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Al Hamra Residence & Village

TripAdvisorUSD 205*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 205*
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USD 209*
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Al Hamra Residence & Village
Al Hamra Residence & Village
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1,075 Reviews from our TripAdvisor Community

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Showing 661: English reviews
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Reviewed 2 days ago NEWvia mobile

This place is not a 5 star quality at all. We have faced a number of issues during our stay in a two bedroom suite. - torn towels (Hilton managed.. I wonder) - front desk never answer - horrible food - no value for money - no one sent for room repair issues - no toilet kits - there was...

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Helpful?
Thank Ashraf M
Colchester, United Kingdom
Reviewed 2 days ago NEW

The hotel was excellent, all staff could not do enough for you from Reception to Housekeeping, we had a problem with the air con and this was sorted immediately. Hotel was very comfortable and clean. The pool was excellent with life guards in attendance at all times. Cannot rate this hotel enough. Food was very good with plenty of choices...

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Thank sdspencer58
Reviewed 4 days ago NEWvia mobile

Very nice place, I stay at the village suites (villa suite) it's comfortable for family with kids, its big room , by shuttle bus daily going to the residence bulding to kids pool and beach. The breakfast very good,

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Helpful?
Thank Okouri
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Greetings to you! Thank you for taking time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village. It gives us immense pleasure to read your encouraging comments on your stay with us. Kindly be assured that your compliments have been shared with the entire team. We look forward to seeing you...

dubai
Reviewed 4 days ago NEW

I have never faced such a bad experience in UAE hotels I stayed in the village first and it is not more than 1 star hotel because I stayed many times in Ibis hotels chain arround the world which is 2 star hotel and it is more clear and tidy than this one smell very bad in the junior suite...

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Helpful?
Thank Anas A
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Thank you for your returns which are highly surprising and not reflecting the general dedication of the Employees and customer satisfaction commitment Al Hamra Residence and Village is used to provide. Let me express my sincere regret for your discontent that I have shared with the concerned, which is unexpected and most unusual. Our priority is to take...

Nottingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed in the 4 star village not the 5 star hotel. Unfortunately this is more like a 3 star especially after the other hotels we stayed at while traveling around the Emirates. Stayed HB, food was adequate but even though theme nights couldn't really tell what they were. On a positive note all the staff were very friendly and helpful...

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Helpful?
Thank briamand
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Greetings to you! Thank you for taking the time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village. We are pleased to note that you enjoyed the services and our facilities. Thank you for your comments on the pool and beach and the staff to be accommodating and friendly. This motivates...

Reviewed 6 days ago NEWvia mobile

We had a wonderful and memorable short vacation at the hotel as it was our 8 month old twins first hotel experience. I commend all the friendly staff we met at the hotel. Special mention to Melody for being so nice and accommodating. We had so much fun seeing our twins enjoyed the kiddie pool and didn't cry a bit...

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Helpful?
Thank Leizl M
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Greetings to you! Thank you for taking the time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village. I am delighted to read that you adored your stay with us and had a splendid trip. Thank you for your kind appreciation to the staff. I would like to extend my exceptional...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago NEWvia mobile

Rooms: 3/5 We stayed in the studio apartment in the Residence. Inside, the room was clean and tidy. The biggest issue I had was the elevator bell being very loud, it'll wake you up at night and it happened constantly as the hotel was busy. The staff cleaning the rooms on either side of us were also super loud when...

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Helpful?
Thank NeriseS
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at Al Hamra Residence and Village. We are absolutely committed to ensuring the complete satisfaction of our guests, and in turn, immediately addressing any issues that may have impeded a fulfilling stay at our hotel. Your comments have been thoroughly discussed with the concerned department heads and...

