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Avista Hideaway Phuket Patong - MGallery Hotel Collection

39/9 Muen Ngern Road, Patong, Kathu, Phuket 81350 Thailand
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Traveller (4202)
Room & Suite (580)
Videos (15)
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Hotel direct offer!Romance Package
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About

#6 of 398 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled amidst the lush hills surrounding Patong Beach, Avista Hideaway Phuket Patong - MGallery offers a tranquil retreat overlooking mountain forests and the mesmerizing Andaman Sea. Immerse yourself in the serenity of our luxury resort phuket, featuring 150 beautifully appointed rooms and suites inspired by Thai elegance. As you wander through our landscaped gardens, discover three inviting pools, each adorned with a swim-up bar for tranquility and relaxation. Indulge in rejuvenating experiences at our spa, where outdoor cabanas provide a serene oasis. Take advantage of complimentary wellness activities and maintain your fitness routine at our 24-hour fitness center. Immerse yourself in Thailand's culinary culture with a variety of dining options, including a rooftop venue boasting two restaurants and a bar, offering breathtaking sunset sea views. Sizzle restaurant & bar offers steak and seafood choices with a separate bar featuring signature mixology, while Tambu serves progressive Indian charcoal cuisine from a Mughal-era-inspired tented palace. Embark on an adventure to Freedom Beach, ranked among the world's finest, just a 700m jungle hike away. For those seeking vibrant nightlife and entertainment, Patong Beach is merely a five-minute drive, conveniently accessible through our complimentary shuttle bus service. At Avista Hideaway, your journey unfolds amidst captivating natural beauty, creating cherished memories that will linger long after your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Billiards
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Saltwater pool
Plunge pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Darts
Entertainment staff
Table tennis
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English, Chinese, Filipino, Hindi and 1 more
Hotel links
Special Offer:Romance Package

Location

39/9 Muen Ngern Road, Patong, Kathu, Phuket 81350 Thailand
Name/address in local language
Avista Hideaway Phuket Patong - MGallery Hotel Collection
3744Reviews263Q+A100Room tips

Reviews
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Traveller rating
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Dreamer60257188677 wrote a review Yesterday
1 contribution
One of the best hotels in Phuket. Amazing views and very caring staff. A special shout out to Aek for amazing above and beyond customer service and hospitality. We never needed anything because of his and the remaining staff support. Definitely coming back
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A M wrote a review Jan 2024
London, United Kingdom7 contributions4 helpful votes
Hotel's Favourite
The hotel speaks for itself - you won't be disappointed. However it's the personalised service by the staff that makes this place excellent - in particular, the Lobby team. An airline lost my luggage and the airline's customer service, along with the lost luggage team at Phuket airport, were extremely disappointing. Nevertheless, Ging and Jag in the Lobby team at Avista went above and beyond to keep pursuing updates on my lost baggage - they toiled with the airline/airport phone lines that were either constantly engaged or ringing out - they persisted to allow me the time to relax, while they dealt with my lost luggage. It was hugely appreciated. I don't normally write reviews, good, bad or indifferent. But on this occasion, I feel compelled to thoroughly recommend the Avista Hideaway Patong Phuket, purely due to the outstanding customer service afforded to me during me stay, especially by Ging and Jag. Thank you Ging and Jag!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: The hotel is secluded - no late night noises from Patong Beach. Take advantage of the free...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Manish Pratap, General Manager at Avista Hideaway Phuket Patong - MGallery Hotel Collection
Responded 4 weeks ago
