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Phuket Graceland Resort & Spa

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Phuket Graceland Resort & Spa
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2,426 Reviews from our TripAdvisor Community

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Showing 2,089: English reviews
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Reviewed 3 days ago NEWvia mobile

I really ment to use the word "all in one "as this hotel indeed is one. A wide variety of options to choose from to match your requirements and comfort. It is at the prime location . Easy access to all attractions at Patong. Fits in all age groups and all mode of travelers. Of the three pools,I just love...

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Helpful?
Thank Vishal R
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Dear Vishal Thank you for this lovely positive review of your stay at our resort. I have read all of your other TripAdvisor reviews, which I found interesting but also very positive in their outlook. I congratulate you on your wonderful attitude and perspective, which will help you to always enjoy travelling. If everyone had your attitude to life, there...

Melbourne, Australia
Reviewed 3 days ago NEW

There are probably two minor downsides to the resort. 1. The place could do with a bit of renovating - perhaps a repaint. 2. There aren't nearly enough pool chairs to cater for the amount of people the resort can accommodate. All the chairs were gone by 9am, which was disappointing, so you had to be early to get a...

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Helpful?
Thank chiaraap
Melbourne, Australia
Reviewed 5 days ago NEW

Spent a week here after deciding to visit Thailand, both Bangkok and Phuket. I had visited Bangkok previously but never Phuket. I have done extensive travel through SE Asia, America and Europe both on holidays and for business over the last 30+ years. I have never written a review on Trip Advisor, but have read comments when selecting places to...

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Helpful?
2Thank Ricko-c1963
Melbourne, Australia
Reviewed 1 week ago via mobile

Stayed at Graceland for 5 days. Was so excited to stay here after looking at their website and seeing their brochures but to be honest was bitterly disappointed by a number of things there. First let me start with the positives. Rooms are a great size. I found the cleaners very good at their jobs in maintaining our rooms and...

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Helpful?
2Thank MOLLY_CHICK
Melbourne, Australia
Reviewed 1 week ago

We stayed in a pool view room which was fine. Location is excellent not too far from the action in patong but far enough away so its relatively quiet. Breakfast good. I would rate higher if there was decent wifi (ours continually dropped out) and if there was any decent coffee (none even though we paid extra for espresso with...

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Helpful?
Thank altojus
Melbourne
Reviewed 1 week ago

As a seasoned traveller to Thailand and staying in some of the nicest resorts, Graceland's did not disappoint. I have been here before and prior to the new sunset wing being constructed. This time we stayed in the sunset wing in a shared room for 2 adults and two grown up kids (4 adults)., the room was well appointed and...

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Helpful?
Thank Claudef1-Australia
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Claudef1 Thank you so much for this review based on your recent stay at our resort, I am so pleased to read that you were happy with so many aspects of your stay with us. Thank you for coming back to stay with us for a second time, we greatly value the loyalty and continued patronage of all our...

Reviewed 1 week ago

The hotel itself had seen better days. All in all quite an average despite of its 4 stars ranking by Neckermann. The music from the Belgian pub (belongs to the hotel) could be quite disturbing. The hotel staff is very friendly, no complain.

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Helpful?
Thank Swordfish o
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for taking the time to write this review, and thank you for choosing to stay with us. All of your comments in this review will be discussed with the rest of our management team. I do hope that you will consider staying with us again the next time you are in Patong. Yours Sincerely Stuart Roberts Concierge Manager

Reviewed 1 week ago via mobile

Resort is excellent. There are many types of entertainment. The hotel is clear and looks like new. Also... animation team (Dario, Jana, Tamara and Renato) was the best. They were too nice, funny and reliable. My children were so thrilled! And my review? I recommend it absolutely to everyone (mainly because of the animation team- which was so good).

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Helpful?
Thank M D
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Dear M D Thank you very much for this generous review, and I am so very pleased to know that you found our resort to be excellent, and that you were so impressed with our entertainment team. Thank you also for recommending our hotel to all of our readers. Thank you for choosing to stay with us and I do...

Paris, France
Reviewed 1 week ago

chcking was fast, lovely room, breakfast excellent ans good team love carpe diem animation, activities, 3 swiming pool, fitness ans near a beach, i would stay here but i must go home for children school, i recommend this hotel

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Helpful?
Thank hakim94400
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Dear hakim94400 Thank you so much for this kind and generous review, and thank you for choosing to come and stay with us, I am just so sorry that the children cut your holiday short! I am very pleased that your time with us was a success, and that you were pleased with so many aspects of your stay. I...

Reviewed 1 week ago via mobile

Was there for a week from the 4th couldnt be happier,lovely room great ameneties,super friendly staff A****,maybe could look at stopping people putting their towels out in the middle of the night and hogging all the deck chairs,some people not coming to sunbake until the afternoon

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Helpful?
1Thank Jack P
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Dear Jack P Thank you very much for taking the time to submit this very generous review . Of course I am thrilled that your stay with us was such a success, but the part of your review that I am particularly grateful for is the part where you describe our staff as super friendly.I can't begin to tell you...

2,478 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $107 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Phuket Graceland Resort And Spa
Phuket Graceland Hotel Patong
Phuket Graceland Resort & Spa Patong
Hotel Style:
#9 Business Hotel in Patong
#13 Top resorts Hotel in Patong
#21 Spa Hotel in Patong
#24 Luxury Hotel in Patong
#39 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Phuket Graceland Resort & Spa staff and other travellers.
98 questions
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Questions? Get answers from Phuket Graceland Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one over looking the new wing”
 of 5 bubbles Ricko-c1963, 22 Feb 2017 | Read review
“closer to the main building, farther away from the Belgian pub.”
 of 5 bubbles swordfisho, 17 Feb 2017 | Read review
“The pool view room is really lovely. Great shower, bath, a queen size bed plus a double bed in the room.”
 of 5 bubbles cherylsJ100DE, 14 Feb 2017 | Read review
“The entire site needs $$ spent.”
 of 5 bubbles cmulligan7, 13 Feb 2017 | Read review
“Ask for a room in renovated section of resort.”
 of 5 bubbles kbean79, 5 Feb 2017 | Read review
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