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Patong Bay Residence

73/6 Phrabarami Road, Patong, Kathu, Phuket 83150 Thailand
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Traveller (332)
Room & Suite (40)
Dining (17)
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About

#13 of 398 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
WELCOME TO PATONG BAY RESIDENCE Patong Bay Residence offers affordable rooms in Patong Beach Conveniently located in the heart of Patong, the newly renovated Patong Bay Residence provides visitors of Phuket with a comfortable and contemporary abode from which to explore all the island has to offer. Only a short 10-minute walk from Phuket’s most famous beach and 10-minute drive to the renowned nightlife of Bangla Road or the shopping at Jungceylon and Central Patong, the 188-room hotel in Patong is ideal for those looking for modern comfort at an affordable price. Everything you need to complete your holiday or maintain your routine while abroad – whether that’s keeping a healthy lifestyle, staying connected to your work or simply getting some well-deserved relaxation. Our Facilities; - Fitness - Outdoor Swimming Pool - The Pool Bar - Baytara Spa (Spa, Massage, Steam, Sauna) - Co-Working Space - Omni Restaurant, All-day Dining
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
24-hour security
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Car hire
Taxi service
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Thai
321Reviews12Q+A24Room tips

Reviews
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Sissi wrote a review 27 Feb
Frankfurt, Germany2 contributions
VERY relaxed and the staff are so nice. She is Jayda, ask for her! Highly recommend the massage here. I had the normal Thai massage with oil. The smell is nice and not so strong. The staff would ask you if you want medium or strong. I would start with medium and ask for strong later if you can take it.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, General Manager at Patong Bay Residence
Responded 2 days ago
Thank you immensely for sharing your positive experience with us. We're thrilled to hear that you found our staff exceptionally accommodating and your massage experience relaxing. It's wonderful to know that our Baytara Spa member, Jayda left such a positive impression on you, and we'll be sure to pass along your kind words to her. We're delighted that you enjoyed our Thai massage with oil, and we appreciate your recommendation. We would be honored to welcome you back whenever you find yourself in Patong, Phuket again. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica B wrote a review 26 Feb
San Rafael, California342 contributions141 helpful votes
+1
Great Budget Hotel that ticks many boxes. The rooms have separation between the bedroom and a little sitting area with a couch to watch TV. Both rooms have their own AC. The bed was surprisingly comfortable and I slept like a baby. I'm used to a very soft bed and I was pleasantly surprised at how cozy the bed was. The shower has an adjustable wand and the toilet has a wand as well. We had a sea view and loved seeing the ocean from the balcony. The morning sounds of singing at the mosque was a nice way to start the day. Breakfast is run by an amazing woman named Kuhn Toy. She's a force of nature and has the kitchen working like a well oiled machine. They are truly lucky to have her. The house cleaning staff were also spectacular. Mali, Kay, and Ooh did such a beautiful job on our room. I really felt like a princess. I felt very comfortable and well looked after. The spa is not to be missed. I had the pleasure of getting a salt scrub and oil massage from Champu or " Pinky." This was a real treat and a lovely treatment. They have a steam room and sauna you can pay to use or use in conjunction with treatments. It was brand new and super nice. Lots of little things about this hotel that were impressive. German engineered elevators, high end AC units. Money well spent by the hotel. The pool is nicer than it looks in pictures and is bigger as well. It doesn't have a deep end so I was able to swim and enjoy the entire pool area. You can order food out there and there's drinks at happy hour. There are several places nearby we loved to eat at and even bought food for the Monks one morning and got a blessing a few doors down. Wonderful budget hotel.