Reviewed 1 week ago NEWvia mobile

We've stayed only 1 night at this hotel but feel great and awesome. Perfect! We loved to stay more few days. Must return and recommend this property to friends and colleagues. Big thank you for Mr. Kenneth who made sure that we're having a great time and a good place to stay. Thank you, Mailene

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Helpful?
Thank nofear1089
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Greetings to you! Thank you for taking time to write a review on TripAdvisor about your recent stay with us. It gives us immense pleasure to read your encouraging comments on your stay with us. Thank for your encouraging annotations and appreciate your recommendation for our resort as ideal for holiday. I would like to extend my exceptional...

Reviewed 1 week ago NEWvia mobile

Spent 2 days in this hotel. There are various activities you can do from swimming at pool or the beach, or can play tennis or table tennis. I just hope that management won't charge extra if in case customers would like to use the facility even after 6pm especially during summer, cuz definitely no one would play under the sun...

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Helpful?
Thank Sarah P
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Greetings to you! Thank you for taking time to write a review on TripAdvisor about your recent stay with us. We are pleased to note that you enjoyed the services and our facilities. Thank you for your kind appreciation to the staff. I would like to extend my exceptional gratitude for the positive feedback though. With pleasure we...

Frankfurt, Germany
Reviewed 1 week ago via mobile

It is impressive how the staff were all the time smiling at us. Their service and kindness made our trip very special and made our stay very comfortable. A very big "Thank you" to Loveth, Johan, Yetti, Erika and the lovely Piyum for their kindness and professionalism.

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Helpful?
Thank Nabila R
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this review

Dear Guest, Greetings to you! Thank you for taking time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village. It gives us immense pleasure to read your encouraging comments knowing that you were gratified on your stay with us. I would like to extend my exceptional gratitude for the positive feedback though. With...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Set on the pristine beaches of the Arabian Gulf, and within close proximity to the tourism attractions of Ras Al Khaimah, Al Hamra Residence and Village offers you 147 spacious suites on the beachfront at Al Hamra Residence and 219 rooms and suites at Al Hamra Village adjacent to the 18-hole championship golf course, both located within 5 minutes' walk from each other. Distinctively decorated with wooden furnishings and offering various recreational facilities such as kids swimming pool, large adult pools, gyms, massage rooms, tennis courts, health club with sauna, English Pub, signature seafood restaurant and an English Pub, the resort beckons couples and families for an affordably luxurious holiday. Hotel features: beach area - 250 sq. meters - private beach, 3 outdoor pools and 1 kids pool, 3 restaurants and 4 bars, gymnasium, tennis courts, outdoor open air kids play area, convention centre nearby, 18-hole championship golf course nearby, complimentary shuttle bus to Dubai Mall (2 days a week, subject to prior reservation via front desk and availability). ... more   less 

Additional Information about Al Hamra Residence & Village

Address: Al Jazer St, Ras Al Khaimah 35604, United Arab Emirates (Formerly Al Hamra Palace Beach Resort)
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Price Range: $83 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Hamra Residence & Village 5*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#3 Top resorts Hotel in Ras Al Khaimah
#7 On the Beach Hotel in Ras Al Khaimah
#8 Luxury Hotel in Ras Al Khaimah
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Questions & Answers

Here's what travellers have asked, with answers from Al Hamra Residence & Village staff and other travellers.
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Questions? Get answers from Al Hamra Residence & Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not go for this hotel”
mustafaaD8193DN, 23 May 2017 | Read review
“Residence Two-Bedroom Suite with Sea View”
380rechelleb, 19 May 2017 | Read review
“all rooms non smoking - few have balcony and seaview”
nessimarv, 10 May 2017 | Read review
“The Classic room with balcony is highly recommended - either with pool view or towards the golf course.”
Sabine_Henrik, 8 May 2017 | Read review
“If staying at the Village the first floor rooms to the chalets may be smaller, ground floor are family rooms”
MaryOLeary_13, 2 May 2017 | Read review
5 of 5
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USD 205* /night
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Expedia.comUSD 209
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*Disclaimer
Prices are for 1 room, 2 adults
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