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Novotel Phuket Resort

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#10 of 309 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,632 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Phuket Resort
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Showing 2,123: English reviews
Melbourne
Reviewed 4 weeks ago

This resort is very tired and needs a lot of work to get it up to scratch. A lot of the woodwork is rotting badly and paint peeling off throughout the resort. Not many of the staff could speak english which made it difficult in the restaurant asking for gluten free foods. We were informed that the resort is a...

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Helpful?
Thank Cheers55
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Cheers5, Thank you for taken the time to share these constructive feedback from your recent stayed., I have well noted all the value points you brought up whereas to share with the relevant teams to pay attention on the details and suddenly have it fixed,. The resort had actually finishing the renovation particular in all rooms despite the outdoor...

Reviewed 4 weeks ago via mobile

Great hotel, newly renovated rooms with fantastic ocean views. The staff were friendly especially Jay, they went out of their way to ensure we had a great holiday. This is the second time we have stay at the Novel Phuket and would recommend it.

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Thank Jen_nigel
Reviewed 4 weeks ago via mobile

Great service and accommodation. Jay was extremely helpful during our entire stay in the resort. He went out of his way to give anything we asked and went beyond his job description. I truly recommend this.

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Thank Dory R
Reviewed 4 weeks ago via mobile

Beautiful place to have your honeymoon at plus the ppl are very friendly and over and above great location and great food. Thank you for having us. It's a must visit place helpful . friendly very polite

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Thank Shegazy
Melbourne
Reviewed 4 weeks ago via mobile

This was our sixth visit to this wonderful resort. It was just like coming home, that is how well the staff looked after us. A new pool has been added since our last visit and was just opened before we left. It looks really good and an added attraction to this wonderful resort. Jay on the front desk is a...

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3Thank HamishMelbourne
Perth, Australia
Reviewed 4 weeks ago

Great location overlooking Paton beach, walk or take the free hotel shuttle to Jungceylon Rooms recently renovated including new infinity pool, modern look with the traditional Thai feel. Staff very friendly and always smiling, staff member Jay is one of the friendliest people you can come across, exceptional customer service. Have now stayed there twice and will be back again...

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Thank dianehughes915
Reviewed 5 weeks ago via mobile

View from the hotel room is eye catching. Breakfast is very tasty. With a pool view Had fish n chips along Poolside cafe. We had a room with terrace stayed their 4 nights. Though lil bit high on pocket but worth spending. Note:One should have a vehicle or bike in order to roam around from here.

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Thank Nadir K
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Nadir K., Happy to read your wonderful compliments as a feedback, great to learn you highlighting how you were enjoyed your 4 nights stayed., your unconditioned contribution is always much appreciated. With you all the best, looks forward to welcoming you back in the not too long distant future. Regards, Wutti Sanjorn Hotel Manager.

Perth West Aust
Reviewed 5 weeks ago

I found that it is easy to give a good review to this resort. we found that staff are excellent and very helpfully. To name some of staff we would like to give special mention Co, Nina,Elle,& Pattya big Thank you all for making it great holiday.Yours A&E Lennox

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Thank andrewWestAustralia
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear A&E Lennox, Greetings from Novotel Phuket resort, We are so happy to read out of your greatest complimentary 5 stars review, so these wonderful words is a lots mean for all of us, thank you very much. We are pleased you highlighting how you were enjoyed with the teams who always delivery the dedicated personalize service so that you...

Bangkok
Reviewed 31 October 2016 via mobile

Having visited Phuket one day earlier from my family, I just want a room to sleep over. The location of Novotel is at the end of Patong beach, so it's away from all the chaos. The layout of the hotel is not good. I got a room up on the hill and to walk in and out to the parking...

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1Thank Gabbyx79
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Gabbyx79, Thank you for taken the time to share your feedback from your recent stay. Unfortunately as because of the location you only rated your stays experience 3 stars, you are right the hotel has been operated for 21 years on the same location, the resort has provided 7/24 tuk tuk to service in house guest actually, mostly the...

Newcastle, Australia
Reviewed 31 October 2016

Our room was located in Block 5 near the main building and the view and room was excellent. Very comfortable. All the staff were excellent especially Jay on the front desk. He would have to be one of the best and most helpful staff members that we have had the pleasure to meet. Food and all resort staff was great...

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1Thank tonykaren2016
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Tonykaren2016, Thank you for taken the time to compliments 5 stars Trip Advisor review with these lovely described, we are just thrilled to learned how were you enjoyed the ordinary personalized service from the team especially Jay front desk staff. We are so delighted you adore the culinary, stunning view point of Patong and the new room renovated that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $122 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Resort staff and other travellers.
63 questions
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Questions? Get answers from Novotel Phuket Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view”
 of 5 bubbles edh929, 30 Nov 2016 | Read review
“ask for lower floor if u r traveling with elderly”
 of 5 bubbles cabydee, 22 Nov 2016 | Read review
“Ocean view rooms are the best. We stayed on the third floor of the block closest to reception.”
 of 5 bubbles , 10 Nov 2016 | Read review
“Book a Ocean view room with balcony”
 of 5 bubbles JimA880, 10 Nov 2016 | Read review
“Block 5 level 3 had great views, but not a good resort for elderly or disabled.”
 of 5 bubbles 873LauraL, 7 Nov 2016 | Read review
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