Centara Hotel & Convention Centre Udon Thani
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Centara Hotel & Convention Centre Udon Thani

277/1 Prajaksillapakhom Road Amphur Muang, Udon Thani 41000 Thailand
Traveller (722)
Wuff & Munch 4
Dining (86)
06 Executive Suite 5
Room & Suite (39)
What is Travellers’ Choice?
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About

4.0
#1 of 69 hotels in Udon Thani
4.6 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The four-star Centara Udon enjoys a central location, adjacent to the city’s largest shopping destination, CentralPlaza. The 259 rooms and suites feature comfortable living spaces (32-128 square metres ) and most offer the choice of a king-size bed or twin beds. The Executive Suite has its own Jacuzzi. Traditional Chinese cuisine is served at Luk Fatt, one of the most popular Chinese restaurants in Udon Thani. Ban Chiang is the hotel’s all-day dining restaurant serving a vast choice of Thai and international dishes along with Isaan specialities; and there are two bars and a cafe. An outdoor swimming pool with Jacuzzis, sauna and steam room, a fitness centre including weight and aerobics room and a business centre are all available. Spa Cenvaree has several Thai pavilions and offers a range of holistic treatments and traditional massages for couples and individuals. The airport is 20 minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Karaoke
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
VIP room facilities
Bottled water
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, German, Thai

Location

277/1 Prajaksillapakhom Road Amphur Muang, Udon Thani 41000 Thailand
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Udon Thani Airport
Wattay
1,380Review9Q+A100Room tips

Reviews
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Detailed Reviews
Kent wrote a review Apr 2022
1 contribution
5.0 of 5 bubbles
The hotel is conveniently located right next to the biggest mall in town which was an absolute plus for guests. Upon arrival, we were greeted by the warm smiles of the friendly staffs and within minutes, we were nestled in our rooms.

Rooms were great with all the necessary amenities provided for and in-room Wifi was stable enough to hold Skype meetings. The “single” bed was approximately the size of 2 queen beds combined, which was amazing. Housekeeping team was always on time with great attention to details. To top this experience off, the hotel lounge serves a wide array of cocktails and bites with live singing performance. A perfect setting to unwind after a long day!

Overall, we thoroughly enjoyed our stay here thanks to the warm hospitality by the sales manager, Som, and her amazing team. We strongly recommend this hotel to anyone visiting the city of Udon Thani.
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Date of stay: March 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 31 May 2022
Dear kentD6874XZ, Thank you for your kind review and comment with deep details as mentioned overall for your visit. We are all great feeling to read your comments and I do share your comments with our employee reader's board. I also share your message with Som personally and she does look forward to seeing you again on your future trip to your home away from home in Udon Thani. Sincerely yours, Gorn Puangkhao General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe H wrote a review June 2021
3 contributions2 helpful votes
5.0 of 5 bubbles
My wife and I experienced amazing hospitality at the Centara. The staff in the restaurant, reception area, and housekeeping were all extremely gracious and attentive to details. They even remembered who preferred cappuccino and who liked a latte in the morning! We plan to return soon!
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 12 July 2021
Dear F7428XMjoeh, Thanks for taking the time to post this! We really appreciate it. We all here at Centara love all the works that we have done and appreciate your comments. Hope you can come back and give us more reviews in the future. We look forward to seeing you again soon! Best regards, Gorn Puangkhao General Manager
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Steve P wrote a review Nov 2022
Dagenham, United Kingdom43 contributions5 helpful votes
4.0 of 5 bubbles
Great hotel, centrally located next to Central Plaza.

However a bit hit and miss with certain things.

I've stayed at this hotel probably 20 times in the last 2 years and usually pay for a large room with a massive bed.

I'm usually on floor 9, simple things like bath robes/slippers are in some rooms and not in others, things in the bathroom seem to vary, like travel toothbrush, etc if you have forgotten.

I pay the same rates for staying most times.

