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Deevana Plaza Phuket Patong

239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150 Thailand
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Traveller (1755)
360
Panoramas (11)
Pool & Beach (282)

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About

#57 of 398 hotels in Patong
Location
Cleanliness
Service
Value
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Waterslide
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Kids pool
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
City View
Languages Spoken
English, Thai
3490Reviews166Q+A100Room tips

Reviews
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Justyna K wrote a review Feb 2024
London, United Kingdom9 contributions8 helpful votes
In reference to the previous review regards our room, the manager informed us that if we were not satisfied with our room, we could immediately report it to the reception. The manager offered us a transfer to another room with access to the pool - probably the best room we could have😍😍 To sum up, the hotel staff was very polite, and in case of any problems, it is worth resolving them directly at the reception! Additionally, we ordered several dishes and drinks at the bar, and everything was delicious. I especially recommend trying the Pink Lady cocktail🍹
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 1 week ago
Dear Ms.Justyna, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience. Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joanne K wrote a review Feb 2024
Darlington, Australia140 contributions57 helpful votes
+1
Great hotel, staff are very friendly & helpful, breakfast was great, had dinner & lunch it was good, rooms were big, bed was comfortable so were the pillows, walking distance to Jungceylon & Bangla road, plenty of restaurants & money changers near by, would stay here again
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 2 weeks ago
Dear Ms.Joanne , Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience. Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simone N wrote a review Feb 2024
Sydney, Australia393 contributions63 helpful votes
+1
Positives: Close to restaurants, Otop markets, Jungceylon Mall n short walk to beach n Bangla road. Staff very friendly and helpful especially when our flight was cancelled, they assisted us greatly at a very stressful time. An amazing asset to their hotel is the front entrance security guard Mr Chatmai. Deevana are lucky to have such a great man working for them. He made our stay. Always greeted us with a huge smile. Rooms spacious n pool area clean n inviting. Spa/massage on site was awesome. Girls were so professional and very welcoming/friendly. My only regret here was that I hadn't discovered the spa/massage suite earlier in my stay. Negatives: For a 4 star hotel, The cleaniness of the rooms need to be improved. To me it was more like 3 stars. There was always something missing upon room clean eg. Toilet paper, hand soap not replenished. Glasses/cups taken away but not replaced with clean ones. Complimentary water not replenished. Dirt on floor or in and around shower/bathroom basin not cleaned. The pillows n towels were falling apart (stuffing coming out of pillows and holes in towels). There is also not enough lighting in the room. They are quite dark. Not enough staff around the pool area to assist with orders. (Especially at happy hour) also didn't enforce the non-smoking rule in and around the pool area. People smoking cigarettes n vapes, where children/non-smoking adults were swimming n eating. Also didn't enforce the "no reservation" of pool chairs. Many times went to the pool to see towels on chairs/lounges for hours with no-one returning to these chairs etc. Need more options at breaktast for Australians etc as they mainly catered to an Indian/Asian breakfast. (Eg. Curries, rice, asian noodle soups etc) however, could find some options that were not Indian/asian eg toast, fruit, bacon n eggs. The restaurant food also left alot to be desired as the servings were small, cold n expensive, compared to restaurants in the area. It appears the food is cooked somewhere else, and brought to the terrace restaurant in a large container type thing.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Minimart next door for snacks and water as water undrinkable. Local tuktuk/taxis directly outside...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 3 weeks ago
Dear Mr, Simon, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service. And we truly appreciate It. Thou we truly regret to know that we haven’t meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicole Z wrote a review Jan 2024
2 contributions
The hotel is Really good located in patong, but Unfortunately this 4 stars hotel not respect our need. The room was dirty , ladies in the morning spent 5 minutes for cleaning restroom and bedroom they practically made up the bed and put some toilet paper nothing else. Under the bed there was a really dirty situation ( full of dust) , we paid for 4 people but towels for shower were brought for 2/3 people. The room included drinks but the brought all drinks every 2 days not every they brought us soft drinks as coca cola. I am not use to make bad review but this time i feel ripped off because i paid ( in my opion a lot) and not worth. Swimming pool is nice and people in charge of concierge too.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If you have dust allergies don t go there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 28 Jan 2024
Dear Ms. Nocole, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service. And we truly appreciate It. Thou we truly regret to know that our service haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your feedback will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mimi wrote a review Jan 2024
