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Premier Hotel Palazzo

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33 Gogolya St, Poltava 36011 Ukraine
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (162)
Room & Suite (117)
Dining (15)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Hotel Palazzo
Updated 22/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 17 hotels in Poltava
Location
Cleanliness
Service
Value
Exquisite four-star Premier Hotel Palazzo reminiscent of a classic palace, fully recreates the spirit and unique beauty of Poltava and blends harmoniously with the architectural ensemble of the central part of the city - Hohol and Pushkin streets. The Hotel offers a breathtaking panorama of the historic city. Hotel's special pride is a wonderful collection of hand-made tapestries from different corners of Europe, including unique historical specimens. The spacious rooms of the Hotel reflect the impeccable taste and style peculiar to the classical interiors. The Palazzo Restaurant is a favourite place for townsfolk and guests of Poltava. Classical European and Asian cuisine, a measured reputable atmosphere and unfailing hospitality of the hosts attract guests to visit this place. For business travellers the Hotel offers a conference room, a meeting room, and a business centre. The hotel also features free Wi-Fi, round-the-clock parking, a gym and a sauna.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Concierge
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
Russian
143Reviews1Q+A16Room tips
Traveller rating
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Popular mentions
Cougs321 wrote a review Oct 2021
Tarifa, Spain23 contributions39 helpful votes
Great location, clean and modern rooms... this is the second time I have stayed in this hotel and I came back for a reason... the rooms are clean and kept up nicely. The bed mattress was also surprisingly comfortable... most things are working a 10 minute walk from the hotel... there is a barber shop and pharmacy directly across the street from the lobby entrance; just in case you need a trim or toiletry... I am sure when I come to Poltava again, I will also stay at Palazzo again
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Date of stay: October 2021Trip type: Travelled solo
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Response from Artem Romanov, Sales at Premier Hotel Palazzo
Responded 24 Nov 2021
Dear Guest! thank you for your positive review. We are so glad to hear you got nice emotions while staying at our hotel. All our staff does their best to make our guests feel comfortable. In fact, our hotel is located in the center of Poltava, so it is easy find main city sightseeing and other useful places for your travel. We will be glad to see you again! Best regards, Artem Romanov, Sales & Marketing Director
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Svitlanka Sergiichuk wrote a review Aug 2021
Kyiv (Kiev), Ukraine271 contributions83 helpful votes
To say we were pleasantly surprised is to say nothing. The way this hotel treated us was the world class level: - pleasant compliments at check in due to Ukraine’s Independence Day - super helpful check in officers telling about all the best viewpoints in the city - security guys that helped us with everything from picking up the luggages to simply opening the doors for me when my hands were full - cute balcony in the room (we booked a panoramic room so it had its own balcony) In the end, we had to leave much earlier than planned due to family matters. Hotel served us complimentary tea and coffee before we left, and also gave us 2 takeaway bags of food. Thanks for the warm welcome, we will surely come back!
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Artem Romanov, Sales at Premier Hotel Palazzo
Responded 8 Sept 2021
Dear Svitlana! Thank you very much for your lovely comments regarding your stay at Premier Hotel Palazzo! We are very happy to make your visit to Poltava full of wonderful impressions and positive emotions. Awaiting the pleasure of welcoming you back again soon during your next trip to our city! Kind regards, Artem Romanov Sales & Marketing Director
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Sergey B wrote a review Apr 2021
232 contributions80 helpful votes
+1
I returned to Palazzo after 15 years and so glad I did. This is my favorite local hotel and for many reasons. The building itself is a treat to ones eyes - great example of fine architecture. I have always enjoyed the decor of this place - a lot of thought went into it and it creates an ambiance of coziness, refinement and style. The location also appeals to me - it is very close to the historic center but at the same time a little bit off the most busy street. Walking distance from all main places of interest and close to a number of parks. The main factor for me though are the people working there. Very friendly, caring and ready to attend to one’s needs. Restaurant is a worth mentioning as well. The menu is quite extensive and everything I tried was either good or very good. Special attention has to be given to the local Ukrainian dishes that are being cooked expertly. I think I have worked my way through the whole array of those. Enjoyed every single one. Restaurant staff is also great - prompt, efficient, attentive and very nice. Many thanks. Rooms are very clean and well kept. My room this time was a bit small compared to some other places, but that was OK - hardly spent any time in the room. Laundry service was prompt. The hotel even has a library - I only learned about it right before departure, so will need to come back and check it out! Great place, great people! Highly recommend.
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Date of stay: April 2021Trip type: Travelled on business
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Response from Artem Romanov, Sales at Premier Hotel Palazzo
Responded 11 May 2021
Dear Sergey! Thank you for writing such a great review and share your positive impressions about our nice hotel exterior, attentive and efficient staff, delicious cuisine at the restaurant and highest standards of cleanliness in guest rooms and public zones. All our team is very happy that we manage to fill your stay at Premier Hotel Palazzo with such unforgettable experience. Awaiting the pleasure of welcoming you back again soon during your next visit to Poltava!
