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See all 167 hotels in Hoi An

Mercure Hoi An

375 reviews
#120 of 167 Hotels in Hoi An
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Traveller (341)
Room & Suite (76)
Pool & Beach (63)
Overview
  • Excellent45%
  • Very good31%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Hoi An
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Contact Info
Name/address in local language
Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (375)Write a Review
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282 results
Traveller rating
142
87
35
12
6
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LanguageEnglish
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142
87
35
12
6
Show reviews that mention
All reviewspoolside suiteaccor hotelsthe hotel's shuttleold townvisited this hotelnice hotelthe pool area was lovelyfree hotelsmall gymjunior suitereception deskpool sidepush bikesegg stationfree shuttle to the beachbreakfast buffeta short taxi ride
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1 - 5 of 282 reviews
Reviewed 3 days ago via mobile

LIKES 1. Location is great for traveller who also dont mind a walk. - 15 min to old town. - 2 mins to best coffee resturant shop called Dingio Deli - good distance from hussel and bussel of main town 2. Free hotel shuttle is...More

Thank MCNJ123
Hotel's Favourite
Reviewed 26 September 2017

Stayed 2 nights found the staff so accomodating espescialy vho. Stuff up of flight times and pickups was quickly sorted by reseption. Close to local food and shops. Scooter or bike hire. Rooms cleaned well and not noisy. Brecky was substantial to carry you through...More

1  Thank Barinachris
Response from MercureHA, General Manager at Mercure Hoi AnResponded 1 October 2017

Dear Barinachris, Thank you for posting your kind feedback. I hope our service and facilities make you feel coming back to staying with us again soon. Best Regards Masayuki Kobayashi

Reviewed 4 days ago

found our selves here as part of a package tour for 5 nights ticks the boxes a little dated standard room with small balcony but no view to appreciate. anyone I would say staying more than 2 nights should take the upgrade to a suite....More

Thank jimrandall49
Reviewed 1 week ago

It's not the perfect hotel to stay but it certainly has the potential to be one of the best. Thing I like about this hotel : 1) slightly outside of old town at a very quite area. 2) lots of room but you don't really...More

Review collected in partnership with Accorhotels.com
Thank Lawneoh
Response from MercureHA, General Manager at Mercure Hoi AnResponded 1 week ago

Dear Lawneoh, I would like to start by thanking you for taking the time to write a detailed review of Mercure Hoi An on Tripadvisor. Your invaluable comments are very important to us as it allow us to improve and maintain the quality of service...More

Reviewed 1 week ago via mobile

Pluses...comfortable bed, free bikes to borrow, lovely staff, nice pool area. Minuses...thread bare towels, poor wifi. Dripping air conditioner, limited choices at breakfast. Try Circle burger for supper (a few steps away on your right as you leave property).More

Thank HappyCanadian13
Response from MercureHA, General Manager at Mercure Hoi AnResponded 1 week ago

Dear HappyCanadian13, We appreciate you taking the time to give us your feedback. It is through feedback such as yours that we are able to improve the quality of service and facilities. I wish you are continuing a good trip through Vietnam and hope to...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 56 - USD 82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in Hoi An
#76 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 56 - USD 82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in Hoi An
#76 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (341)
Room & Suite (76)
Pool & Beach (63)
Dining (50)
Hotel & Grounds (212)
Bathroom (26)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Danielle G
23 September 2016|
AnswerShow all 4 answers
Response from MercureHA | Property representative |
local shops are around hotel within walking distance but most of them close about 8 - 9pm. The distance to the beach is about 2km.
0
Votes
kazzalevi
16 August 2016|
AnswerShow all 4 answers
Response from MercureHA | Property representative |
yes, we have !!
0
Votes
Linda I
10 December 2015|
Answer
Response from MercureHA | Property representative |
Hi Linda, Thank you for your question. Please be informed that train tickets vary depending on the time of your booking and also the type of your seats on the train. All train booking websites are in Vietnamese only, not... More
0
Votes
Room Tips
"not sure why but on arrival had to pay a 2.5 vtd deposit [ £75.00 ] when settling our bill for upgrade had to..."
Read review
"Pool side suites are very good"
Read review
"Ground floor suite was lovely with easy access to pool, and lobby"
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"Pool Side Suite is very nice"
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