Georgia51 contributions13 helpful votes
+1
Unfortunately I wasn’t crazy about this hotel. I didn’t choose it because I was on a tour. I felt that the bathrooms weren’t as clean as they could be and the room kept having mosquitos get in. I’m not sure how the mosquitos were getting in but there were spaces in the sliding door leading to the pool area. The pool area is beautiful. I didn’t get a chance to use it but the temperature seems like it would be refreshing on a hot day. The breakfast offered at the Phuket Cafe needs to be addressed by management. Upon arrival early in the morning before a tour I noticed a lot of roaches crawling over tables and silverware. If you left your coffee on the table it would have roaches in it as well. Pest control must be addressed around food. I noticed after hours the door is left cracked open and maybe that’s the cause. Luckily there were no roach sightings in my room. Overall, I wouldn’t stay here if I was booking my own stay. But if you are on a budget it’s a good option because it’s close to shops, restaurants, and massage places.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 20 Jan 2024
Dear Ms.Melissa, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service. And we truly appreciate It. Therefore please accept our sincere apology If we have oversite that cost your inconvenience. Reassured that your feedback will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nel R wrote a review Jan 2024
Los Angeles, California19 contributions6 helpful votes
+1
My recent stay at Deevana Plaza Phuket was unfortunately underwhelming and just “Ew”. The first room I was assigned was disgustingly musty, with a strong, possibly moldy odor. The bathroom conditions were deplorable, featuring brown and black discolored grout and sticky floors. Although the staff moved me to another room after the first night, which smelled slightly better, the overall ambiance of the hotel still felt lackluster and filthy, earning a meager three out of ten. Staff was nice, though. The bedding situation was disappointing, with only two small pillows provided for a king-sized bed. Another letdown was the quality of the towels, which were threadbare and worn out, giving a sense of neglect. Additionally, the absence of washcloths in the bathroom was a noticeable inconvenience. The light switches were disgusting and dirty, and I had to use my disinfectant wipes to clean them. The lack of basic hygiene items like hand soap in the bathroom was surprising. Moreover, the breakfast area had bugs on the floor, which was disturbing and raised concerns about cleanliness. The lobby had stained and filthy cushions, which is not good when that is the first thing you see in the hotel when you walk in. Overall, my experience here was far from the relaxing and comfortable stay one would expect in Phuket. I honestly didn’t want to even sit on anything or lay on the bed. I would’ve moved hotels if I were not on a group tour. I would recommend travelers to consider other options for their accommodation needs, there are tons of options in Phuket.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 20 Jan 2024
Dear Valued Guest, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service. And we truly appreciate It. Therefore please accept our sincere apology If we have oversite that cost your inconvenience. Reassured that your feedback will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily C wrote a review Jan 2024
8 contributions2 helpful votes
+1
Just landed home from a great holiday in Thailand. The hotel is perfect for what you pay for. Sunbeds are limited but we never struggled as we are naturally up early. We did notice a lot of people would put towels on the beds then not return for 3/4 hours which can be frustrating for people coming down to use the beds. Breakfast was nice, buffet style with a huge range of food. Also fresh eggs cooked to your taste were really good. Cleaners were amazing and left our room so clean every day as well as restocked towels and pool towels without us having to ask. Reception staff were lovely and made us feel so welcome straight away and were always on hand to help if we needed them. Beach is less than 5 mins walk away and very good restaurants all so close by. We must say the security man was our highlight of the holiday. He works most days and never fails to make you smile. He makes the effort with every single person and always greets you so warmly. He’s a credit to the hotel Overall thank you for a great stay!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 20 Jan 2024
Dear Ms. Emily, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service. And we truly appreciate It. Therefore please accept our sincere apology If we have oversite that cost your inconvenience. Reassured that your feedback will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travelem2 wrote a review Dec 2023
Hong Kong, China1707 contributions32 helpful votes
For its budget price, the hardware is more than satisfied, pool is very clean. However, services are bad. They don’t distribute pool towels at pool, they put pool towels in room. After we had used the pool towels, we needed to request them four times by call and at front desk in order to get them to replace our used pool towels. The front desk said it was mainly due to many low level staff can’t understand English. We also ate at the hotel restaurant for dinner once, there were only 2 or 3 tables occupied. We waited more than one hour to get our food, the staff said they had many orders. Maybe room service orders? Even the table who came after us got the food earlier than us. We asked the waiter why. The waiter simply asked us to complain to the management. Ha?!!! What kind of answer was that?