Dear Guest, Thank you so much for taking the time to share your experience with us and for your heartfelt recommendation. We are thrilled to hear that you enjoyed your stay at Avista Hideaway Patong Phuket and that our team, especially Ging and Jag from the Lobby, made a lasting impression on you. It is unfortunate that your luggage got lost, and we genuinely appreciate your patience as our team worked diligently to assist you in retrieving it. Ging and Jag are truly dedicated to ensuring our guests' satisfaction, and we are delighted to learn that their efforts made a positive impact on your stay. We understand the importance of personalized service, and your feedback reinforces our commitment to providing exceptional experiences for our guests. We will make sure to pass on your kind words to Ging and Jag, acknowledging their outstanding efforts. At Avista Hideaway Patong Phuket, we strive to create memorable moments, and your feedback inspires us to continue delivering exceptional service. We hope to welcome you back in the future for another enjoyable stay. Once again, thank you for choosing Avista Hideaway Patong Phuket and for sharing your positive experience. Warm regards, Manish Pratap General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail52093025748 wrote a review Yesterday
1 contribution
Amazing hotel The staff is very friendly specially Aek was extremely helpful and supportive We do strong recommend this hotel for anyone who’s is visiting It was a great experience and I would definitely come again in my next vacation in 2024
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Meander57755279306 wrote a review 19 Feb
1 contribution
I stayed in Avista very beautiful place nice hotel nice we can see sunset at the lobby area ,the staff at reception veryfriendly and helpful Golf and Nice she allays help me every thing I am so happy to stay here My trip at Phuket so wonderful I will comeback again for next trip
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wang C wrote a review 18 Feb
1 contribution
Very nice hotel I really enjoyed Golf very nice service hotel very good hospitality I love the pool the sunset very beautiful at the lobby area In the evening I enjoyed with the fire show So nice so good fantastic hotel Irecomend every one must check in here 👌🏻👌🏻
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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barry wrote a review 17 Feb
Saffron Walden, United Kingdom3 contributions
Stayed here for a week after spending a week in Khao Lak. Don’t normally do negative reviews but this place boiled my blood. On first glimpses the hotel is new, clean and the lobby area looks fantastic. Then you get into the nitty gritty. Room was very good overall. Had no hot water in sink, shower or bath but after speaking to reception they got it fixed quickly. Maid service was hit and miss. Sometimes never cleaned until well after 4pm on some days and never seemed to empty the bins in the room. The whole complex is like a maze. Over a number of building and floors and easy to get lost as signage was very poor. Pools were nice but as others had mentioned, no where near enough beds and those with pool access rooms reserved the ones outside their rooms and also ones on the other side of the pool. Many times people wandering with no beds to use. The rendezvous bar was never open and so couldn’t get a drink during the day other than in one of the swim up bars in the pools. So if you didn’t want to get wet then out of luck. Service in the Vista Restaurant was very poor. Staff member Bella on her phone all the time whilst taking orders or finding a seat, and otherwise couldn’t find anyone to order more drinks as the staff were all in groups in a corner chatting. Very bad service. Same for breakfast where the variety was ok but all food was cold and tables piled up not being cleaned off, so again people wandering to find clean tables. The worst thing was that on our last evening, we had to be up at 5 to go to the airport. Our room was under the lobby area and they had a wedding going on that was right above us. No pre warning of any functions and with it being so loud we couldn’t sleep as my watch was showing nearly 50db noise coming from above. Then after the music and shouting stopped just after 10pm, we then had over an hour of bashing and crashing g as they were dismantling the wedding reception area well after 11pm. Just some courteous notice would have been nice. Lucky it was our last night. Location of the hotel is ok. Need to get a taxi to get into Pantong which cost about £8 each way. Hotel shuttle bus not worth it with last one around 4pm but can’t get back with them. Have to make your own way back. Don’t know why only 3 buses a day, with Patong just round the corner and as mentioned the food onsite wasn’t great. Oh well. We know now to not come to this place again and would recommend that people look elsewhere. Much better around!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manish Pratap, General Manager at Avista Hideaway Phuket Patong - MGallery Hotel Collection
Responded 3 days ago
