We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phuket Graceland Resort & Spa

2,853 reviews
#34 of 337 Hotels in Patong
Save
Traveller (2299)
Room & Suite (546)
Pool & Beach (501)
Overview
  • Excellent39%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible6%
Travellers talk about
“sunset wing”(232 reviews)
“bowling alley”(209 reviews)
“carpe diem team”(95 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,853)Write a Review
Filter reviews
2,444 results
Traveller rating
889
847
369
162
177
Traveller type
Time of year
LanguageEnglish
More languages
889
847
369
162
177
Show reviews that mention
All reviewssunset wingbowling alleycarpe diem teamsunset restaurantsky poolacross the roadbelgian beer cafeten pin bowlinggrace barpatong beachnew wingkids clubdeluxe pool view roombuffet breakfasthalal restauranttuk tukmain pool
FilterEnglish
Updating list...
1 - 5 of 2,444 reviews
Reviewed yesterday

The location of this hotel was perfect for my boyfriend and I's stay. The service was impeccable, great breakfast in the morning and 3 massive pools to choose from! Would definitely recommend to all my friends and family as there is nothing I could fault...More

Thank Hollie P
Reviewed yesterday via mobile

We booked in this hotel for 4 nights at the end of january in FAMILY ROOM POOL VIEW NEW...Room was spacious with a mini lounge area and a saperate TV . Excellent room aswell as the interior of the room..Balcony area way too small as...More

Thank Honeyprince
Reviewed yesterday

We spent 4 days in Phuket Graceland Resort & Spa for our honeymoon. It was an amazing trip, the resort is beautiful and it is just in front of the beautiful Pantong beach, the pools are amazing, and we had a really good time. It...More

Thank Yanina H
Response from GracelandGrace, Concierge Manager at Phuket Graceland Resort & SpaResponded yesterday

Dear Yanina H. I love to reply to people who have been here on their honeymoon and have enjoyed their time with us. A honeymoon is such a special time, and it is such an honour and a privilege for us to have had you...More

Reviewed 2 days ago via mobile

We stay at the hotel for 10days and i found it alright. The Lobby staff at the start of the holiday i found quite hard to understand at times and hardly smiled, but the end they were smiling a bit more. We were told we...More

Thank KattyyttaK
Response from GracelandGrace, Concierge Manager at Phuket Graceland Resort & SpaResponded yesterday

Dear Kattyyttak Thank you for this review and thank you for coming to stay with us at our resort. Please come back to stay with us again sometime. Yours Sincerely Stuart Roberts Concierge Manager

Reviewed 3 days ago

We stayed here over the Christmas/ New year period. The location is wonderful right across the road from the beach and within walking distance to shopping etc. Excellent massage places at the back of the resort. We had a pool access room in the new...More

Thank JoJes77
Response from GracelandGrace, Concierge Manager at Phuket Graceland Resort & SpaResponded 2 days ago

Dear JoJes77 Thank you so very much for giving us this generous review, and I am pleased to read that you were happy with so many aspects of your stay with us. On behalf of Carpe Diem, our entertainment team, thank you for complimenting them...More

View more reviews
PreviousNext
123456489
About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 93 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Patong
#14 Top resorts Hotel in Patong
#21 Spa Hotel in Patong
#26 Luxury Hotel in Patong
#33 Family Hotel in Patong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 93 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Patong
#14 Top resorts Hotel in Patong
#21 Spa Hotel in Patong
#26 Luxury Hotel in Patong
#33 Family Hotel in Patong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2299)
Room & Suite (546)
Pool & Beach (501)
Dining (230)
Amenities (120)
Family and Play Areas (14)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Chris J
15 February 2018|
AnswerShow all 5 answers
Response from EMS1953 | Reviewed this property |
I live in Thailand and have used the same driver for over 15 years every time I go to Phuket. His name is Noi. He has a brand new Toyota Fortuner SUV. 800 Thai Baht airport to Graceland. Maybe around 2,000 for private tour... More
1
Vote
Globala D
5 February 2018|
AnswerShow all 6 answers
Response from tracybaker2263 | Reviewed this property |
You should contact Graceland themselves and I'm sure they will be able to help you with your question, we did arrive early,not all of our rooms were ready, one was we were able to access that and were given access to the... More
0
Votes
jordi001Australia
19 January 2018|
AnswerShow all 7 answers
Response from Erica T | Reviewed this property |
Hi, yes the pool access go directly into either one of the main pools or a separate pool which are both around 1.5m deep. I saw some of the rooms had a spa sort of step too which was like a slide for kids you would really... More
0
Votes
PreviousNext
12345652
Room Tips
"in front of the beach, tasty drinks and food, perfect location"
Read review
"Get a pool access room on the new wing"
Read review
"Rooms opposite the lift and stairwells have added sitting area"
Read review
"Do not stay in room 2443 or on the ground floor, the groud floor is very noisy, its like have paper wall, and..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing