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Hai Au Boutique hotel and spa

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Hai Au Boutique hotel and spa
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1,431 Reviews from our TripAdvisor Community

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Showing 1,216: English reviews
Wollongong
Reviewed 21 July 2013

The hai au is like no other hotel I've stayed in before. The staff are so friendly and caring, they would do anything to ensure you have a great stay!! The hotel itself is very basic but you receive 5 star service!! The hotel is very clean, the pool is great to cool off from the heat and its not...

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Thank Packhorses
Hamilton, New Zealand
Reviewed 21 July 2013

had a wonderful 3 days here. The staff were really friendly and even greeted you by your first name as you came into reception. The rooms were really nice and spacious. The breakfasts were great. A real bonus having a swimming pool. Location was really good - only 15 minutes walk to the old quarter and easy biking distance to...

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Thank Kerry S
Chiang Mai, Thailand
Reviewed 21 July 2013

The staff is very much the selling point of this hotel. You only have to ask and it is done, arranging trips, finding information. Their level of customer service is exceptional. The rooms are large the decor is a little jaded, but clean & comfortable, reasonably pleasant swimming pool area. The breakfast is a substantial buffet with excellent choice. The...

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1Thank Mercurial63
Auckland, New Zealand
Reviewed 21 July 2013

As other reviewers have said, the staff here are the friendliest team in Vietnam! Make you feel like a person, not a number! I didn't find the walk to town a problem, only a few blocks away. I really appreciated being met from the train, given breakfast for free, and an early checkin. Best welcome ever. Hotel rents bikes at...

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1Thank Barb721
Nha Trang, Vietnam
Reviewed 17 July 2013 via mobile

We were greeted warmly upon arrival, and the staff were all very nice, a little unorganized but willing to help. The swimming pool was fantastic and a great incentive, really nice place to chill out and meet other travelers the receptionists will even bring you a beer if you ask nicely. Overall really good value for the money you pay....

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Thank Nicole279098
Montreal, Canada
Reviewed 14 July 2013

We just loved our stay in this hotel. Service is great, we had the best breakfast ever (in comparition with the other hotel/hostel were we stayed and which had breakfast included), you can rent bike for the day, the swimming pool is sooooo great and it is not too far from downtown and from the beach. Just perfect!

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Thank Marie-Anne P
Reviewed 13 July 2013

First the good points: the welcome in the hotel is very friendly with well know vietnamese smiles from staff. They always will address to you with your first name during your whole stay. The hotel is not so good placed (4km from beach, 1km from Hoi an center) but no problem for mobility: bicycles and motorbikes can be rent directly...

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Thank Island-trave
Hoi An, Vietnam
Reviewed 11 July 2013

We had a horror night at a hotel 200m further out in the same road - what a relief it was to find Hai Au who have the best staff in Vietnam, the whole group speak wonderful English and are mischievious and funny - know your name and will help with anything and make you feel special. The rooms are...

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Thank jean h
Altdorf, Switzerland
Reviewed 9 July 2013 via mobile

we arrived at 4am from dong hoi and got a free pick-up at the bus station. we got breakfast for free and got an upgrade, because our room wasn't avaiable yet. to the ca dai beach it takes 10' (by bike, 1dollar oer day), to the much nicer beach "bach an" 15'. the staff is very helpfull, we booked our...

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Thank Bueschi6
Cardiff, United Kingdom
Reviewed 9 July 2013 via mobile

The hotel is poor, rooms where unclean with stained towels and blood on bed sheets. We did our laundry there which was a mistake as the job was not very well done but at less then $2 a KG couldn't complain. Te location is ok, it's a bit of a walk into town but the walk is fine. The people...

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1Thank Lilcoop12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $30 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#31 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the back alley are quiet.”
 of 5 bubbles ninarise00, 6 Feb 2017 | Read review
“Book a room away from the Gym next door. No lifts here.”
 of 5 bubbles solotravellerPerth, 17 Jan 2017 | Read review
“Get a room with windows, those without are quite musty.”
 of 5 bubbles 542antonyh, 13 Jan 2017 | Read review
“I always ask for a room with a window but as far as I know all the rooms had windows.”
 of 5 bubbles Traveltoonsbymp, 19 Dec 2016 | Read review
“My room had a window and was sunny enough. I experienced no noise.”
 of 5 bubbles regdragon, 14 Dec 2016 | Read review
5 of 5