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Doubletree by Hilton Ras Al Khaimah

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Traveller (465)
Room & Suite (119)
Pool & Beach (62)
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Overview
  • Excellent56%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(24 reviews)
“treetop bar”(6 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Doubletree by Hilton Ras Al Khaimah
Special Offer: Plan Ahead and Save
Offers from Doubletree by Hilton Ras Al Khaimah
Special Offer: Plan Ahead and Save
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Reviews (954)
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All reviewsrooftop pooldoubletree by hiltontreetop barpodium restaurantdouble treemarjan islandfree shuttledubai mallsmall poolhalf marathonjunior suiterooms are largeal khaimamanar mallrestaurant staffbuffet dinnerresort and spa
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11 - 15 of 576 reviews
Reviewed 25 March 2018

Our second visit to this hotel. We like the central location, welcoming staff and good cleanliness. We stayed bed and breakfast. Breakfast had lots of food choices, fresh fruits, croissants, bread, toast, cooked foods and freshly made omelettes cooked to order. Fresh juice was good...More

1  Thank bcks1970
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 28 March 2018

Dear Bcks1970, Thank you for choosing to stay at the DoubleTree by Hilton in Ras Al Khaimah. We are so glad to hear that your second trip with us had been amazing. We are very pleased to know that we were able to create that...More

Reviewed 12 March 2018 via mobile

A fantastic Hotel and friendly staffs. Love the stay. Varieties of Food and close to the city. The newly furnished rooms are modern and spacious with entirely new ambience. Enjoyed our stay with kids and everyone in the family lived and enjoyed it.More

4  Thank Harish K
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 14 March 2018

Dear Harish K, Thank you for choosing to stay with us at the DoubleTree by Hilton. We appreciate you providing us with the feedback your stay. We are delighted to know that you had enjoyed the newly furnished room in our property and that you...More

Reviewed 12 March 2018

The check in process was smooth. The service was great. The breakfast is nice and tasty. There is a shuttle going back and forth from the hotel to sea. It is close to restaurants, main road and malls. The hotel has nice gym, pool, jacuzzi...More

Thank Daulet
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 12 March 2018

Dear Daulet, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. We really appreciate all the incredible feedback that you have provided us with for your stay and we were able to make an enjoyable one. We...More

Reviewed 10 March 2018

Having stayed at the Rixos last year, we decided to try this based on a recommendation. I wish we could combine the two hotels! Certainly more to do at the Hilton, but the Rixos had better food This said, we had a lovely stay at...More

Thank kaydearman
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 11 March 2018

Dear Kaydearman, We would like to thank you for choosing to stay with us at the DoubleTree by Hilton. We are very pleased to hear that you had enjoyed the property and the accommodations that were provided. We would like to apologize for the inconvenience...More

Reviewed 19 February 2018 via mobile

the warm cookie welcome was unexpectedly amazing! Staff was very kind and welcoming. Special thanks go to the night receptionist Mr Bilal he did everything and beyond to help he was great! Other special thanks go to Mr. Bijyam at the RoofTop Bar his customer...More

1  Thank Bemy B
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 25 February 2018

Dear Bemy B, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. We really appreciate all the incredible feedback that you have provided us with for your stay and we were able to make an enjoyable one....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 51 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#6 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 51 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#6 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (465)
Room & Suite (119)
Pool & Beach (62)
Dining (29)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton. This would depend on the package that your booking currently has, if it is only upgrading the package the rate will be different. Since our... More
0
Votes
moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. As for the email, if you go to our main website, which can be accessed through the TripAdvisor page, you will be able to... More
0
Votes
yhxiah
If you’re not happy with your stay, approach anyone from the team and we will make it right for you. This motto doesn’t apply at all in Double Tree by Hilton Ras Al Khaimah and Marjan. For the guest/S that are planning to stay in this property, be cautious enough as some of the property staffs are bunkers and crooks (they are also doubtful and not experienced enough with what they’re doing and designation.) Be sure not to encounter any issues as they are not capable in rectifying any situations; they’re not approachable, flexible and reliable with their words and not professional enough, in addition without any word of wisdom as well - this applies with any issues as a guest/S may encounter; especially when it comes to money matters. Hospitality should not be based all the time in revenue and how to get money from your guest/s especially without clear justification to the point that the property will charge the guest/S without proper investigation and communication and documentation. Hospitality should be like putting your shoes even just for sometime/s in your guest/s shoes and not to fool them with hidden charges. Sometimes the property staff needs to have the capability and ability of listening and understanding your guest/s before making any decisions; especially if you’re the person who’s empowered to make the decision. We’re on business trip just for a very short period of time and for the first time we have tried the property and the experience was way too far from what we have expected in the very beginning, we are so frustrated and not happy at all and will definitely our last stay and not recommendable as well based on what we have experienced. We understand that everyone may face different situations however, in any occasions the property can show the genuine hospitality. Giving alternative/s is one way of being hospitable instead of answering NO directly. Hospitality training is very important and should be applied to the following (Mercy - RESERVATION DEPT, Anthony and Prashanth - RECEPTIONIST, Bilal - NIGHT AUDITOR, Ruth - GUEST RELATIONS MANAGER) as it will definitely assist in delivering quality service with all your guest/S at the present and future guest/s. Hilton is known for its standard and the above experienced in someway jeopardised the brand reputation.
8 February 2018|
Answer
Response from RiadJohn | Property representative |
Dear Yhxiah, Thank you for the feedback and for choosing to stay with us at the DoubleTree by Hilton. We are sorry to hear that your stay did not go as expected. We understand that you are upset about the hospitality... More
0
Votes
Room Tips
"A King De Lux was spacious."
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"When staying here, call to be given slippers; they're only provided upon request."
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"Sea view is best, bottom floor"
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"mid range if on all inclusive"
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