Dear Guest, Thank you for taking the time to share your feedback with us. We genuinely appreciate your detailed review, and we sincerely apologize for the inconveniences you experienced during your stay. We are glad to hear that you found our hotel aesthetically pleasing, and we appreciate your positive comments about the room. However, we are truly sorry for the issues you encountered, and we take your feedback seriously as it provides valuable insights for improvement. We apologize for the hot water issue and any delays in addressing it. Your concerns about the cleanliness, maid service, and signage have been duly noted, and we will take immediate steps to rectify these shortcomings. Regarding the pool bed availability, we understand the frustration and assure you that we are exploring ways to enhance the guest experience in this aspect. We apologize for any inconvenience caused by the unavailability of the Rendezvous Bar and the service issues in the Vista Restaurant. Your feedback will be shared with our team to ensure a more attentive and efficient service. We regret the disturbance caused by the wedding event and the lack of prior notification. We understand the importance of a good night's sleep, and we apologize for any inconvenience caused. We will work on improving our communication regarding events and their potential impact on guests. Regarding transportation, we appreciate your feedback on the shuttle service, and we will review our schedule to better accommodate our guests. Additionally, we will revisit the menu offerings to ensure a more satisfying dining experience for our guests. We sincerely regret that your experience fell short of expectations, and we hope you will consider giving us another chance to provide you with the exceptional stay that you deserve. Please feel free to reach out to me directly at manish.pratap@accor.com so we can address any remaining concerns. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future. Warm regards, Manish Pratap General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail68475246635 wrote a review 16 Feb
1 contribution
+1
Everything was perfect! A hundred percent The best hotel iv’e ever visited. Excellent food and service, nice People, perfect view and a nice pool. We rented a car, so for us the hotel had a perfect location. It was quit and nice at the hotel, but you could still experience the city.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manish Pratap, General Manager at Avista Hideaway Phuket Patong - MGallery Hotel Collection
Responded 3 days ago
Dear Guest, Thank you so much for your wonderful feedback! We are overjoyed to hear that your stay with us was perfect and that you consider our hotel the best you've ever visited – that means the world to us! It's fantastic to know that you enjoyed the excellent food, top-notch service, and the company of our friendly staff. We take pride in providing a memorable experience for our guests, and your positive comments validate our efforts. We're glad the location worked perfectly for you, especially since you rented a car. Striking a balance between a tranquil atmosphere at the hotel and the ability to experience the city is something we aim for, and we're thrilled to hear we achieved that for you. Thank you for choosing Avista Hideaway MGallery Phuket, and we can't wait to welcome you back for another fantastic stay. If there's anything specific you would like us to arrange for your next visit, please feel free to let us know. Best regards, Manish Pratap General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine56578099019 wrote a review 15 Feb
1 contribution
Perfect hotel!!! Great breakfast 3 amazing pools Dinner at the restaurant upstairs is excellent and amazing service 8 minutes drive from the center of Patong But excellent for couples who are also looking to return to a quiet corner 🙌🏻👏😀
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manish Pratap, General Manager at Avista Hideaway Phuket Patong - MGallery Hotel Collection
Responded 3 days ago
Dear Guest, Thank you for taking the time to share your fantastic experience with us! We are thrilled to hear that you found Avista Hideaway to be perfect and that you enjoyed the great breakfast, the three amazing pools, and the excellent dinner at our upstairs restaurant. It's wonderful to know that our service exceeded your expectations. Providing exceptional service is our top priority, and we're delighted that we were able to contribute to making your stay memorable. We appreciate your feedback regarding our convenient location, just an 8-minute drive from the center of Patong. We understand the importance of striking a balance between proximity to attractions and offering a serene retreat, especially for couples seeking a quiet corner. Thank you for choosing our hotel, and we look forward to welcoming you back for another amazing stay. If there's anything specific you would like us to arrange for your next visit, please feel free to let us know. Best regards, Manish Pratap General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AM94 wrote a review 15 Feb
India2 contributions
Mathieu, Jag, Pin, Hwang, Yazz, Emmy made sure we had the best experience. The hotel is a great property to relax and unwind in the nature. Breakfast is great and especially Tambu Indian restaurant. Must stay property if you are visiting phuket. Staff is their real asset. Always with a smile and always extending their assistance. Truly gem.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manish Pratap, General Manager at Avista Hideaway Phuket Patong - MGallery Hotel Collection
