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Mercure Hoi An Royal

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Mercure Hoi An Royal
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236 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Reviewed yesterday NEWvia mobile

What a good & luxury hotel at very cheap price booking.Their breakfast is variable& tasty. They also provide good hostility & room service. And all the room of hotel are very good conditions and all the staff member of hotel behavior are very good

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Helpful?
1Thank college e
Reviewed 3 days ago NEW

I visited there with my friends for a week. And thank God we have chosen this Hotel. The rooms of the hotel are very comfortable & their pool is big & fantastic. Their food is fresh & tasty. They also provide complementary bikes to all guests. I love this hotel. Accept all these, their atmosphere and staff is very friendly...

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Helpful?
Thank Alex P
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Alex P, We are glad to know all of you enjoyed stay with our hotel. It is through feedback such as yours that we are able to maintain the quality of our service and look forward welcoming you again soon. Best Regards Masayuki Kobayashi

Gwalior, India
Reviewed 3 days ago NEW

WOW! This hotel is very comfortable. I visited it last year, they welcomed me very nicely. Their staff was very friendly and this hotel provides very nice facilities. They also provide bikes to their customers for short term.

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Helpful?
Thank abhis945
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear abhis945, Thank you for sharing your experience on tripadvisor and thank you for coming back to stay with us again. Your kind words will be passed on to our team. This certainly motivate them and us all to keep up the good work. We thank you again for your continuous support and look forward to serving you gain soon....

New Delhi, India
Reviewed 4 days ago NEW

I just can't express my feelings and joy in words after staying at this hotel. I visited this hotel last year and it was like my dream place. I was so amazed after checking out this hotel. It was a very pleasant experience for me. The environment of this hotel is so satisfying and so pleasant. And the best thing...

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Helpful?
Thank rikzb2001
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear rikzb2001, Thank you for posting your feedback of your stay with us. Your invaluable comments are very important to us as it allow us to maintain the high standards of quality, service and comfort to welcome you again. Best Regards Masayuki Kobayashi

Reviewed 6 days ago NEWvia mobile

Just can say one word which is worth for it that is "Awesome" I think according to me it provides the best facilities amongst all in tripadvisor...... Hotels are just awesome and great place to dive in ! 👍💯✌✌

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Helpful?
Thank Vrushabh K
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Vrushabh K, Thank you for posting a great review of Mercure Hoi An Royal. I will share your comment with our team which gives them higher motivation of work. We look forward welcoming you again. Best Regards Masayuki Kobayashi

Reviewed 6 days ago NEWvia mobile

I visited this hotel with my family and in got to say that their staff is very friendly and welcomed us in a charming way, the pool is awesome we enjoyed great time here and the breakfast is also very good and it has very good rotating menu. I would like to stay in the hotel again highly recommended.

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Thank Nischay T
Reviewed 1 week ago via mobile

This hotel is very nice & very comfortable. It's staff is very friendly. They also have a big pool. They also have a shuttle bus to beach. I am very thankful for the hotel management for giving this service.

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Helpful?
Thank gaurav1234567890
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear gaurav1234567890, Thank you for posting your great feedback about your experience staying at Mercure Hoi An Royal. All of our staff will continue improving our services and look forward welcoming you again soon. Best Regards Masayuki Kobayashi

bangkok
Reviewed 1 week ago via mobile

We had a very enjoyable 2 night stay. The staff were all very friendly and helpful. The old city was a short taxi ride. The only problem we had was that the water pressure was poor and therefore there were problems with having showers. One more thing was the morning bike ride. Great fun indeed.

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Helpful?
1Thank Hem3061
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Hem3061, Thank you for staying with Mercure Hoi An during your recent visit to Hoi An. I am glad to know you have enjoyed our services and morning bicycle tour. and thank you for the comment about the water issues, I will take an action on this. Best Regards Masayuki Kobayashi

Herefordshire, United Kingdom
Reviewed 2 weeks ago via mobile

Here only for a couple of days, lovely hotel. Upgraded to balcony over looking the pool. Bathroom not the best, water went cold when running bath, shower inside bath not the best bath. Apart from that superb looking and good value for money. A long walk thou to the old town or night market. Would recommend hiring a bike. Breakfast...

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Helpful?
Thank FionaFletcher
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear FionaFletcher, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Hoi An. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We look forward welcoming you again. Best Regards Masayuki Kobayashi

Reviewed 3 weeks ago via mobile

It was a very lovely hotel, the pool and breakfast buffet was amazing. Hot water was a little off, only lasting about 2 minutes each shower then would then cold. It's about 2km out of the town centre and a few extra km from the beach but they do offer shuttle services. The location still was amazing as the local...

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Helpful?
1Thank erin s
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear erin s, Thank you for posting a review of your stay to Tripadvisor. It is glad to know that you enjoyed your stay with our hotel as well as local cuisine around our hotel. It would be nice to taking bicycle around this time of the year to discover the local culture in Hoi An. I look forward welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located a short drive from Danang International Airport, Mercure Hoi An Royal is ideally located between Hoi An Ancient Town and Cui Dai beach. It is only minutes away from Thu Bon River, the historic Japanese Covered Bridge, and the local markets and tailors of Hoi An. For a truly memorable experience in Central Vietnam, choose between a modern hotel room or a poolside suite and pamper yourself with the most comfortable accommodation in Hoi An. ... more   less 

Additional Information about Mercure Hoi An Royal

Address: 321 Cua Dai Street | Cam Chau, Hoi An 563834, Vietnam (Formerly Hoi An Pacific Hotel & Spa)
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $62 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hoi An Royal 4*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#36 Luxury Hotel in Hoi An
#58 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hoi An Royal staff and other travellers.
8 questions
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Brisbane, Australia
Geelong, Australia
Tathra, Australia
6 months ago
Bristol, United Kingdom
over a year ago

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Questions? Get answers from Mercure Hoi An Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view, best staff, well furnished room”
 of 5 bubbles , 26 Feb 2017 | Read review
“Rooms are So comfortable to stay!”
 of 5 bubbles rikzb2001, 25 Feb 2017 | Read review
“Peaceful and enjoyable”
 of 5 bubbles rhettkwilson, 11 Jan 2017 | Read review
“Take advantage of the free bikes - in reasonable condition and the town is flat.”
 of 5 bubbles 29OAK, 26 Dec 2016 | Read review
“The higher the room the better, less street noise and chance of loud children or people using the pool”
 of 5 bubbles 810taylahb, 7 Dec 2016 | Read review
5 of 5