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Phuket Graceland Resort & Spa

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2,421 Reviews from our TripAdvisor Community

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There are newer reviews for Phuket Graceland Resort & Spa
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Showing 2,086: English reviews
Reviewed 15 June 2015 via mobile

We stayed here for a week in June 2015. On arrival around midnight we checked in and had a hotel staff member take us to our room which was good BUT he wouldnt give me our key until we gave him a tip, how rude all we wanted is to get to our room after a long flight. We had...

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6Thank memorerobo
Sunshine Coast, Australia
Reviewed 14 June 2015 via mobile

This resort was great. Good breakfast with lots of options. Rooms a little tired but still very comfortable. Wife got sick while in thailand, hotel was great helping wherever they could. Overall this resort is worth the stay. We will be back for sure.

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2Thank nicandlibby
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Thank you so much for taking the time to review our hotel, and i am so glad that you had such a positive experience. We do our best to cater for all our guests needs, particularly so when a guest is taken ill and needs some medical attention, we realise that this can be quite a frightening experience when one...

perth
Reviewed 13 June 2015 via mobile

Firstly i can not fault the staff. Every one was lovely and poliet including a conceierge who came around at breakfast to ask all the guest if they were happy or if they needed anything which i though was wonderful. The location was good with only a 10 min walk to bangla walking street and jungceloyn. The rooms were clean...

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2Thank mpsb
Moonta, Australia
Reviewed 13 June 2015

We stayed here last year in August delux pool access and again in May this year but decided to go Sunset Pool access. Staff very friendly, rooms clean and tidy, food caters for all no way you leave hungry and we ate breakfast every day. Being picky some furnishing could do with an upgrade but overall experience great... We heading...

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Thank 22Ash
Warrnambool, Australia
Reviewed 11 June 2015

We had 4 couples staying in the Sunset Wing pool access rooms. The rooms were well appointed and had heaps of room. The super king size beds are very comfortable. Heaps of room on the deck leading into the pool. The only thing that could do with improvement (and this is a recommendation not a complaint) is the access to...

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1Thank SteveWeber20
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for your very constructive review of our hotel, and I have made sure to pass on your suggestions for pool acces to our maintenance department. I am happy that you found our staff polite happy and helpful. Your enjoyment of the cooking class comes as no suprise to me at all, everyong who takes the cooking class says...

Campbelltown, Australia
Reviewed 9 June 2015

I stayed in the sunset deluxe room. It was a gorgeous room with a swimsuit pool/spa. Staff were friendly and helpful. We ate breakfast everyday and a few times we ordered room service and ate the restaurants and the food was pretty good. I wouldn't recommend drinking their water though as I got quite sick. The hotel location was ok...

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Thank DaniB23
Reviewed 8 June 2015

Thailand is the country of Smiles, but not in this hotel. Staff at the font desk was not welcoming. Lobby is old, not nicely maintained. The room we were given was probably furnished 11 years ago. Old, looked like a cheap boutique hotel. Housekeeping was done, but not the day we arrived. We booked this hotel for 8 nights, though...

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7Thank RolandAsia
Reviewed 4 June 2015 via mobile

Graceland is one of the worst resorts I have stayed in in Thailand, my partner and I got an adjoining room where you could hear everything not only that you could hear everything outside your room in the corridor, if someone slammed their door down the other end of the corridor you could hear It and feel it. We got...

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6Thank ZoeHarvey
Silver Spring, Maryland, United States
Reviewed 3 June 2015

This was my very first time to Phuket, Thailand. The front desk were prompt and precise when it came to checking us in. It is a pretty big resort. I stayed in the Sunset deluxe pool access. I had originally booked the deluxe pool access but got upgraded for free. Which was very nice. They had three main pools which...

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2Thank rkwan301
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

I am so happy that we played our part in making your first to Thailand a good experience. I have passed on your comments to all the various department managers. Please do come back to stay with us again soon. Stuart Roberts Concierge Manager

Adelaide, Australia
Reviewed 1 June 2015

We stayed at Gracelands in November of last year and we thoroughly enjoyed our stay. We have stayed in hotels all over the world as well. There was a problem with a smell in the room when we first arrived, but after the explanation regarding all the rain which Phuket had endured over the week prior to us arriving, we...

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1Thank JENNY S

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $107 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
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Also Known As:
Phuket Graceland Resort And Spa
Phuket Graceland Hotel Patong
Phuket Graceland Resort & Spa Patong
Hotel Style:
#9 Business Hotel in Patong
#13 Top resorts Hotel in Patong
#21 Spa Hotel in Patong
#24 Luxury Hotel in Patong
#39 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Phuket Graceland Resort & Spa staff and other travellers.
98 questions
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Questions? Get answers from Phuket Graceland Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“closer to the main building, farther away from the Belgian pub.”
 of 5 bubbles swordfisho, 17 Feb 2017 | Read review
“The pool view room is really lovely. Great shower, bath, a queen size bed plus a double bed in the room.”
 of 5 bubbles cherylsJ100DE, 14 Feb 2017 | Read review
“The entire site needs $$ spent.”
 of 5 bubbles cmulligan7, 13 Feb 2017 | Read review
“Ask for a room in renovated section of resort.”
 of 5 bubbles kbean79, 5 Feb 2017 | Read review
“I would not chose a room with a pool view - it can become noisy mid day”
 of 5 bubbles MaryAthens_11, 1 Feb 2017 | Read review
5 of 5