Responded 3 days ago
Dear Guest, Thank you for choosing Avista Hideaway MGallery, Patong for your stay and for sharing such a glowing review! We are delighted to hear that Mathieu, Jag, Pin, Hwang, Yazz, and Emmy contributed to making your experience truly special. It's heartening to know that our property provided the perfect setting for you to relax and unwind in nature. We appreciate your positive comments about our breakfast offerings, and we are especially thrilled to hear that Tambu Indian restaurant left a lasting impression. Our team takes great pride in delivering exceptional service, and we are glad to hear that their genuine smiles and willingness to assist made your stay memorable. They are indeed the real gems of our hotel, and your acknowledgment is truly appreciated. We are honored to be considered a "must-stay" property for visitors to Phuket. Your recommendation means a lot to us, and we look forward to welcoming you back for another 5-star experience. If there's anything specific you would like us to arrange for your next visit, please do not hesitate to reach out. Thank you once again for choosing our hotel, and we can't wait to have you as our valued guest again. Best regards, Manish Pratap General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RGTravels13 wrote a review 15 Feb
Singapore, Singapore20 contributions30 helpful votes
+1
Stayed for 4 nights at Avista and glad we picked it after a long consideration of other properties. I’ll have to call out the staff at Vista restaurant. From kindly accommodating us when we had to have a late breakfast after a morning of sightseeing to the team that looked after us every dinner - especially Vishal and Abi and the rest of their team! The food is amazing. We tried different dishes ever night and every single one was sumptuous.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: We took the half board package and it was worth it! Have to be prepared extra for transport to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manish Pratap, General Manager at Avista Hideaway Phuket Patong - MGallery Hotel Collection
Responded 3 days ago
Dear Guest, Thank you for choosing Avista Hideaway MGallery, Patong for your recent 4-night stay, and for taking the time to share your delightful experience with us! We are thrilled to hear that you enjoyed your time at our property, particularly at Vista restaurant. Your kind words about our staff, especially Vishal and Abi, have been passed on to them, and they are delighted to have made your dining experience memorable. It's heartening to know that they were able to accommodate your needs, making your late breakfast and every dinner enjoyable. We're glad you appreciated the culinary offerings at Vista. Our chefs take great pride in crafting a diverse and delicious menu, and it's fantastic to hear that you found every dish sumptuous. We strive to provide a memorable dining experience, and your positive feedback reaffirms our commitment to excellence. We hope to have the pleasure of hosting you again in the future. If there's anything specific you would like us to arrange for your next visit, please feel free to let us know. Thank you once again for choosing Avista, and we look forward to welcoming you back for another fabulous stay! Best regards, Manish Pratap General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$174 - AU$449 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Avista Hideaway Resort & Spa
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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AVISTA HIDEAWAY PHUKET PATONG - MGALLERY HOTEL COLLECTION (AU$176): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Avista Hideaway Phuket Patong - MGallery Hotel Collection
Which popular attractions are close to Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Nearby attractions include Freedom Beach (0.8 km), Tri Trang Beach (0.8 km), and Phuket Amari's Tailor Shop (1.0 km).
What are some of the property amenities at Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Conveniently located restaurants include The Kitchen Table, The Blue Mango Bar and Grill, and Rim Talay.
Are there opportunities to exercise at Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Avista Hideaway Phuket Patong - MGallery Hotel Collection have airport transportation?
Yes, Avista Hideaway Phuket Patong - MGallery Hotel Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Avista Hideaway Phuket Patong - MGallery Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Avista Hideaway Phuket Patong - MGallery Hotel Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Avista Hideaway Phuket Patong - MGallery Hotel Collection?
The staff speaks multiple languages, including English, Chinese, Hindi, Thai, and Filipino.