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Palm Garden Beach Resort & Spa

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#57 of 140 Hotels in Hoi An
Certificate of Excellence
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Palm Garden Beach Resort & Spa
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1,958 Reviews from our TripAdvisor Community

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There are newer reviews for Palm Garden Beach Resort & Spa
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Showing 1,551: English reviews
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

The hotel is very old and buildings / rooms are not well maintained. Room was very stuffy, no proper ventilation, also in a bathroom. The protruding bed's frame results in many bruises on the legs. On the positive site: breakfast is good, territory is clean, lunch in Colibri restaurant was tasty and reasonable priced for a hotel. Personnel is generally...

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Thank A TripAdvisor Member
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear guest, Your comments was giving great notes I surely the shortfalls are regularly fixed as we must keep us the dream destination for our guests. I sincerely appreciate your saying upon experiencing the style of Hoi an culture building and houses as we have different kind of accommodation while those have the tropical garden bordered around the rooms and...

Lindfield, West Sussex, UK
Reviewed 1 week ago

We much enjoyed our stay at Palm Garden, BUT although this might have been a 5* hotel once, it isn't now. Lovely reception staff, and decent enough breakfast. Our upgrade to a deluxe room .. well it was fairly ordinary. Nice bathroom but tiny amount of wardrobe space and no drawers. Even after our shower door was fixed, it still...

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1Thank NigelMoeDay
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear NigelMoeDay, Thank you for your comments of your stay recently at Palm garden beach resort Hoi an. the time I read your comments once the beach was fully recovery and reflects the most beautiful of the destination where ones expect a nice sand beach quietness just deep relaxing on the place while the pool is another option if one...

Reviewed 2 weeks ago

We enjoyed Hoi An and stayed at the different hotel near old town for the first night and decided to stay near beach. The beach resort was on the beach, but it did not have water sport equipments. I asked about snorkeling or diving trip at the concierge and he kindly explained that I could find one, but not worth...

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Helpful?
Thank Catherine K
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Catherine K, the January was still windy and sea waves were not great for water sport hence we hold this until end of Feb now we have started the water sport again including guided visit to Cham island where snorkeling and driving are possible in the trip. It was grreat that you chose us for your stay and I...

Wellington, Australia
Reviewed 2 weeks ago

We stayed with Palm Garden Resort for 9 days and would return here to stay again in a heartbeat. We had a beachside bungalow and looking out to the ocean and listening to the crashing waves is something you dream about doing. The Palm Garden Resort has everything you could possibly need. Great food, superb customer service & cleanliness all...

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Helpful?
Thank neilwendy2017
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear neilwendy2017, It was so great that having you all 9 nights staying with us and we were very happy to hear that at this time we could offer you with all great service at high level of standard. I could not help informing our staff members about your stay and compliments for our team continuous trying their best to...

Essex
Reviewed 2 weeks ago

We really have enjoyed our time here at the Palm Garden and will be sorry to leave. The room was spacious and bright with everything that we needed. All the staff were extremely pleasant and helpful and found the manager to be a charming man also. We also enjoyed their 2 hour countryside bicycle tour. Thought the hotel was very...

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1Thank Checkmate1
Hampshire
Reviewed 2 weeks ago

My friend and i stayed here for a week after a hectic stay in Hanoi and Cambodia, we were looking forward to a nice relaxing break and were delighted with Palm Garden Hotel. Our superior garden view room was wonderful, nice little terrace overlooking a pond with waterlilies (and very noisy frogs!). It was spotlessly clean, towels were replaced twice...

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Helpful?
Thank civciv46
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear civciv46, It was so great that you enjoyed every minutes you spent at our hotel so I was much thrilled read this and could not help telling the staff members how excellent service they made in ensuring you and every guests at the hotel always feel this place is a home away from home. Thank you for your stay...

kent
Reviewed 2 weeks ago

We stayed here for ten days after a frenetic stay in Hanoi. We had been warned about the lack of beach and we're impressed to see how much work had been carried out to replace what nature had dained to destroy. Although the weather wasn't wonderful for half of our stay we had a good time. The spa was very...

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Helpful?
Thank KentMaynard
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear KentMaynard, Thank you for choosing us for your holiday this time. I with team members were so thrilled to read your comments seeing you much understood how hard we tried to recover the beach recently. I sincerely appreciate that you had great review for our hotel through your experiences with the food, the room and the service we served...

Hemel Hempstead, England, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the palm garden for two nights in February This is a very nice hotel although the beach has been washed away due to storms so access is limited from the hotel however The pool is quite large so if sunbathing is your thing there is plenty of room. The room was a good size and breakfast has...

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Thank retiredandhappy54
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear retiredandhappy54, Thank you for telling the readers how good of your stay was at Palm garden resort and I was thrilled that despite the beach limit at the time you stay, you had a great stay and found our hotel nice with high standard room and great breakfast at high choice and excellent quality. Now today 10 March we...

Reviewed 3 weeks ago

This is a truly wonderful place which feels very special. It doesn’t feel like a typical beach hotel, it feels more like a chilled resort where you have all the facilities to relax and reflect. The resort is beautifully designed, it has a lovely restaurant and bar, a wonderful swimming pool and fantastic spa. It also has a very cool...

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Helpful?
2Thank Vaho V
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Vaho V, i sincerely appreciate that you rating high for Palm garden resort as you found the service and facilities greatly met your expectation. I was also impressed that the staff members had delivered the great hospitality and the friendliness and that made your stay even more incredible and our place become a truly special place as you said....

Rehovot
Reviewed 3 weeks ago

We stayed at the Palm Garden Resort for two nights with a group. The resort is located on 50,000sq.m. of lush and well landcaped tropical gardens with a beach front. Complinentary water, free wi-fi, complementary coffee and tea facilities, as well as free use of the pool, jacuzzi and fitness center make this place as one you might not to...

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Thank Ira G
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Ira G, Thank you for your stay at Palm garden beach resort recently and for taking time to write the review on Tripadvisor which you rate high value for our hotel through your enjoyable stay with us. We do look forward to another opportunity when we provide you again the best service on your next stay. best regards, Van...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 214 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $151 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#11 Top resorts Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#18 On the Beach Hotel in Hoi An
#26 Luxury Hotel in Hoi An
#38 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Palm Garden Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a lovely view of the gardens with the patio looking onto a fishpond, beautiful.”
 of 5 bubbles 395JanetK, 21 Mar 2017 | Read review
“bungalow with sea view were amazing , and very spacious”
 of 5 bubbles 610naghamb, 20 Mar 2017 | Read review
“Opt for a room on the beachside.”
 of 5 bubbles I8706CQjennyk, 3 Mar 2017 | Read review
“The resort has chalets so I would specify one or a ground floor apartment if you have trouble with stairs.”
 of 5 bubbles richardrW2772WY, 27 Feb 2017 | Read review
“Choose beach villa if u want the wow factor but you will hear the sea at night”
 of 5 bubbles jennifer794, 12 Feb 2017 | Read review
5 of 5