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Banyan Tree Phuket

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Banyan Tree Phuket
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1,622 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
California
Reviewed 30 July 2013

Just returned from the Spa Sanctuary Villa at the Banyan Tree, Phuket. My favorite place so far! The service and attention to details were impeccable. The spa was superb. I loved the fact that they had areas where children were not allowed (I have four of them so I do appreciate them)! Their excursions were also amazing, double applause for...

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Helpful?
Thank kathho1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Kathho1, Thank you very much for your kind feedback, we are delighted that you enjoyed a relaxing vacation at our couples-only resort Banyan Tree Spa Sanctuary! I am very proud to hear that your experience with us was impeccable and Laguna Tours’ service was flawless, rest assured that I will share your positive feedback with our team. We hope...

cyprus
Reviewed 30 July 2013

We stayed at the Banyan Tree Phuket as part of our Thailand honeymoon in December 2011 (not 2012, TA), so this is slightly dated. Yet this hotel made such an impression that that I had to share our magnificent experience. No words can fully capture the beauty of this hotel and its surroundings, nor do justice to the quality of...

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1Thank sunnycy
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear sunnycy, Thank you very much for this great review, it was a real pleasure to read it and I am truly pleased that we took part in creating such wonderful memories of your honeymoon and birthday in Phuket! Thank you for describing our breakfast buffet in such a positive way, you will be happy to hear that the baby...

Phuket, Thailand
Reviewed 29 July 2013

we wrer there for Sunday Brunch with my freind from BKK. They very enjoy with location when we reached the lobby and see through the laggon over the buffet line that is the great staging for all located and the brunch selection so WOW at the first as chef create the menu items as 6 star so. all of us...

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Helpful?
1Thank chula_saikaew
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Chula_Saikaew, Thank you so much for joining our Sunday Brunch last month and for complementing the vast food selection. With live cooking stations serving fresh seafood, Wagyu beef, sushi, foie gras and much more, our Executive Chef created a brunch that caters to every palate. Hopefully you left enough space to try our desserts and cheese selection too! We...

mpierce64
Reviewed 29 July 2013

My wife and I stayed here on June 2013 and enjoyed this hotel very much. It felt more like a resort to us with a golf course, pool, beach, spa and excellent restaurant on site. It is also somewhat away from the main stretch in Patong (20-30 minutes) and also about 40 minutes from Kata Beach. This can be both...

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Thank mpierce64
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Mpierce64, Thank you very much for taking your time to write this wonderful review on our resort, we greatly appreciate your feedback! You perfectly described the Banyan Tree Phuket as the ideal haven for peace and tranquility, yet our exclusive setting within the integrated resort complex Laguna Phuket also offers exciting attractions from a shopping area to a beach...

Reviewed 28 July 2013 via mobile

Amazing hotel. Stayed in a double pool villa, which is the best hotel room I have ever been in. Absolute wow factor. Huge private pool, hot tub, private garden, outdoor shower room, ridiculously huge bathroom, kitchen and 2 lounges. The resort itself is huge. Private golf buggies everywhere. Lovely huge beach and a fab spa. Some shops and restaurants nearby.

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2Thank Chrisstore
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Chrisstore, It is a real pleasure to read that our DoublePool Villa was the best you have ever stayed in, your portrayal of the “absolute wow factor” puts a smile on our face. Thank you so much for complementing not only the villas but also the Bang Tao beach as well as the award-winning Banyan Tree Spa. We are...

Hong Kong, China
Reviewed 27 July 2013

I stayed here on a trip with the girls for a couple of nights in a Santuary Villa. The property was lovely, and we were quite pleased with the villa, which was spacious with beautiful bathrooms and showers, including an outdoor one. The master bedroom had direct access to the private pool so you can literally jump into it from...

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1Thank KathyFromSF
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear KathyFromSF, Thank you very much for taking the time to share your experience with us, we really appreciate your compliments on the Sanctuary Villa and are glad to hear that you enjoyed the direct pool access from the edge of your bed. However, I am disappointed to hear that it was not completely satisfying and I have taken the...

Hawthorn, Victoria, Australia
Reviewed 25 July 2013

I stayed here a week with my family. It was suggested to us. We enjoyed with different activities during the day. Golf, massages, and sitting by the pool. We were in a deluxe two bedroom villa. Staff were very friendly and service was good.

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Thank Josh G
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Josh G, Thank you very much for your great comment! It is wonderful to hear that one of our guests recommended the resort to you as it is a proof of the superior service that we strive hard to deliver. I am also happy to read that your family had a great time with us in Phuket and enjoyed...

Brentwood, United Kingdom
Reviewed 24 July 2013

This was our first time to Thailand. Its a long way from the UK, but worth the trip. The Thai people are lovely! The hotel amazing! We had a villa with a pool. Quite frankly I could live in this accommodation permanently! The staff are incredible nothing was too much trouble. It was our daughters birthday whilst we were there...

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Thank Debbie W
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear DebEricG, Warm greetings to the UK and thank you very much for your kind review! I am very happy to hear that your daughter experienced a great birthday here with us in Phuket and will pass your compliments to all the associates who took part in it. Unfortunately, the tax on imported wines in Thailand is of 400% and...

A TripAdvisor Member
Chengdu, China
1 review
Reviewed 23 July 2013

We tried two five-star hotels in this trip to Phuket, and Banyan Tree gave my family wonderful experience and it is a big plus to our vacation. From the first minute till leave, we receive smiles, warm care everywhere in Banyan Tree. All the people helped us trying their best, gave us professional and impressive service. I would thank them...

Review collected in partnership with BanyanTree.com
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Thank A TripAdvisor Member
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear valued guest, Thank you very much for taking your time to share your experience with us online. I am very proud to read that our associates’ special attention and warm hospitality played an essential part in your memorable holiday experience and I will surely share your words of appreciation with the team. We hope to welcome you back for...

Arlington, Virginia, United States
Reviewed 20 July 2013

We booked a Deluxe Pool Villa. When we arrived, we informed that we had just gotten married. They offered us a Newlywed Upgrade (some additional $$$). The Deluxe Pool Villa was extremely nice - but, couldn't compare with the Spa Villa. Both included a pool, 1 bed, 1 bath, and complimentary breakfast [at the main dining room]. The Spa had:...

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Thank Mark N
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Mark N, In the name of the entire Banyan Tree team I would like to congratulate you on your wedding, we wish you both a very joyful future together! Thank you very much for your great feedback on our Spa Pool Villas, you certainly chose the ideal romantic hideaway to celebrate your marriage. We would be very pleased to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: $437 - $1,261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#10 Top resorts Hotel in Thalang District
#15 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Phuket staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The private pool villas”
 of 5 bubbles Mohajers, 24 Feb 2017 | Read review
“Signature Pool Villas come equipped with an indoor shower, and a private outdoor bathtub for soaking al fresco!”
 of 5 bubbles U5641YZmartinp, 21 Feb 2017 | Read review
“Enjoy the golf & spa but book in advance”
 of 5 bubbles stevekettle, 18 Feb 2017 | Read review
“Definitely get a villa with a nice pool!”
 of 5 bubbles shanf2017, 7 Feb 2017 | Read review
“Definitely go for a pool villa”
 of 5 bubbles keithpatrickm, 25 Jan 2017 | Read review
5 of 5