-20 minute walk to the center of the university. The hotel itself is pleasant, roomy, and clean. There's a shuttle that will pick you up and drop you off at the airport, a quick 15-20 ride. Staff is very friendly. The bar/restaurant is good although they ran out of wings when I was there - what? no...

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Thank HotRod_88
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear HotRod_88 Thank you for choosing to stay with us during your recent visit to the University at Buffalo. I'm glad to know that you were able to take advantage of our shuttle to the airport, but it also will take you to UB, if you don't feel like walking. I'm sorry to hear that we ran out of wings!!!...

Boynton Beach, United States
Reviewed 2 weeks ago

It was an excellent hotel for the money, The staff could not be more helpful and friendly. The coffee was hot and the cinnamon rolls were warm and sweet.We will go back to this hotel again next year and the next year.

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Thank gailh350
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear gailh350 I'm pleased to hear that you enjoyed our Starbucks coffee and our freshly baked cinnamon rolls! We look forward to seeing you again next year! Regards,

Utica, Mississippi
Reviewed 2 weeks ago

The staff was very pleasant and helpful. The hospitality was awesome. I would definitely stay there again. The rooms were spacious, clean and comfortable. The hardwood floors were gorgeous. I would recommend them in a heartbeat.

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Thank V8660NUtinab
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear V8660NUtinab, Thank you for choosing to stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I'm happy that you enjoyed our rooms, especially the hardwood floors! I will pass your comments along to the staff and we hope to see you again! Regards,

Reviewed 3 weeks ago via mobile

Visit was for business for two nights. The Bar and restaurant was exceptional which was my first stop being very hungry after a long day of work, but the room was outstanding wood flooring very contemporary, new , very very clean , just wow is all I can say, the staff was truly professional yet very courteous. This is a...

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Thank Matthew B
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Matthew B, I am so happy to hear that you enjoyed your stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I will be certain to pass your comments along to our staff! We look forward to seeing you again! Regards,

WHITBY
Reviewed 3 weeks ago

Very clean and comfortable hotel. Staff were pleasant and helpful. Lovely pool and hot tub. Excellent for shopping at Galleria or Boulevard Malls. Near the highway but quiet and convenient. Great pool and hot tub.

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Thank MAUREEN M
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Maureen M, Thank you for staying with us while in the area shopping. I'm happy to hear that you were able to take the time to enjoy our pool & hot tub! We hope to see you again when you are back in the area. Regards,

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Near DoubleTree by Hilton Hotel Buffalo - Amherst

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Rd, Amherst, NY 14226-1047 (Formerly Hotel Indigo Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: $136 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and other travellers.
2 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the Lobby if you want quiet”
 of 5 bubbles 163bobt, 5 Dec 2016 | Read review
“I use the Hilton Honors app on my phone and it lets you check in and choose your room from the app.”
 of 5 bubbles Nw8517, 26 Oct 2016 | Read review
“It was quiet throughout the building, but we always request a room away from the elevators.”
 of 5 bubbles B1676PFdanr, 17 Oct 2016 | Read review
“I highly recommend signing up for HHonors to get free Wifi.”
 of 5 bubbles smummer, 10 Oct 2016 | Read review
“Rooms are pretty much the same on all sides and floors”
 of 5 bubbles RaktimRay, 21 Aug 2016 | Read review
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