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DoubleTree by Hilton Phuket Banthai Resort

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Traveller (3144)
Room & Suite (722)
Pool & Beach (498)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Hotel direct offer!Hilton Honors Discount
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#5 of 45 resorts in Patong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Step into tranquillity when you check in to DoubleTree by Hilton Phuket Banthai Resort. Set in the heart of Patong, directly opposite the white sandy beach and turquoise waters of the Andaman Sea, we offer close proximity to the lively local area while providing a calming retreat from the hustle and bustle. Explore local markets, shopping malls, and the famous Patong nightlife, or relax inside and soak up the soothing resort ambience. Feel welcomed with a warm DoubleTree Chocolate Chip Cookie upon arrival, then relax in your spacious room or suite. All rooms offer a private balcony or terrace area overlooking lush tropical gardens and one of the three hotel pools. Leisure options abound at DoubleTree by Hilton Phuket Banthai Resort. Enjoy a workout in our 24/7 fitness center, or take a dip in one of three outdoor pools, featuring swim-up bars with submerged seating. Our hotel in Patong offers great dining options. Enjoy the freshest seafood and local Thai and international cuisine at Port Restaurant, or chill at the beachfront Beer Bar with an ice-cold beer. Unwind at Lobby Bar with light snacks and handcrafted cocktails, or dine in the comfort of your room with 24/7 in-room dining.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids stay free
Car park
Free wifi in the business centre
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Babysitting
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Family Resort
Languages Spoken
English, French, Chinese, Burmese and 7 more
Hotel links
Special Offer:Hilton Honors Discount
4036Reviews159Q+A100Room tips

Reviews
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Traveller rating
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Popular mentions
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Most Recent
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Jorge R wrote a review 25 Feb
1 contribution
My bartender at the Mojito Bar attache, Susan, was a delight the entire afternoon despite a roaring 90 degrees batting down on our heads. She kept a positive attitude and the attentive service made this afternoon an experience I will be returning for. Thank you for your hospitality. Your entire crew is well versed in the English language which made them complete assets but, Susan was a bright star amongst this cosmos.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 3 days ago
Dear Khun jorgerM4246AA, Thank you for taking your valuable time to share your kind feedback with us and letting us know about your most recent experience with us at DoubleTree by Hilton Phuket Banthai Resort. It is simply a pleasure for us to learn that you had a precious experience with us, and you have found the assistance of Khun Susan and our team members to be of your kind preference. Our team members are highly motivated upon receiving your feedback. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joffrey wrote a review Dec 2023
Melbourne, Australia2 contributions
Hotel's Favourite
Great atmosphere & sensational location, right opposite the beach and few steps away from Bangla Road! Top notch bars concept and restaurant, will certainly return next year! Thank you team Double Tree Banthai
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 28 Dec 2023
Dear Khun JoffreyCascella, Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests' experiences at the hotel, as they always endeavor to make it the best possible. We look forward to welcoming you back to our hotel in the not-too-distant future! We hope to see you return again soon! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Resort61658682220 wrote a review 25 Feb
1 contribution
The room door wasn’t closing ! I locked the door and yet didn’t close. Major safety issue that cannot be accepted at all ! My whole plan for day has been destroyed due to the waste of time I’ve done waiting for a solution, although the hotel responded in fair time yet this issues in a place like phuket is not accepted because we all have commitments with tour guides. The hotel apologized, and they offered me a change of room to go and settle in the old room to not even a better one! The room has a terrible amenities and the furniture is scratched it is at least haven’t been reupholstered for years! I don’t recommend this hotel at all if you want to have a peace of mind and enjoying your time in Phuket Written in 26/02/2024 Tareq
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: Avoid booking in this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 3 days ago
Dear Khun Resort61658682220, Thank you for taking your valuable time to share your experience. We are extremely saddened to hear that your stay experience did not meet your expected level of satisfaction. We will also do our best and ensure to work on the shortcomings based on the feedback such that you shall experience a perfect stay on your next visit, and we exceed your expectations. We once again sincerely apologize for any inconveniences caused and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sevtap T wrote a review 25 Feb
1 contribution
The place of the hotel is excellent for sea, shopping and fun. The room is wide and comfortable. The restaurant is tasty and clean and various meals. I especially want to thank TWO; CHAI, WAN, M and FON from the Mojito Bar for being kindness and helpfull. Also the HK team for everyday cleaning. Recommend for everybody. Wish to stay again next time. We are leaving happy.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Smokers shall prefer a room with a balcony. No smoking in the rooms and at the pool but this is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 3 days ago
Dear Khun sevtapt2024, Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. Our team member Khun Two, Khun Chai,Khun Wan, Khun M and Khun Fon are highly motivated upon receiving your feedback. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah A wrote a review 19 Feb
1 contribution
Wow, what an amazing hotel! This is my go-to place whenever I'm in Patong. It's conveniently located near everything you could need, from shops to entertainment. The staff are incredibly friendly and attentive, always going above and beyond to make my stay comfortable. A big thank you to Timmy, Joffrey and Patrick for making our stay incredible. We really appreciate your help, kindness and hospitality. The meals are another highlight of this hotel. Whether it's breakfast, lunch, or dinner, the food is always delicious and freshly prepared. The variety and quality of the dishes never cease to impress me. Overall, I can't recommend this hotel enough.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun J8011DTsaraha, Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. We are very happy to hear that you have enjoyed your stay and were satisfied with the service and facilities provided. Your positive feedback is much appreciated. Our team members, Khun Timmy, Khun Joffrey, and Khun Patrick are highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BackPacker228708 wrote a review 19 Feb
