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Grand Mercure Phuket Patong

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Traveller (3655)
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About

#14 of 398 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Kids stay free
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Diving
Hiking
Snorkelling
Billiards
Evening entertainment
Fishing
Table tennis
Walking tours
Water park offsite
Waterslide
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Massage
Massage chair
Neck massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Chinese, Thai
3302Reviews272Q+A100Room tips

Reviews
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Jo wrote a review Yesterday
Singapore, Singapore4 contributions
Very good stay in Patong. Quiet area but very close to everything. Rooms are clean and pretty new. Swimming pool might be a bit small for a long stay. Food at the restaurant is very nice. Luxury spa with wonderful massage. Special kudos to waiters, especially Fon, for the always warm and smiling service!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hayley30cowden wrote a review July 2023
Cowdenbeath, United Kingdom14 contributions12 helpful votes
Hotel's Favourite
Visited this hotel in Feb/March 2023 with my husband, son (19) and daughter (13). We stayed in family connecting rooms and were here for 16 nights. Firstly the hotel is beautiful, looks very grand and defo worth its 5*. Our rooms were clean, spacious and had everything we could need. Our room overlooked the pool and was on the first floor. The beds/pillows were very comfortable and the air conditioning was perfect. The housekeeping staff were brilliant and always had our room spotless with fresh bedding and towels. We had more than enough space to put our clothes away. The hotel was in an ideal spot, close to the beach and restaurants, with Bangla Rd about 10-15 min walk away. Pool was fantastic with plenty of sun loungers, never had an issue getting one. It was quite shaded though so if you are a sun worshipper you might need to move your bed about, coming from Scotland we like it as we dont see very much of it. We had breakfast included, staff always found us a table so no queuing like some European hotels. The food was very nice and we always had a lovely breakfast, even my picky eater son. The kitchen closed at 10am but they didn't rush you out, just stopped making food at the live stations. On check out day we used the spa for showers and kept our going home clothes in the lockers in changing rooms. Always rate hotels on whether I would return or recommend them. On this occasion we would defo do both. We loved our time at the Grand Mercure, this is due to the wonderful staff (everyone), the food, cleanliness and location. Thank you for a wonderful family holiday.
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Difficult to find a sun lounger in sun for full day
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 18 July 2023
Dear Shaheen, Thank you very much for this great and detailed review. We are very pleased to see you could spare a few minutes to share your family experience and eventually convince future guests to give our Property a chance to impress. Thank you for your good words about the team, food quality, cleanliness, comfortable room and convenient location. Looking forward to welcoming back again, Sincerely, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dreamer24957961575 wrote a review Yesterday
2 contributions
What a way to celebrate my mums 60th birthday. Grand Mercure did a great job in spoiling my mum when we checked in with a little birthday gift on the bed and a cake. The process was very easy, the staff are professional and extremely friendly. The hotel is positioned in a location that's close to everything you need. Restaurants, bars, taxis, shops, convenience stores and the beach. Would recommend this hotel for families, couples, business etc. It's not a one size fits all hotel, it caters to a wide range of customers.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mariam m wrote a review Yesterday
1 contribution
The hotel is a 5 star rating, it was so clean and staff are amazing and friendly and so helpful and caring. The room were so clean and the room service ladies were amazing even if we haven't put room service sign they would come and check on us and provide us an necessities we need. The pillows quality was amazing and the amenities that was supplied are so efficient and of good quality . A Big shout out to the breakfast crew they are superb 👌, greeting with big smile energetic and welcoming , effective and fast and the good laughs ,I do recommend this hotel at any time as its very convient and its a middle hub and close to everything, thank you for the amazing experience
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Spraying the premises with mosquitoes and insect spray to eliminate insects and them entering the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rosanne C wrote a review Feb 2024
6 contributions
Fabulous hotel with amazing breakfast buffet, great service and excellent staff that are incredibly kind. Hotel is a half block off the busy road so is nice and quiet. They have great beds and rooms are very clean. Tons of restaurants in the area and about a 7-min walk to the beach. Close to everything and is in a great location. Is as nice as the photos on their website.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: You won’t be disappointed. Would absolutely stay here again. Wonderful experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 3 days ago
Dear rosannec296 Thousand thanks for your fabulous review! We are grateful for each of your comments and glad to hear you had a great time at our property. Hope to have the chance welcoming you back here soon. with Grand regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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janesT9064XN wrote a review Feb 2024
Kyoto Prefecture, Japan23 contributions3 helpful votes
+1
