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Homewood Suites by Hilton Buffalo-Amherst

Expedia.comUSD 180*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Buffalo-Amherst
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572 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Buffalo-Amherst
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Showing 570: English reviews
Okemos, Michigan
Reviewed 10 July 2016

The hotel is a pleasant, clean, and quiet place to stay. The staff went out of their way to make my stay a good one. They were even able to help me recover an item I left behind. I would highly recommend this hotel if you happen to be in the buffalo area

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Andrea J
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Andrea J, Thank you for taking the time to share your experiences at our hotel. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind is a “must share” with our team. We try to make our guests feel like they are in their "home away from home"....

Buffalo, United States
Reviewed 9 July 2016

This is the first time my husband and I had stayed at an extended stay place. Our last visit to the Buffalo area we stayed at a motel which was in stark contrast to the Homewood Suites. Did not know that there was a GREAT morning breakfast waiting. Even week day evenings there was a social hour with evening meals....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Leslie G
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Leslie G, Thank you for your feedback. We are glad you chose our hotel during your recent stay and we sincerely apologize for lack of hot water you encountered. Please be assured this is not typical at our hotel and we appreciate you bringing this to our attention. I am happy to hear you enjoyed our GREAT morning breakfasts...

Southern New Jersey
Reviewed 8 July 2016

For 3 adults, we always like the setup with a bedroom separate from the livingroom area w/pullout couch. Tried bringing our little dog this trip & hotel is very accommodating. We're happy with staff, cleanliness of room & pool area. Our only problem is the breakfast offerings; tiny cubed potatoes were oily & super hard, egg/ham sandwiches were bland....there was...

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Helpful?
Thank WeL0veTravel
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear WeLOveTravel, Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think our breakfast selections were satisfactory. Your comments will be taken under consideration as we continually work to...

New York City, New York
Reviewed 7 July 2016

Decent hotel. A bit dated and dusty but overall clean. Staff was pleasant. Pros/Cons- - Complimentary breakfast and dinner. For extended stays this get boring quick. They have the same 3-4 options rotated daily. Sometimes the food was served burnt. - There is always coffee and tea available in the lobby - Free wifi is sufficient but slow at times...

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Helpful?
Thank mink45
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear mink45, We’re very sorry we didn’t provide you with a completely satisfactory experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback. We use these comments to help us make improvements for you, our valued guest.

Lawrenceville, New Jersey
Reviewed 5 July 2016

Our family members (3 adults & 2 children) enjoyed staying here for second time. I would recommend this for family who visit Niagara falls. Complementary breakfast was good. Clean rooms and staff accepts for daily cleaning

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank ganeshmr
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear ganeshmr, Thank you so very much for your kind words about your experiences at our hotel. We truly appreciate your recommendation and your loyalty to us! We are glad to hear that you enjoy each visit! We look forward to seeing you again.

Washington DC, District of Columbia
Reviewed 5 July 2016

The three of us (including our seven month old baby) stayed in a one-bedroom room with king bed. It was near perfect as a place to stay. We had plenty of room for a port-a-crib in the living room, and we could shut the door and turn down the lights so the baby could go to bed early. We were...

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Helpful?
Thank BertDC
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear BertDC, I wanted to extend my appreciation for taking the time out of your busy schedule to write about your experience at our hotel. We try to make every guest feel welcome when entering the Homewood Suites and hope that they experience a pleasant stay like you did while our guest. We can't wait to welcome you "home" again...

Morristown, New Jersey
Reviewed 4 July 2016

We found the Homewood Suites to be an excellent day. It was well decorated clean friendly and an overall enjoyable experience. The staff was truly helpful and the breakfast and evening meal were wonderful. I would recommend this hotel to anybody who went to the Niagara Falls Buffalo area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank B6936AJalexm
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear B6936AJalexm,

Rochester, Minnesota
Reviewed 29 June 2016

We were traveling with 2 large dogs. The staff was courteous and efficient. Room (suite) was big enough to be comfortable. Pet fee was $75, annoying but seems to be the industry standard. Nice touch with the dog bone bowl at check-in, but we were not allowed to bring the dogs to the breakfast room.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Q8779WAmichaelw
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Q8779WAmichaelw, Thank you so much for allowing us the opportunity to serve you and your "2 large dogs"--and for sharing your experience with us. Our staff here at the Homewood Suites Buffalo/Amherst enjoys doing everything they can to accommodate our guests and their pets- and ensure all are given the best treatment and consideration we possibly can provide. Sorry...

Schuylerville, New York
Reviewed 29 June 2016

We stayed two nights for a wedding in the area. The hotel staff was friendly, rooms were well kept, and breakfast was delicious! It was very convenient and easy to get to off the highway. Our original reservation was for the Home2Suites in Cheektowaga as a wedding block of rooms. Existing guests extended their stay so we were upgraded to...

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Helpful?
Thank Ronalee M
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear Ronalee M, Thank you so very much for your kind words about your experiences at our hotel. We are happy to hear you enjoyed our quite extensive breakfast!! I will be sure to share your fantastic comments on staff service and cleanliness with the team, and thank them for a job well done. We look forward to seeing you...

Webster, New York
Reviewed 26 June 2016 via mobile

Great beds,clean spotless rooms,hallway rugs on 2nd floor in need of shampooing,very quiet even with a room facing the Xway. Very friendly staff. Bad breakfast ...rubbery omelets,sour hard boiled eggs, bland and cheap tasting baked goods,horrible tea assortment,coffee is not that great in room or lobby,fresh fruit included bruised bananas and unripened apples.....make your own waffles machine needs to be...

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Helpful?
2Thank sam48820
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear sam48820, Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay although we are sorry that you didn't think our breakfast selections were satisfactory. I would like to sincerely apologize for this as it sounds as...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 

Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Address: 1138 Millersport Hwy, Amherst, NY 14226-1721
Region: United States > New York > Amherst
Price Range: $204 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Hilton
Amherst Homewood Suites
Hotel Style:
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Buffalo-Amherst staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Buffalo-Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor, very quiet.”
BigWorldViews, 9 Nov 2016 | Read review
“Corner rooms are bigger.”
natachad245, 25 Oct 2016 | Read review
“There are no views or rooms better than the others, it just depends how high up you want to be.”
John_CNorfolk, 27 Aug 2016 | Read review
“Higher floor on the courtyard side.”
PappysCorsair, 22 Aug 2016 | Read review
“courtyard or lobby facing rooms are much quieter”
988jayf, 19 Aug 2016 | Read review
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Prices are for 1 room, 2 adults
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