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Centara Hotel Hat Yai

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Centara Hotel Hat Yai
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726 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Hotel Hat Yai
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Showing 580: English reviews
Level Contributor
6 reviews
5 hotel reviews
Reviewed 2 October 2016

this is the nice place to stay for business purpose or for leisure purpose. Easy access to the market in the early morning.Reasonable prices too, I think THB450 or so per person I recommend this hotel for Hatyai both for business and leisure.

Helpful?
Thank Rosliza C
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Rosilza C, Thank you for staying with us and for having shared your review via TripAdvisor. I'm delighted to see that overall you satisfied with the recent stay. Thank you for recommended us as a place to stay and we look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best... More 

Bangkok, Thailand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2016

Stayed for a night for business. I read earlier about the 3pm check in being a major drawback, but surprisingly I got my room key card before 12pm. Maybe it is because it is a weekday. I think Malaysians made up more than 1/2 the guests on that day.Swimming pool a little small but cosy, and like other Centara Hotels... More 

Helpful?
Thank b0blimtg
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear b0blimtg, Thank you for staying with us and for having shared your review via TripAdvisor. I'm delighted to see that overall you enjoyed your recent stay. We are more than happy to provide a room upon it available . Thank you for highlighting about our nice Gym, good spread of breakfast, a tasty and worthy Japanese buffet. And the... More 

Medan, Indonesia
1 review
Reviewed 25 September 2016 via mobile

Served delicious breakfast in the morning. Cozy hotel room and nice services. Easy access to market in the early morning.. 😄 it's fun to stay in this hotel. Next time go Hatyai, will stay here again 😄

Helpful?
Thank bella_jie
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear bella_jie, Thank you for staying with us and for having shared your review via Tripadvisor. The Hotel location is great advantage as you and many reviewers described. Thank you for highlighting about our cozy room and delicious breakfast. I'm glad to see that you intended to stay with us again when travel to Hat Yai. We look forward to... More 

Penang Island, Malaysia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

Despite the hotel being already abit aging now, the former Novotel is still our favorite accommodation here. Having tried a few others surrounding, we will surely come back here again. The rooms are spacious and well equipped, the bathrooms big enough, the breakfast has a good choice and they offer inhouse guests a great deal for dinner buffets as well.... More 

Helpful?
Thank DFH-Manager
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear DFH- Manager, Thank you for staying with us and for having shared your review via Tripadvisor. It is always pleasure reading such wonderful experience of our customers. Thank you for highlighting about the specious room, good choices of breakfast and the worthy buffet dinners. A Hotel location is located in center of the City, so offers every conveniences as... More 

Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 September 2016

The moment you walk into the hotel lobby you immediately realised this hotel exhibits quality. Room does not disappoint too. Furniture looks 'new'. Bed comfortable. Breakfast spread quite comprehensive and taste good. Staff helpful. Cheerful. For dinner go for the hotel daily buffet offering. Very reasonable cost. I go for their Japanese buffet at 399 baht for the 5 days... More 

Helpful?
Thank Keyser S
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Keyser S, Thank you for staying with us and for having shared your experience through Tripadvisor. It always great reading such wonderful experience of our customer. Thank you for highlighting about our nice room & comfortable bed, good spread of breakfast ,our reasonable and worth buffet dinner. And most importantly is our helpful and cheerful staff, this is highly... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 September 2016 via mobile

Had a quick stop in Hat Yai after attending a function nearby Was highly recommended by local friends of friends Hotel was very nice and clean. Condition was excellent and toiletries supplied was good quality ones House keeping services was very very fast I didnt have a chance to explore Hat Yai but this area at night was sort of... More 

Helpful?
1 Thank Japai
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Japai, Thank you for staying with us and for having shared your review via Tripadvisor. I'm delighted to read that overall you enjoyed your recent stay. Thank you for highlighting about the cleanliness and a hotel condition that to your satisfaction. We look forward for a pleasure of having you back at Centara Hotel Hat Yai again in the... More 

kl
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 September 2016 via mobile

It exceeded my expectation in cleanliness, service is great, breakfast spread is good, room spacious, all in working order, I have OCD but I didn't spend much time disinfecting the room. It's on par with those well known hotel chain.

Helpful?
Thank wongnwong
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear wongnwong, Thank you for staying with us and for having shared your review via Tripadvisor. I'm delighted to see that you enjoyed your stay. Very glad to know that the cleanliness of a room is exceeded your expectation. Thank you for highlighting about specious room, good spread of breakfast and you found that overall is met hotel chain standard.... More 

Petaling Jaya, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2016

Excellent location and at reasonable price. Hotel is in the heart of Hatyai with shopping and food located all around you. Room is clean and service in hotel is average. We were lucky to have check in when the Hatyai music fest was held over the weekend right in front of the hotel. The street was packed with stalls selling... More 

Helpful?
Thank Chin Heng Y Y
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Chin Heng Y Y, Thank you for staying with us and for sharing your review via Tripadvisor. I'm delighted to read that you happy with Hotel location that offer every conveniences as you and many reviewers described. hank you for highlighting about our clean room and evaluated about service rendered. I can ensure you that this will encourage us... More 

McLean, Virginia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 September 2016

Somewhat run down so call 4 star lodging but good service and location. Right in center of town and tourist activities. Good restaurants are not far away by tuk tuk. But over priced for provincial Thailand and hotel knows it and makes it up with friendly service. Ok place to stay.

Helpful?
Thank Sak K
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Sak K, Thank you for staying with us and for sharing your review via Tripadvisor. We appreciate your feedback and I can ensure you that we will work strive forward for improvements, especially for preventive maintenance and upgrading a property is always our priority. I'm glad to see that you happy with hotel location that offer every conveniences. We... More 

Penang Island, Malaysia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016 via mobile

Had a great stay staff where helpful, room was clean and great aircon. Stayed premier deluxe room enjoyed the evening cocktails and the breakfast was good for a hat yai hotel as all the hotels in hat yai only have Halal breakfasts. Would recommend this hotel

Helpful?
Thank Jason C
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Jason C, Thank you for staying with us and for having shared your review via Tripadvisor. I'm delighted to read that you have enjoyed stay. Thank you to recommend us as a place to stay in Hat Yai. We look forward to having you back at Centara Hotel Hat Yai again in the near future. Best regards, Opas Damrongkul... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Price Range: $63 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Centara Hotel Hat Yai staff and other travellers.
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Questions? Get answers from Centara Hotel Hat Yai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in normal room don't bother to take club room facility you'll regret.”
 of 5 bubbles thevarajans2016, 18 Oct 2016 | Read review
“Try high floor, you get good view of Hatyai city”
 of 5 bubbles b0blimtg, 30 Sep 2016 | Read review
“Check with the chef for any special wishes, he is truly accommodative.”
 of 5 bubbles DFH-Manager, 24 Sep 2016 | Read review
“take the higher floor to have a better view of the city rather than the windows of other buildings”
 of 5 bubbles ChinHengYY, 13 Sep 2016 | Read review
“High floor & pool view.”
  • Room
  • Room
  • Entrance
  • Shower
  • Living area
  • Bathroom
  • Room
  • TV & Writing desk
 of 5 bubbles HamentRai, 30 Aug 2016 | Read review
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