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KAAROL wrote a review June 2020
Poland197 contributions36 helpful votes
We visited the hotel again in march 2020, just before COVID-19. I've got the room with panoramic view at the 1st floor. The room was large, clean and had a bathtub, as per my request. Breakfast was very rich, as always, with coffee from coffee machine (i really don't like instant coffee). Staff was very friendly. All of us (business visit of 6 men) was very happy about the stay. This is our "first choice" of hotel in Poltava.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
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Response from Artem R, Director of Sales at Premier Hotel Palazzo
Responded 22 June 2020
Dear Karol! Thank you so much for staying at Premier Hotel Palazzo and for your detailed and nice feedback. It is very important to us that you appreciate our efforts to make guests’ stay comfortable. We truly hope you will visit us again in the nearest future!
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Kenneth Kallusky wrote a review Dec 2019
Odessa, Ukraine112 contributions83 helpful votes
Amazing that I keep trying ! So I check in this hotel. 5 stars, no problem even had a bag guy help me with luggage ! In Ukraine wow ! So im good..Get to the room, wow ! Panoramic view as advertised ! Free coffee and tea believe it or not ! Bathroom a bit small, but fine. Nice furnishings, Double Bed a bit tacky but ok, they advertised Double Bed, Balconys not big enough for a table and/or chairs but again, as advertised they had one. In Ukraine ! As advertised. SO im still good.. Go to the retstaurant and now im in dis-belief ! Service, excellent and im a tough reviewer, I know..Food 4 stars. They actually let the chef be creative and he/she has done a wonderful job. All priced fairly. Very interesting deserts, high quality coffee and again, 4 stars. The ingredients to give 5 stars are just not available in Ukraine so its not possible.. Anyway, im very good now ! So I tell my better half we will stay another night and she proceeded to book massages etc and I myself was really looking forward to the Sauna, and a decent breakfast ! We get to the buffet, and DAM ! The same stuff as all the hotels in Ukraine but more of it !! So we eat this junk, they didnt have the good coffee at the buffet, they switched us to the machine made instant variety and so overall a 2 ! We get back to the room, I go to the balcony to smoke ( I totally observe the no smoking inside the rooms rule and thats why I book balcony's in the first place ) and this lady calls and addresses herself as the manager and that there is no smoking on the balcony's !!!! Hahahahaha.. Im shocked ! My lady is shocked and she's Ukrainian !! hahahaha..SO I tell this lady she is stupid, and everything else I could think of and we abruptly checked out ! FOOOOOOOOO !!! When we were leaving the room the nice front desk manager came up with the housekeeper and I told him check the mini bar and make sure we didnt steal anything , look good now... hahahaha.. I cant believe they do this.. Then when we were leaving the front desk dum lady told me two more times while I was leaving that I smoked on the balcony, my reply was shut up, I can hear..But in the end, there are 100's of hotels in Ukraine and I have yet to find one throroughly 5 star. I thought I did, but dam !! One stupid lady cost these owners several hundred dollars we were prepared to spend, but hey,, Its Ukraine !!! hahaha...
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: Don't waste your money booking a room with a balcony. There's no tables or chairs, to...
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Response from Artem R, Director of Sales at Premier Hotel Palazzo
Responded 4 Dec 2019
Dear Guest! First of all I’d like to tell that information about smoking you’ve expressed in your review is absolutely incorrect. We do not allow any smoking all over the hotel territory, neither in the room, nor balcony. According to our property rules – smoking is possible ONLY in the special smoking places located on the 2nd and 3rd floors. This information was indicated in your booking confirmation, written in the special sign in your room, and even more, while check in you’ve got this information from our Front Desk Staff. Secondly, you was smoking not even in the balcony, but standing inside the room near the opened balcony door. And when the Front Desk Manager called to your room and kindly ask not to do this, you simply started to abuse her verbally by phone and then continue to do this during check out. And thirdly, it is so sad to know you think you have the right to insult our employees or any other people, to call them “stupid”, yelling “shut up” etc. for “several hundred dollars”. I hope everybody else who reads your review and our answer will come to the right conclusions about this situation.
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PRICE RANGE
USD 63 - USD 92 (Based on Average Rates for a Standard Room)
LOCATION
UkrainePoltava OblastPoltava
NUMBER OF ROOMS
55
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Frequently Asked Questions about Premier Hotel Palazzo
Which popular attractions are close to Premier Hotel Palazzo?
Nearby attractions include Quest-Project Izolyatsiya (0.06 km), Shevchenko Monument by Kavaleridze (0.4 km), and Marusia Churai Memorial (0.2 km).
What are some of the property amenities at Premier Hotel Palazzo?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Premier Hotel Palazzo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Premier Hotel Palazzo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Premier Hotel Palazzo?
Yes, free parking is available to guests.
What are some restaurants close to Premier Hotel Palazzo?
Conveniently located restaurants include Kipyatok, Palazzo Restaurant, and Meat Wood.
Are there opportunities to exercise at Premier Hotel Palazzo?
Yes, guests have access to a fitness centre during their stay.
Is Premier Hotel Palazzo located near the city centre?
Yes, it is 0.5 km away from the centre of Poltava.
Are any cleaning services offered at Premier Hotel Palazzo?
Yes, dry cleaning and laundry service are offered to guests.
Does Premier Hotel Palazzo offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Premier Hotel Palazzo?
Many travellers enjoy visiting The Holy Cross Exaltation Monastery (2.3 km).