I stayed on 7th floor this weekend and the room wasn't as good as the 8th floor on my last weekend stay 2 weeks ago.

Also for a regular stayer I'm confused because I always pay in advance using a charge card (I don't use credit cards) why they insist on a 800thb deposit per night???

That all said it's a great hotel, staff are very friendly, can't really complain without a few tweaks.
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Plenty of parking outside or underground car park to keep your car cool out of the sun. This...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 29 Nov 2022
Dear Steve P, Thank you for your kind review and comments with our service. Good acknowledge is taken and I shall review with our Room Division Team regard on amenities set up. All our team are happy to see your comments and kind suggestion which I do pass to all concern team. Hopefully that we can do better on your next return for better scores and I do look forward to welcome you back to your home away from home into Udon Thani. We do look forward with immense pleasure to welcome you again in the near future, I remain Best regards, Gorn
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East_of_sweden wrote a review Mar 2021
Bahamas10 contributions4 helpful votes
4.0 of 5 bubbles
Dont get me wrong. This hotel is good or maybe best in Udon.
However, as name Centara I expected a bit more than mediocre.
Breakfast was tasteless. I can tell you we have been to many of average to
5 stars but this hotel offered sub-par breakfast taste. It needed immediate improvement. Bacon was tasteless and the thai food was too spicy even
for E-san persons. You know what I meant...
Also other areas need for improvement are to begin with, the check in staff. They explained much less than they should such as omitted the detail about breakfast time, the included welcome drink, or discounts to centara restaurants.
In room we found the bed and sleep quality is great. However as other guests already said that the TV cant be turned off? why? AC just blown very cold air, and the shower water was inconsistently drained very hot water which only available at high flow.
No complimentary alcohol gel at check-in is worse to its peer such as Dusit group.
All in all, it's still a good hotel to stay in. But to get to 5 star review it needed to improve as above.
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Date of stay: March 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 2 June 2021
Dear East_of_sweden, Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we want to keep improving. As new GM of the property since I was joined on May 2021. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind suggest to improve about our business. We really appreciate both the kindness and the honesty. We’re going to fix these issues and we hope you’ll stay with us again. We hope to welcome you back again when you return to Udon Thani soon! Best regards, Gorn Puangkhao General Manager
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Greg G wrote a review June 2022
15 contributions2 helpful votes
4.0 of 5 bubbles
Our second time staying here this year. We did get an upgrade to the 14th floor. Arriving and departing went very smooth, the room was nice and the breakfast offered was good. Just one complaint. I do not understand why in the heat of the summer that the windows shades are open when we arrive to a roof flooded with heat! It took over 2 hours to cool down the room! Why not keep the window shades closed! Plus, I set the temperature to 20 and the room never got that cold, not even close. It is too bad hotels now only let you run the AC in the room when the card key is present. You only get one key card so you always come back to a warm room. Seems hotels are more concerned on saving energy costs than the comfort of their guests.

