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Serenity Resort & Residences Phuket

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#5 of 42 Hotels in Rawai
Certificate of Excellence
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Serenity Resort & Residences Phuket
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1,029 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Perth, Australia
Reviewed 20 January 2013

My wife, myself and our two kids aged 5 and 8 stayed here for 6 nights during January 2013. We stayed in a Serenity Suite which was perfect for our needs. It provided a separate room for us while the kids slept on the amply sized L shaped couch. The room was styled in a modern decor with good quality...

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Helpful?
1Thank Don V
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your kind review and we are glad to hear that overall you and your family enjoyed your holiday at Serenity. We have noted your comments about the availabiliity of sun lounges around the pool. We actually do have enough sun lounge including the spaces available at the roof top terrace, but most guests seem to...

Nairobi, Nairobi, Kenya
Reviewed 15 January 2013

My just marred wife and i spent seven nights at Serenity and it was brilliant. The room was massive, as was the balcony overlooking the ocean. As it it was our honeymoon they had rose petals on the bed and in the bathtub. The devil is in the details and it is the little that make a world of difference....

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1Thank Spencer F
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Spencer, thank you very much for your nice review and we are happy to hear that you enjoyed your honeymoon at Serenity. I will certainly pass on your compliments to our team! Sincerely, Urs - General Manager

Dublin, Ireland
Reviewed 14 January 2013

My wife, 6 & 8 year old girls and I stayed over Christmas. The weather was mixed, but I believe this is very unusual. Though it suited us as we are fair skinned. Overall it was really good, though my 6 year old was a bit bored as there were not many children there. The 8 year old was delighted...

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Helpful?
1Thank djgos1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your nice and detailed review. As discussed with you personally during your stay, our kayaks have now been rectified and the necessary amendments made. We would like to point out, however, that there is a very obvious disclaimer notice posted next to the kayak station that guests use kayaks on their own responsibility and the...

Perth
Reviewed 11 January 2013

After 6 nights in Patong my partner and I were extremely satisfied with our 1 bedroom suite at Serenity! We were blown away with the size of the room! As it was part of our honeymoon they had decorated the bed & bath with rose petals - a lovely touch! :) The room was clean and beautiful, and having a...

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Helpful?
Thank Lisa F
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Lisa, Thank you so much for your review and i will certainly pass on your compliments to our team. We have noted your comment about the availability of the sunbeds by the waterfront and discussed this issue with our team. With kind regards, Urs - General Manager

Lagos, Nigeria
Reviewed 6 January 2013

My husband and I recently spent six nights at Serenity in a H2O suite from December 28 - January 3rd. Our arrival did not get off to the best of starts when our pre -arranged airport pick up failed to arrive, and after several calls we were advised that the driver had been involved in an accident and that the...

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1Thank Anna P
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Anna, Thank you very much for your nice and detailed review and we are pleased to hear that overall you enjoyed your holidays at Serenity. Our apologies once again for the mishap with the airport transfer. We are happy to hear that you were satisfied with the compensation offered. We have also increased the bandwith of our internet in...

Sydney, New South Wales, Australia
Reviewed 5 January 2013

We stayed at Serenity Resorts for Christmas 2012, it was a great experience!! We stayed in one of the one bedroom suits with garden view (we could also see the beach) and it was great! We loved the suite, it was really big and everything was new. The restaurant East88 has amazing food and the view is the best, very...

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Thank 25Monica
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Monica, thank you very much for your review and we are happy to hear that you enjoyed your Christmas Holidays at Serenity! Sincerely, Urs - General Manager

Mumbai (Bombay), India
Reviewed 4 January 2013

Hi all, Just came back from my vacation in Phuket. Stayed in the Serenity and the experience was spectacular.We were in the beach front penthouse for few days and then shifted to the beach front villa for a day or two. Both the accommodations were too good to describe. If you are looking for something extremely private and romantic, this...

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1Thank rumki123
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Sir, Thank you very much for your review and we are very happy to hear that you enjoyed your time at Serenity! We note your comment on the frequency of the complimentary shuttle bus to Nai harn beach and Patong beach. We are, however, not able to offer this more than once per day as we have to make...

Herts, UK
Reviewed 3 January 2013 via mobile

We transferred to Serenity on Christmas Day, having had a disappointing experience at another hotel nearby, and it was a fabulous Christmas present! We had two suites which were amazing and fantastically comfortable, fitted with every convenience including a fully equipped kitchen. The balconies are equipped with two sunbeds, table and chairs and there was no need to leave our...

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Helpful?
Thank JulieHerts_UK
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Julie, Thank you so much for your great review and i will certainly share your compliments with our team! Sincerely, Urs - General Manager

Melbourne, Australia
Reviewed 30 December 2012

My daughter and I stayed at Serenity in early Dec for 3 days. I had upgraded to a suite which was just beautiful and spacious however the downside was that in was in the Reception block which was the furthest away from the beach/pool/eating areas. I would ask next time for my room to be closer as I struggled with...

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Helpful?
Thank Karateemum
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your nice review. Great to hear that you enjoyed your time at Serenity. We are sorry that we were not able to allocate a room in a different builing closer to the pool for you as the resort was fully booked during your stay. Sincrely, Urs - General Manager

Perth, Western Australia, Australia
Reviewed 28 December 2012

Mrs and I stayed here in October for 8 days. We paid extra to upgrade to the Serenity Suite and might I say it is definitely the way to go! Bed is comfortable, bath & shower are amazing and amenities are fantastic, only disappointment is that we were on the ground floor. Would of liked to of had a balcony...

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Thank ChrisW37
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Chris, Thank you very much for your review and we are happy to hear that overall you enjoyed your time at Serenity Phuket. As you point out correctly, our resort is quiet and not really for guests, who are after lots of action or nightlife, as we are located on the East coast of Phuket and away from the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road | Rawai, Phuket, Rawai Beach, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Price Range: $87 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort And Residences Phuket
Serenity Resort & Residences Phuket Hotel Rawai
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#2 Top resorts Hotel in Rawai
#3 Romantic Hotel in Rawai
#3 On the Beach Hotel in Rawai
#3 Family Hotel in Rawai
#4 Luxury Hotel in Rawai
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Resort & Residences Phuket staff and other travellers.
22 questions
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Questions? Get answers from Serenity Resort & Residences Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upgrade to the suite is well worth the money. Small apartment size with huge tub and balcony overlooking the sea.”
 of 5 bubbles rjmikell4, 2 Jan 2017 | Read review
“We stayed on bottom level with pool restaurant and bar nearby. The others were further back but had great views over the bay.”
 of 5 bubbles honeysusie, 18 Dec 2016 | Read review
“Sea View Rooms”
 of 5 bubbles Z2173ZXalexd, 4 Nov 2016 | Read review
“Book the H20 suite”
  • Our H20 room was the best
  • Feeling like we're on top of the world. H20 room
  • Private pool in our room. Amazing!
 of 5 bubbles belindap9, 2 Nov 2016 | Read review
“top floor suite rooms are sunny, spacious, quiet, really good A/C and beautiful views”
 of 5 bubbles 890jackyd, 1 Oct 2016 | Read review
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