4 contributions1 helpful vote
We stayed 2 nights to celebrate our anniversary and my birthday and the hotel and its service was amazing! They were able to check us in early and still added special touches to our room which made us feel special. The premium room we had was very clean, modern and had plenty of universal charging ports and a huge comfortable bed. Swim up pool offering drinks and food brought to you poolside was great. Breakfast had a great selection of food and drinks The staff were so wonderful, friendly and attentive Couldn’t have asked for a better experience Thank you to all the staff at Double tree. Would stay again on our next trip x
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: We stayed in 1353 on the 3rd floor. Great for overlooking the pool. A bit far from the lifts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun BackPacker228708, Thank you for taking your valuable time to share your kind feedback with us and letting us know about your most recent experience with us at DoubleTree by Hilton Phuket Banthai Resort. It is simply a pleasure for us to learn that you had a precious experience with us. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine21507608121 wrote a review 19 Feb
2 contributions
Amazing drinks and staff, especially Chompu! so incredibly friendly! I especially loved the wonderful drinks! Spot on! ! We hung out at the Mojiti bar!!!! It was an absolutely fantastic experience! Phuket Thailand is such a beautiful place with lovely people! The view of the ocean is perfect!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Wonderful experience with great drinks and incredible staff especially Chompu!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun Sunshine21507608121, Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel, as they always endeavour to make it the best possible. Our team member, Khun Chompu is highly motivated upon receiving your feedback. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rami B wrote a review 17 Feb
2 contributions
I come twice a year to Phuket, Mohito bar is one of my favourite places in patong phuket, the atmosphere, the food is so delicious, amazing cocktails and sunset view ,I love this place, special thanks to Fon, Chompu, Porsche, Ajay, pretty 😘😘😘
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun 824ramib, Thank you for taking the valuable time to share your experience. Our team members, Khun Fon, Khun Chompu, Khun Porsche, Khun Ajay, and Khun Pretty, are highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark H wrote a review 15 Feb
London, United Kingdom4 contributions4 helpful votes
As a HH Diamond member I had an excellent stay at Doubletree Phuket, largely thanks to the outstanding service from the staff. Their attentiveness and friendliness made my experience truly memorable. The hotel's amenities and comfortable accommodations further enhanced my overall satisfaction. Highly recommend for a delightful stay!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun MarkH806, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. . It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experiences at the hotel, as they always endeavor to make it the best possible. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claude C wrote a review 15 Feb
1 contribution
We spent 6 memorable days at Patonga beach Phuket. A touch of class was added by our stay at the Double Tree by Hilton. The Senior staff Air( In Phuket they a way of abbreviating names into nice monikers). She made sure that we enjoyed all the amenities the hotel offered. The rooms are ergonomically designed. The main room is compact with a sit-out balcony overlooking the swimming pool. The bathroom is large and spacious - the largest bathroom I have see in its class. The lighting fixtures are perfect. The only minus point I found is that there is a 2 inch step to enter the room that takes some time getting used to. The staff is courteous and genuinely friendly. We would like to make special mention of See the house keeping staff assigned to us. She has a special talent to make up rooms. She would do up our disheveled room beautifully. every thing would be kept neatly in its place.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun claudecY9967MU, Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to the DoubleTree by Hilton Phuket Banthai Resort. I am very happy to hear that you enjoyed your stay and were satisfied with the service and facilities provided. Your positive feedback is much appreciated. It is truly an encouragement for us as we try to achieve even higher standards of service in order to exceed our valuable guests' expectations. Moreover, our team members, Khun Air, and Khun See, are highly motivated upon receiving your feedback. We do look forward to welcoming you back with a warm welcome cookie again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$184 - AU$404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banthai beach hotel patong, banthai beach resort and spa
FORMERLY KNOWN AS
Banthai Beach Resort & Spa
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
290
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON PHUKET BANTHAI RESORT (AU$180): 2024 Prices & Reviews (Patong, Thailand) - Photos of Resort - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Phuket Banthai Resort
Which popular attractions are close to DoubleTree by Hilton Phuket Banthai Resort?
Nearby attractions include Bangla Road (0.5 km), The Boss Tailor (0.3 km), and David Jone Fashion (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Phuket Banthai Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Phuket Banthai Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Phuket Banthai Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Phuket Banthai Resort?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Phuket Banthai Resort?
Conveniently located restaurants include Big Boys' Burger Club - Patong Beach, Kan's Haus Cafe & Bistro, and Climax on Bangla.
Are there opportunities to exercise at DoubleTree by Hilton Phuket Banthai Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Phuket Banthai Resort have airport transportation?
Yes, DoubleTree by Hilton Phuket Banthai Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Phuket Banthai Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Phuket Banthai Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Phuket Banthai Resort?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Hindi, and Thai.