And the bed was awesome! So soft!
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 30 June 2022
Dear GMoney2312, Welcome back to your home away from home. Glad that you like our upgrade newly renovated room on the top floor with overall services and breakfast at our new outlet "Publico" Good note is taken on window shades and temperature into room which we will manage to fix it at later stage. Thank you for your kind comment and advise. We do look forward for your third coming stay into Udon Thani again soon. Sincerely yours, Gorn Puangkhao General Manager
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Jason C wrote a review June 2023
5 contributions
5.0 of 5 bubbles
The Centara Udon Thani has been my go-to hotel since 2015, and I have always been impressed by the great service, room quality and size, and always-welcoming staff members. Located smack in the centre of town, it is within walking distance from all the land transport options one would need, and has every possible comfort within a short 5-minute walk radius. My only quibble was the patchy WiFi internet reception in the rooms. As a business traveller, I need to be in contact with my office via Zoom, and this was greatly impeded. The hotel has mobile 4G routers on standby, but even these were somewhat intermittent at times. Apart from that, well done Centara Udon!
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dab107 wrote a review Jan 2022
Bangkok, Thailand298 contributions123 helpful votes
5.0 of 5 bubbles
The rooms are always immaculate and the breakfast is excellent. Centara staff are trained to the highest standards and know how to make a guest feel welcome and taken care of. We have been pleased with the Centara brand every time, in many locations, and Centara Udon Thani never disappoints us. Highly recommended.
Read more
Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 28 Jan 2022
Dear dab107, Thank you so much for taking the time to review us with the highest scores. Everyone here at Centara Hotel & Convention Centre Udon Thani loves to know that our customers enjoy what we do. We are always trying our best to make your experience memorable and we’re glad that we’ve achieved it! Thank you again! We’re looking forward to making your experience even better in the future! Best regards, Gorn Puangkhao General Manager
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Craig M wrote a review Aug 2022
5 contributions5 helpful votes
5.0 of 5 bubbles
The hotel has an excellent location in the heart of Udon Thani next to the shopping centre.

The hotel is current undergoing a renovation programme but this did not distract from my enjoyment and experience of the hotel.

The housekeeping staff were very friendly and helpful. They ensured my room was carefully cleaned daily to a high standard.

The breakfast buffet catered for all tastes and had a wide selection of food item’s available.

The fitness centre was very good with a good range of equipment available.

The swimming pool was not in operation during my stay but the hotel laid on a free pass and courtesy coach to the local water park complex. This was definitely a worthwhile experience.

The newly renovated rooms made my 16 night stay very relaxed and comfortable and will return again.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Lots of amenities associated with big hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 3 Sept 2022
Dear Khun Craig, It was nice to hear from you for our long stay guest who had most facilitate on our property. Thank you for your kind comments and update with all services which I already shared among team. We do look forward to welcome you to your home away from home soon, I remain Best regards, Gorn
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Tartare P wrote a review Oct 2023
Cha-am, Thailand180 contributions57 helpful votes
5.0 of 5 bubbles
Can’t wait until the check out date to write the review!

