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    Serenity Resort & Residences Phuket

    14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
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    06/08/2017 07/08/2017
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    USD 78*USD 107*
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    Traveller (1193)
    Room & Suite (494)
    Pool & Beach (224)
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    Overview
    • Excellent62%
    • Very good28%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sea view” (67 reviews)
    “taxi mafia” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Navatara Phuket Resort
    526 reviews
    #1 of 43 hotels in Rawai
     
    The Vijitt Resort Phuket
    1,308 reviews
    #4 of 43 hotels in Rawai
     
    Amari Phuket
    5,665 reviews
    #2 of 322 hotels in Patong
     
    Friendship Beach Resort & Atmanjai Wellness Centre
    462 reviews
    #7 of 43 hotels in Rawai
     
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,078)
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    There are newer reviews for Serenity Resort & Residences Phuket
    See the most recent reviews

    481 - 485 of 851 reviews

    Reviewed 21 February 2013

    Unlike all the other fantastic reviews, we were not as happy at Serenity. Location - It's on a main road in Rawai, although on the beach, you cannot swim in this beach. A scooter is a must as there is nothing around! Rooms - The...More

    Thank ABOzman
    Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 26 February 2013

    Thank you very much for your review and we regret to hear that we did not live up to your expectations. We will do our utmost to address the issues mentioned in your review with our team here at Serenity. Sincerely, Urs - General Manager

    Reviewed 17 February 2013

    My girlfriend and I stayed in this hotel for 2 weeks. All good things I've read on the internet about this hotel are true: - nice big rooms - friendly staff - very clean hotel - good food - ... The only negative point about...More

    4  Thank William_Belgium
    Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 26 February 2013

    Dear William, Thank you very much for your nice review, which is much appreciated. As you point out correctly, we are not able to influence the taxi fares of the local taxi stand outside of the hotel. We do, however, offer a free bus to...More

    Reviewed 15 February 2013

    We booked Serenity Resort after reading the recommendations of other Trip Advisors (thanks all!) and were expecting nothing short of excellence - and that is exactly what we got! It was one of the most excellent and perfect hotel stays I have ever had. Upon...More

    3  Thank Nigel-Traveller
    Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 26 February 2013

    Dear Nigel, Thank you very much for taking the time to write such a detailed and great review of our resort! I will certainly pass on your compliments to our team. With kind regards, Urs - General Manager

    Reviewed 9 February 2013

    Great resort with superb hospitality and views. We checked in and got complimentary upgrade to a pool & sea facing suite. Pool side restaurant (East88) and bar were amazing with good quality food and drinks. Room rates according to the quality are good. Free shuttle...More

    Thank Vikram_Malik
    Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 15 February 2013

    Dear Vikram, Many thanks for your great review and we are pleased to hear that you enjoyed your honeymoon with us! We certainly do hope to have the opportunity to welcome you back! Sincerely, Urs - General Manager

    Reviewed 7 February 2013

    Very Nice hotel, charming and calm. My boyfriend and I went there for 12 nights. As it was the low season in august and the enxt room was under construction, we asked for having a better room. We finally got a very nice suite for...More

    1  Thank KindyMundia
    Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 8 February 2013

    Thank you so much for your review and we are happy to hear that you had a great time at Serenity Phuket! We note your comment about the English language ability of some of our team members and are working on it with our English...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 82 - USD 203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Rawai
    • #3 Top resorts Hotel in Rawai
    • #3 Romantic Hotel in Rawai
    • #4 On the Beach Hotel in Rawai
    • #5 Luxury Hotel in Rawai
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia, Ctrip TA, ACCOR, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, getaroom.com, HotelQuickly, Cancelon and Evoline ltd so you can book your Serenity Resort & Residences Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Phuket >
    • Rawai
    • Also Known As
    • Serenity Resort And Residences Phuket ,
    • Serenity Resort & Residences Phuket Hotel Rawai ,
    • Outrigger Serenity Terraces Hotel ,
    • Serenity Resort & Residences Phuket Rawai
    Add Photo Photos
    Traveller (1193)
    Room & Suite (494)
    Pool & Beach (224)
    Dining (166)
    Hotel & Grounds (605)
    Bathroom (39)
    Family and Play Areas (3)
    Nearby
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    .24 km away
    Nearby Attractions
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    .61 km away
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    .24 km away
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    .33 km away
    Ask a question
    Questions & Answers
    Odai A
    20 July 2017|
    Answer Show all 4 answers
    Response from Urs A | Property representative |
    Dear All, there is no full service spa at Serenity. We offer a massage room where guests can get a Thai, foot or oil massage but no full service spa. The next spa is located at Friendship Beach Resort, which is about 5... More
    0
    Votes
    ps y
    10 July 2017|
    Answer Show all 4 answers
    Response from Urs A | Property representative |
    Dear PS Y, sorry for the late reply. Our free shuttle bus to Patong and Nai Harn goes once per day either in the morning to Nai Harn or in the late afternoon to Patong on an alternate schedule. 7-Eleven convenient store... More
    1
    Vote
    Steve B
    18 April 2017|
    Answer Show all 2 answers
    Response from Urs A | Property representative |
    Dear Steve, no we dont have a LAN connection in the rooms. Just WiFi.
    0
    Votes
    Room Tips
    "Sea view room is a must..."
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    "Pick upstairs room or suite separate bedroom"
    Read review
    "Book H20 Suite or Pool Residence"
    Read review
    "beds are hard and no beach to enjoy, however beautiful views from hotel suite"
    Read review
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