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Get an ocean view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, General Manager at Patong Bay Residence
Responded 2 days ago
Thank you so much for taking the time to share your wonderful review of our hotel! Your kind words fill us with gratitude and reaffirm that our dedication to providing exceptional experiences for our guests is truly worthwhile. We're thrilled to hear that you enjoyed your stay and that our facilities met your expectations. It's great to know that you found the rooms comfortable and well-equipped, and that you appreciated the sea view from your balcony. We'll be sure to pass along your compliments to our amazing team – they'll be delighted to hear your kind words. Knowing that you felt comfortable, pampered, and well taken care of during your stay brings us immense joy. Your satisfaction is our greatest reward, and we are deeply thankful for the opportunity to have contributed positively to your time with us. We're glad you had a rejuvenating experience at our spa and enjoyed the amenities like the pool and the steam room. We look forward to the privilege of welcoming you back and exceeding your expectations once again in the future! Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hender50 wrote a review 23 Feb
East Midlands, United Kingdom77 contributions104 helpful votes
This is probably one of the strangest hotels I have ever stayed in, day one was a bit of a shock to the system… Upon check in no particular greeting, questions were ignored and you have to pay a 1000 Baht deposit with no real explanation what it is for, other than “it’s hotel policy”. This is where the customer service stopped, we were here for 10 days no hellos, or thank yous blah blah blah. It’s sad because I’ve stayed in many hotels in Thailand, and the hospitality is what keeps us coming back. Rooms - we were in the second building. Again when we checked in we were taken out of the main building again no explanation as to what is going on or where we are going. So you start to think the worst. That being said by the time we got to our room, which is just across from the main building we were actually surprised. It was quite nice, modern. Although beds are hard (I did sleep well most nights though), balcony unusable (clothes dryer provided but air conditioning leaks onto it), and the bathroom is full of black mould due to improper cleaning. There is a chargeable minibar in the room, but sadly water, tea and coffee is also chargeable. I have never seen a hotel charge for basic amenities before. We had breakfast included in the price of our room - it’s diabolical. The worst breakfast I’ve ever had at a hotel. You have your standard eggs station where you could request whatever eggs you want.. great. However the rest of the hot food consisted of rice, curry’s, soups, chicken, and at least two Italian pasta dishes, pasta arrabiata (which by the way should have a tomato sauce), carbonara, lasagne…. You name it, it was there and you wouldn’t eat it for breakfast. These are not breakfast items!!! There are toilets located in the buffet hall, they need to be checked for cleanliness more often. Majority of times we went in, the people have left them in disgusting conditions. Not pleasant considering where it’s situated near food… The pool area is tiny, so do not expect a sunbed. There’s only 5, and a few bean bags. You have to get there early, the good thing is the beach is only a 15-20 minute walk away. One thing I’ll say for the reviews on this hotel, if you look carefully you’ll notice they are all written by “people” who don’t contribute to Trip Advisor and only have posted reviews for this particular hotel. Theres loads of them, it goes on and on. Suspicious if you ask me.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Manager, General Manager at Patong Bay Residence
Responded 2 days ago
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your recent visit. Your satisfaction is incredibly important to us, and we regret that we fell short of your expectations. Upon reviewing your concerns, we'd like to provide some clarification that you might misunderstanding: - Regarding your claim of being ignored during your stay, we take guest interaction seriously and strive to provide a warm and welcoming environment for all our guests. Our staff is trained to greet and assist guests courteously throughout their stay. We sincerely apologize if you felt otherwise, as this is not reflective of our usual standard of service. - The deposit fee of 1,000 THB for the deluxe room is standard practice in the industry and is used to cover any potential damages or incidentals during the stay. We aim to ensure the upkeep of our facilities and the comfort of all our guests. We apologize if this policy was not communicated clearly to you. - The balcony size in our deluxe rooms is designed to accommodate standard amenities and provide a comfortable space for our guests. We apologize if the size did not meet your expectations, and we appreciate your feedback on this matter. - We would like to clarify that basic amenities such as linens, bathroom amenities, tea, coffee, and drinking water are complimentary for all guests. There may have been a misunderstanding, and we apologize for any confusion caused. - We take pride in offering a diverse and delicious breakfast buffet for our guests at an affordable price. We strive to provide the best value for our guests' dining experience, and we regret if this did not meet your expectations. - Our pool area is designed to provide