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Phuket Marriott Resort & Spa, Merlin Beach

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#26 of 319 Hotels in Patong
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Phuket Marriott Resort & Spa, Merlin Beach
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1,938 Reviews from our TripAdvisor Community

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Showing 1,771: English reviews
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Reviewed 2 days ago NEW

The hotel and staff are excellent. Ms Molly in the front desk showed us to our room and assumed everything was good. We eat three times in the Tai restrant Ms dupatta made sure each meal was great. The hotel in in a beautiful setting and the breakfast was very good espcaly the waffles. Thank you Ms Supatra in the...

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1Thank Ted R
Reviewed 3 days ago NEWvia mobile

Well after many months of waiting our day arrived on the 13th March 2017 to head to Thailand, to see Samantha marry her man! From arrival where we had a little issue on our booked and confirmed room which was rectified , to our departure this venue looked after us as you would expect as the wedding group! Potchere, hopefully...

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Thank Alan M
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Alan M Greetings from Phuket, and thank you for choosing our resort for your daughters wedding for such a special day and Petchari was able to ensure that all those small details of the wedding were perfect. I certainly look forward to receiving your feedback, and seeing you again at the resort in the near future when you choose...

Reviewed 5 days ago NEW

We had such a great time. The staff could not be friendlier… We attended a wedding and everything went so well due to the wedding planner’s skill and attention to detail. We’ll definitely visit here again SOON!!!

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Helpful?
Thank Julie G
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Julie G Greetings from Phuket, and thank you for being part of the wedding recently hosted at the resort. A wedding being such a special day it is important that all the small details are taken care of. we look forward to seeing you back here SOON Regards Trevor May General Manager

Brisbane, Australia
Reviewed 5 days ago NEWvia mobile

1. Staff were amazing - in particular Kely, ID, Cherry, Ae and Mr Bond. These guys did not miss a beat. Always ensuring we were having a great time and food/drinks were of standard. Their service made the week so enjoyable. 2. Amenities are excellent - our room had been recently renovated. Bed was so comfortable and the room had...

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Helpful?
2Thank BennygTheJet
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear BennygTheJet Greetings from Phuket, and thank you for taking the time to provide feedback on your stay with us. We have been getting some good feedback on the beach from guests that like to enjoy the beauty of the coral reef and being able to explore the sea life that lives around the coral. The team members you mentioned,...

Nottingham, United Kingdom
Reviewed 5 days ago NEW

My wife and I stayed here for two nights as one of our stops on our way back to the UK from Australia. We had a ridiculously early flight from KL, so landed at Phuket airport at 7.30am. I had read about various options for the quite long journey to the resort, but opted for the easiest one. We booked...

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1Thank Nick_Harris
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Nick_Harris Greetings from Phuket, and thank you choosing to stay with us in Phuket on a stopover from your trip to Australia. All the team has been working hard to be able to provide our guests with a great experience, whether this is around the pool, the beach or one of the restaurants in the resort, and your recognition...

Toronto, Canada
Reviewed 5 days ago NEWvia mobile

Dirty pools. Overpriced food and drinks and non existent beach. The only great thing about this place was the breakfast buffet and the clean rooms... Which I must say, showers leak and caused much hassle and unecessary wet towels after every use. The Thai dinner was amazing and staff were super friendly. Another pointer... They ask for credit card for...

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Helpful?
Thank Sandra W
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Sandra W Greetings from Phuket. Thank you for choosing to stay with us, and comments are well received on areas of improvement and how we may improve in communicating with our guests. Best Regards Trevor May General Manager

Gold Coast, Australia
Reviewed 6 days ago NEWvia mobile

After a long flight from Sydney we arrived at the Marriott Merlin Beach The staff are so friendly and helpful The resort is about 45min from the airport and a 10min ride by tuk tuk from bustling Patong beach. The hotel has everything you need from spa treatments to massages on the beach. Family massage are awesome! The buffet breakfast...