The porters were very attentive and the security guards were very friendly and helpful. The duty manager at the check-in counter, Khun Sukhanya (I apologize if I remembered her name incorrectly), was also very friendly and thoughtful. She noticed that I had booked two rooms for three people and offered to specialize the room and bed type for us to make our stay as enjoyable as possible. As I passed through the different areas of the hotel, all of the staff were very professional and friendly. I will definitely be back!
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
926kurt346 wrote a review June 2022
1 contribution
4.0 of 5 bubbles
Had a nice stay in Centara Udon Thani, while the hotel is a bit dated and during my stay renovations were underway, here and there a few things were broken. Anyway the staff was very helpful and als willing to help with some advices for the region. Got a free room upgrade, which was very attentive. Breakfast had a lot of options, I focused on the Thai ones and was very happy that they were even serving Thai Coffee for breakfast.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: June 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorn Puangkhao, General Manager at Centara Hotel & Convention Centre Udon Thani
Responded 25 June 2022
Dear 926kurt346, Thank you for your valuable time reviewing us. We do hope that the overall renovation process during your stay does not mar your stay experience with us. Our team tries hard to ensure that all guests are not affected by this improvement and come up with attentive services to compensate as much as possible. Some items we create as local touches are Thai Coffee that reflect Thai Ways and we are happy that you like it. We look forward to welcoming you on next time on your home away from home into Udon Thani. Sincerely yours, Gorn Puangkhao General Manager
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Answer from Paul
Durham, United Kingdom155 contributions63 helpful votes
I tried to book via their website, but I had some technical difficulties (I think the website was malfunctioning at the time). The web team do respond to support requests although it may take a day or two. At the Hotel, they speak English fine, you wil have no problems (Udon Thani has a large ex-pat population since it used to be a US military base). Centara is a chain of hotels thougg, so you will most likely hear back from the staff at HQ rather than the specific hotel. The problems I had were a minor issue for me, they were soon solved I ended up booking the Executive Suite for 8 days, which I really recommend (its quite cheap by Western Standards, the room is huge and you get some nice fresh fruit and snacks left on your desk every day).
Dennis O asked a question Aug 2016
wales19 contributions8 helpful votes
Does hotel have a sauna?
Answer from Dennis O
wales19 contributions8 helpful votes
When I was last there,they definitely have a sauna and a plunge pool.No reason to think it does not have one now.
sam B asked a question Dec 2015
Belfast, United Kingdom
do iney rooms have a bath
Answer from Gorn P
We have bathtub for certain room type on our Premier Room and Junior Suites.
V-H-H3215437 asked a question Nov 2015
Middlesbrough, United Kingdom4 contributions2 helpful votes
Can you take bar girls to your room
Answer from la_speranza
Hong Kong, China814 contributions297 helpful votes
Normally, like Bangkok. The girl or boy u take needs to surrender her.his Thai ID card to the security officer and pay something like a 1000 baht guarantee money, which he/she will get back upon leaving. To do so is to ensure safety of all guests. Please be prudent when it comes to bringing working girls to your room, for the safety concern more than anything else.
June@Hastings wrote a tip Mar 2024
19 contributions
3.0 of 5 bubbles
"With the exception of avoiding the L2 restaurant, the staff and room were wonderful"
Read full review
jajavalB wrote a tip Feb 2024
Lampang, Thailand3,802 contributions2,505 helpful votes
3.0 of 5 bubbles
"All Rooms with windows for city view"
Read full review
Patziled wrote a tip Feb 2024
Bangkok, Thailand59 contributions13 helpful votes
5.0 of 5 bubbles
"Good location good service"
Read full review
Steve P wrote a tip Nov 2022
Dagenham, United Kingdom43 contributions5 helpful votes
4.0 of 5 bubbles
"Plenty of parking outside or underground car park to keep your car cool out of the sun. This really is a lovely hotel, worth a try. Right nextdoor to a massive mall and bars"
Read full review
Craig M wrote a tip Aug 2022
5 contributions5 helpful votes
5.0 of 5 bubbles
"Lots of amenities associated with big hotel."
Read full review
Not the right property for you?
There are more places to choose from in the Udon Thani area.
PRICE RANGE
AU$48 - AU$66 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel charoensri grand royal
LOCATION
ThailandUdon Thani ProvinceUdon Thani
NUMBER OF ROOMS
259
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CENTARA HOTEL & CONVENTION CENTRE UDON THANI (AU$48): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Centara Hotel & Convention Centre Udon Thani
Which popular attractions are close to Centara Hotel & Convention Centre Udon Thani?
Nearby attractions include CentralPlaza Udonthani (0.07 km), Major Cineplex - CentralPlaza Udonthani (0.3 km), and Premium Outlet Udon Thani (0.2 km).
What are some of the property amenities at Centara Hotel & Convention Centre Udon Thani?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Centara Hotel & Convention Centre Udon Thani?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Centara Hotel & Convention Centre Udon Thani?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Centara Hotel & Convention Centre Udon Thani?
Yes, free parking is available to guests.
What are some restaurants close to Centara Hotel & Convention Centre Udon Thani?
Conveniently located restaurants include Da Sofia Restaurant, Brick House INN, and Food Park at Central Plaza.
Are there opportunities to exercise at Centara Hotel & Convention Centre Udon Thani?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Centara Hotel & Convention Centre Udon Thani have airport transportation?
Yes, Centara Hotel & Convention Centre Udon Thani offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Centara Hotel & Convention Centre Udon Thani?
Yes, dry cleaning and laundry service are offered to guests.
Does Centara Hotel & Convention Centre Udon Thani offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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