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Rock Water Bay Beach Resort & Spa

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Rock Water Bay Beach Resort & Spa
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77 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Melbourne, Australia
Reviewed 18 March 2017 via mobile

Poor customer services from this rogue operator. Made my hotel booking via booking.com and cancelled within my free cancellation period but was still charged despite never having stayed at this resort. Tried speaking to hotel management via fb and emails to no avail. Did not acknowledge or provide proper explanation why this has happened. Seriously lacking in witholding customer credit...

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Helpful?
Thank CoconutJellyLover
poland
Reviewed 3 March 2017

Location is nice, a lot of flowers all around and fine view from every room. Hotel is about 45 km from Phan Thiet and there is nothing around it. If You want to go for a drink or food outside - nearest place / of low quality / is 400m. down the road. Swimming pool is always crowdy, food for...

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Thank jurgen88888
Reviewed 4 February 2017 via mobile

I and my family have a good room, nice pool. Have a strong waves. I like this so much. The pool has a wonderful view near the sea. The elevation is not working so we go down and up on foot, too tired.

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Helpful?
Thank Lê A
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear Lê A, The warmest greeting from Rock Water Bay Beach Resort & Spa. Thank you for your review. The elevator have been checked and fixed. We wish you all the best and would to see you again soon. Rock Water Bay Beach Resort & Spa

Ho Chi Minh City, Vietnam
Reviewed 6 January 2017 via mobile

Rooms are big with nice fixtures. Built on small rocky cliff, can hear waves. Beach view. No beach access, rocky beach, high waves, cliff. Warm water salt water pool makes up for lack of beach and sea swimming. No bar. Drinks at restaurant but closes at 10pm. No shop, canteen, market, nothing. Only restaurant, and that closes after 9 or...

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Helpful?
Thank Jonathan L
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear Jonathan L, The warmest greeting from Rock Water Bay Beach Resort & Spa. Thank you for your review. The in-house services and activities should be upgraded to bring you a nice vacation on next time. Thank you and wish you all the best, Rock Water Bay Beach Resort & Spa.

Phan Thiet, Vietnam
Reviewed 28 October 2016

The view was amazing, room was big which faced on the beach, you can hear the waive sound every morning. However, they should renovate the resort as it was too old. When we arrived, there were some group was waiting same us and they seat on the floor, open music loudly but none remined them to respect another guest. The...

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Helpful?
Thank Ruby1508
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear Ms. Ruby1508, The warmest greeting from Rock Water Bay Beach Resort & Spa. Thank you for your precious time to stay with us and give review. - For Resort room: we are renovating new rooms, and should be finished very soon at this year end, we would welcome you and family to visit again. - For Resort service: we...

Hanoi, Vietnam
Reviewed 19 September 2016

Designed on the cliffs of the resort is excellent. Green spaces and airy suitable for the rest of the family. I love here. But I also hope the Resort need to care about construction quality over time. It should be regular maintenance, restoration. Rooms are not new look.

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Helpful?
Thank camvan1412
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear Camvan1412, The warmest greeting from Rock Water Bay Beach Resort & Spa. Thank you for your kind review. Our rooms have planned to renovated soon to bring you all a pleasure vacation. We wish you all the best! Rock Water Bay Beach Resort & Spa

Reviewed 11 August 2016 via mobile

The view is amazing, the staff allowed us to check in earlier than their usual time (we called ahead though) and dinner was decently seasoned but the positive aspects end there. The staff is terrible. When we entered the room, I found the linens dirty, the fan rusty, and a THICK layer of dust covering the bird cage decorating the...

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Helpful?
Thank Jennifer L
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear Jennifer L, The warmest greeting from Rock Water Bay Beach Resort & Spa. We are sorry to see your reviews. Our rooms are planning to upgrade for a comfortable stay. For buffet breakfast service, we always keep those foods warm, and reduce before closing. We should ask for buffet ticket to recognize in-house guests, but we will check with...

Ho Chi Minh City, Vietnam
Reviewed 26 July 2016

1st impression: BEAUTIFUL VIEW - UNFRIENDLY RECEPTION STAFFS We arrived the hotel at late noon after the long trip on the car from the early morning We loved the charming view and the ocean smell right from the entrance While finishing the check-in, all the friends just jump around to take the pictures but the receptionist destroyed our mood by...

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Helpful?
Thank KuToHa
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear KoTuHa, The warmest greeting from Rock Water Bay Beach Resort & Spa. We are sorry for not good impression at Rock Water Bay service, but you may misunderstanding regarding to our package information. We may take this chance to explain for yours. - Firstly: we would like apologize for the reception service, we will remind our staff to serve...

Reviewed 8 July 2016 via mobile

We was so relaxing here, love the pool and the wave in Rock water bay resort. Not too crowed so u can enjoy the trip with your friends or your family. The staff is so nice and helpful. We will come back soon. Sure!

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Helpful?
Thank quangnhutly
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear quangnhutly, Thank you so much for your visit and give us kind reviews. We are happy to hear that please share your last vacation photos at Rock Water Bay Resort and would love to see you back with us on soonest. We wish you all the best! Warm regards, Zen Nguyen

Reviewed 1 June 2016

Located far from downtown Phan Thiet city and 5km from the Ke Ga light-house, the views of the sea and sky night were unforgettable. Seafood was good, but breakfast was poor. Facility needs to maintain and replace. Room is quite big but not in good condition. Staff was ok. The most interesting thing is the sea water swimming pool.

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Helpful?
Thank Mai H
Rockwaterbay, Người quản lý at Rock Water Bay Beach Resort & Spa, responded to this review

Dear Mai H, Thank you for your visit and give your kind reviews. Our breakfast menus should be considered for a good breakfast, we are also planning for room facilities renovation as well. Thank you and best regards,

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Rock Water Bay, Ke Ga, Lighthouse, Mui Ne, Phan Thiet, Swimming Pool ... more   less 

Additional Information about Rock Water Bay Beach Resort & Spa

Address: Ke Ga, Tan Thanh | Ham Thuan Nam, Phan Thiet 800000, Vietnam
Region: Vietnam > Binh Thuan Province > Phan Thiet
Price Range: $60 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rock Water Bay Beach Resort & Spa 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Rock Water Bay Hotel Phan Thiet
Hotel Style:
#42 Spa Hotel in Phan Thiet
#63 On the Beach Hotel in Phan Thiet
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Questions & Answers

Questions? Get answers from Rock Water Bay Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have nice view, there is also a lift to swimming pool and up to restaurant.”
jurgen88888, 2 Mar 2017 | Read review
“Ask for the highest room with full view of the pool. Where you can see almost everything, light house, sea, pool and whole resort.”
  • Bed
  • View of the pool, see and light house on the top righ side.
624maih, 1 Jun 2016 | Read review
“Best views are from the rooms in the highest level. For accessibility, ask for a room close to the elevator.”
678villek, 28 Feb 2016 | Read review
“Views from 308 were magnificent, and located close to restaurant”
geromam, 25 Feb 2016 | Read review
“The highest floor with sea view room is recommended.”
Huoucon, 12 Jan 2016 | Read review
5 of 5