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Mercure Hoi An Royal

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Mercure Hoi An Royal
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286 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Indore, India
Reviewed yesterday NEW

This hotel is awesome... I mean wow it's service is good Ans preety cool.. I like to stay in this hotel... And I alwayz come this hotel and suggest to all my Friend and family member to stay in this hotel.. Thanks

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Helpful?
Thank sarfaraz9179
Townsville
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We recently stayed at this hotel with two other couples. It is a lovely hotel, a little bit different to the standard hotel lay-out, great cocktails and good breakfasts. The staff are particularly good - they speak English well and are most helpful. I was particularly impressed with Ms Vy. She went out of her way to help me resolve...

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Helpful?
1Thank Sharon M
About Hotel's Favourite Review
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Sharon M, Thank you for choosing Mercure Hoi An Royal during your stay in Hoi An. I hope your friends also enjoyed their stay with us. I will make sure pass your message to Ms. Vy which encourage her motivation into higher level. All of our team look forward welcoming you again. Best Regards Masayuki Kobayashi

Reviewed 2 days ago NEW

i have visited this hotel during my business meeting. and i have stayed here 3-4 days but . this hotel is awesome. it has superb atmosphere. co-operative staff are there. food is totally hygenic and healthy and testy food are there. really i am giving you a suggestion if you are going with your business planning than stay at this...

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Helpful?
Thank Ronak G
Reviewed 2 days ago NEWvia mobile

A very nice hotel like home all service is very good foods are awesome just love to stay here .one of the best hotel in world.suggest you to stay here you just love it .everything Is very nice and decorated. Love this hotel

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Helpful?
Thank Abir D
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Abir D, I appreciate you to spending a time posting your kind review on tripadvisor. It is glad to know you "feel like a home" with Mercure Hoi An Royal. Please feel free to contact me when you have a chance coming back to your home in Hoi An. Best Regards Masayuki Kobayashi

Kolhapur
Reviewed 2 days ago NEWvia mobile

OsAm... Ahh I Like It...!!! Friends ke sath Visit kiya tha, acha experience tha, Friends Jarur visit karna, is hotel ke rates bhi kam hai balki aur ke, aur is hotel me staff bi bahut polite hai ve hur customer ke 24/7 service provide karte hai..Hotel Bahut ache with all of functions ke bharkar kamre hai... Aur ha ISS hotel...

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Helpful?
Thank Abhishek S
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Abhishek S, Thank you for posting your feedback of your stay with Mercure Hoi An Royal. I am sharing your comments with our staff members which give them higher motivation of work. All of us look forward welcoming you again soon. Best Regards Masayuki Kobayashi

Melbourne, Australia
Reviewed 3 days ago NEW

Wonderful place to stay in Hoi An. Close to everything, great staff were very welcoming and very well serviced rooms. Pool and breakfast was really good. Having push bikes available was also a positive as you could explore the area. Thoroughly enjoyed our stay. We have no hesitation in going back to this Hotel when we visit Hoi An again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank johnengel1954
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear johnengel1954, Thank you for posting a great review of your stay with us. April is one of the best month visiting central Vietnam and exploring the city by bicycle would be the best. I hope you enjoyed beautiful scenery of Hoi An and makes you feel visiting again. All of us look forward welcoming you soon. Best Regards Masayuki...

Reviewed 3 days ago NEWvia mobile

Mercure hotel bahot achi hai. Ab me kahin bhi jata hu toh jyadatar mercure hotel me rukna hi pasand karta hu. And mercure hotel achi service provide karta hai. Mercure ka staff bhi bahot acha hai and customer ke sath bahot acha behave karte hai.

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Helpful?
Thank Harshil M
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Harshil M, Thank you for staying with Mercure Hoi An Royal and posting your kind feedback. All of us are happy to hear that you enjoyed our facilities and services. Please stay with us again. Best Regards Masayuki Kobayashi

Reviewed 4 days ago NEW

I visited to Vietnam last year in September and i decided to stay in this hotel.This hotel is old but it has all new services with new architecture.This hotel proves that the old is gold.I truly recommend you to stay at this hotel whenever you visit to Hoi An in Vietnam.

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Helpful?
1Thank romit g
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear romit g, We are making full effort of trying to provide the best comfort for the guest, make it clean, tidy and make fully functional of all the facilities. I believe all the guests basically look for clean & tidy space, well functioned air-con & water system, comfortable bed & pillow, free WIFI, charming pool, good food and services....

Reviewed 4 days ago NEW

Best hotel in Vietnam, service are good.The rooms were airy and had a nice view.rooms are very attractive. Rooms are very neat and clean. All staffs and workers are very attentive. All complementry service are fresh.best hotel in this price. Perfect palace for stay in this hotel. All stafs are eco frendly. Owner of hotel was absolutely great. The shower...

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Helpful?
Thank Rajeev r
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Rajeev r, Thank you for posting a great feedback about your stay with us. I will share your comments with our team members which encourage them for higher motivation of work. All of us look forward welcoming you back again soon. Best Regards Masayuki Kobayashi

Reviewed 4 days ago NEWvia mobile

The hotel provides good customer service as well as the food is of good quality. The staff in hotel is professional. Hotel provides free bikes if you want to visit church. Best hotel in low price and good facility.

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Helpful?
Thank Kartik A
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Kartik A, We appreciate you to spending a time posting your kind review. I am glad to know that you enjoyed our hospitality during your stay. We will strive improving our services and make it better all the guests fees value for money at our hotel. Best Regards Masayuki Kobayashi

379 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located a short drive from Danang International Airport, Mercure Hoi An Royal is ideally located between Hoi An Ancient Town and Cui Dai beach. It is only minutes away from Thu Bon River, the historic Japanese Covered Bridge, and the local markets and tailors of Hoi An. For a truly memorable experience in Central Vietnam, choose between a modern hotel room or a poolside suite and pamper yourself with the most comfortable accommodation in Hoi An. ... more   less 

Additional Information about Mercure Hoi An Royal

Address: 321 Cua Dai Street | Cam Chau, Hoi An 563834, Vietnam (Formerly Hoi An Pacific Hotel & Spa)
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $59 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hoi An Royal 4*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#39 Luxury Hotel in Hoi An
#64 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hoi An Royal staff and other travellers.
8 questions
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Brisbane, Australia
Geelong, Australia
Tathra, Australia
8 months ago
Bristol, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Mercure Hoi An Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good service”
sarfaraz9179, 27 Apr 2017 | Read review
“old hotel but its services are best and its architecture is also good,Best hotel.”
, 24 Apr 2017 | Read review
“Best room To stay in Vietnam”
rajeevr334, 24 Apr 2017 | Read review
“Pay the extra and get a pool side room.”
412garrya, 9 Apr 2017 | Read review
“The higher the room from the lobby, the better”
Montel056, 5 Mar 2017 | Read review
5 of 5