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1Thank mbenn79
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear mbenn79 Greetings from Phuket, and thank you for choosing to stay with us on your first and hopefully not your last visit to SE Asia. The Chefs and all the Food an Beverage team have been working hard to ensure our guests receive great food and brilliant service Until your next visit to SE Asia Best Regards Trevor May...

Reviewed 6 days ago NEWvia mobile

Firstly, do not be concerned about the negative reviews on here! I was worried after reading such mixed reviews but found that the things people were unhappy with were minor or easy fixed. Accommodation - amazing! The bed and pillows were the comfiest I've had in any hotel to date. We had a nicely renovated room near the Nham Tok...

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3Thank Kirby V
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Kirby V Greetings from Phuket, and it really is pleasing to read you were able to enjoy snorkeling at the reef in front of the resort and see the sea life that calls the reef home. Until your next visit to Phuket, best regards Trevor May General Manager

Reviewed 1 week ago NEWvia mobile

I am sat here right now by the pool which is just beautiful staff all so friendly and very helpful its a very clean hotel the food is nice love the Tia pantry and the Italian resturants borh very tasrt although on obe occasion the Tia pantry dod not have some items on the menu. The lady on the trip...

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Helpful?
Thank Angela S
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Angela Greetings from Phuket and thank you for your feedback on your stay with us. It is disappointing that your agent did not provide you more details when you booked your vacation with us, and while menus do change all the information of times, and offers are available to them to so guests can make and informed choice as...

Reviewed 1 week ago NEWvia mobile

The location of the resort is great, as it is very quiet and away from the crowds, however only 10min with a shuttle bus to all the main areas in Patong. I cannot compliment the staff enough, they were always very friendly and helpful and did everything they could to make our stay great. If there was anything we needed,...

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Helpful?
Thank JasminkaHus
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear JasminkaHus Greetings from your home away from home We are certainly looking forward to your return in the future, and myself and the team thank you for staying with us Until then Best Regards Trevor Ma General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Set amongst forested mountains and lush, tropical landscaped gardens, serenity awaits at Phuket Marriott Resort & Spa, Merlin Beach. Located on a beautiful secluded stretch of white sandy Tri-Trang Beach, the resort boasts its own reef and stylish accommodation. Our resort is the ultimate destination for individual travelers, families, weddings and MICE. Three beautifully appointed swimming pools, modern fitness facilities, kids club, Spa & a wide variety of food & beverage. Our resort has an outstanding activity program for all ages offering extensive options for the most discerning traveler. ... more   less 

Additional Information about Phuket Marriott Resort & Spa, Merlin Beach

Address: 99 Muen-Ngoen Road | Tri-Trang Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Merlin Beach Resort)
Region: Thailand > Phuket > Kathu > Patong
Price Range: $126 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phuket Marriott Resort & Spa, Merlin Beach 5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Merlin Beach Hotel Patong
Merlin Beach Resort Phuket
Hotel Merlin Beach
Beach Merlin Resort
Beach Merlin Phuket Resort
Merlin Beach Phuket
Phuket Marriott Resort & Spa, Merlin Beach Patong
Hotel Style:
#8 Top resorts Hotel in Patong
#12 On the Beach Hotel in Patong
#15 Family Hotel in Patong
#15 Romantic Hotel in Patong
#16 Spa Hotel in Patong
#18 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Phuket Marriott Resort & Spa, Merlin Beach staff and other travellers.
117 questions
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Questions? Get answers from Phuket Marriott Resort & Spa, Merlin Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that opens to the pool”
 of 5 bubbles 994tedr, 24 Mar 2017 | Read review
“Beach view but not near bridal suites”
 of 5 bubbles VanessaT971, 17 Mar 2017 | Read review
“Higher the better for the view.”
 of 5 bubbles Milysa, 11 Mar 2017 | Read review
“All rooms seem to be really good, our party had a variety of rooms and no-one complained”
 of 5 bubbles maxinea793, 9 Mar 2017 | Read review
“check the web site for more details”
 of 5 bubbles garyd77, 6 Mar 2017 | Read review
5 of 5