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Hai Au Boutique hotel and spa

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Hai Au Boutique hotel and spa
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1,448 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
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Emeryville, California
Reviewed 1 week ago

Before booking at this hotel, we read the mixed reviews for room quality, but we didn't really get it until we stayed here with a small group and booked two rooms. One room was in the older section of the hotel -- smaller room, smaller bathroom, real key on giant keyring. The other room was in the newer, renovated section...

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1Thank ELE573
London, United Kingdom
Reviewed 1 week ago via mobile

This hotel was a really pleasant place to stay. The price was amazing. It is not too far from city center, you can walk there in about 10 minutes. Staff was super friendly and helped us organise a few trips. You can also get bicycles free of charge from hotel and can cycle to the beach (takes about 25 mins)....

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1Thank Lili H
bratislava
Reviewed 2 weeks ago

Simply lovely hotel, beautiful rooms with interesting ceilings and huge beds, nice pool, not far from Old town with very helpful stuff. Bathroom could use little upgrade for sure, but it was all right. Right when we arrived, we received lot of info about where to go, what to do. They even recommended some shops for custom-made clothes. We booked...

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Thank cokoladke
Reviewed 2 weeks ago via mobile

This hotel is like a home away from home. Staff are so friendly and helpful that they are almost like family. Stayed here a few time and can't wait until next visit. Always wish we could stay for longer. My favorite place in Vietnam. The pool is a bonus :)

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1Thank Lee H
Reviewed 2 weeks ago

Rooms are a little shabby, but this was more than made up for by the sweet and helpful staff. Breakfast was great (excellent coffee!), hotel is very well-located, and the hotel supplied free bicycles for guests' use. Lovely pool, and very clean rooms. We would definitely stay here again :)

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Thank Jordan B
Cork, Ireland
Reviewed 2 weeks ago

We were booked to stay here for 4 nights and ended up staying a 5th. The hotel staff were really nice and very helpful. The hotel offered free bicycles for cycling around the town and you could rent a moped ($8) or motorbike ($5) for a day through the hotel. The rooms were spacious and clean. It was a little...

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Thank denisekeogh07
Whitby
Reviewed 3 weeks ago

Original room was facing main street - very noisy. Moved to another room - had to decide whether we wanted to sleep at night with bathroom that left a lot to be desired or stay in original room, no sleep and nice bathroom. We changed rooms. The bathroom was old, had a bath I wouldn't think of using except for...

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Thank silverceleb
Mainz, Germany
Reviewed 3 weeks ago via mobile

The bed was not clean! It was too loud in the morning. The staff who prepared the breakfast was just too loud, we had room 204 and this was that close that you definitily get wake up by this noise! Too expensive for that what you get, we also stayed in the eden hotel, other side of the street, and...

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Thank David R
Sanremo, Italy
Reviewed 3 weeks ago via mobile

We were here for just one night, after have been in other 5 Hotels here in Vietnam and this one was absolutely Not so good as the other one! The room was unclean, the blanket has yellow stains and the bathroom's smell was also quite Bad. We are Not People WHO Need all perfekt but this one wasn't definitely 20€...

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Thank Sarasanremo
Reviewed 4 weeks ago

Lovely rooms. Staff who know your name after only meeting you once. A great breakfast if you;re not in the mood for street food in the morning and only a short walk to old town. Also free bikes. Could not recommend more

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Thank Sam E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $30 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#31 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for a newer/nicer room”
 of 5 bubbles ELE573, 18 Mar 2017 | Read review
“probably better to request room on second floor to get balcony and some view.”
 of 5 bubbles cokoladke, 14 Mar 2017 | Read review
“Friendly staff”
 of 5 bubbles 792same, 28 Feb 2017 | Read review
“The rooms facing the back alley are quiet.”
 of 5 bubbles ninarise00, 6 Feb 2017 | Read review
“Book a room away from the Gym next door. No lifts here.”
 of 5 bubbles solotravellerPerth, 17 Jan 2017 | Read review
5 of 5