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09/07/2017 10/07/2017
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    Phuket Graceland Resort & Spa

    190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (2088)
          Pool & Beach (471)
          Room & Suite (468)
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          Overview
          • Excellent39%
          • Very good35%
          • Average14%
          • Poor6%
          • Terrible6%
          Travellers talk about
          “sunset wing” (214 reviews)
          “bowling alley” (193 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Grand Mercure Phuket Patong
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          #5 of 322 hotels in Patong
           
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          Holiday Inn Resort Phuket
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,574)
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          There are newer reviews for Phuket Graceland Resort & Spa See the most recent reviews

          741 - 745 of 2,217 reviews

          Reviewed 3 September 2015

          Staff were excellent and deluxe room was clean. Thai Cooking lesson was amazing. Spa was excellent. Great location away from all the noise. Hotel needs a coat of paint. Pools are amazing especially the top pool.More

          Thank APMaia
          Response from GracelandGrace, concierge Manager at Phuket Graceland Resort & SpaResponded 4 September 2015

          Warm greetings from the island of Phuket, and I do hope the weather in Sydney is warming up after what seems to have been a particularly cold winter for Australia. A week or two in Thailand at this time of the year is always a...More

          Reviewed 3 September 2015

          Staff - were fantastic, extremely helpful and polite Rooms - we stayed in the older part of the hotel, which is quite dated but quite clean. The only complaint I have is that the floor in our room always seemed like it was sandy, so...More

          Thank Melissa M
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 4 September 2015

          Thank you for choosing to come to stay with us at Graceland. Thank you for your generous review. I was particularly pleased that you found our staff helpful and pleasant to deal with, I believe that our friendly professional staff are the most valuable asset...More

          Reviewed 2 September 2015

          Checking was good, staff were perfect. hotel rooms were looking a bit dated but as we were leaving they were in the process of repainting the rooms in my building. The pool has a few tiles need replacing as it left sharp edges which for...More

          Thank Matt7722
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 4 September 2015

          I am so happy that you will consider returning to stay with us some time in the future. The part of your review I found particularly touching was where you wrote that our staff were perfect. The greatest asset any business can ever have is...More

          Reviewed 1 September 2015

          Not sure how this hotel received a 4 star rating, it certainly cannot be due to service or cleanliness. Upon arrive I immediately felt that the people at the concierge desk were not very friendly, very poor English and felt like they just wanted to...More

          2  Thank Lenore R
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 4 September 2015

          I am so sorry that your stay with us did not live up to your expectations. All of your negative comments have been passed on to our department managers for their consideration. Yours Sincerely Stuart Roberts Concierge Manager

          Reviewed 1 September 2015

          We stayed on the third level of the sunset wing which overlooked the pool. The room was immaculate service was great. Still within walking distance to main streets but far away enough to not be noisy. Would definitely recommend and go back.More

          2  Thank Kelly N
          Response from GracelandGrace, concierge manager at Phuket Graceland Resort & SpaResponded 4 September 2015

          Thank you so much for taking the time to write this review and thank you for choosing to stay with us at our hotel. I am so glad that you enjoyed you time here, that you found that the room and the hotel facilities and...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • USD 75 - USD 244 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 Business Hotel in Patong
          • #12 Top resorts Hotel in Patong
          • #20 Spa Hotel in Patong
          • #24 Luxury Hotel in Patong
          • #39 Family Hotel in Patong
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 600
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Booking.com, Travelocity, Hotwire, Asiatravel.com Holdings, TripOnline SA, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and Hotel.de so you can book your Phuket Graceland Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Thailand >
          • Phuket >
          • Kathu >
          • Patong
          • Also Known As
          • Phuket Graceland Resort And Spa ,
          • Phuket Graceland Hotel Patong ,
          • Phuket Graceland Resort & Spa Patong
          Add Photo Photos
          Traveller (2088)
          Pool & Beach (471)
          Room & Suite (468)
          Dining (226)
          Hotel & Grounds (1273)
          Bathroom (48)
          Family and Play Areas (13)
          Business Centre & Event Rooms (5)
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          Questions & AnswersAsk a question
          Curry H
          Is anyone able to tell me when the renovations will finish? I was told they had stopped already but there is a review from 1 week ago that it's still on going.
          29 June 2017|
          Answer Show all 2 answers
          Response from ksgear | Reviewed this property |
          I would stay elsewhere regardless. The renovations will go on easily through til 2108.
          0
          Votes
          Vicki R
          Can anyone tell me what room is better for a family of 5. The Family Pool View room or the Deluxe garden with interconnecting room. Also does the garden rooms have kitchenette.
          28 June 2017|
          Answer
          Response from Steve C | Reviewed this property |
          Gracelands doesn't do kitchenettes but you are in Thailand, why would you want to cook food? I would pick the family pool view. Do your homework before you go about where to eat. There a heaps of places where you get... More
          0
          Votes
          katefsun
          Should we bring beach towels?
          13 June 2017|
          Answer Show all 11 answers
          Response from rahman39 | Reviewed this property |
          No need to towel.Hotel provide it for you. also hotel provide umbrella for you
          0
          Votes
          Room Tips
          "best to ask your travel agent"
          Read review
          "Family rooms were massive."
          Read review
          "Ask for a pool view room.....if you can get one on the ground floor, the pool is literally outside your door."
          Read review
          "Sunset wing gas large rooms"
          Read review
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