We stayed for 5 days from the 10th February. Lovely hotel, tucked back 7 minutes walk from the madness of Patong Beach. Lovely environment with pool and bar and restaurant. With the friendliest staff. It was a comfortable clean room. Good food available and a vast selection Amazing reception staff but connected well with Oil through our chats. Brilliant bar and night reception staff Alvin, Cindy and Noom. The welcoming restaurant staff are great too but particularly Bess. We had great time cooking with Chef Chart and Jasmin supporting us. Also, the spa ladies (Nut, Thip, Koy, Mo) are exceptional with their massages as well as the friendly reception staff Kwain and Nong. We loved our time there as the start of a Thailand adventure.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 3 days ago
Dear janesT9064XN Many thanks for such meaningful comments. It makes us smile to learn that you had a great time with us. We are happy to know that you enjoyed many aspects of our property, especially, warm services of our dedicated team. We will definitely share you comment and thank the team, Oil, Alvin, Cindy, Noom, Bess, Chef Chart, Jasmine, Nut, Thip, Koy, Mo, Kwaun and Nong. We look forward to having the opportunity to be able to host you again in the near future! Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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elvin Mark R wrote a review Feb 2024
1 contribution
Amazing people in this hotel ❤️ sita and kae in the reception is super kind.. they always smile to me and they always ask me if i need anything just tell them.. and alvin , ryu and cindy also.. my check inn day is February 10th but i arrived phuket 9th so its to Early.. they help and Take care of me 🙏🏻 thank you so much and i wish to meet you again
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Great place , great room and pool with great people
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 3 days ago
Dear elvinmarkr Thank you so much for taking the time to write this wonderful review and for choosing our property! We are delighted to hear that you enjoyed kindness and friendliness of our dedicated team, especially Sita, Kae, Alvin, Ryu and Cindy and we will definitely share your lovely compliment with them :) Thank you again for placing your trust in our hospitality; we are sincerely looking forward to pampering you again. Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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siamak r wrote a review Feb 2024
1 contribution
We had been there 5 nights in January. And the hotel is so Beautiful, very good breakfast. The staff were so helpful , The location was great and very close to patong beach. Pool vibe was so good and very beautiful. The room was very big and clean.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 4 days ago
Dear 502siamakr Thank you very much for your compliment. We are happy to see that you thoroughly enjoyed many aspects of our property and please rest assured that we will share your review with all our team members. Thank you for recommending us and we look forward to welcoming you back for many more exceptional experience! Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kev R wrote a review Feb 2024
Newmarket, United Kingdom141 contributions127 helpful votes
We stayed in a pool access room which although little small was still amazing. We were lucky enough to have the sun on our terrace for most of the day which resulted in a very relaxed stay. Even so, there never seemed to be a problem getting a sun bed in the main area. The hotel was very busy, and a little patience was required sometimes at breakfast, but the staff all worked so hard it wasn’t a problem once seated. The location was for us, perfect. Just a 10 minute walk to Jungceylon and Bangla road. The hotel put on a fabulous Valentines dinner which we enjoyed immensely. Great setting on the terrace, rose petals strewn on the floor, a violinist, rose for my wife and absolutely amazing food. A truly memorable evening. We will definitely stay again when we return to Patong.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 4 days ago
Dear Kev R Thank you very much for such a wonderful review. We are pleased you had a pleasant and memorable experience at our property and enjoyed relaxed moment in our popular deluxe pool access. Also, thank you for your kind note about fabulous Valentine event.. very much appreciated. Looking forward to your next stay. With grand regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luis S wrote a review Feb 2024
1 contribution
Great location. Central to everything in the night life. Would def come back again. Great pool. Weather was always good. Aib, oil, and mew were very nice and helpful. Try the flower tea its absolutely amazing. The food was decent room was gorgeous.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 4 days ago
Dear luissX4750MY Thank you very much for sharing your enthusiastic review with us! We are glad to receive your compliments on convenient location, room comfort, tasty food & drink and towards our staff members, Aib, Oil and Mew. We hope to have the chance welcoming you back here soon! Best regards, Guest relations team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$161 - AU$269 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
314
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND MERCURE PHUKET PATONG (AU$161): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Grand Mercure Phuket Patong
Which popular attractions are close to Grand Mercure Phuket Patong?
Nearby attractions include The Boss Tailor (0.5 km), David Jone Fashion (0.2 km), and Best Tailor Phuket Patong suit shop (0.3 km).
What are some of the property amenities at Grand Mercure Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Mercure Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Phuket Patong?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Mercure Phuket Patong?
Conveniently located restaurants include Big Boys' Burger Club - Patong Beach, Hern Coffee And Bistro, and Paname Brasserie Phuket.
Are there opportunities to exercise at Grand Mercure Phuket Patong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Mercure Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Phuket Patong?
The staff speaks multiple languages, including English, French, Chinese, and Thai.
Is Grand Mercure Phuket Patong accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.