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Hoi An Riverside Resort & Spa

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#89 of 140 Hotels in Hoi An
Certificate of Excellence
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Hoi An Riverside Resort & Spa
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590 Reviews from our TripAdvisor Community

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Showing 460: English reviews
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Surrey, Canada
Reviewed 2 days ago NEW

A perfect day in HoiAn? Wake up in your comfortable, air- conditioned room. Make an early morning coffee and then sit out on your deck overlooking the river and rice fields. Shower in your giant bathroom. Go to the outdoor dining area to enjoy a lovely complimentary breakfast in the outdoor dining area attended by a super-friendly staff. Ask the...

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Helpful?
Thank dukefan1965
Hanoi, Vietnam
Reviewed 3 days ago NEW

We spent 3 nights here on our trip in Hoi An and it was a good experience. On arrival, we received warm welcoming from front desk staff which was a good start. Room was specious with balcony facing to river. Breakfast was good with many choices and friendly staff in restaurant. This place has small pool that is very nice...

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Helpful?
Thank Happybird1208
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Sir/Madam, Thank you very much for selecting our Resort for your trip to Hoian, Vietnam. We assumed that you had a comfortable stay at our property. The entire members made all the possible efforts to make you feel special. We are certain that you enjoyed all the facilities and services we have provided. Looking forward to welcoming you back...

Tutukaka, New Zealand
Reviewed 3 weeks ago

Yes it is on the river, but the facade and the interior needs a serious makeover. Our room was comfortable and clean but peeling paint, cracked plaster, water stains etc were a little off putting. You ask why I have then given it 4 stars? Well it was the staff who made up for the cosmetic shortfalls, they are friendly...

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Helpful?
Thank Tulawaka
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Tulawaka, Thank you for your comment and choosing our property for your holiday. Your review will be share to our staff. We are new Management just took over from the former Owner and we are planning the renovation in the coming time. Hope to welcome you back in the future Best regards the Hotel Management

Aberdeen, United Kingdom
Reviewed 4 weeks ago via mobile

I've posted reviews for the Hoi An Riverside and Spa in the past. I love this resort for many reasons. Now there are many many fine hotels in Hoi An of all different standards for the disconcerting traveller, so why do I always stay at this resort ? Well, I'm not that keen on concrete hotels with concrete swimming pools...

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Helpful?
Thank Dino_Rae
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Dino Rae, Thank you for your review, your recommendation words will be shared to Resort staff. The entire members made all the possible efforts to make you feel special. We are certain that you enjoyed all the facilities and services we have provided. We will certain we will maintain our services to satisfy our guests’ expectation. Looking forward to...

A TripAdvisor Member
Canberra, Australia
2 reviews
Reviewed 4 weeks ago via mobile

My husband and I stayed for 6 nights absolutely wonderful! Staff were sensational, facilities were great and being in between the beach and old town was perfect! Best of both worlds. Just far enough from town and the beach for peace and quiet at the end of the day!

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Helpful?
Thank A TripAdvisor Member
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear sir/madam, Thank you for having taken your time to let us know your feedback, your kind words have been shared with the staff. We have noted your positive feedback regarding our products and services.Please be assure we will continue to improve & provide consistency services according to our standards. We hope to welcome you back again. Best regards, The...

Reviewed 4 weeks ago via mobile

We booked at the hoi an riverside because we were looking for a quiet and river view. I m working in 5 stars hospitality, from my side and for a 4 star "resort" : Check in was fine, but lack of professionalism. Facilities looks old and need a bit of refresh. Pool is just in front of guests entrance so...

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Helpful?
Thank AirMike3
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Mr. Mickael, Thank you for writing review, your comments have been shared with the resort staff. We have noted your positive feedback regarding our view. Regarding to your advice about English training and facilities, we will discuss further with my team and we are pleased that we will be able to make some amends. Once again, we will continue...

