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Hoi An Trails Resort

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#55 of 135 Hotels in Hoi An
Certificate of Excellence
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913 Reviews from our TripAdvisor Community

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Showing 752: English reviews
Newcastle, Australia
Level Contributor
144 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed yesterday NEW via mobile

On introduction, everything presents well - lodge style layout, large rooms, marble bathrooms and, as is the norm form Vietnam, ultra-friendly staff. However, the details let it down - very ordinary quality breakfast, a shower that constantly oscillates between scalding and cold, a shower recess that leaks water everywhere and a mattress so rock hard that both my wife and... More 

Helpful?
Thank Alan G
Melbourne, Australia
Level Contributor
4 reviews
Reviewed 4 days ago NEW

My boyfriend and treated ourselves to three nights here--and it was one of the highlights of our trip. The facilities are impeccable--with a pool, pool bar, restaurant (which is also delicious), spa, and 'clubhouse', it offers the amenities of a luxury resort but on a smaller scale. The location is perfect--midway between beach and town, the shuttle service is very... More 

Helpful?
Thank ninianneb
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Special mention to swimming pool bar staff member Huyen Tuyet excellent work who enhanced our 5 star experience - she was exceptional The ladies on reception Tien and Xuan could not do enough - they were great

Helpful?
Thank Pallidan
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day Pallidan, Thank you very much for staying with us and taking your time to write a great review about Hoi An Trails Resort & Spa. We are delighted to read that you thoroughly enjoyed your stay. Your compliments will be definitely shared with all of our Team especially with Huyen Tuyet ,Tien ,Xuan and we ensure this is... More 

Broxbourne, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW via mobile

My husband and I stayed here for 3 nights. Lovely hotel and staff were always polite and smiling particularly in reception and at breakfast. The rooms were a good size and decorated in a typical Vietnamese style. I particularly enjoyed the addition of the pottery on show- a nice touch. All rooms seemed to have a balcony overlooking the pool.... More 

Helpful?
Thank Terrie15
Van B, Manager at Hoi An Trails Resort, responded to this review

Dear Terrie 15, Thank you very much for your detailed review. We appreciate your kind words about everything at Hoi An Trails Resort and Spa including the room, the beautiful garden ,the shuttle bus services and especially the polite and smiling staffs. We are very proud to have brought the best service to you and made your stay with us... More 

1 review
Reviewed 1 week ago NEW

I was warmly greeted by a nice guy Minh upon arrival. The staff are friendly and helpful. Although I had a bad experience with a tricky taxi driver (at the time of returning the change), I was deeply impressed by the lady staff, Xuan whom always carried charming smiles. Sha answered my questions without impatience and helped me to find... More 

Helpful?
Thank Leung F
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day Leung F, Thank you very much for sharing your satisfaction on your recent stay at Hoi An Trails Resort and Spa . We are not also delighted to hear such a positive review but also very proud to having provided best service during your stay. Your compliments will be definitely shared with all of our Team especially Minh... More 

Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago NEW

My girlfriend of 45 years decided on a relaxing holiday in Hoi An Our accommodation at Hoi An Trials Resort was wonderful!! Great location, Very friendly staff special thanks to Minh at reception & staff for looking after us. My breakfast was awesome with great Pho and sizzling Vietnamese Pancake. No problems with transport into Old Town courtesy bus was... More 

Helpful?
Thank Lorraine J
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day Lorraine J, We feel proud to be your choice during your trip to Viet Nam, and on behalf of staff and management at Hoi An Trails, we would like to express our special acknowledgements to you for posting a review. Thank you for your endorsement on our friendly helpful staff especially Minh , awesome breakfast and so on.... More 

Port Douglas, Australia
2 reviews
Reviewed 1 week ago

Vinh,Toi and Tien who worked at reception were great.They even took me and the wife on the backs of there motor bikes into town and showed us around. The next day they took me for coffee with some of her friends. Really made our stay memorable .All the staff were great

Helpful?
Thank als1957
Van B, Manager at Hoi An Trails Resort, responded to this review

Dear Als 1957, Thank you so much for taking your time to share with us your great review on TripAdvisor . We love to hear you had a great time which is the most importance to us and we will pass your compliments to Vinh,Toi,Tien . Also ,we certainly keep up the good work and always listen to learn for... More 

Padua, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

If Hoi An got us, Hoi An Trails Resort&Spa enhanced the beauty of staying. It's located in a quite spot and it's the right choice for who travel to Hoi An. Our room was wide. Tub, shower, bathrobes, seating area, and view of the tropical garden with a fresh and quite swimming pool area. Hearty breakfast enriched by fabulous typical... More 

Helpful?
Thank TheGlobbers
Oakland, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

In addition to how beautiful the resort is, the breakfast is amazing. The pool is perfection. The happy hour is perpetual. And the rooms are decorated in a style that I draw inspiration from. The hospitality is noteworthy. The value is unsurpassed. Thank you Hoi An Trails! We love you entirely. ❤️

Helpful?
Thank Karen E
Van B, Hotel Operation Manager at Hoi An Trails Resort, responded to this review

Good day Karen E, Thank you very much for staying with us and taking your time to write such a great review about Hoi An Trails Resort and Spa . We are delighted to read that you thoroughly enjoyed the beautiful room, amazing breakfast ,perfection pool especially ,our hospitality . Your compliments will be definitely shared with all of our... More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

This Hotel was amazing, I expected something nice but it was spectacular. From the breakfast, to the room, to the outdoor sitting area and pool and the spa, all rare a 5 out of 5. If you are traveling to this wonderful town, think about staying here. And yes the staff was kind, considerate and helpful to a person.

Helpful?
Thank Linda S
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day Linda S, We feel proud to be your choice during your trip to Viet Nam, and on behalf of staff and management at Hoi An Trails, we would like to express our special acknowledgements to you for posting a wonderful review. Thank you for your compliments from our room ,breakfast ,pool to the spa services . Also, we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service. ... more   less 

Additional Information about Hoi An Trails Resort

Address: 276 Cua Dai Road, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $55 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Trails Resort 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hoi An Trails Hotel Hoi An
Hotel Style:
#12 Top resorts Hotel in Hoi An
#20 On the Beach Hotel in Hoi An
#22 Family Hotel in Hoi An
#24 Romantic Hotel in Hoi An
#24 Luxury Hotel in Hoi An
#35 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hoi An Trails Resort staff and other travellers.
5 questions
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Newtown, United Kingdom
4 months ago
Manchester, United Kingdom

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Questions? Get answers from Hoi An Trails Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed to be ok”
 of 5 bubbles Pallidan , 29 Nov 2016 | Read review
“1st or second level overlooking pool with balcony”
 of 5 bubbles 8lorrainej, 28 Nov 2016 | Read review
“overlooking the pool”
 of 5 bubbles als1957, 27 Nov 2016 | Read review
“All have windows to face the garden”
 of 5 bubbles njshy1966, 3 Nov 2016 | Read review
“Block 5 is excellent and more quiet”
 of 5 bubbles WendyDixon, 27 Oct 2016 | Read review
5 of 5
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