a relaxing environment for our guests. While we appreciate your feedback on expanding the pool experience, we are constantly evaluating ways to enhance our facilities and services to better serve our guests. We understand your frustration and want to assure you that we take all feedback seriously. Your comments will be shared with our team to improve our services and communication with our guests. However, we noticed that you posted the same content across multiple channels. If you would like to discuss your experience further or have any additional feedback to share, please don't hesitate to contact our hotel directly. We value your patronage and hope to have the opportunity to fix any uncomfortable services you found. Warm regards, Hotel Manager / Patong Bay Residence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Praveen H wrote a review 14 Feb
1 contribution
These are the one of the best stay in Phuket around Patong beach. Services are excellent and staffs are very friendly and soft spoken. Morning breakfast buffet was good and had vegetarian options. I recommend this place for calm and peaceful stay. One point for improvement: The flipflops provided were not good
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: These are the one of the best stay in Phuket around Patong beach. Services are excellent and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, General Manager at Patong Bay Residence
Responded 2 days ago
Thank you kindly for sharing your experience with us! We're thrilled that your stay was so serene and enjoyable, and we're honored to be among your top choices in the Patong Beach area. It warms our hearts to hear that you found our services excellent and our staff to be friendly and accommodating. We're glad you appreciated the variety of vegetarian options available at our morning breakfast buffet. Your recommendation for those seeking a peaceful retreat means the world to us. We've noted your feedback about the flip-flops and will certainly explore ways to improve this aspect of our service. We can't wait to welcome you back for another delightful stay in the near future! Until we meet again,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aida M wrote a review 11 Feb
1 contribution
The staff is definitely friendly and helpful... location is especially convenient for muslim travellers. Lots of halal food nearby and the room is very clean plus a belcony you can hang your beach clothing. It is a Walking distance to Pathong beach... Ning from the front desk is very accommodating. Bonus, when they have a malay speaking staff at the fron desk. Overall we enjoyed out stay at this hotel. Thumbs UP.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Hot and cold beverages is chargable in the room. Pool gorgeous but a little small so plan your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, General Manager at Patong Bay Residence
Responded 2 days ago
Thank you for sharing your experience with us! We're delighted that you found our hotel's location to be convenient, particularly for those seeking halal food options nearby. Regarding your mention of the location, we'd like to highlight that while we are about 20 minutes walking distance from the main area of Patong / Phuket, we also offer a convenient solution. We provide a free shuttle service to popular destinations such as Jungceylon, Central Patong, Bang-La Road, and Patong Beach. Additionally, the beach is not too far to reach by walking, or around 10 minutes walk, offering a pleasant stroll for those who prefer to explore on foot. It's wonderful to hear that you enjoyed the cleanliness of our rooms and appreciated the convenience of the balcony for your beach attire. We're pleased that our staff, including Khun Ning, our Front Office Manager, provided helpful and accommodating service throughout your stay. Your recognition of our efforts is truly appreciated, and we're thrilled that you had an enjoyable overall experience with us. We can't wait to welcome you back for another memorable stay in the future! Please do not hesitate to email, call us, or check out our website and Facebook for promos that you might be interested in. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Farah L wrote a review Jan 2024
1 contribution1 helpful vote
We stayed in this wonderful hotel for three months and enjoyed every second of it. We had a cozy one bedroom apartment with the most comfortable bed in the world. The highlight of this place is the amazing staff, specially Mirko, the restaurant manager who treated us like their family. Thanks Patong Bay Residence for making our trip so memorable.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Suntalee K wrote a review Jan 2024
1 contribution1 helpful vote
I was here for 3 month. All the staff are very Nice, very helpfull. Super service, very clean. Good location, the hotel is only 10 minuts walk to the Beach. Its close to Everything, streetfood, 7-eleven, night market. I would highly recommend this place.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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1 contribution
Very nice hotel and helpful room clean with nice view and cosy.Front staff wear amazing and very helpful.Breakfast was very good.I recommend it because i really enjoyed this hotel Thank you very much for everything We will come back for sure
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wanderer04841013402 wrote a review Jan 2024
1 contribution1 helpful vote