Hanoi, Vietnam
Reviewed 5 weeks ago

a lovely hotel with a pleasant view to the river. a bit far from the beach and the town if you walk. fortunately they have the shuttle bus service to the town. limited selection breakfast. small but good pool.

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Helpful?
Thank duongenv
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Duong ENV, Thank you for your review. We assumed that you had a comfortable stay at our resort and regarding to the breakfast, we will discuss further with our team and we are pleased that we will be able to make some amends. Looking forward to welcoming you back. Best regards, The Hotel Management

Munchendorf, Austria
Reviewed 8 February 2017

A little bit outside the centre of town, in a quiet area with its buildings located along a river. The furniture and the bath are kept simple, but sufficient. Honestly I do prefer thoose rustic accomodations compared to the luxury or standard setting of hotel chains. The pool was nicely set, the garden between the houses as well and from...

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Helpful?
Thank enricoBeiWien
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Enrico BieWien, Thank you for your review, your words will be shared to our Team and we will certain we will maintain our services to satisfy our guests’ expectation. I agree with you that our view is unforgettable place and we have noted your positive feedback regarding our accommodation. Regarding to wifi and parking lot we will discuss further...

Reviewed 4 February 2017 via mobile

A lovely location on the river overlooking rice fields. Rooms comfortable although decor needs updating. Attention to detail is missing here and I was surprised it was listed as 4 stars and promoted as "the best boutique resort in Vietnam" . Hmm...not in my experience. I was expecting better facilities eg a relaxing cocktail round the pool. There is a...

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Helpful?
Thank Sharryn N
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Sharryn N, Thank you for writing review. We have noted that you were able to relax and enjoy the lovely location. Regarding to your comments about our facilities, we will discuss with our Team to make improvement and maintain our standards. Hope to welcome you back in the future. Best regards, The Hotel Management

Reviewed 4 February 2017 via mobile

Its in the detail. There is an underlying lack of standards that you dont expect from a business using the word "resort". Is it a resort? Well not in my universe but they might argue that strictly speaking they are. Semantics really. Dont waste your time on it. Is it a spa? Same answer. Is it a hotel that shouts...

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Helpful?
Thank Alan N
HoiAnRiversideResort, General Manager at Hoi An Riverside Resort & Spa, responded to this review

Dear Alan N, Thank you for having taken your time to let us know your feedback, your kind words have been shared with our Team. We have noted your comments regarding our resort, we will discuss further with my team and we are pleased that we will be able to make some improvement. Once again, please be assure we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting

Additional Information about Hoi An Riverside Resort & Spa

Address: 175 Cua Dai Road, Hoi An +84510, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: $59 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Riverside Resort & Spa 4*
Number of rooms: 64
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Also Known As:
Hoi An Riverside Hotel Hoi An
Hoi An Riverside Resort And Spa
Riverside Hotel Hoi An
Riverside Resort Hoi An
Hotel Style:
#27 On the Beach Hotel in Hoi An
#28 Romantic Hotel in Hoi An
#33 Luxury Hotel in Hoi An
#52 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hoi An Riverside Resort & Spa staff and other travellers.
2 questions
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Geelong, Australia
2 months ago
Melbourne, Australia

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Questions? Get answers from Hoi An Riverside Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the small river are delightfully quiet”
 of 5 bubbles dukefan1965, 23 Mar 2017 | Read review
“Book room with river view and away from pool as it could be quite noisy due to some families with kids who spent hours in pool.”
 of 5 bubbles Happybird1208, 22 Mar 2017 | Read review
“room with balconey with river and padi fields view absolutely”
 of 5 bubbles 169goh, 2 Feb 2017 | Read review
“Recommend a riverside room close to the pool.”
 of 5 bubbles PatD729, 29 Oct 2016 | Read review
“The upper floor rooms have a very nice view of the river.”
 of 5 bubbles lidag29, 23 Oct 2016 | Read review
5 of 5