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Crystal Palace Luxury Resort & Spa

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#18 of 228 Hotels in Side
Certificate of Excellence
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Crystal Palace Luxury Resort & Spa
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828 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Palace Luxury Resort & Spa
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Showing 496: English reviews
Side, Turkey
Reviewed 26 June 2015

Staying at this hotel at the moment the foods dreadful all the same thing and always cold.the staff in the restaurant are so unhelpful asked for a high chair for the baby never got one. Was never asked if we'd like a drink. Entertainment is dire every night booked with jet2 supposedly all inclusive plus with premium brand drinks .......

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Helpful?
2Thank Sally M
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Sally M, Thank you very much for your review on Tripadvisor. Your opinions are the basis for continuous improvement of our services. Therefore, all open words of our guests are taken into account so that we can plan for continuous improvement. Our kitchen team is preparing the dishes according to our 14 day dining menu. So that it is...

Reviewed 18 June 2015 via mobile

Spent the last week in may here and could not fault a thing! Food was great went to 3 of the a la cartes (mexican, Chinese and Italian) great service! The hotel was immaculate even the toilets at the pool and beach areas! The entertainment was really good and our drinks were never empty! There weren't many staff who spoke...

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2Thank Kathryn F
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Mrs. Kathryn F, Thank you very much for your kind and valuable review. I was delighted to learn that you were generally satisfied with our services,food, A’la Carte Restaurants, cleanless , entertainment of our staff. Once again, thank you so much and we are looking forward to welcoming you back soon. Kind Regards, Lemi Küçük General Manager Crystal Palace...

Manchester, United Kingdom
Reviewed 17 June 2015 via mobile

Just returned from a ten night stay here with a group of 15 adults and children. I have been on a few all inclusive holidays and this hotel did not dissapoint. Rooms were huge and cleaned every single day mini bar refreshed also on a daily basis. Pool area was great tons of loungers and we never struggled gettin 10...

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3Thank stephanieh h
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Stephanieh h, Thank you for choosing our hotel for the FİRST time already and for taking the time to share your review. We were delighted to know that your holiday was great. Our sincere gratitude for your kind compliments regarding our staff, it was an honor to receive such a praising feedback. Looking forward to welcome you back again...

Reviewed 15 June 2015 via mobile

Being morbidly obese and borderline alcoholic, all inclusive holidays are something that I regularly enjoy and our stay at Crystal Palace beat all of the previous ones! The choice of food and drink was varied and interesting, although if you are expecting a full English breakfast, you will be disappointed. Having visited Turkey before, I wasn't and so I was...

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Helpful?
13Thank Andrew G
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Thank you very much for staying at Crystal Hotels and sharing your positive experience with us on Trip Advisor. We are more than happy that you have enjoyed your special stay with us and that you have been impressed by the room facilities, restaurants, beach and our team members. Your lovely feedback is another reminder of why we love what...

Reviewed 14 June 2015 via mobile

Stayed for just one night as my wife and I own a house in Turkey and thought we would stay there for a treat. When you walk in it's at first impressive but when you look a little closer the chairs are looking worn; there is dust on the table lamps - little things being not quite perfect for a...

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Thank adrian d
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear adrian d , Thank you very much for your kind review and stay at our hotel. It is a great pleasure that we met your expectations in general. Please kindly be informed that our food and beverage manager have been informed about your comment for our bar staff services, to take necessary actions. We also looking forward to see...

United Kingdom
Reviewed 13 June 2015

Just returned from a ten day stay at this hotel. The room was a little on the small side but very clean. There was a good choice of food with beautifully presented deserts.Staff were very friendly especially the life guards on the sides who were great fun. Overall we had a wonderful time and would recommend this hotel.

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3Thank Popcorn L
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear '' Popcorn L'' Thank you for being our guest and for taking the time to share your kind review following your stay. We were happy to find out that the hotel exceed your expectations with its various facilities,which allows our guest to enjoy numerous privileges absolutely free of any additional payments, made your family holiday excellent. Our sincere gratitude...

Glasgow, United Kingdom
Reviewed 13 June 2015

This is a very nice hotel but my only complaint is due to the shortage of sun beds at the pools. My family like to relax at the pool rather than the beech but on many occasions even early in the morning we could not get sun beds. This spoilt what would of otherwise been a perfect holiday. The majority...

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Thank Eann P
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Eann P., Thank you for taking your time to review our hotel on TripAdvisor. Our primary purpose is to offer you a good holiday. Our gratitude for your kind and thoughtful review posted following your recent stay at Crystal Hotels. We were delighted to welcome you to our hotel and to know that all your wishes of a family...

Reviewed 11 June 2015 via mobile

I loved everything about your hotel. But like a previous review one ice cream machine is a bit of a let down. I noticed in your reply that you say it only fifty metres away but have you ever tried balancing 4 ice creams and getting back quickly enough that they don't melt. Surely another machine next to the two...

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Thank Icreamlover
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear ''Icecreamlover'' , Thank you for being our guest and for taking the time to share your kind review following your stay. We were happy to find out that the hotel exceed your expectations with its various facilities.which allows our guest to enjoy numerous privileges absolutely free of any additional payments, made your holiday excellent. We would like toinform you...

lancashire
Reviewed 9 June 2015

Just waiting to go home from this fabulous hotel everything about this hotel is perfect it is spotlessly clean and the staff are amazing even if they don't speak good English they will find someone who does there motto should be ask and you shall get because nothing is too much trouble for them the food is excellent werever you...

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3Thank dustydogo7
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear dustydogo7, Thank you for choosing our hotel for the FİRST time already and for taking the time to share your review. We were delighted to know that your holiday was great. Our sincere gratitude for your kind compliments regarding our staff, it was an honor to receive such a praising feedback. We will forward your nice comments about reception...

Reviewed 6 June 2015

This is our 2nd stay at a Crystal Hotel group Hotel and I have to say the service is excellent. The food, accommodation, location and standards are excellent. We went as a large family group (9) and every single one of us loved it. We will certainly be going again.

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2Thank freddie3003
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear ''freddie3003'' Thank you for being our guest and for taking the time to share your kind review following your stay. We were happy to find out that the hotel exceed your expectations with its various facilities, the food in our restaurants, the bars and that especially our Ultimate Inclusive concept, which allows our guest to enjoy numerous privileges absolutely...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Beklentisi yüksek olan konuklarımızı Çolaklı'daki CRYSTAL SARAY'ımıza bekliyoruz. Akdeniz'in CRYSTAL sularına yaslanmış bu SARAY her noktasında lüksü yaşatır. Mavi bayraklı, ince kumlu plajı, değişik boylarda havuzları ile her yaştan çiftlere ve çocuklara cennet keyfi sunar. ... more   less 

Additional Information about Crystal Palace Luxury Resort & Spa

Address: Colakli, Side, Manavgat, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Price Range: $118 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Palace Luxury Resort & Spa 5*
Number of rooms: 509
Reservation Options:
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Also Known As:
Crystal Palace Luxury Hotel Side
Crystal Palace Luxury Resort And Spa
Hotel Style:
#6 Top resorts Hotel in Side
#14 Spa Hotel in Side
#14 On the Beach Hotel in Side
#16 Romantic Hotel in Side
#17 Family Hotel in Side
#17 Luxury Hotel in Side
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Palace Luxury Resort & Spa staff and other travellers.
111 questions
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Glasgow, United Kingdom

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Questions? Get answers from Crystal Palace Luxury Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“D.Block the quietest rooms”
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“Try pool view room but they are expensive”
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“Sea view Rooms top floor is the best”
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5 of 5