We stay hear for two nights This hotel is beautiful and comfortable.The staff are very good and helpful.They were very kind and helpful specially front staff always answer our questions and recommend beaches and the famous place In the room is clean and have small kitchen inside We love the pool and enjoy it . Recommend go to in the morning is so private We will come back
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Manager, General Manager at Patong Bay Residence
Responded 2 weeks ago
We greatly appreciate your positive feedback and recommendation. It brings us joy to hear that you had a pleasant two-night stay at our hotel. We're pleased to know that you found our hotel beautiful, comfortable, and clean. Providing a comfortable and enjoyable environment for our guests is our top priority. Thank you for acknowledging the helpfulness of our staff. We're committed to providing excellent service and ensuring that our guests have a memorable experience. If you have any questions or need assistance, our front desk is available 24 hours a day to assist you, including providing simple kitchenware upon request. We're delighted that you enjoyed our pool, especially in the morning when it's more private. We strive to create a relaxing atmosphere for our guests to unwind and enjoy their time with us. Your recommendation means a lot to us, and we would be honored to welcome you back to our hotel in the future. For your next trip to Phuket, Patong, please consider checking our website or Facebook page for promotions and special offers. Once again, thank you for choosing to stay with us. We look forward to the opportunity to host you again soon. Warmest Regards, Hotel Manager / Patong Bay Residence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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missfendiuk wrote a review Jan 2024
london111 contributions50 helpful votes
Great location and hotel. the wifi is strong. The only thing I don't like is the costly breakfast (350 baht). The restaurant's food and drink options finish at 8pm (and room service is limited and finishes at 10:30-11). Checkin woman (Mook) was not friendly at all.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hotel Manager, General Manager at Patong Bay Residence
Responded 2 weeks ago
Thank you for sharing your experience with us. We're delighted to hear that you found our location and hotel to be great and that you appreciated the strength of our WiFi. We're sorry to learn that the pricing of our breakfast and the timing of our restaurant's food and drink options did not meet your expectations. We understand that preferences vary, and we appreciate your feedback regarding these aspects. Regarding the breakfast, we assure you that we strive to offer a high-quality dining experience with a diverse selection of menu items, including hot dishes, cold dishes, salads, desserts, yogurt, drinks, and seasonal fruits. We believe that the price reflects the value and variety we provide to our guests, and we regret if this did not align with your expectations. Furthermore, we apologize for any inconvenience caused by the timing of our restaurant's operations and room service. We have taken note of your comments and will explore opportunities to extend our service hours where possible to better accommodate our guests' needs. However, please allow me to clarify the operating hours of our restaurants, pool bar, and room services as follows: Breakfast buffet open: 7:00 AM - 10:30 AM Lunch and Dinner: 11:00 AM - 9:00 PM (Last order at 8:30 PM), including Room Service Pool Bar: 11:00 AM - 8:00 PM (Last order at 7:30 PM) Additionally, we are disappointed to hear about your experience during check-in. Providing friendly and welcoming service is a top priority for us, and we apologize if this was not reflected in your interaction. We will address this matter internally to ensure that all members of our team uphold our standards of hospitality. Thank you again for sharing your feedback with us. Your comments are invaluable as they help us identify areas for improvement and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Warmest Regards, Hotel Manager / Patong Bay Residence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$50 - AU$116 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Patong Bay Resotel
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
188
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PATONG BAY RESIDENCE (AU$50): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Patong Bay Residence
Which popular attractions are close to Patong Bay Residence?
Nearby attractions include Jack Tailor House (0.4 km), Royal Paradise Night Market (0.4 km), and The Nop Art (0.1 km).
What are some of the property amenities at Patong Bay Residence?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Patong Bay Residence?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Patong Bay Residence?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Patong Bay Residence?
Yes, free parking is available to guests.
What are some restaurants close to Patong Bay Residence?
Conveniently located restaurants include Le V restaurant, La Piccola Cafe & Restaurant, and Nicky's Handlebar.
Are there opportunities to exercise at Patong Bay Residence?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Patong Bay Residence have airport transportation?
Yes, Patong Bay Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Patong Bay Residence?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Patong Bay Residence?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Patong Bay Residence?
Many travellers enjoy visiting Wat Phra Thong (14.9 km).