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't eat at hotel restaurant for lunch or dinner. Bad services.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 31 Dec 2023
Dear Ms. Ivy, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service. And we truly appreciate It. Thou we truly regret to know that our towels that our housekeeping didn’t setup and to our restaurant staff who haven’t meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your feedback will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mahesh2911 wrote a review Dec 2023
Camberley, United Kingdom42 contributions11 helpful votes
Lovely hotel. Good varied breakfast catering for different cultures. Reception, breakfast and cafe staff absolutely lovely especially Flame and Noon. Reservation Manager Napawan was a great help in answering pre booking questions and payment options. Very good value. Good location close to the shopping, entertainment, bars and restaurants. Lovely pool with jacuzzi and children’s slides. Not enough loungers when it’s busy in the mornings but improves after lunchtime. Onsite spa is small but very good. I had 3 treatments as they had special offers on. Because we booked our stay direct with hotel and stayed for 21 nights, we received complimentary return private transport from airport as well as a 1 hour complimentary massage. Only negatives are that they play music in the cafe next to pool quite loudly and can be heard in the bedrooms above if balcony doors open. Also daily room service cleaning needs improving. Rooms have a bath too although I only used the shower. Bathroom especially shower is dated and could do with upgrading. Conclusion: Highly Recommended as despite minor issues, overall it’s a lovely good value hotel with polite helpful staff. I would stay here again.
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Date of stay: November 2023Trip type: Travelled solo
Room Tip: Check to see if they will include return transfers from hotel as it’s a stress free option and a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 17 Dec 2023
Dear Mr. Manesh, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience. Thou we truly regret to read that our housekeeping and music haven’t meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comment will immediately take into serious action and improvement will implied accordingly. Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pam C wrote a review Dec 2023
5 contributions
We had a lovely stay at the Deevana Plaza Hotel. It’s a very good hotel in great position in Patong. The hotel had very good staff, who were really helpful. Pool area was never too crowded, so enjoyable. Housekeeping were thorough. All in a a great stay.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darunee Kaewkrajok, Sales at Deevana Plaza Phuket Patong
Responded 12 Dec 2023
Dear, Valued Guest. Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed truly delighted by your feedback. It is our great pleasure to read that we were able to meet your expectation to have a memorable and enjoyable experience. Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$100 - AU$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure patong phuket hotel patong, accor patong phuket
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
249
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DEEVANA PLAZA PHUKET PATONG (AU$100): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Deevana Plaza Phuket Patong
Which popular attractions are close to Deevana Plaza Phuket Patong?
Nearby attractions include David Jone Fashion (0.2 km), Cashmere Suit Tailor Phuket (0.2 km), and Universal Fashions and Tailor (0.3 km).
What are some of the property amenities at Deevana Plaza Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Deevana Plaza Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Deevana Plaza Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Deevana Plaza Phuket Patong?
Yes, free parking is available to guests.
What are some restaurants close to Deevana Plaza Phuket Patong?
Conveniently located restaurants include Hern Coffee And Bistro, Coco Copper Bistro and Beachbar, and Le Brooklyn Patong.
Are there opportunities to exercise at Deevana Plaza Phuket Patong?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Deevana Plaza Phuket Patong have airport transportation?
Yes, Deevana Plaza Phuket Patong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Deevana Plaza Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Deevana Plaza Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Deevana Plaza Phuket Patong?
The staff speaks multiple languages, including English and Thai.